TOYOTA COROLLA HYBRID 2021 Accessories, Audio & Navigation (in English)
Manufacturer: TOYOTA, Model Year: 2021, Model line: COROLLA HYBRID, Model: TOYOTA COROLLA HYBRID 2021Pages: 262, PDF Size: 8.16 MB
Page 191 of 262

191
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
8
8
Phone
Phone
.8-1. Phone operation (Hands-free system for 
cellular phones)
Quick reference........... 192
Some basics ............... 193
Placing a call using the  Bluetooth
® hands-free sys-
tem ............................ 197
Receiving a ca ll using the 
Bluetooth
® hands-free sys-
tem ............................ 201
Talking on the Bluetooth
® 
hands-free system..... 202
Bluetooth
® phone message 
function...................... 204
8-2. Setup Phone settings ............ 210
8-3. What to do if... Troubleshooting .......... 221 
Page 192 of 262

1928-1. Phone operation (Hands-free system for cellular phones)
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
8-1.Phone operation (Hands-free system for cellular phones)
The phone screen can be 
reached by the following meth-
ods:
From the “PHONE” button
1 Press the “PHONE” button.
From the “MENU” button
1 Press the “MENU” button, 
then select “Phone”.
The following functions can be 
used on phone operation:
 Registering/connecting a 
Bluetooth
® device ( P.38)
 Placing a call using the Blue-
tooth
® hands-free system 
( P.197)
 Receiving a call using the 
Bluetooth
® hands-free system 
( P.201)
 Talking on the Bluetooth
® 
hands-free system ( P.202)The following function can be 
used on message function:
Using the Bluetooth
® phone 
message function ( P.204)
The following functions can be 
made in the system:
 Phone settings ( P.210)
 Bluetooth
® settings ( P. 4 3 )
Quick reference
Phone screen operation
Bluetooth® hands-free 
system operation
Message function
Setting up a phone 
Page 193 of 262

1938-1. Phone operation (Hands-free system for cellular phones)
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
8
Phone
●This system is n ot guaranteed to 
operate with all Bluetooth® 
devices.
●If your cellular phone does not 
support Bluetooth®, this system 
cannot function.
●In the following  conditions, the 
system may not function:
• The cellular phone is turned off.
• The current position is outside the 
communication area.
• The cellular phone is not con-
nected.
• The cellular phone has a low bat- tery.
●Depending on the type of Blue-
tooth® phone, some function is 
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and 
Wi-Fi® hotspot functions at the 
same time, the following problems 
may occur:
• The Bluetooth
® connection may 
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during  phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth® 
connection are being used simul-
taneously, each connection may 
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while 
another device is  connected as a 
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® hotspot function, the 
communication speed may 
decrease or malfunctions may 
occur, such as image distortion or 
audio skipping. If a Bluetooth
® 
device is connected to the system, 
the interference it may cause will 
be reduced. When carrying a 
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it 
or disable its Bluetooth
® function.
●When a device is connected via 
Bluetooth®, the Bluetooth® icon 
on the status bar will be displayed 
in blue. ( P. 1 6 )
Some basics
The hands-free system 
enables calls to be made 
and received without having 
to take your hands off the 
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that 
enables cellular phones to 
be used without being con-
nected by a cable or placed 
in a cradle.
The operating procedure of 
the phone is explained here.
When an Apple CarPlay 
connection is established, 
phone functions will be per-
formed by Apple CarPlay 
instead of the hands-free 
system.
*
*: This function is not available in  some countries or areas.
WA R N I N G
●While driving, do not operate a 
cellular phone. 
Page 194 of 262

1948-1. Phone operation (Hands-free system for cellular phones)
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
To use the hands-free system 
for cellular phones, it is neces-
sary to register a cellular phone 
with the system. (P.38)
■Connecting a Bluetooth® 
device
Registering an additional 
device
1 Display the phone top 
screen. ( P.192)
2 Select “Select Device”.
3 Select “Add Device”.
 When another Bluetooth
® 
device is connected, a confir-
mation screen will be dis-
played. To disconnect the 
Bluetooth
® device, select 
“Yes”.
 Up to 5 Bluetooth
® devices 
can be registered to the sys-
tem. If the maximum number 
of devices are registered, reg-
istration cannot be performed 
from the phone top screen.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for 
the first time” from step 5. 
( P.38)
Selecting a registered device
1 Display the phone top 
screen. ( P.192)
2 Select “Select Device”.
WA R N I N G
●Your audio unit is fitted with 
Bluetooth® antennas. People 
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or 
implantable cardioverter defibril-
lators should maintain a reason-
able distance between 
themselves and the Bluetooth
® 
antennas. The radio waves may 
affect the operation of such 
devices.
●Before using Bluetooth® 
devices, users of any electrical 
medical device other than 
implantable cardiac pacemak-
ers, cardiac resynchronization 
therapy-pacemakers or implant-
able cardioverter  defibrillators 
should consult the manufacturer 
of the device for information 
about its operation under the 
influence of radio waves. Radio 
waves could have unexpected 
effects on the operation of such 
medical devices.
NOTICE
●Do not leave your cellular phone 
in the vehicle. In particular, high 
temperatures inside the vehicle 
may damage the cellular phone.
Registering/Connecting a 
Bluetooth® phone 
Page 195 of 262

