audio TOYOTA COROLLA HATCHBACK 2021 Accessories, Audio & Navigation (in English)
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Page 194 of 264

1948-1. Phone operation (Hands-free system for cellular phones)
COROLLA_HB_Navi_(U)
To use the hands-free system 
for cellular phones, it is neces-
sary to register a cellular phone 
with the system. (P.36)
■Connecting a Bluetooth® 
device
Registering an additional 
device
1 Display the phone top 
screen. ( P.192)
2 Select “Select Device”.
3 Select “Add Device”.
 When another Bluetooth
® 
device is connected, a confir-
mation screen will be dis-
played. To disconnect the 
Bluetooth
® device, select 
“Yes”.
 Up to 5 Bluetooth
® devices 
can be registered to the sys-
tem. If the maximum number 
of devices are registered, reg-
istration cannot be performed 
from the phone top screen.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for 
the first time” from step 5. 
( P.36)
Selecting a registered device
1 Display the phone top 
screen. ( P.192)
2 Select “Select Device”.
WA R N I N G
●Your audio unit is fitted with 
Bluetooth® antennas. People 
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or 
implantable cardioverter defibril-
lators should maintain a reason-
able distance between 
themselves and the Bluetooth
® 
antennas. The radio waves may 
affect the operation of such 
devices.
●Before using Bluetooth® 
devices, users of any electrical 
medical device other than 
implantable cardiac pacemak-
ers, cardiac resynchronization 
therapy-pacemakers or implant-
able cardioverter  defibrillators 
should consult the manufacturer 
of the device for information 
about its operation under the 
influence of radio waves. Radio 
waves could have unexpected 
effects on the operation of such 
medical devices.
NOTICE
●Do not leave your cellular phone 
in the vehicle. In particular, high 
temperatures inside the vehicle 
may damage the cellular phone.
Registering/Connecting a 
Bluetooth® phone 
Page 196 of 264

1968-1. Phone operation (Hands-free system for cellular phones)
COROLLA_HB_Navi_(U)
■Microphone
The microphone is used when 
talking on the phone.
●The other party’s voice will be 
heard from the front speakers. 
The audio/visual system will be 
muted during phone calls or when 
hands-free voice commands are 
used.
●Talk alternately with the other 
party on the phone. If both parties 
speak at the same time, the other 
party may not hear what has been 
said. (This is no t a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may 
be audible outside the vehicle and 
voice echo may increase. When 
talking on the phone, speak 
clearly towards the microphone.
●The other party may not hear you 
clearly when:
• Driving on an unpaved road.  (Making excessive traffic noise.)
• Driving at high speeds.
• The windows are open.
• The air conditioning vents are  pointed towards the microphone.
• The sound of the air conditioning  fan is loud.
• There is a negative effect on 
sound quality due to the phone 
and/or network  being used.
Press the talk switch to operate 
the voice command system.
The voice command system 
and its list of commands can 
be operated. ( P.168)
NOTICE
●Do not touch and put a sharp 
object to the microphone. It may 
cause failure.
Voice command system 
Page 198 of 264

