TOYOTA HIGHLANDER 2016 XU50 / 3.G Owners Manual

4917-1. Maintenance and care
7
Maintenance and care
HIGHLANDER_U (OM48F09U)
NOTICE
■To prevent paint deterioration and corrosion on the body and compo-
nents (aluminum wheels etc.)
● Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tree sap is present on the paint surface
• If dead insects, insect droppings or bird droppings are present on the
paint surface
• After driving in an area contaminated with soot, oily smoke, mine dust, iron powder or chemical substances
• If the vehicle becomes heavily soiled with dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
● To prevent the wheels from corroding, remove any dirt and store in a place
with low humidity when storing the wheels.
■ Cleaning the exterior lights
●Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax to the surfaces of the lights.
Wax may cause damage to the lenses.
■ When using an automatic car wash (vehicles with rain-sensing wind-
shield wipers)
Set the wiper switch to the off position.
If the wiper switch is in “AUTO”, the wipers may operate and the wiper
blades may be damaged.
■ When using a high pressure car wash
Do not bring the nozzle tip close to boots (rubber or resin manufactured
cover), connectors or the following parts. The parts may be damaged if they
come into contact with high-pressure water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts

4927-1. Maintenance and care
HIGHLANDER_U (OM48F09U)
Remove dirt and dust using a vacuum cleaner. Wipe dirty surfaces
with a cloth dampened with lukewarm water.
●Remove dirt and dust using a vacuum cleaner.
● Wipe off any excess dirt and dust with a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool detergent.
● Wring out any excess water from the cloth and thoroughly wipe off
all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remaining
moisture. Allow the leather to dr y in a shaded and ventilated area.
● Remove loose dirt using a vacuum cleaner.
● Apply a mild soap solution to the synthetic leather using a sponge
or soft cloth.
● Allow the solution to soak in for a few minutes. Remove the dirt and
wipe off the solution with a clean, damp cloth.
Cleaning and prot ecting the vehicle
interior
The following procedures will help protect your vehicle’s interior
and keep it in top condition:
Protecting the vehicle interior
Cleaning the leather areas
Cleaning the synthetic leather areas

4937-1. Maintenance and care
7
Maintenance and care
HIGHLANDER_U (OM48F09U)
■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obtained by keep-
ing the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
WARNING
■Water in the vehicle
●Do not splash or spill liquid in the vehicle.
Doing so may cause electrical components etc. to malfunction or catch
fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
( P. 42)
An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
■ Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.

4947-1. Maintenance and care
HIGHLANDER_U (OM48F09U)
NOTICE
■Cleaning detergents
●Do not use the following types of detergent, as they may discolor the vehi-
cle interior or cause streaks or damage to painted surfaces:
• Non-seat portions: Organic substances such as benzene or gasoline,
alkaline or acidic solutions, dye, and bleach
• Seats: Alkaline or acidic solutions, such as thinner, benzene, and alco- hol
● Do not use polish wax or polish cleaner. The instrument panel’s or other
interior part’s painted surface may be damaged.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces:
●Remove any dust or dirt from leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or containing wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components such as the audio system above or
under the floor of the vehicle. Water may also cause the body to rust.
■ When cleaning the inside of the wi ndshield (vehicles with LDA [Lane
Departure Alert] and Automatic High Beam)
Be careful not to touch the camera sensor ( P. 251, 283).
If the camera is accidentally scratched or hit, LDA and Automatic High
Beam may not operate properly or may cause a malfunction.
■ Cleaning the inside of the rear wi ndow and the rear quarter windows
● Do not use glass cleaner to clean the rear window and the rear quarter
windows, as this may cause damage to the rear window defogger heater
wires or antenna. Use a cloth dampened with lukewarm water to gently
wipe the window clean. Wipe the window in strokes running parallel to the
heater wires or antenna.
● Be careful not to scratch or damage the heater wires or antenna.