1958-1. Phone operation (Hands-free system for cellular phones)
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
8
Phone
3 Select the desired device to 
be connected.
4 Check that a confirmation 
screen is displayed when the 
connection is complete.
 If an error message is dis-
played, follow the guidance 
on the screen to try again.
■Bluetooth® phone condition 
display
The condition of the Bluetooth
® 
phone appears on the upper 
right side of the screen. ( P. 1 6 )
■Steering switch
By pressing the phone switch, a 
call can be received or ended 
without taking your hands off the 
steering wheel.
Phone switch
• If the switch is pressed during a call, the call will end.
• If the switch is pressed when an  incoming call is received, the call 
will be answered.
• If the switch is pressed when a  call waiting call is received, the 
waiting call will be answered.
• Depending on the  system, if the 
switch is pressed when an Apple 
CarPlay connection is estab-
lished, the Apple CarPlay phone 
application will be displayed on 
the system screen.
*
Volume control switch
• Press the “+” side to increase the  volume.
• Press the “-” side to decrease the  volume.
*: This function is not available in some countries or areas.
Using the phone 
switch/microphone
A
B 
Page 196 of 262

1968-1. Phone operation (Hands-free system for cellular phones)
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
■Microphone
The microphone is used when 
talking on the phone.
●The other party’s voice will be 
heard from the front speakers. 
The audio/visual system will be 
muted during phone calls or when 
hands-free voice commands are 
used.
●Talk alternately with the other 
party on the phone. If both parties 
speak at the same time, the other 
party may not hear what has been 
said. (This is no t a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may 
be audible outside the vehicle and 
voice echo may increase. When 
talking on the phone, speak 
clearly towards the microphone.
●The other party may not hear you 
clearly when:
• Driving on an unpaved road.  (Making excessive traffic noise.)
• Driving at high speeds.
• The roof or windows are open.
• The air conditioning vents are  pointed towards the microphone.
• The sound of the air conditioning  fan is loud.
• There is a negative effect on 
sound quality due to the phone 
and/or network  being used.
Press the talk switch to operate 
the voice command system.
The voice command system 
and its list of commands can 
be operated. ( P.168)
 The following data is stored 
for every registered phone. 
When another phone is con-
nected, the following regis-
tered data cannot be read:
• Contact data
• Call history data
• Favorites data
• Image data
• All phone settings
• Message settings
●When a phone’s registration is 
deleted, the above-mentioned 
data is also deleted.
NOTICE
●Do not touch and put a sharp 
object to the microphone. It may 
cause failure.
Voice command system
About the contacts in the 
contact list 
Page 197 of 262

1978-1. Phone operation (Hands-free system for cellular phones)
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
8
Phone
A lot of personal data is regis-
tered when the hands-free sys-
tem is used. When selling or 
disposing of the vehicle, initial-
ize the data. ( P.68)
 The following data in the sys-
tem can be initialized:
• Contact data
• Call history data
• Favorites data
• Image data
• All phone settings
• Message settings
●Once initialized, the data and set-
tings will be erased. Pay much 
attention when initializing the data.
1 Display the phone top 
screen. ( P.192)
2 Select the desired method to 
call from.
■Calling methods from 
phone screen
 By call history ( P.198)
 By favorites ( P.198)
 By contacts ( P.199)
 By keypad ( P.200)
 By message ( P.208)
■Also the following lists are 
available from each func-
tion’s screen
 By POI call
* ( P. 8 3 )
 By voice command system 
( P.169)
 By home screen ( P.200)
*: Premium Audio only
When selling or disposing 
of the vehiclePlacing a call using 
the Bluetooth® 
hands-free system
After a Bluetooth® phone 
has been registered, a call 
can be made using the 
hands-free system. There 
are several methods by 
which a call can be made, as 
described below.
Calling methods on the 
Bluetooth
® phone 
Page 198 of 262

