battery TOYOTA HIGHLANDER 2020 (in English) Repair Manual

4637-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
*: Refer to the separate “Scheduled Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is displayed
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.) Perform the
necessary maintenance. Please
reset the message after the mainte-
nance is performed. ( P.395)
*: Refer to the separate “Scheduled
Maintenance” or “Owner’s Man-
ual Supplement” for the mainte-
nance interval applicable to your
vehicle.
■If “Oil Maintenance Required
Soon” is displayed
Indicates that the engine oil should
be scheduled to be changed.
Check the engine oil and change it if
necessary. After changing the
engine oil, make sure to reset the
message. ( P.394)
■If “Oil Maintenance Required” is
displayed
Indicates that the engine oil should
be changed.
Check and change the engine oil,
and oil filter by your Toyota dealer.
After changing the engine oil, make
sure to reset the message.
(  P.394)
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc- tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
• “Braking Power Low Stop in a
Safe Place See Owner's Manual”
• “Oil Pressure Low Stop in a Safe Place See Owner's Manual”
• “Charging System Malfunction Stop in a Safe Place See Owner's
Manual”
●If “Smart Key System Malfunction
See Owner's Manual” is shown on
the multi-information display, it
may indicate a malfunction. Have
the vehicle inspected by your Toy-
ota dealer immediately.
●If any of the following messages
are shown on the multi-informa-
tion display, follow the instruc-
tions.
• “Engine Coolant Temp High Stop in a Safe Place See Owner's Man-
ual” ( P.487)
• “High Transmission Fluid Temp See Owner's Manual” ( P.204)
NOTICE
■If “High Power Consumption
Partial Limit on AC/Heater
Operation” is displayed fre-
quently
There is a possible malfunction
relating to the charging system or
the battery may be deteriorating.
Have the vehicle inspected by
your Toyota dealer.

4787-2. Steps to take in an emergency
HIGHLANDER_U
One of the following may be the
cause of the problem:
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
 The engine may be flooded.
Try to restart the engine again
following correct starting pro-
cedures. ( P.200)
 There may be a malfunction
in the engine immobilizer sys-
tem. ( P. 6 9 )
One of the following may be the
cause of the problem:
 The battery may be dis-
charged. ( P.483) 
The battery terminal connec-
tions may be loose or cor-
roded. ( P.408)
The engine starting system may
be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, an interim
measure is available to start the
engine. ( P.478)
One of the following may be the
cause of the problem:
 One or both of the battery ter-
minals may be disconnected.
( P.408)
 The battery may be dis-
charged. ( P.483)
 There may be a malfunction
in the steering lock system.
Contact your Toyota dealer if the
problem cannot be repaired, or if
repair procedures are unknown.
When the engine does not start,
the following steps can be used
If the engine will not
start
If the engine will not start
even though correct starting
procedures are being fol-
lowed ( P.200), consider
each of the following points:
The engine will not start
even though the starter
motor operates normally.
The starter motor turns
over slowly, the interior
lights and headlights are
dim, or the horn does not
sound or sounds at a low
volume.
The starter motor does
not turn over
The starter motor does
not turn over, the interior
lights and headlights do
not turn on, or the horn
does not sound.
Starting the engine in an
emergency

4817-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on. (Custom-
izable features: P.515)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.132)
■Unlocking the door
Use the mechanical key
( P.114) in order to perform the
following operations: 1
Locks all the doors
2 Unlocks all the doors
Turning the key unlocks the driver’s
door. Turning the key again unlocks
the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
* (turn and hold)
2 Opens the windows and the
moon roof
* (turn and hold)
These settings must be customized
at your Toyota dealer.
*: If equipped
If the electronic key
does not operate prop-
erly
If communication between
the electronic key and vehi-
cle is interrupted ( P.132)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.
Locking and unlocking
the doors
WARNING
■When using the mechanical
key and operating the power
windows or moon roof (if
equipped)
Operate the power window or
moon roof after ch ecking to make
sure that there is no possibility of
any passenger having any of their
body parts caught in the window
or moon roof. Also, do not allow
children to operate the mechani-
cal key. It is possible for children
and other passengers to get
caught in the power window or
moon roof.

4827-2. Steps to take in an emergency
HIGHLANDER_U
1Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the Toyota emblem
side of the electronic key to
the engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the engine switch will turn to
ACC.
3Firmly depress the brake
pedal and check that is
shown on the multi-informa-
tion display.
4 Press the engine switch
shortly and firmly.
In the event that the engine still
cannot be started, contact your
Toyota dealer.
■Stopping the engine
Shift the shift lever to P, set the park-
ing brake, and press the engine
switch as you normally do when
stopping the engine.
■Replacing the key battery
As the above procedure is a tempo- rary measure, it is recommended
that the electronic key battery be
replaced immediately when the bat-
tery is depleted. (
P.428)
■Changing engine switch modes
Release the brake pedal and press
the engine switch in step 3 above.
The engine does not start and
modes will be changed each time
the switch is pressed. ( P.203)
Starting the engine

