check engine TOYOTA HIGHLANDER 2020 (in English) Service Manual

387
HIGHLANDER_U
6
6
Maintenance and care
Maintenance and care
.6-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 388
Cleaning and protecting the vehicle interior ........... 391
6-2. Maintenance Maintenance requirements.................................. 394
General maintenance.. 396
Emission inspection and maintenance (I/M) pro-
grams ........................ 398
6-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 400
Hood ........................... 402
Positioning a floor jack .................................. 403
Engine compartment ... 404
Tires ............................ 411
Tire inflation pressure.. 423
Wheels ......... ...............425
Air conditioning filter .... 426
Electronic key battery.. 428
Checking and replacing fuses.......................... 429
Headlight aim .............. 431
Light bulbs................... 432

3946-2. Maintenance
HIGHLANDER_U
6-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performance of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are
well-trained specialists and are
kept up to date with the latest ser-
vice information. They are well
informed about the operation of all
systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the battery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●Battery posts, terminals and
related accessories contain lead
and lead compounds which are
known to cause brain damage.
Wash your hands after han-
dling. ( P.408)
General maintenance
Scheduled maintenance

3966-2. Maintenance
HIGHLANDER_U
General maintenance
Listed below are the general
maintenance items that
should be performed at the
intervals specified in the
“Owner’s Warranty Informa-
tion Booklet” or “Owner’s
Manual Supplement/Sched-
uled Maintenance Guide”. It
is recommended that any
problem you notice should
be brought to the attention
of your Toyota dealer or
qualified service shop for
advice.
WARNING
■If the engine is running
Turn the engine off and ensure
that there is adequate ventilation
before performing maintenance
checks.
Engine compartment
ItemsCheck points
BatteryCheck the connec-
tions. ( P.408)
Brake fluid
Is the brake fluid at
the correct level?
( P.408)
Engine coolant
Is the engine cool-
ant at the correct
level? ( P.407)
Engine oil
Is the engine oil at
the correct level?
( P.404)
Exhaust sys-
temThere should not
be any fumes or
strange sounds.
Radiator/con-
denser
The radiator and
condenser should
be free from for-
eign objects.
( P.408)
Washer fluid
Is there sufficient
washer fluid?
( P.410)
Vehicle interior
ItemsCheck points
Accelerator
pedal
• The accelerator
pedal should
move smoothly
(without uneven
pedal effort or
catching).
Automatic
transmission
“Park” mecha-
nism
• When parked on a slope and the
shift lever is in P,
is the vehicle
securely
stopped?
ItemsCheck points

3986-2. Maintenance
HIGHLANDER_U
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the battery is discon-
nected or discharged
Readiness codes that are set
during ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may
not be completely set.
When the fuel tank cap is
loose
Vehicle exterior
ItemsCheck points
Doors
• Do the doors
operate
smoothly?
Engine hood
• Does the engine hood lock system
work properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers/rear
window wiper
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield/rear
window without
streaking or skip-
ping.
Emission inspection
and maintenance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunction indica-
tor lamp comes on
Your vehicle may not pass
the I/M test in the follow-
ing situations:

4046-3. Do-it-yourself maintenance
HIGHLANDER_U
Engine coolant reservoir (P.407)
Fuse boxes ( P.429)
Engine oil filler cap ( P.405)
Engine oil level dipstick ( P.404)
Battery ( P.408)
Brake fluid reservoir ( P.408)
Washer fluid tank ( P.410)
Electric cooling fan
Condenser ( P.408)
Radiator ( P.408)
With the engine at operating
temperature and turned off,
check the oil level on the dip- stick.
■Checking the engine oil
1 Park the vehicle on level
ground. After warming up the
engine and turning it off, wait
Engine compar tment
Components
Checking and adding the
engine oil

