TOYOTA HIGHLANDER 2002 XU20 / 1.G Owners Manual

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HITCHES
If you wish to install a trailer hitch, you
should consult with your Toyota dealer.
Use only a hitch recommended by the
hitch manufacturer and the one which
conforms to the total trailer weight
requirement.
The hitch must be bolted securely to
the vehicle frame and installed accord-
ing to the hitch manufacturer ’s instruc-
tions.
The hitch ball and king pin should have
a light coat of grease.
Toyota recommends removing the trail-
er hitch whenever you are not towing
a trailer to reduce the possib ility of
additional damage caused by the hitch
if your vehicle is struck from behind.
After removing the hitch, seal any
mounting holes in the vehicle body to
prevent entry of pollutants such as ex-
haust fumes, dirt, water, etc.
NOTICE
Do not use axlemounted hitches as
they can cause damage to the axle
housing, wheel bearings, wheels or
tires.
1 Trailer ball load rating
2 Ball diameter
3 Shank length
4 Shank diameter
TRAILER BALL
Follow these easy steps to properly deter-
mine the correct trailer ball for your ap-
plication:
1. Determine the correct trailer ball size for the trailer coupler. Most couplers
are stamped with the required trailer
ball size. The sizes you will most likely
find stamped on the coupler are:
Trailer class
Typical trailer ball size
III2—5/16 in.
II2 in.
I1—7/8 in.
2. Select the appropriate trailer ball to match or exceed the gross trailer
weight rating of the trailer. The trailer
ball load rating should be printed on
the top of the ball.
3. When mounted in the ball mount, the threaded ball shank must protrude be-
yond the bottom of the lock washer
and nut at least 2 threads. The trailer
ball shank must be matched to the ball
mount hole diameter size.

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1 Coupler
2 Trailer ball
MATCHING TRAILER BALL HEIGHT TO
TRAILER COUPLER HEIGHT
No matter which class of tow hitch ap-
plies, for a safe trailer hookup, the trailer
ball setup on must be the proper height
for the coupler on the trailer.
BRAKES AND SAFETY CHAINS
Toyota recommends trailers with brakes
that conform to any applicable federal
and state/provincial regulations.
A safety chain must always be used
between the towing vehicle and the
trailer. Leave sufficient slack in the
chain for turns. The chain should cross
under the trailer tongue to prevent the
tongue from dropping to the ground in
case it becomes damaged or sepa-
rated. For correct safety chain proce-
dures, follow the hitch or trailer
manufacturer ’s recommendations.
CAUTION
If the total trailer weight exceeds
453 kg (1000 lb.), trailer brakes are
required.
Never tap into your vehicle’s hy-
draulic system as it would lower its
braking effectiveness.
Never tow a trailer without using a
safety chain securely attached to
both the trailer and the vehicle. If
damage occurs to the coupling unit
or hitch ball, there is danger of the
trailer wandering over into another
lane.
TIRES
Ensure that your vehicle’s tires are
properly inflated. See page 260 in Sec-
tion 72 for instructions.
The trailer tires should be inflated to
the pressure recommended by the trail-
er manufacturer in respect to the total
trailer weight.

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TRAILER LIGHTS
Your vehicle is equipped with a wire
harness stored in the rear end under
body. Some models are fitted with a
socket for trailer lights under the rear
bumper. Use either of them to connect
and operate the trailer lights. However,
the trailer lights must comply with fed-
eral, state/provincial and local regula-
tions. See your local recreational ve-
hicle dealer or rental agency for the
correct type of wiring and relays for
your trailer. Check for correct operation
of the turn signals and stop lights each
time you hitch up. Direct splicing may
damage your vehicle’s electrical system
and cause a malfunction of your lights. BREAKIN SCHEDULE
Toyota recommends that you do not
tow a trailer with a new vehicle or a
vehicle with any new power train com-
ponent (engine, transmission, differen-
tial, wheel bearings, etc.) for the first
800 km (500 miles) of driving.
MAINTENANCE
If you tow a trailer, your vehicle will
require more frequent maintenance due
to the additional load. For this informa-
tion, please refer to the scheduled
maintenance information in the “Sched-
uled Maintenance Guide” or “Owner ’s
Manual Supplement”.
Retighten all fixing bolts of the towing
ball and bracket after approximately
1000 km (600 miles) of trailer driving.
PRETOWING SAFETY CHECK
Check that your vehicle remains level
when a loaded or unloaded trailer is
hitched. Do not drive if the vehicle has
an abnormal noseup or nosedown
condition, and check for improper
tongue load, overload, worn suspension
or other possible causes.
Make sure the trailer cargo is securely
loaded so that it cannot shift.
Check that your rear view mirrors con-
form to any applicable federal, state/
provincial or local regulations. If not,
install the rear view mirrors required
for towing purposes.
TRAILER TOWING TIPS
When towing a trailer, your vehicle will
handle differently than when not tow-
ing. The three main causes of vehicle
trailer accidents are driver error, exces-
sive speed and improper trailer loading.
Keep these in mind when towing:
Before starting out, check operation of
the lights and all vehicletrailer connec-
tions. After driving a short distance,
stop and recheck the lights and con-
nections. Before actually towing a trail-
er, practice turning, stopping and back-
ing with a trailer in an area away from
traffic until you learn the feel.