1988-1. Phone operation (Hands-free system for cellular phones)
COROLLA_HB_Navi_(U)
1Display the phone top 
screen. ( P.192)
2 Select the desired method to 
call from.
■Calling methods from 
phone screen
 By call history ( P.198)
 By favorites ( P.199)
 By contacts ( P.199)
 By keypad ( P.201)
 By message ( P.210)
■Also the following lists are 
available from each func-
tion’s screen
 By POI call
* ( P.82)
 By voice command system 
( P.169)
 By home screen ( P.201)
*: Premium Audio only
Up to 30 of the latest call history 
items (missed, incoming and 
outgoing) can be selected.
1 Display the phone top 
screen. ( P.192)
2 Select “History” and select 
the desired contact.
 If the contact which is not reg-
istered on the contact list is 
selected, the name is dis-
played as “Unknown Con-
tact”. In this case, select the 
number to make a call prop-
erly.
3 Check that the dialing screen 
is displayed.
●The icons of call type are dis-
played.
: Missed call
: Incoming call
: Outgoing call
●When making a call to the same 
number continuously, only the 
most recent call is listed in call his-
tory.
●When a phone number registered 
in the contact list is received, the 
name is displayed.
●Number-withheld calls are also 
memorized in the system.
●International phone calls may not 
be made depending on the type of 
Bluetooth
® phone you have.
●The list should group together 
consecutive entries with the same 
phone number and same call 
type. For example, two calls from 
John’s mobile would be displayed 
Placing a call using 
the Bluetooth® 
hands-free system
After a Bluetooth® phone 
has been registered, a call 
can be made using the 
hands-free system. There 
are several methods by 
which a call can be made, as 
described below.
Calling methods on the 
Bluetooth
® phone
By call history 
Page 203 of 264

2038-1. Phone operation (Hands-free system for cellular phones)
COROLLA_HB_Navi_(U)
8
Phone
Select to display the keypad 
to send tones. ( P.204)
Select to send tones. This 
button only appears when a 
number that contains a (w) is 
dialed in hands-free mode. 
( P.204)
Select to adjust your voice 
volume that the other party 
hears from their speaker. 
( P.204)
Select to mute your voice to 
the other party.
Select to mute the naviga-
tion route guidance during a 
phone call.
*
Select to change handset 
modes between hands-free  and cellular phone.
Select to put a call on hold.
To cancel this function, select 
“Activate”.
Select to hang up the phone.
*: Premium Audio only
●Changing from hands-free call to 
cellular phone call is not possible 
while driving.
●Only when the vehicle is not mov-
ing, the contact image can be dis-
played.
●When cellular phone call is 
changed to hands-free call, the 
hands-free screen will be dis-
played and its functions can be 
operated on the screen.
●Changing between cellular phone 
call and hands-free call can be 
performed by operating the cellu-
lar phone directly.
●Transferring methods and opera-
tions will be differ
ent depending 
on the type of Bluetooth
® phone 
you have.
●For the operation of the cellular 
phone, see the manual that 
comes with it.
Talking on the Blue-
tooth® hands-free sys-
tem
While talking on the phone, 
the following screen is dis-
played. The operations out-
lined below can be 
performed on this screen.
Call screen operation
A
B
C
D
E
F
G
H 
Page 209 of 264

2098-1. Phone operation (Hands-free system for cellular phones)
COROLLA_HB_Navi_(U)
8
Phone
15 messages have already 
been stored.
1 Display the message screen. 
( P.206)
2 Select the desired message 
from the list.
3 Select “Reply”.
4 Select “Quick Message”.
5 Select the desired message.
: Select to edit the message. 
(  P.209)
6 Select “Send”.
“Cancel”: Select to cancel sending 
the message.
While the message is being 
sent, a sending message 
screen is displayed.
7 Check that a confirmation 
screen is displayed when the 
operation is complete.
 If an error message is dis-
played, follow the guidance 
on the screen to try again.
●Depending on the type of Blue-
tooth® phone, reply function is not 
available.
■Editing quick reply mes-
sages
This operation cannot be per-
formed while driving.
1 Select   corresponding to 
the desired message to edit. 2
Select “OK” when editing is 
completed.
●To reset the edited quick reply 
messages, select “Default”.
●Quick message 1 (“I am driving 
and will arrive in approximately 
[##] minutes.”)
*: 
This message cannot be edited 
and will automatica lly fill in [##] 
with the navigation calculated esti-
mated time of arrival on the con-
firm message screen.
If there are waypoi nts set, [##] to 
the next waypoin t will be shown.
If there is no route currently set in 
the navigation system, quick mes-
sage 1 cannot be selected.
●Depending on the type of Blue-
tooth® phone used for receiving 
messages, reply function may not 
be used.
*: Premium Audio only
Replying to a message 
(quick reply) 
Page 221 of 264

