TOYOTA HIGHLANDER 2018 Owners Manual (in English)

HIGHLANDER_U (OM0E031U)
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
HIGHLANDER_U (OM0E031U)For your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe use
Before driving ...................... 26
For safe driving ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information for children ............................. 60
Child restraint systems ........ 61
Installing child restraints ........................... 65
Exhaust gas precautions ....................... 79
1-2. Theft deterrent system Engine immobilizer system............................... 80
Alarm ................................... 82
2. Instrument cluster Warning lights and indicators........................... 86
Gauge and meters .............. 92
Multi-information display ............................... 95
Eco Driving Indicator ......... 102
Fuel consumption information ...................... 103 3-1. Key information
Keys................................... 108
3-2. Opening, closing and locking the doors
Side doors ......................... 115
Back door .......................... 123
Glass hatch........................ 136
Smart key system .............. 141
3-3. Adjusting the seats Front seats......................... 149
Rear seats ......................... 151
Driving position memory ........................... 158
Head restraints .................. 162
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 166
Inside rear view mirror ............................... 168
Outside rear view mirrors ............................. 170
3-5. Opening and closing the windows
Power windows.................. 172
Moon roof .......................... 176
Panoramic moon roof .................................. 180
1For safety and security
2Instrument cluster
3Operation of each
component

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HIGHLANDER_U (OM0E031U)
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4-1. Before drivingDriving the vehicle ............. 186
Cargo and luggage............ 195
Vehicle load limits ............. 200
Trailer towing..................... 201
Dinghy towing.................... 217
4-2. Driving procedures Engine (ignition) switch (vehicles without a
smart key system) ........... 218
Engine (ignition) switch (vehicles with a smart
key system) ..................... 221
Automatic transmission .................... 227
Turn signal lever................ 233
Parking brake .................... 234
4-3. Operating the lights and wipers
Headlight switch ................ 235
Automatic High Beam ....... 239
Fog light switch ................. 243
Windshield wipers and washer ............................ 244
Rear window wiper and washer ............................ 248
4-4. Refueling Opening the fuel tank cap .......................... 250 4-5. Using the driving
support systems
Toyota Safety Sense P ........................... 254
PCS (Pre-Collision System) ........................... 261
LDA (Lane Departure Alert with steering
control) ............................ 275
Dynamic radar cruise control.............................. 285
Stop & Start system ........... 297
Rear view monitor system ............................. 307
BSM (Blind Spot Monitor)......... 316
• BSM function ................. 321
• RCTA function ............... 324
All-wheel drive lock switch .............................. 330
Driving assist systems ........................... 331
Downhill assist control system ............................. 337
4-6. Driving tips Winter driving tips .............. 339
Utility vehicle precautions ...................... 343
4Driving

TABLE OF CONTENTS4
HIGHLANDER_U (OM0E031U)5-1. Basic Operations
Audio system types ........... 350
Entune Audio..................... 351
Steering wheel audio switches .......................... 354
AUX Port/USB Port ........... 355
Basic audio operations ....................... 356
5-2. Setup Setup menu ....................... 358
General settings ................ 359
Audio settings.................... 360
Display settings ................. 361
Voice settings .................... 362
5-3. Using Entune Audio Selecting the audio source ............................. 363
List screen operation ......... 364
Optimal use of Entune Audio ............................... 366
5-4. Using the radio Radio operation ................. 367 5-5. Playing an audio CD and
MP3/WMA/AAC discs
CD player operation........... 369
5-6. Using an external device Listening to an iPod ........... 375
Listening to a USB memory device ................ 379
Using the AUX port ............ 383
5-7. Connecting Bluetooth
®
Preparations to use wireless
communication ................ 384
Registering a Bluetooth
®
audio player for the
first time ........................... 388
Registering a Bluetooth
®
phone for the
first time ........................... 389
Registering a Bluetooth
®
device .............................. 390
Connecting a Bluetooth
®
device .............................. 392
Displaying a Bluetooth
®
device details................... 394
Detailed Bluetooth
®
system settings................ 395
5-8. Bluetooth
® Audio
Listening to Bluetooth®
Audio ............................... 396
5Audio system

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HIGHLANDER_U (OM0E031U)
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5-9. Bluetooth® phone
Using a Bluetooth®
Phone.............................. 397
Making a call ..................... 399
Receiving a call ................. 402
Speaking on the phone ..... 403
Bluetooth
® phone
message function ............ 406
Using the steering wheel switches ................ 410
Bluetooth
® phone
settings............................ 411
Contact/Call History Settings ........................... 412
What to do if... (Troubleshooting) ............ 421
5-10. Bluetooth
®
Bluetooth®......................... 425
5-11. Using the voice command system
Voice command system............................. 429 6-1. Using the air conditioning
system and defogger
Front manual air conditioning system ......... 436
Front automatic air conditioning system ......... 442
Rear manual air conditioning system ......... 449
Rear automatic air conditioning system ......... 452
Heated steering wheel/ seat heaters/
seat ventilators ................ 455
6-2. Using the interior lights Interior lights list................. 458
• Interior lights.................. 458
• Personal lights............... 459
6-3. Using the storage features
List of storage features ........................... 460
• Glove box ...................... 461
• Console box .................. 461
• Bottle holders ................ 462
• Cup holders ................... 463
• Auxiliary boxes .............. 465
• Open tray ...................... 466
Luggage compartment features ........................... 467
6Interior features