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Backing with a trailer is difficult and
requires practice. Grip the bottom of
the steering wheel and move your hand
to the left to move the trailer to the
left. Move your hand to the right to
move the trailer to the right. (This pro-
cedure is generally opposite to that
when backing without a trailer). Also,
just turn the steering wheel a little at
a time, avoiding sharp or prolonged
turning. Have someone guide you when
backing to reduce the risk of an acci-
dent.
Because stopping distance may be in-
creased, vehicletovehicle distance
should be increased when towing a
trailer. For each 16 km/h (10 mph) of
speed, allow at least one vehicle and
trailer length between you and the ve-
hicle ahead. Avoid sudden braking as
you may skid, resulting in jackknifing
and loss of control. This is especially
true on wet or slippery surfaces.
Avoid jerky starts or sudden accelera-
tion.
Avoid jerky steering and sharp turns.
The trailer could hit your vehicle in a
tight turn. Slow down before making a
turn to avoid the necessity of sudden
braking.
Remember that when making a turn,
the trailer wheels will be closer than
the vehicle wheels to the inside of the
turn. Therefore, compensate for this by
making a larger than normal turning
radius with your vehicle.
Crosswinds and rough roads will ad-
versely affect handling of your vehicle
and trailer, causing sway. Pay attention
to the rear from time to time to pre-
pare yourself for being passed by large
trucks or buses, which may cause your
vehicle and trailer to sway. If swaying
happens, firmly grip the steering wheel
and reduce speed immediately but
gradually. Never increase speed. Steer
straight ahead. If you make no extreme
correction with the steering or brakes,
the vehicle and trailer will stabilize.
Be careful when passing other ve-
hicles. Passing requires considerable
distance. After passing a vehicle, do
not forget the length of your trailer and
be sure you have plenty of room be-
fore changing lanes.
In order to maintain engine braking effi-
ciency, do not use overdrive.
Because of the added load of the trail-
er, your vehicle’s engine may overheat
on hot days (at temperatures over
30C [85 F]) when going up a long or
steep grade with a trailer. If the engine
coolant temperature gauge indicates
overheating, immediately turn off the air
conditioning (if in use), pull off the road
and stop in a safe spot. Refer to “If
your vehicle overheats” on page 215 in
Section 4.
Always place wheel blocks under both
the vehicle and trailer wheels when
parking. Apply the parking brake firmly.
Put the transmission in “P”. Avoid park-
ing on a slope with a trailer, but if it
cannot be avoided, do so only after
performing the following:
1. Apply the brakes and hold.
2. Have someone place wheel blocks un- der both the vehicle and trailer wheels.
3. When the wheel blocks are in place, release your brakes slowly until the
blocks absorb the load.
4. Apply the parking brake firmly.
5. Shift into “P” and turn off the engine.

