TOYOTA HIGHLANDER 2019 Owners Manual (in English)

HIGHLANDER_U
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
HIGHLANDER_UFor your information....................... 8
Reading this manual .................... 12
How to search .............................. 13
Pictorial index .............................. 14
1-1. For safe use
Before driving ...................... 26
For safe driving ................... 28
Seat belts ............................ 30
SRS airbags ........................ 40
Front passenger occupant classification system ......... 53
Safety information for children ........................ 60
Child restraint systems ........ 61
Installing child restraints ...... 65
Exhaust gas precautions ..... 79
1-2. Emergency assistance Safety Connect.................... 80
1-3. Theft deterrent system Engine immobilizer system............................... 86
Alarm ................................... 88
2. Instrument cluster Warning lights and indicators........................... 92
Gauge and meters .............. 98
Multi-information display ............................. 101
Eco Driving Indicator ......... 108
Fuel consumption information ...................... 109 3-1. Key information
Keys................................... 114
3-2. Opening, closing and locking the doors
Side doors ......................... 121
Back door .......................... 129
Glass hatch........................ 142
Smart key system .............. 147
3-3. Adjusting the seats Front seats......................... 155
Rear seats ......................... 157
Driving position memory ........................... 164
Head restraints .................. 168
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 172
Inside rear view mirror ....... 174
Outside rear view mirrors ............................. 176
3-5. Opening and closing the windows
Power windows.................. 178
Moon roof .......................... 182
Panoramic moon roof ........ 186
1For safety and security
2Instrument cluster
3Operation of each
component

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4-1. Before drivingDriving the vehicle ............. 192
Cargo and luggage............ 201
Vehicle load limits ............. 206
Trailer towing..................... 207
Dinghy towing.................... 223
4-2. Driving procedures Engine (ignition) switch (vehicles without a
smart key system) ........... 224
Engine (ignition) switch (vehicles with a
smart key system) ........... 227
Automatic transmission ..... 233
Turn signal lever................ 239
Parking brake .................... 240
4-3. Operating the lights and wipers
Headlight switch ................ 241
Automatic High Beam ....... 245
Fog light switch ................. 249
Windshield wipers and washer ............................ 250
Rear window wiper and washer ............................ 254 4-4. Refueling
Opening the fuel tank cap ........................... 256
4-5. Using the driving support systems
Toyota Safety Sense P ...... 260
PCS (Pre-Collision System)..... 267
LDA (Lane Departure Alert with steering
control) ............................ 281
Dynamic radar cruise control ................... 291
Stop & Start system ........... 304
Rear view monitor system ............................. 314
BSM (Blind Spot Monitor)......... 323
• BSM function ................. 328
• RCTA function ............... 331
All-wheel drive lock switch .............................. 337
Driving assist systems ....... 338
Downhill assist control system ................. 344
4-6. Driving tips Winter driving tips .............. 346
Utility vehicle precautions ...................... 350
4Driving

TABLE OF CONTENTS4
HIGHLANDER_U5-1. Basic Operations
Audio system types ........... 356
Entune Audio..................... 357
Steering wheel audio switches ................ 360
AUX Port/USB Port ........... 361
Basic audio operations ...... 362
5-2. Setup Setup menu ....................... 364
General settings ................ 365
Audio settings.................... 366
Display settings ................. 367
Voice settings .................... 368
5-3. Using Entune Audio Selecting the audio source ................... 369
List screen operation ......... 370
Optimal use of Entune Audio .................. 372
5-4. Using the radio Radio operation ................. 373
5-5. Playing an audio CD and MP3/WMA/AAC discs
CD player operation .......... 375
5-6. Using an external device
Listening to an iPod........... 381
Listening to a USB memory device................ 385
Using the AUX port ........... 389 5-7. Connecting Bluetooth
®
Preparations to use
wireless
communication ................ 390
Registering a Bluetooth
®
audio player for the
first time ........................... 394
Registering a Bluetooth
®
phone for the first time..... 395
Registering a Bluetooth
®
device .............................. 396
Connecting a Bluetooth
®
device .............................. 398
Displaying a Bluetooth
®
device details................... 400
Detailed Bluetooth
®
system settings................ 401
5-8. Bluetooth
® Audio
Listening to Bluetooth®
Audio ............................... 402
5-9. Bluetooth
® phone
Using a Bluetooth®
Phone .............................. 403
Making a call...................... 405
Receiving a call ................. 408
Speaking on the phone...... 409
Bluetooth
® phone
message function ............ 412
Using the steering wheel switches ................ 416
Bluetooth
® phone
settings ............................ 417
Contact/Call History Settings ........................... 418
What to do if... (Troubleshooting) ............ 427
5Audio system

