flat tire TOYOTA HIGHLANDER 2019 Owners Manual (in English)

TABLE OF CONTENTS6
HIGHLANDER_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 502
Cleaning and protecting the vehicle interior ........... 506
7-2. Maintenance Maintenance requirements ................... 509
General maintenance ........ 512
Emission inspection and maintenance (I/M)
programs ......................... 515
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 516
Hood.................................. 518
Positioning a floor jack ...... 520
Engine compartment ......... 521
Tires .................................. 533
Tire inflation pressure........ 544
Wheels .............................. 547
Air conditioning filter .......... 549
Wireless remote control/ electronic key battery ...... 551
Checking and replacing fuses ................ 554
Light bulbs ......................... 558 8-1. Essential information
Emergency flashers ........... 574
If your vehicle has to be stopped in an
emergency....................... 575
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 577
If you think something is wrong ........................... 581
Fuel pump shut off system ............................. 582
If a warning light turns on or a warning buzzer
sounds ............................. 583
If a warning message is displayed...................... 593
If you have a flat tire .......... 610
If the engine will not start ................................. 635
If the electronic key does not operate
properly ........................... 637
If the vehicle battery is discharged ................... 640
If your vehicle overheats......................... 646
If the vehicle becomes stuck ................................ 649
7Maintenance and care8When trouble arises

15Pictorial index
HIGHLANDER_UFuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 655
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 533
Tire size/inflation pressure . . . . . . . . . . . . . . . . . .
. . . . . . . . . . P. 662
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 346
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 533
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 610
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 518
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 518
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 656
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 646
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 595
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 241
Daytime running lights
* /parking lights* . . . . . . . . . . . . . . P. 241
Front fog lights
* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 249
Front turn signal lig hts/parking lights
*. . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 338
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 344
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 558, Watts: P. 665)
*: If equipped
9
10
11
12
13
14
15
16
17

841-2. Emergency assistance
HIGHLANDER_U■
Emergency Assistance Button (“SOS”)
In the event of an emergency on t
he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.

2004-1. Before driving
HIGHLANDER_U
NOTICE
■When parking the vehicle
Always set the parking brake and shift the shift lever to P. Failure to do so
may cause the vehicle to move or the vehicle may accelerate sud denly if
the accelerator pedal is accidentally depressed.
■ Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and ho ld it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps on the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( P. 610)
■ When encountering flooded roads
Do not drive on a road that has flooded after heavy rain etc. D oing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle i s flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the e ngine, tran-
saxle, transfer (AWD models), differential (AWD models), etc.
● Lubricant condition for the propeller shaft (AWD models), beari ngs and
suspension joints (where possible), and the function of all joints, bearings,
etc.

2164-1. Before driving
HIGHLANDER_U
Use the wire harness stored in the
rear end under body.
Your vehicle will handle differently when towing a trailer. Help to avoid
an accident, death or serious injury, keep the following in min d when
towing:
● Speed limits for towing a trailer vary by state or province. Do not
exceed the posted to wing speed limit.
● Toyota recommends that the vehicl e-trailer speed limit is 65 mph
(104 km/h) on a flat, straight, dry road. Do not exceed this li mit, the
posted towing speed limit or the speed limit for your trailer as set
forth in your trailer owner’s manu al, whichever is lowest. Instability
of the towing vehicle-trailer combination (trailer sway) increa ses as
speed increases. Exceeding speed limits may cause loss of contr ol.
● Before starting out, check the trailer lights, tires and the vehicle-
trailer connections. Recheck af ter driving a short distance.
● Practice turning, stopping and reversing with the trailer attac hed in
an area away from traffic until you become accustomed to the fe el
of the vehicle-trailer combination.
● Reversing with a trailer attached is difficult and requires pra ctice.
Grip the bottom of the steering wheel and move your hand to the
left to move the trailer to the left. Move your hand to the rig ht to
move the trailer to right. (This is generally opposite to reversing
without a trailer attached.) Avoid sharp or prolonged turning. Have
someone guide you when reversing to reduce the risk of an acci-
dent.
Connecting trailer lights
Trailer towing tips

2194-1. Before driving
4
Driving
HIGHLANDER_U
■Matching trailer ball height to trailer coupler height
■ Before towing
Check that the following conditions are met:
●Ensure that your vehicle’s tires are properly inflated. ( P. 662)
● Trailer tires are inflated according to the trailer manufacture r’s recommen-
dation.
● All trailer lights work as required by law.
● All lights work each time you connect them.
● The trailer ball is set at the proper height for the coupler on the trailer.
● The trailer is level when it is hitched.
Do not drive if the trailer is not level, and check for imprope r tongue weight,
overloading, worn suspension, or other possible causes.
● The trailer cargo is securely loaded.
● The rear view mirrors conform to all applicable federal, state/provincial or
local regulations. If they do not, install rear view mirrors ap propriate for tow-
ing purposes.
No matter which class of tow hitch
applies, for a more safe trailer hookup,
the trailer ball setup must be the proper
height for the coupler on the trailer.
Coupler
Trailer ball
1
2