1988-1. Phone operation (Hands-free system for cellular phones)
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
Up to 30 of the latest call history 
items (missed, incoming and 
outgoing) can be selected.
1Display the phone top 
screen. ( P.192)
2 Select “History” and select 
the desired contact.
 If the contact which is not reg-
istered on the contact list is 
selected, the name is dis-
played as “Unknown Con-
tact”. In this case, select the 
number to make a call prop-
erly.
3 Check that the dialing screen 
is displayed.
●The icons of ca ll type are dis-
played.
: Missed call
: Incoming call
: Outgoing call
●When making a call to the same 
number continuously, only the 
most recent call is listed in call his-
tory.
●When a phone number registered 
in the contact list is received, the 
name is displayed.
●Number-withheld calls are also 
memorized in the system.
●International phone calls may not 
be made depending on the type of 
Bluetooth
® phone you have.
●The list should group together 
consecutive entries with the same 
phone number and same call 
type. For example, two calls from 
John’s mobile wou ld be displayed  as follows: John (2)
Calls can be made using regis-
tered contacts which can be 
selected from a contact list. 
(
P.217)
1 Display the phone top 
screen. ( P.192)
2 Select “Favorites” and select 
the desired contact.
3 Select the desired number.
4 Check that the dialing screen 
is displayed.
By call history
By favorites list 
Page 199 of 262

1998-1. Phone operation (Hands-free system for cellular phones)
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
8
Phone
Calls can be made by using 
contact data which is transferred 
from a registered cellular phone. 
( P.213)
Up to 5000 contacts (maximum 
of 4 phone numbers, e-mail 
addresses and addresses per 
contact) can be registered in the 
contact list.
1 Display the phone top 
screen. ( P.192)
2 Select “Contacts” and select 
the desired contact.
3 Select the desired number.
“Add Favorite”/“Remove Favorite”: 
Select to register /remove the con-
tact in the favorites list. ( P.217)
“E-mail Addresses”: Select to dis-
play all registered e-mail addresses 
for the contact.
“Addresses”: Select to display all 
registered addresses for the con-
tact.
4 Check that the dialing screen 
is displayed.
■For PBAP compatible Blue-
tooth
® phones when “Auto-
matic Transfer” is set to on 
( P.214)
 Contacts are transferred auto-
matically.
■For PBAP compatible Blue-
tooth
® phones when “Auto-
matic Transfer” is set to off 
( P.214)
1 Select the desired item.
Select to always transfer all 
the contacts from a con-
nected cellular phone auto-
matically.
Select to transfer all the con-
tacts from a connected cellu-
lar phone only once.
Select to cancel transferring.
2 Check that a confirmation 
screen is displayed when the 
operation is complete.
■For PBAP incompatible but 
OPP compatible Blue-
tooth
® phones
1 Select the desired item.
By contacts listWhen the contact list is 
empty
A
B
C 
Page 200 of 262

2008-1. Phone operation (Hands-free system for cellular phones)
COROLLA_COROLLA
HV(TMMMS)_Navi_(U)
Select to transfer the con-
tacts from the connected cel-
lular phone.
Transfer the contact data to 
the system using a Blue-
tooth
® phone.
Select to add a new contact 
manually.
Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step  2. 
( P.216)
Select to cancel transferring.
●If your cellular phone is neither 
PBAP nor OPP compatible, the 
contacts cannot be transferred 
using Bluetooth
®. But the contacts 
can be transferred from USB 
device. ( P.215)
●Depending on the type of Blue-
tooth® phone:
• It may be necessa ry to perform 
additional steps on the phone 
when transferring contact data.
• The registered image in the con-
tact list may not transfer depend-
ing on the type of Bluetooth
® 
phone connected.
1 Display the phone top 
screen. ( P.192)
2 Select “Keypad” and enter 
the phone number.
3 Select   or press the   
switch on the steering wheel.
4 Check that the dialing screen 
is displayed.
●Depending on the type of Blue-
tooth® phone being connected, it 
may be necessary to perform 
additional steps on the phone.
1 Display the home screen. 
( P.31)
2 Select the desired contact.
3 Check that the dialing screen 
is displayed.
■Registering a new contact
1 Select and hold the screen 
button to add a contact.
2 Select the desired contact.
3 Select the desired number.
●If there is no contact in the con-
tacts list, the cont acts cannot be 
registered at the home screen.
●The contact cannot be registered 
at the home screen while driving.
A
B
C
By keypad
By home screen