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When restarting out after parking on a
slope:
1. With the transmission in “P” position, start the engine. Be sure to keep the
brake pedal depressed.
2. Shift into gear.
3. Release the parking brake and brake pedal and slowly pull or back away
from the wheel blocks. Stop and apply
your brakes.
4. Have someone retrieve the blo cks.CAUTION
Do not exceed 72 km/h (45 mph) or
the posted towing speed limit,
whichever is lower. Because insta-
bility (swaying) of a towing vehicle
trailer combination usually in-
creases as the speed increases, ex-
ceeding 72 km/h (45 mph) may
cause loss of control.
Slow down and downshift before
descending steep or long downhill
grades. Do not make sudden down-
shifts.
Avoid holding the brake pedal down
too long or too frequently. This
could cause the brakes to overheat
and result in reduced braking effi-
ciency.
Improving fuel economy is easy—just take
it easy. It will help make your vehicle last
longer, too. Here are some specific tips
on how to save money on both fuel and
repairs:
Keep your tires inflated at the cor-
rect pressure. Underinflation causes
tire wear and wastes fuel. See page
260 in Section 72 for instructions.
Do not carry unneeded weight in
your vehicle. Excess weight puts a
heavier load on the engine, causing
greater fuel consumption.
Avoid lengthy warmup idling. Once
the engine is running smoothly, begin
driving—but gently. Remember, howev-
er, that on cold winter days this may
take a little longer.
Keep the automatic transmission
overdrive turned on when engine
braking is not required. Driving with
the overdrive off will reduce the fuel
economy. (For details, see “Automatic
transmission” on page 111 in Section
16.)
Accelerate slowly and smoothly.
Avoid jackrabbit starts. Get into high
gear as quickly as possible.
How to save fuel and make
your vehicle last longer

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Avoid long engine idling. If you have
a long wait and you are not in traffic,
it is better to turn off the engine and
start again later.
Avoid engine lugging or overrev-
ving. Use a gear position suitable for
the road on which you are travelling.
Avoid continuous speeding up and
slowing down. Stopandgo driving
wastes fuel.
Avoid unnecessary stopping and
braking. Maintain a steady pace. Try
to time the traffic signals so you only
need to stop as little as possible or
take advantage of through streets to
avoid traffic lights. Keep a proper dis-
tance from other vehicles to avoid sud-
den braking. This will also reduce wear
on your brakes.
Avoid heavy traffic or traffic jams
whenever possible.
Do not rest your foot on the brake
pedal. This causes premature wear,
overheating and poor fuel economy.
Maintain a moderate speed on high-
ways. The faster you drive, the greater
the fuel consumption. By reducing your
speed, you will cut down on fuel con-
sumption.
Keep the front wheels in proper
alignment. Avoid hitting the curb and
slow down on rough roads. Improper
alignment not only causes faster tire
wear but also puts an extra load on
the engine, which, in turn, wastes fuel.
Keep the bottom of your vehicle free
from mud, etc. This not only lessens
weight but also helps prevent corro-
sion.
Keep your vehicle tunedup and in
top shape. A dirty air cleaner, improp-
er valve clearance, dirty plugs, dirty oil
and grease,brakes not adjusted, etc. all
lower engine performance and contrib-
ute to poor fuel economy. For longer
life of all parts and lower operating
costs, keep all maintenance work on
schedule, and if you often drive under
severe conditions, see that your vehicle
receives more frequent maintenance.
(For scheduled maintenance informa-
tion, please refer to the “Scheduled
Maintenance Guide” or “Owner ’s Manu-
al Supplement”.)
CAUTION
Never turn off the engine to coast
down hills. Your power steering and
brake booster will not function with-
out the engine running. Also, the
emission control system operates
properly only when the engine is run-
ning.

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IN CASE OF AN EMERGENCY
If your vehicle will not start 212
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If your engine stalls while driving 215
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If your vehicle overheats 215
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
If you have a flat tire 216
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . .
If your vehicle needs to be towed 223
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
If you cannot shift automatic transmission selector lever 229
. . . . . . . .
If you lose your keys 229
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . .
If you lose your wireless remote control transmitter 230
. . . . . . . . . . . . .
SECTION 4