2218-3. What to do if...
COROLLA_HB_Navi_(U)
8
Phone
8-3.What to do if...
■The connected device may 
not be a compatible Blue-
tooth
® cellular phone.
For a list of specific devices 
which operation has been con-
firmed on this system, check 
with your Toyota dealer or the 
following website: 
https://www.toyota.com/
audio-multimedia in the United 
States, 
https://www.toyota.ca/
connected in 
Canada, and 
http://www.toyotapr.com/
audio-multimedia in Puerto Rico
■The Bluetooth® version of 
the connected cellular 
phone may be older than 
the specified version.
Use a cellular phone with Blue-
tooth
® version 2.0 or higher 
(recommended: Ver. 4.2 or 
higher). ( P.39)
■An incorrect passcode was 
entered on the cellular 
phone.
Enter the correct passcode on 
the cellular phone.
■The registration operation 
has not been completed on 
the cellular phone side.
Complete the registration opera-
tion on the cellular phone 
(approve registration on the 
phone).
■Old registration informa-
tion remains on either this 
system or the cellular 
phone.
Delete the existing registration 
information from both this sys-
tem and the cellular phone, then 
register the cellular phone you 
wish to connect to this system. 
( P.44)
Troubleshooting
If there is a problem with the 
hands-free system or a 
Bluetooth
® device, first 
check the followings.
Troubleshooting
When using the 
hands-free system with a 
Bluetooth
® device
The hands-free system or 
Bluetooth
® device does not 
work.
When registering/connect-
ing a cellular phone
A cellular phone cannot be 
registered. 
Page 223 of 264

2238-3. What to do if...
COROLLA_HB_Navi_(U)
8
Phone
■Your vehicle is in a   area.
Move to where   no longer 
appears on the display.
■The profile version of the 
connected cellular phone 
may not be compatible with 
transferring phonebook 
data.
For a list of specific devices 
which operation has been con-
firmed on this system, check 
with your Toyota dealer or the 
following website: 
https://www.toyota.com/
audio-multimedia in the United 
States, 
https://www.toyota.ca/
connected in 
Canada, and 
http://www.toyotapr.com/
audio-multimedia in Puerto Rico
■Automatic contact transfer 
function on this system is 
set to off.
Set automatic contact transfer 
function on this system to on. 
( P.214)
■Passcode has not been 
entered on the cellular 
phone.
Enter the passcode on the cellu-
lar phone if requested (default 
passcode: 1234).
■Transfer operation on the 
cellular phone has not com-
pleted.
Complete transfer operation on 
the cellular phone (approve 
transfer operation on the 
phone).
■Automatic contact transfer 
function on this system is 
set to on.
Set automatic contact transfer 
function on this system to off. 
( P.214)
When making/receiving a 
call
A call cannot be 
made/received.
When using the phone-
book
Phonebook data cannot be 
transferred manually/auto-
matically.
Phonebook data cannot be 
edited. 
Page 229 of 264

2299-1. Connected Services overview
COROLLA_HB_Navi_(U)
9
Connected Services
Content provider
Provides contents to the application server.
Type A: Function achieved by using a smar tphone 
or DCM
Of the functions included with connected services, the Toyota 
apps rely on the use of a smartphone or DCM.
 Using a smartphone
• Toyota audio multimedia system enables applicable apps 
installed on a smartphone to be displayed on and operated from 
the screen via a Bluetooth
® (and USB).
Via DCM
• Toyota audio multimedia system enables applicable apps 
installed on the system to be displayed on and operated from th e 
screen.
A few settings must be performed before Toyota apps can be 
used. ( P.232)
By using a smartphone or DCM
A 
Page 232 of 264