TABLE OF CONTENTS6
HIGHLANDER_U (OM0E031U)6-4. Using the other interior
features
Other interior features ....... 472
• Sun visors ..................... 472
• Vanity mirrors................ 472
• Conversation mirror ...... 473
• Clock ............................. 473
• Outside temperature display........................... 474
• Power outlets ................ 475
• USB charging ports....... 477
• Rear sunshades............ 479
• Armrest ......................... 480
• Coat hooks.................... 481
• Assist grips ................... 481
• Side table ...................... 482
Garage door opener .......... 483
Safety Connect.................. 490
Compass ........................... 495
7-1. Maintenance and care Cleaning and protecting the vehicle exterior .......... 500
Cleaning and protecting the vehicle interior ........... 504 7-2. Maintenance
Maintenance requirements ................... 507
General maintenance .................... 510
Emission inspection and maintenance (I/M)
programs ......................... 513
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ...................... 514
Hood .................................. 516
Positioning a floor jack .......................... 518
Engine compartment ......... 519
Tires................................... 531
Tire inflation pressure ........ 542
Wheels............................... 545
Air conditioning filter .......... 547
Wireless remote control/electronic key
battery ............................. 549
Checking and replacing fuses ................................ 552
Light bulbs ......................... 556
7Maintenance and care

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HIGHLANDER_U (OM0E031U)
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8-1. Essential informationEmergency flashers .......... 572
If your vehicle has to be stopped in an
emergency ...................... 573
8-2. Steps to take in an emergency
If your vehicle needs to be towed ..................... 575
If you think something is wrong........................... 579
Fuel pump shut off system............................. 580
If a warning light turns on or a warning buzzer
sounds ............................ 581
If a warning message is displayed ..................... 591
If you have a flat tire .......... 608
If the engine will not start ........................... 633
If the electronic key does not operate properly........... 635
If the vehicle battery
is discharged ................... 638
If your vehicle overheats ........................ 644
If the vehicle becomes stuck................................ 647 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 650
Fuel information ................. 664
Tire information.................. 667
9-2. Customization Customizable features ....... 680
9-3. Initialization Items to initialize ................ 692
Reporting safety defects for U.S. owners ........................ 694
Seat belt instructions for Canadian owners
(in French)................................ 695
SRS airbag instructions for Canadian owners
(in French)................................ 698
What to do if... (Troubleshooting) ..................... 708
Alphabetical index ...................... 714
8When trouble arises9Vehicle specifications
10For owners
Index

8
HIGHLANDER_U (OM0E031U)Please note that this manual applies to all models and all equi
pment, includ-
ing options. Therefore, you may find some explanations for equi pment not
installed on your vehicle.
All specifications provided in this manual are current at the t ime of printing.
However, because of the Toyota policy of continual product impr ovement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrat ions may differ
from your vehicle in terms of color and equipment.
Approximately five hours after the engine is turned off, you ma y hear sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and, it does not indicate a malfunction.
A wide variety of non-genuine spare parts and accessories for T oyota vehi-
cles are currently available in the market. You should know tha t Toyota does
not warrant these products and is not responsible for their per formance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota pro ducts. Modi-
fication with non-genuine Toyota products could affect its perf ormance, safety
or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from the modification may not be
covered under warranty.
For your infor mation
Main Owner’s Manual
Noise from under vehicle afte r turning off the engine
Accessories, spare parts and m odification of your Toyota

9
HIGHLANDER_U (OM0E031U)The installation of a mobile two-way radio system in your vehic
le could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Toyota Safety Sense P
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary meas ures or spe-
cial instructions regarding instal lation of a mobile two-way radio system.
Your Toyota is equipped with several sophisticated computers th at will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conver sations or
sounds, and only record images outside of the vehicle in certai n situations.
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Usage of data collected through Safety Connect (U.S. mainland o nly)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
●To learn more about the vehicle data collected, used and shared by Toy-
ota, please visit www.toyota.com/privacyvts/
.
Installation of a mobile two-way radio system
Vehicle data recordings

10
HIGHLANDER_U (OM0E031U)This vehicle is equipped with an event data recorder (EDR). The
main pur-
pose of an EDR is to record, in certain crash or near crash-lik e situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-tened;
• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circu mstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivi al crash situ-
ation occurs; no data are recorded by the EDR under normal driv ing condi-
tions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routi nely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special e quipment, can
read the information if they have access to the vehicle or the EDR.
●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a lea sed vehi-
cle) is obtained
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes witho ut disclosing
information about the specific vehicle or vehicle owner
Event data recorder