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5-10. Bluetooth®
Bluetooth®......................... 431
5-11. Using the voice command system
Voice command system............................. 435
6-1. Using the air conditioning system
and defogger
Front manual air conditioning system ........ 442
Front automatic air conditioning system ........ 448
Rear manual air conditioning system ........ 455
Rear automatic air conditioning system ........ 458
Heated steering wheel/ seat heaters/
seat ventilators ................ 461
6-2. Using the interior lights Interior lights list ................ 464
• Interior lights ................. 464
• Personal lights .............. 465 6-3. Using the storage
features
List of storage features ...... 466
• Glove box ...................... 467
• Console box .................. 467
• Bottle holders ................ 468
• Cup holders ................... 469
• Auxiliary boxes .............. 471
• Open tray ...................... 472
Luggage compartment features ........................... 473
6-4. Using the other interior features
Other interior features........ 478
• Sun visors ..................... 478
• Vanity mirrors ................ 478
• Conversation mirror ....... 479
• Clock ............................. 479
• Outside temperature display ........................... 480
• Power outlets ................ 481
• USB charging ports ....... 483
• Rear sunshades ............ 485
• Armrest.......................... 486
• Coat hooks .................... 487
• Assist grips .................... 487
• Side table ...................... 488
Garage door opener .......... 489
Compass ........................... 496
6Interior features

TABLE OF CONTENTS6
HIGHLANDER_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting the vehicle interior ........... 506
7-2. Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and maintenance (I/M)
programs ......................... 515
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and replacing fuses ................ 554
Light bulbs ......................... 558 8-1. Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an
emergency....................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 577
If you think something is wrong ........................... 581
Fuel pump shut off system ............................. 582
If a warning light turns on or a warning buzzer
sounds ............................. 583
If a warning message is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats......................... 646
If the vehicle becomes stuck ................................ 649
7Maintenance and care8When trouble arises

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9-1. SpecificationsMaintenance data (fuel, oil level, etc.) .......... 652
Fuel information ................ 666
Tire information ................. 669
9-2. Customization Customizable features ...... 682
9-3. Initialization Items to initialize................ 694
Reporting safety defects for U.S. owners ........................ 696
Seat belt instructions for Canadian owners
(in French) ............................... 697
SRS airbag instructions for Canadian owners
(in French) ............................... 700
What to do if... (Troubleshooting) .................... 710
Alphabetical index...................... 716
9Vehicle specifications
10For owners
Index

8
HIGHLANDER_UPlease note that this manual applies to all models and all equi
pment, includ-
ing options. Therefore, you may find some explanations for equi pment not
installed on your vehicle.
All specifications provided in this manual are current at the t ime of printing.
However, because of the Toyota policy of continual product impr ovement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrat ions may differ
from your vehicle in terms of color and equipment.
Approximately five hours after the engine is turned off, you ma y hear sound
coming from under the vehicle for several minutes. This is the sound of a fuel
evaporation leakage check and, it does not indicate a malfunction.
A wide variety of non-genuine spare parts and accessories for T oyota vehi-
cles are currently available in the market. You should know tha t Toyota does
not warrant these products and is not responsible for their per formance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota pro ducts. Modi-
fication with non-genuine Toyota products could affect its perf ormance, safety
or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from the modification may not be
covered under warranty.
For your infor mation
Main Owner’s Manual
Noise from under vehicle afte r turning off the engine
Accessories, spare parts and m odification of your Toyota

9
HIGHLANDER_UThe installation of a mobile two-way radio system in your vehic
le could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Toyota Safety Sense P
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary meas ures or spe-
cial instructions regarding instal lation of a mobile two-way radio system.
Your Toyota is equipped with several sophisticated computers th at will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conver sations or
sounds, and only record images outside of the vehicle in certai n situations.
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Usage of data collected through Safety Connect (U.S. mainland o nly)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
●To learn more about the vehicle data collected, used and shared by Toy-
ota, please visit www.toyota.com/privacyvts/
.
Installation of a mobile two-way radio system
Vehicle data recordings

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HIGHLANDER_UThis vehicle is equipped with an event data recorder (EDR). The
main pur-
pose of an EDR is to record, in certain crash or near crash-lik e situations,
such as an air bag deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The EDR is designed to
record data related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger safety belts were buckled/fas-tened;
• How far (if at all) the driver was depressing the accelerator and/or brake pedal; and,
• How fast the vehicle was traveling.
These data can help provide a better understanding of the circu mstances in
which crashes and injuries occur.
NOTE: EDR data are recorded by your vehicle only if a non-trivi al crash situ-
ation occurs; no data are recorded by the EDR under normal driv ing condi-
tions and no personal data (e.g., name, gender, age, and crash location) are
recorded. However, other parties, such as law enforcement, could combine
the EDR data with the type of personally identifying data routi nely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is required, and access
to the vehicle or the EDR is needed. In addition to the vehicle manufacturer,
other parties, such as law enforcement, that have the special e quipment, can
read the information if they have access to the vehicle or the EDR.
●Disclosure of the EDR data
Toyota will not disclose the data recorded in an EDR to a third party except
when:
• An agreement from the vehicle’s owner (or the lessee for a lea sed vehi-
cle) is obtained
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes witho ut disclosing
information about the specific vehicle or vehicle owner
Event data recorder