2329-1. Connected Services overview
COROLLA_HB_Navi_(U)
■Settings required to use 
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile 
application to your smart-
phone.
2 Open the Toyota mobile 
application on your smart-
phone and follow instruc-
tions. Bluetooth
® Pairing is 
required.
In order to use Toyota mobile appli-
cation, the following must first be 
performed:
 Register a Bluetooth® phone 
with the hands-free system. 
( P. 3 6 )
●Applications can only be used 
when the Toyota mobile applica-
tion has been downloaded to your 
smartphone, and the application is 
running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-servicesin the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●If a Toyota mobile  application is 
used while iPod  audio/video is 
being played back, system opera-
tion may become unstable.
Preparation before using 
Toyota mobile applicationType B: Function 
achieved by using 
DCM and the system
The functionality of Destina-
tion Assist, Dynamic Navi-
gation, and Wi-Fi
® hotspot 
is made possible through 
the shared work of the DCM 
and the system.
Destination Assist and 
Dynamic Navigation are 
subscription-based telemat-
ics services that use Global 
Positioning System (GPS) 
data and embedded cellular 
technology to provide 
safety and security as well 
as convenience features.
These services are available 
by subscription on select, 
telematics hard-
ware-equipped vehicles and 
supported by the Toyota, 
which operates 24 hours a 
day, 7 days a week.
For details about:
 Dynamic Naviga-
tion: P.88, 99, 126
 Wi-Fi
® hotspot: P. 4 9 
Page 234 of 264

2349-1. Connected Services overview
COROLLA_HB_Navi_(U)
●Free/Open Source Software Infor-
mation
This product contains Free/Open 
Source Software (FOSS).
The license information and/or the 
source code of such FOSS can be 
found at the following URL.
http://opensource.lge.com
●Exposure to radio frequency sig-
nals:
The Toyota audio multimedia sys-
tem installed in your vehicle 
includes a low power radio trans-
mitter and receiver. The system 
receives and also sends out radio 
frequency (RF) signals.
●In August 1996, the Federal Com-
munications Commission (FCC) 
adopted RF exposure guidelines 
with safety levels for mobile wire-
less phones. Those guidelines are 
consistent with  the safety stan-
dards previously set by both U.S. 
and international standards bod-
ies.
• ANSI (American National Stan- dards Institute) C95.1 [1992]
• NCRP (National Council on Radi- ation Protection and Measure-
ment) Report 86 [1986]
• ICNIRP (Intern ational Commis-
sion on Non-Ionizing Radiation 
Protection) [1996]
●These standards are based on  comprehensive and periodic eval-
uations of the relevant scientific lit-
erature. Over 120 scientists, 
engineers, and physicians from 
universities, government health 
agencies, and industry reviewed 
the available body of research to 
develop the ANSI Standard 
(C95.1).
●The design of Toyota audio multi-
media system co
mplies with the 
FCC guidelines in addition to 
those standards.
●Contact with the Toyota response 
center is dependent upon the 
telematics device being in opera-
tive condition, cellular connection 
availability, navigation map data, 
and GPS satellite signal recep-
tion, which can lim it the ability to 
reach the Toyota response center 
or receive support. Enrollment and 
Telematics Subscription Service 
Agreement required. A variety of 
subscription terms are available; 
charges vary by subscription term 
selected.
●The Toyota response center offers 
support in multiple languages.
●Select Safety Connect-sub-
scribed vehicles are capable of 
communicating vehicle informa-
tion. Please see the terms and 
conditions for additional details.
Owners who do not wish to have 
their vehicle transmit this informa-
tion can opt out at the time of 
enrollment or  by calling 
1-800-331-4331 in the United 
States, 1-888-869-6828 in Can-
ada, and 1-877-855-8377 in 
Puerto Rico, and following the 
prompts for Safety Connect.
●For further details  about the ser-
vice, contact your Toyota dealer.
●Toyota audio mu ltimedia func-
tions are not subject to section 
255 of the Telecommunications 
Act and the system is not TTY 
compatible.
Type C: Function 
achieved by using 
DCM
The functionality of Safety 
Connect is made possible 
by the use of a DCM.
For details, refer to 
“OWNER’S MANUAL”.
Safety Connect