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Before making these checks, make sure
you have followed the correct starting
procedure given in “How to start the
engine” on page 198 in Section 3 and that
you have sufficient fuel. If your vehicle is
equipped with the engine immobiliser sys-
tem, also check whether the other keys
will start the engine. If they work, your
key may be broken. Have the key
checked at your Toyota dealer. If none of
your keys work, the system is possibly
broken. Call your Toyota dealer. (See
“Keys (with engine immobiliser system)”
on page 12 in Section 12.)
If the engine is not turning over or is
turning over too slowly—
1. Check that the battery terminals are tight and clean.
2. If the battery terminals are O.K., switch on the interior light.
3. If the light is out, dim or goes out when the starter is cranked, the battery
is discharged. You may try jump start-
ing. See “(c) Jump starting” on page
213 for further instructions.
If the light is O.K., but the engine still will
not start, it needs adjustment or repair.
Call a Toyota dealer or qualified repair
shop.NOTICE
Do not pullor pushstart the vehicle.
It may damage the vehicle or cause
a collision when the engine starts.
Also the threeway catalytic converter
may overheat and become a fire haz-
ard.
If the engine turns over at its normal
speed but will not start— 1. Turn the ignition key to “ACC” or “LOCK” and try starting the engine
again.
2. If the engine will not start, the engine may be flooded because of repeated
cranking. See “(b) Starting a flooded
engine” on page 212 for further instruc-
tions.
3. If the engine still will not start, it needs adjustment or repair. Call a Toyota
dealer or qualified repair shop. If the engine will not start, your engine
may be flooded because of repeated
cranking.
If this happens, turn the key to “START”
with the accelerator pedal held down.
Keep the key and accelerator pedal these
positions for 15 seconds and release
them. Then try starting the engine with
your foot off the accelerator pedal.
If the engine does not start after 15 se-
conds of cranking, release the key, wait
a few minutes and try again.
If the engine still will not start, it needs
adjustment or repair. Call a Toyota dealer
or qualified repair shop for assistance.
NOTICE
Do not crank for more than 30 se-
conds at a time. This may overheat
the starter and wiring systems.
If your vehicle will not start—
(a) Simple checks
(b) Starting a flooded engine

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To avoid serious personal injury and
damage to your vehicle which might re-
sult from battery explosion, acid burns,
electrical burns, or damaged electronic
components, these instructions must be
followed precisely.
If you are unsure about how to follow this
procedure, we strongly recommend that
you seek the help of a competent me-
chanic or towing service.
CAUTION
Batteries contain sulfuric acid
which is poisonous and corrosive.
Wear protective safety glasses when
jump starting, and avoid spilling
acid on your skin, clothing, or ve-
hicle.
If you should accidentally get acid
on yourself or in your eyes, remove
any contaminated clothing and flush
the affected area with water im-
mediately. Then get immediate medi-
cal attention. If possible, continue
to apply water with a sponge or
cloth while en route to the medical
office.
The gas normally produced by a
battery will explode if a flame or
spark is brought near. Use only
standardized jumper cables and do
not smoke or light a match while
jump starting.
Warning: Battery posts, terminals
and related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
NOTICE
The battery used for boosting must
be 12 V. Do not jump start unless you
are sure that the booster battery is
correct.
JUMP STARTING PROCEDURE
1. If the booster battery is installed in another vehicle, make sure the vehicles
are not touching. Turn off all unneces-
sary lights and accessories.
2. If required, remove all the vent plugs from the booster and discharged batter-
ies. Lay a cloth over the open vents
on the batteries. (This helps reduce the
explosion hazard, personal injuries and
burns.)
3. If the engine in the vehicle with the booster battery is not running, start it
and let it run for a few minutes. During
jump starting, run the engine at about
2000 rpm with the accelerator pedal
lightly depressed.
(c) Jump starting

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Discharged
battery
Booster
battery
Positive
terminal
(“+” mark) Jumper
cablePositive
terminal (“+”mark)
4. Make the cable connections in the or-
der a, b, c, d.
a. Connect the clamp of the positive
(red) jumper cable to the positive (+)
terminal on the discharged battery.
b. Connect the clamp at the other end
of the positive (red) jumper cable to
the positive (+) terminal on the booster
battery.
Jumper cable
Booster
battery
Discharged
battery
Negative
terminal (“”mark)
c. Connect the clamp of the negative
(black) cable to the negative () termi-
nal on the booster battery.
d. Connect the clamp at the other end
of the negative (black) jumper cable to
a solid, stationary, unpainted, metallic
point of the vehicle with the discharged
battery.
The recommended connecting point is
shown in the following illustrations:Connecting point for 2AZFE engine
Connecting point for 1MZFE engine