TOYOTA HIGHLANDER 2019 Owners Manual (in English)

2214-1. Before driving
4
Driving
HIGHLANDER_U
WARNING
■Trailer towing precautions
To tow a trailer safely, use extreme care and drive the vehicle in accordance
with the trailer’s characteristics and operating conditions. Failure to do so
could cause an accident resulting in death or serious injury. V ehicle stability
and braking performance are affected by trailer stability, brak e setting and
performance, and the hitch. Your vehicle will handle differently when towing
a trailer.
■ To avoid accident or injury
● Do not exceed the TWR, unbraked TWR, GCWR, GVWR or GAWR.
● If the gross trailer weight is over 2000 lb. (900 kg), a sway control device
with sufficient capacity is required.
● If the gross trailer weight is over 5000 lb. (2200 kg), a weigh t distributing
hitch with sufficient capacity is required.
● Adjust the tongue weight within the appropriate range. Place he avier loads
as close to the trailer axle as possible.
● Do not exceed 65 mph (104 km/h), the posted towing speed limit or the
speed limit for your trailer as set forth in your trailer owner ’s manual,
whichever is lowest. Slow down sufficiently before making a tur n, in cross
winds, on wet or slippery surface, etc. to help avoid an accident. If you
experience a vehicle-trailer instability from reducing a certai n speed, slow
down and make sure you keep your vehicle speed under the speed of
which you experience the instability.
● Do not make jerky, abrupt or sharp turns.
● Do not apply the brakes suddenly as you may skid, resulting in jackknifing
and loss of vehicle control. This is especially true on wet or slippery sur-
faces.
● Do not exceed the trailer hitch assembly weight, gross vehicle weight,
gross axle weight and trailer tongue weight capacities.
● Do not use dynamic radar cruise control when towing.
● Slow down and downshift before descending steep or long downhill
grades. Do not make sudden downshifts while descending steep or long
downhill grades.

2224-1. Before driving
HIGHLANDER_U
WARNING
●Vehicle-trailer instability is more likely on steep long downhi lls. Before
descending steep or long downhill grades, slow down and downshi ft. Do
not make sudden downshifts when descending steep or long downhi ll
grades. Avoid holding the brake pedal down too long or applying the
brakes too frequently. This could cause the brakes to overheat and result
in reduced braking efficiency.
● Vehicles with a compact spare tire: Do not tow a trailer when t he compact
spare tire is installed on your vehicle.
■ Hitch
Trailer hitch assemblies have different weight capacities estab lished by the
hitch manufacturer. Even though the vehicle may be physically capable of
towing a higher weight, the operator must determine the maximum weight
rating of the particular hitch assembly and never exceed the ma ximum
weight rating specified for the trailer-hitch. Exceeding the ma ximum weight
rating set by the trailer-hitch manufacturer can cause an accid ent resulting
in death or serious personal injuries.
■ When towing a trailer
Toyota recommends trailers with brakes that conform to any appl icable fed-
eral and state/provincial regulations.
● If the gross trailer weight exceeds unbraked TWR, trailer brake s are
required. Toyota recommends trailers with brakes that conform t o all appli-
cable federal and state/provincial regulations.
● Never tap into your vehicle’s hydraulic system, as this will lo wer the vehi-
cle’s braking effectiveness.
● Never tow a trailer without using a safety chain securely attac hed to both
the trailer and the vehicle. If damage occurs to the coupling u nit or hitch
ball, there is danger of the trailer wandering into another lan e.
NOTICE
■When installing a trailer hitch
Use only the position recommended by your Toyota dealer. Do not install
the trailer hitch on the bumper; this may cause body damage.
■ Do not directly splice trailer lights
Do not directly splice trailer lights. Directly splicing traile r lights may damage
your vehicle’s electrical system and cause a malfunction.

2234-1. Before driving
4
Driving
HIGHLANDER_U
Dinghy towing
Your vehicle is not designed to be dinghy towed (with 4 wheels
on the ground) behind a motor home.
NOTICE
■To avoid serious damage to your vehicle
■ To prevent causing serious damag e to the transmission and the
Dynamic Torque Control AWD system (AWD models)
Do not tow your vehicle with 4 wheels on
the ground.
2WD models: Never tow this vehicle from
the rear with the front wheels on the
ground. This may cause serious damage
to the transmission.
AWD models: Never tow this vehicle with
any of the wheels on the ground. This
may cause serious damage to the
Dynamic Torque Control AWD system
and transmission.

224
HIGHLANDER_U
4-2. Driving procedures
Check that the parking brake is set.
Check that the shift lever is set in P.
Firmly depress the brake pedal.
Turn the engine switch to the “START” position and start the
engine.
“LOCK”
The steering wheel is locked and
the key can be removed. (The key
can be removed only when the
shift lever is in P.)
“ACC”
Some electrical components such
as the power outlet can be used.
“ON”
All electrical components can be used.
“START”
For starting the engine.
Engine (ignition) switch (vehicles without a
smart key system)
Starting the engine
Changing the engine switch positions
1
2
3
4
1
2
3
4