4056-3. Do-it-yourself maintenance
HIGHLANDER_U
6
Maintenance and care
more than 5 minutes for the
oil to drain back into the bot-
tom of the engine.
2 Holding a rag under the end,
pull the dipstick out.
3 Wipe the dipstick clean.
4 Reinsert the dipstick fully.
5 Holding a rag under the end,
pull the dipstick out and
check the oil level.
Low
Normal
Excessive
The shape of the dipstick may differ
depending on the type of vehicle or
engine.
6Wipe the dipstick and reinsert
it fully.
■Checking the oil type and
preparing the item needed
Make sure to check the oil type
and prepare the items needed
before adding oil.
 Engine oil selection
P.495
 Oil quantity (Low  Full)
1.9 qt. (1.8 L, 1.6 Imp. qt.)
 Item
Clean funnel
■Adding engine oil
If the oil level is below or near
the low level mark, add engine
oil of the same type as that
already in the engine.
1 Remove the oil filler cap by
turning it counterclockwise.
2 Add engine oil slowly, check-
ing the dipstick.
3 Install the oil filler cap by
turning it clockwise.
■Engine oil consumption
A certain amount of engine oil will
be consumed while driving. In the
following situations, oil consump-
tion may increase, and engine oil
may need to be re filled in between
oil maintenance intervals.

4066-3. Do-it-yourself maintenance
HIGHLANDER_U
●When the engine is new, for
example directly after purchasing
the vehicle or after replacing the
engine
●If low quality oil or oil of an inap-
propriate viscosity is used
●When driving at high engine
speeds or with a heavy load,
when towing, or when driving
while accelerating or decelerating
frequently
●When leaving the engine idling for
a long time, or when driving fre-
quently through heavy traffic
■If the oil is spilled on the engine
cover
To prevent the engine cover from
being damaged, remove any engine
oil from the engine cover as soon as
possible using a neutral detergent.
Do not use an organic solvent such
as brake cleaner.
■After changing the engine oil
The engine oil maintenance data
should be reset. Perform the follow-
ing procedures:
4.2-inch display
1 Press or of the meter
control switch to select .
2 Press or of the meter
control switch, select and
then press and hold .
3 Press or of the meter
control switch, se lect “Oil Mainte-
nance” and then press .
4 Select “Yes” and press .
5 A message will be displayed on
the multi-information display
when the reset procedure has
been completed.
7-inch display
1 Press or of the meter
control switch to select . 2
Press or of the meter
control switch, select and
then press and hold .
3 Press or of the meter
control switch, select “Oil Mainte-
nance” and then press .
4 Select “Yes” and press .
5 A message will be displayed on
the multi-information display
when the reset procedure has
been completed.
WARNING
■Used engine oil
●Used engine oil contains poten-
tially harmful contaminants
which may cause skin disorders
such as inflammation and skin
cancer, so care should be taken
to avoid prolonged and
repeated contact. To remove
used engine oil from your skin,
wash thoroughly with soap and
water.
●Dispose of used oil and filters
only in a safe and acceptable
manner. Do not dispose of used
oil and filters in household trash,
in sewers or onto the ground.
Call your Toyota dealer, service
station or auto parts store for
information concerning recy-
cling or disposal.
●Do not leave used engine oil
within the reach of children.
NOTICE
■To prevent serious engine
damage
Check the oil le vel on a regular
basis.