495
7
Maintenance and care
HIGHLANDER_U (OM48F09U)
7-2. Maintenance
General maintenance should be performed on a daily basis. This can
be done by yourself or by a Toyota dealer.
Scheduled maintenance should be performed at specified intervals
according to the maintenance schedule.
For details about maintenance items and schedules, refer to the “Sched-
uled Maintenance Guide” or “Owner’s Manual Supplement”.
You can perform some maintenance procedures by yourself.
Please be aware that do-it-yourself maintenance may affect warranty
coverage.
The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, refer to the separate “Owner’s War-
ranty Information Booklet” or “Owner’s Manual Supplement”.
Maintenance requirements
To ensure safe and economical driv ing, day-to-day care and reg-
ular maintenance are essential. It is the owner’s responsibility to
perform regular checks. Toyota recommends the following main-
tenance:
General maintenance
Scheduled maintenance
Do-it-yourself maintenance

4967-2. Maintenance
HIGHLANDER_U (OM48F09U)
■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in replacement or if
a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
■ Resetting the message indicating maintenance is required (U.S.A. only)
After the required maintenance is performed according to the maintenance
schedule, please reset the message.
To reset the message, follow the procedure described below:
 Using the trip meter
Vehicles without a smart key system: Turn the engine switch to the “LOCK”
position with the trip meter A reading shown.
Vehicles with a smart key system: Turn the engine switch off with the trip
meter A reading shown.
Vehicles without a smart key system: While pressing the trip meter reset
button ( P. 93), turn the engine switch to the “ON” position (do not start the
engine, reset mode will be canceled).
Vehicles with a smart key system: While pressing the trip meter reset but-
ton ( P. 93), turn the engine switch to the IGNITION ON mode (do not start
the engine, otherwise the reset mode will be canceled).
Continue to press and hold the button until the trip meter displays “000000”.
Using the multi-information display (vehicles with color display)
While the engine is running, switch the multi-information display to the “Set-
tings” screen. ( P. 92)
Select “Maintenance System” on the “Settings” screen.
Select “Yes” on the “Maintenance System” screen.
“Initialization Completed” will be displayed on the multi-information display
when the reset procedure has been completed.
■ Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about the operations
of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty cove rage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly take
care of it.
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4977-2. Maintenance
7
Maintenance and care
HIGHLANDER_U (OM48F09U)
WARNING
■If your vehicle is not properly maintained
Improper maintenance could result in serious damage to the vehicle and
possible death or serious injury.
■ Handling of the battery
●Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● Battery posts, terminals and related accessories contain lead and lead
compounds which are known to cause brain damage. Wash your hands
after handling. ( P. 516)

4987-2. Maintenance
HIGHLANDER_U (OM48F09U)
General maintenance
Listed below are the general maintenance items that should be
performed at the intervals specified in the “Owner’s Warranty
Information Booklet” or “Owner’s Manual Supplement/Sched-
uled Maintenance Guide”. It is recommended that any problem
you notice should be brought to the attention of your Toyota
dealer or qualified service shop for advice.
Engine compartment
ItemsCheck points
BatteryCheck the connections. (P. 516)
Brake fluidIs the brake fluid at the correct level? ( P. 515)
Engine coolantIs the engine coolant at the correct level?
(P. 513)
Engine oilIs the engine oil at the correct level? ( P. 510)
Exhaust systemThere should not be any fumes or strange
sounds.
Radiator/condenserThe radiator and condenser should be free from
foreign objects. (P. 514)
Washer fluidIs there sufficient washer fluid? (P. 519)

4997-2. Maintenance
7
Maintenance and care
HIGHLANDER_U (OM48F09U)
Vehicle interior
ItemsCheck points
Accelerator pedal• The accelerator pedal should move smoothly(without uneven pedal effort or catching).
Automatic transmission
“Park” mechanism• When parked on a slope and the shift lever isin P, is the vehicle securely stopped?
Brake pedal
• Does the brake pedal move smoothly?
• Does the brake pedal have appropriate clear-
ance from the floor? ( P. 647)
• Does the brake pedal have the correct amount of free play? ( P. 647)
Brakes
• The vehicle should not pull to one side when
the brakes are applied.
• The brakes should work effectively.
• The brake pedal should not feel spongy.
• The brake pedal should not get too close to the floor when the brakes are applied.

5007-2. Maintenance
HIGHLANDER_U (OM48F09U)
Head restraints• Do the head restraints move smoothly andlock securely?
Indicators/buzzers• Do the indicators and buzzers function prop-erly?
Lights • Do all the lights come on?
Parking brake
• Does the parking brake move smoothly?
• When parked on a slope and the parking brake is on, is the vehicle securely stopped?
Seat belts• Do the seat belts operate smoothly?
• The seat belts should not be damaged.
Seats• Do the seat controls operate properly?
Steering wheel
• Does the steering wheel rotate smoothly?
• Does the steering wheel have the correctamount of free play?
• There should not be any strange sounds com-
ing from the steering wheel.
ItemsCheck points