2254-2. Driving procedures
4
Driving
HIGHLANDER_U
■Turning the key from “ACC” to “LOCK”
Shift the shift lever to P. (P. 233)
■ If the engine does not start
The engine immobilizer system may not have been deactivated. ( P. 86)
Contact your Toyota dealer.
■ When the steering lock cannot be released
■ Key reminder function
A buzzer sounds if the driver’s door is opened while the engine switch is in
the “LOCK” or “ACC” position to remind you to remove the key. Push in the key and turn it to the
“LOCK” position.
1
2
When starting the engine, the engine
switch may seem stuck in the “LOCK”
position. To free it, turn the key while turn-
ing the steering wheel slightly left and
right.
WARNING
■
When starting the engine
Always start the engine while sitting in the driver’s seat. Do not depress the
accelerator pedal while starting the engine under any circumsta nces.
Doing so may cause an accident resulting in death or serious in jury.
■ Caution when driving
Do not turn the engine switch to the “LOCK” position while driving. If, in an
emergency, you must turn the engine off while the vehicle is mo ving, turn
the engine switch only to the “ACC” position to stop the engine. An accident
may result if the engine is stopped while driving. ( P. 575)

2264-2. Driving procedures
HIGHLANDER_U
NOTICE
■To prevent battery discharge
Do not leave the engine switch in the “ACC” or “ON” position fo r long peri-
ods of time without the engine running.
■ When starting the engine
● Do not crank the engine for more than 30 seconds at a time. This may
overheat the starter and wiring system.
● Do not race a cold engine.
● If the engine becomes difficult to start or stalls frequently, have your vehi-
cle checked by your Toyota dealer immediately.

2274-2. Driving procedures
4
Driving
HIGHLANDER_U
Check that the parking brake is set.
Check that the shift lever is set in P.
Firmly depress the brake pedal.
and a message will be displayed on the multi-information displ ay.
If it is not displayed, the engine cannot be started.
Press the engine switch shortly
and firmly.
When operating the engine switch,
one short, firm press is enough. It
is not necessary to press and hold
the switch.
The engine will crank until it starts
or for up to 30 seconds, whichever
is less.
Continue depressing the brake
pedal until the engine is completely
started.
The engine can be started from
any engine switch mode.
Engine (ignition) switch (vehicles with a
smart key system)
Performing the following opera tions when carrying the elec-
tronic key on your person starts the engine or changes engine
switch modes.
Starting the engine
1
2
3
4

2284-2. Driving procedures
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Stop the vehicle.
Set the parking brake (P. 240), and shift the shift lever to P.
Press the engine switch.
Release the brake pedal and check that “ACCESSORY” or “IGNI-
TION ON” on the multi-info rmation display is off.
Modes can be changed by pressing the engine switch with brake
pedal released. (The mode changes each time the switch is pressed.)
Off
*
The emergency flashers can be
used.
The multi-information display will
not be displayed.
ACCESSORY mode
Some electrical components such
as the power outlet can be used.
“ACCESSORY” will be displayed
on the multi-information display.
IGNITION ON mode
All electrical components can be
used.
“IGNITION ON” will be displayed on the multi-information displa y.
*: If the shift lever is in a position other than P when turning off the engine,
the engine switch will be turned to ACCESSORY mode, not to off.
Stopping the engine
Changing engine switch modes
1
2
3
4
1
2
3

2294-2. Driving procedures
4
Driving
HIGHLANDER_U
If the engine is stopped with the shift lever in a position other than P,
the engine switch will not be turned off but instead be turned to
ACCESSORY mode. Perform the following procedure to turn the
switch off:
Check that the park ing brake is set.
Shift the shift lever to P.
Check that “Turn Power OFF” is displayed on the multi-informati on
display and then press the engine switch once.
Check that “Turn Power OFF” on the multi-information display is off.
■Message displays
Message illustrations used in this section are intended as exam ples, and may
differ from the image that is actually displayed on the multi-information dis-
play.
■ Auto power off function
If the vehicle is left in ACCESSORY mode for more than 20 minut es or IGNI-
TION ON mode (with the engine not running) for more than an hou r with the
shift lever in P, the engine switch will automatically turn off. However, this
function cannot entirely prevent battery discharge. Do not leav e the vehicle
with the engine switch in ACCESSORY or IGNITION ON mode for lon g peri-
ods of time when the engine is not running.
■ Electronic key battery depletion
P. 118
■ Conditions affecting operation
P. 150
■ Note for the entry function
P. 151
■ If the engine does not start
●The engine immobilizer system may not have been deactivated. ( P. 86)
Contact your Toyota dealer.
● Check that the shift lever is securely set in P. The engine may not start if the
shift lever is displaced out of P.
When stopping the engine with the shift lever in a position other
than P
1
2
3
4

2304-2. Driving procedures
HIGHLANDER_U■
Steering lock
After turning the engine switch off and opening and closing the doors, the
steering wheel will be locked due to the steering lock function. Operating the
engine switch again automatically cancels the steering lock.
■ When the steering lock cannot be released
■ Steering lock motor overheating prevention
To prevent the steering lock motor from overheating, operation of the motor
may be suspended if the engine is turned on and off repeatedly in a short
period of time. In this case, refrain from operating the engine switch. After
about 10 seconds, the steering lock motor will resume functioni ng.
■ When “Check SMART Key System” is displayed on the multi-informa tion
display
The system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer immediately.
■ If the electronic key battery is depleted
P. 551
■ Operation of the engine switch
●If the switch is not pressed shortly and firmly, the engine swi tch mode may
not change or the engine may not start.
● If attempting to restart the engine immediately after turning t he engine
switch off, the engine may not start in some cases. After turni ng the engine
switch off, please wait a few seconds before restarting the eng ine.
■ If the smart key system has been d eactivated in a customized setting
P. 637 “Steering Lock active” will be displayed on
the multi-information display.
Check that the shift lever is set in P. Press
the engine switch while turning the steer-
ing wheel left and right.