4076-3. Do-it-yourself maintenance
HIGHLANDER_U
6
Maintenance and care
The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir
when the engine is cold. Reservoir cap
“FULL” line
“LOW” line
If the level is on or below the “LOW”
line, add coolant up to the “FULL”
line. ( P.487)
■Coolant selection
Only use “Toyota Super Long Life
Coolant” or a similar high quality
ethylene glycol based non-silicate,
non-amine, non-nitrite, and
non-borate coolant with long-life
hybrid organic acid technology. U.S.A.:
“Toyota Super Long Life Coolant” is
a mixture of 50% coolant and 50%
deionized water. (Minimum tem-
perature: -31°F [-35°C])
Canada:
“Toyota Super Long Life Coolant” is
a mixture of 55% coolant and 45%
deionized water. (Minimum tem-
perature: -44°F [-42°C])
For more details about coolant, con-
tact your Toyota dealer.
■If the coolant level drops within
a short time of replenishing
Visually check the radiator, hoses,
engine coolant reservoir cap, drain
cock and water pump.
If you cannot find a leak, have your
Toyota dealer test the cap and
check for leaks in the cooling sys-
tem.
NOTICE
■When replacing the engine oil
●Be careful not to spill engine oil
on the vehicle components.
●Avoid overfilling, or the engine
could be damaged.
●Check the oil level on the dip-
stick every time you refill the
vehicle.
●Be sure the engine oil filler cap
is properly tightened.
Checking the coolant
WARNING
■When the engine is hot
Do not remove the engine coolant
reservoir cap and radiator cap.
The cooling system may be under
pressure and may spray hot cool-
ant if the cap is removed, causing
serious injuries, such as burns.
NOTICE
■When adding coolant
Coolant is neither plain water nor
straight antifreeze. The correct
mixture of water and antifreeze
must be used to provide proper
lubrication, corrosion protection
and cooling. Be sure to read the
antifreeze or coolant label.
■If you spill coolant
Be sure to wash it off with water to
prevent it from damaging parts or
paint.

4086-3. Do-it-yourself maintenance
HIGHLANDER_U
Check the radiator and con-
denser and clear away any for-
eign objects. If either of the
above parts is extremely dirty or
you are not sure of their condi-
tion, have your vehicle
inspected by your Toyota dealer.
■Checking fluid level
The brake fluid level should be
between the “MAX” and “MIN”
lines on the tank.
■Adding fluid
Make sure to check the fluid
type and prepare the necessary
item.
 Fluid type
SAE J1703 or FMVSS No.116 DOT
3 brake fluid
Item
Clean funnel
■Brake fluid can absorb moisture
from the air
Excess moisture in the brake fluid
can cause a dangerous loss of brak-
ing efficiency. Use only newly
opened brake fluid.
Check the battery as follows.
■Battery exterior
Make sure that the battery termi-
nals are not corroded and that
there are no loose connections,
cracks, or loose clamps.
Checking the radiator and
condenser
WARNING
■When the engine is hot
Do not touch the radiator or con-
denser as they may be hot and
cause serious injuries, such as
burns.
Checking and adding the
brake fluid
WARNING
■When filling the reservoir
Take care as brake fluid can harm
your hands and eyes and damage
painted surfaces.
If fluid gets on your hands or in
your eyes, flush the affected area
with clean water immediately.
If you still experience discomfort,
see a doctor.
NOTICE
■If the fluid level is low or high
It is normal for the brake fluid level
to go down slightly as the brake
pads wear out or when the fluid
level in the accu mulator is high.
If the reservoir needs frequent
refilling, there may be a serious
problem.
Battery

4266-3. Do-it-yourself maintenance
HIGHLANDER_U
Use only Toyota wheel nuts
and wrenches designed for
use with your aluminum
wheels.
 When rotating, repairing or
changing your tires, check
that the wheel nuts are still
tight after driving 1000 miles
(1600 km).
 Be careful not to damage the
aluminum wheels when using
tire chains.
 Use only Toyota genuine bal-
ance weights or equivalent
and a plastic or rubber ham-
mer when balancing your
wheels. 1
Turn the engine switch off.
2 Open the glove box. Slide off
the damper.
3 Push in the glove box on the
vehicle’s outer side to discon-
nect the claws. Then pull out
the glove box and disconnect
the lower claws.
4 Unlock the filter cover ( ),
pull the filter cover out of the
NOTICE
●Ensure that only genuine Toyota
wheels are used on your vehi-
cle.
Tire pressure warning valves
and transmitters may not work
properly with non-genuine
wheels.
Aluminum wheel precau-
tions
Air conditioning filter
The air conditioning filter
must be changed regularly
to maintain air conditioning
efficiency.
Removing the air condi-
tioning filter