2484-3. Operating the lights and wipers
HIGHLANDER_U• When driving in inclement weather (heavy rain, snow, fog, sand
storms,
etc.)
• When the windshield is obscured by fog, mist, ice, dirt, etc.
• When the windshield is cracked or damaged
• When the camera sensor is deformed or dirty
• When the temperature of the camera sensor is extremely high
• When the surrounding brightness level is equal to that of head lights, tail
lights or fog lights
• When headlights or tail lights of vehicles ahead are turned off, dirty, changing color, or not aimed properly
• When the vehicle is hit by water, snow, dust, etc. from a prec eding vehi-
cle
• When driving through an area of intermittently changing brightness and
darkness
• When frequently and repeatedly driving ascending/descending roads, or roads with rough, bumpy or uneven surfaces (such as stone-paved
roads, gravel roads, etc.)
• When frequently and repeatedly taking curves or driving on a w inding
road
• When there is a highly reflective object ahead of the vehicle, such as a sign or mirror
• When the back of a preceding vehicle is highly reflective, suc h as a con-
tainer on a truck
• When the vehicle's headlights are damaged or dirty, or are not aimed
properly
• When the vehicle is listing or titling due to a flat tire, a trailer being towed, etc.
• When the headlights are changed between the high beams and low beams repeatedly in an abnormal manner
• When the driver believes that the high beams may be flashing or dazzling
pedestrians or other drivers
■ Temporarily lowering sensor sensitivity
The sensitivity of the sensor can be temporarily lowered.
Turn the engine switch off while the following conditions are m et.
• The headlight switch is in or .
• The headlight switch lever is in the high beam position.
• Automatic High Beam switch is on.
Turn the engine switch to the “ON” position (vehicles without a smart key
system) or IGNITION ON mode (vehicles with a smart key system).
Within 30 seconds after , repeat pulling the headlight switch l ever to the
original position then pushing it to the high beam position qui ckly 10 times,
then leave the lever in the high beam position.
If the sensitivity is changed, the Automatic High Beam indicato r will turn on
and off 3 times.
Automatic High Beam (headlights) may turn on even when the vehicle is
stopped.
1
2
32
4

2704-5. Using the driving support systems
HIGHLANDER_U
WARNING
■When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or ser ious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the engine running an d the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chass is dyna-
mometer or speedometer tester, or when using an on vehicle whee l bal-
ancer
● When a strong impact is applied to the front bumper or front gr ille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When tires of a size other than specified are installed
● When tire chains are installed
● When a compact spare tire or an emergency tire puncture repair kit is used
● If equipment (snow plow, etc.) that may obstruct the radar sens or or cam-
era sensor is temporarily installed to the vehicle

2784-5. Using the driving support systems
HIGHLANDER_U• When driving in inclement weather such as heavy rain, fog, sno
w or a
sandstorm
• When the vehicle is hit by water, snow, dust, etc. from a vehicle ahead
• When driving through steam or smoke
• When driving in a place where the surrounding brightness changes sud- denly, such as at the entrance or exit of a tunnel
• When a very bright light, such as the sun or the headlights of oncoming
traffic, shines directly into the camera sensor
• When the surrounding area is dim, such as at dawn or dusk, or while at
night or in a tunnel
• After the engine has started the vehicle has not been driven for a certain amount of time
• While making a left/right turn and for a few seconds after mak ing a left/
right turn
• While driving on a curve and for a few seconds after driving o n a curve
• If your vehicle is skidding
• If the wheels are misaligned
• If a wiper blade is blocking the camera sensor
• The vehicle is wobbling.
• The vehicle is being driven at extremely high speeds.
• When driving on a hill
• If the radar sensor or camera sensor is misaligned
● In some situations such as the following, sufficient braking fo rce may not be
obtained, preventing the system from performing properly:
• If the braking functions cannot operate to their full extent, such as when
the brake parts are extremely cold, extremely hot, or wet
• If the vehicle is not properly maintained (brakes or tires are excessively
worn, improper tire inflation pressure, etc.)
• When the vehicle is being driven on a gravel road or other sli ppery sur-
face
• If the front of the vehicle is raised or
lowered

3214-5. Using the driving support systems
4
Driving
HIGHLANDER_U
The fixed guide lines are very far out of alignment
• The vehicle is tilted (there is a
heavy load on the vehicle, tire
pressure is low due to a tire punc-
ture, etc.)
• The vehicle is used on an incline.If this happens due to these causes,
it does not indicate a malfunction.
Back up while visually checking the
vehicle's surroundings.
The camera position is out of align-
ment.Have the vehicle inspected by your
Toyota dealer.
WARNING
■ When using the rear view monitor system
The rear view monitor system is a supplemental device intended to assist
the driver when backing up. When backing up, be sure to check v isually
behind and all around the vehicle before proceeding.
Observe the following precautions to avoid an accident that cou ld result in
death or serious injuries.
● Never depend on the rear view monitor system entirely when back ing up.
The image and the position of the guide lines displayed on the screen may
differ from the actual state.
Use caution, just as you would when backing up any vehicle.
● Be sure to back up slowly, depressing the brake pedal to contro l vehicle
speed.
● The instructions given are only guidelines.
When and how much to turn the steering wheel will vary accordin g to traf-
fic conditions, road surface conditions, vehicle condition, etc . when park-
ing. It is necessary to be fully aware of this before using the rear view
monitor system.
● When parking, be sure to check that the parking space will acco mmodate
your vehicle before maneuvering into it.
● Do not use the rear view monitor system in the following cases:
• On icy or slick road surfaces, or in snow
• When using tire chains or the compact spare tire
• When the back door is not closed completely
• On roads that are not flat or straight, such as curves or slop es.
Likely causeSolution