4837-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1 Confirm that the electronic
key is being carried.
Vehicles with an alarm: When con-
necting the jumper (or booster)
cables, depending on the situation,
the alarm may activate and doors
locked. ( P. 7 2 )
2 Open the hood. ( P.402)
3 Connect a positive jumper cable cl amp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connec t a negative cable clamp to
If the vehicle batter y
is discharged
The following procedures
may be used to start the
engine if the vehicle’s bat-
tery is discharged.
You can also call your Toy-
ota dealer or a qualified
repair shop.
Restarting the engine

4847-2. Steps to take in an emergency
HIGHLANDER_U
on the second vehicle and connect the clamp at the other end of
the negative cable to .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the battery
and any moving parts as shown in the illustration
4 Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the battery of your
vehicle.
5 Open and close any of the
doors of your vehicle with the
engine switch OFF.
6 Maintain the engine speed of
the second vehicle and start
the engine of your vehicle by
turning the engine switch to
ON.
7 Once the vehicle’s engine
has started, remove the
jumper cables in the exact reverse order from which
they were connected.
Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.
■Starting the engine when the
battery is discharged
The engine cannot be started by
push-starting.
■To prevent battery discharge
●Turn off the headlights and the
audio system while the engine is
stopped. (Vehicles with Stop &
Start system: Except when the
engine is stopped by the Stop &
Start system.)
●Turn off any unnecessary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy

4857-2. Steps to take in an emergency
HIGHLANDER_U
7
When trouble arises
traffic.
■When the battery is removed or
discharged
●Information stored in the ECU is
cleared. When the battery is
depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.527)
■When removing the battery ter-
minals
When the battery terminals are
removed, the information stored in
the ECU is cleared. Before remov-
ing the battery terminals, contact
your Toyota dealer.
■Charging the battery
The electricity stored in the battery
will discharge gradually even when
the vehicle is not in use, due to nat-
ural discharge and the draining
effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the battery may discharge,
and the engine may be unable to
start. (The battery recharges auto-
matically during driving.)
■After jump starting the vehicle
(Vehicles with Stop & Start sys-
tem)
Be sure to disable the Stop & Start
system so that the battery can be
charged. ( P.265)
■When recharging or replacing
the battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the
mechanical key to lock or unlock
the doors.
●The engine may not start on the
first attempt after the battery has
recharged but w ill start normally
after the second a ttempt. This is
not a malfunction.
●The engine switch mode is memo- rized by the vehicle. When the
battery is reconnected, the system
will return to the
mode it was in
before the battery was dis-
charged. Before disconnecting the
battery, turn the engine switch off.
If you are unsure what mode the
engine switch was in before the
battery discharged, be especially
careful when reconnecting the
battery.
●Vehicles with power back door:
The power back door must be ini-
tialized. ( P.126)
●Vehicles with Stop & Start system:
For a while after the battery termi-
nals have been disconnected and
reconnected, for a while after the
battery has been replaced, the
Stop & Start system may not auto-
matically stop the engine for
approximately 5 to 60 minutes.
■When replacing the battery
●Use a Central Degassing type bat-
tery (European Regulations).
●Vehicles with Stop & Start system:
Use a genuine battery specifically
designed for use with the Stop &
Start system or a battery with
equivalent specifications to a gen-
uine battery. If an unsupported
battery is used, Stop & Start sys-
tem functions may be restricted to
protect the battery.
Also, battery performance may
decrease and the engine may not
be able to restart. Contact your
Toyota dealer for details.
●Vehicles without Stop & Start sys-
tem: Use a battery that the case
size is same as the previous one
(LN3), 20 hour rate capacity
(20HR) is equivalent (70Ah) or
greater, and performance rating
(CCA) is equivalent (603A) or
greater.
Vehicles with Stop & Start system:
Use a battery that the case size is
same as the previous one (LN3), 20
hour rate capacity (20HR) is equiva-

4867-2. Steps to take in an emergency
HIGHLANDER_Ulent (65Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(603A) or greater.
• If the sizes differ, the battery can-
not be properly secured.
• If the 20 hour rate capacity is low,
even if the time period where the
vehicle is not used is a short time,
the battery may discharge and the
engine may not be able to start.
For details, consult your Toyota
dealer.
WARNING
■When removing the battery
terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, le ading to a fire
in addition to electrical shocks
and death or serious injury.
■Avoiding battery fires or
explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
●Do not smoke, use matches,
cigarette lighters or allow open
flame near the battery.
■Battery precautions
The battery contains poisonous
and corrosive acidic electrolyte,
while related parts contain lead
and lead compounds. Observe
the following precautions when
handling the battery:
●When working with the battery,
always wear safety glasses and
take care not to allow any bat-
tery fluids (acid) to come into
contact with skin, clothing or the
vehicle body.
●Do not lean over the battery.
●In the event that battery fluid
comes into contact with the skin
or eyes, immediately wash the
affected area with water and
seek medical attention. Place a
wet sponge or cloth over the
affected area until medical
attention can be received.
●Always wash your hands after
handling the battery support,
terminals, and other bat-
tery-related parts.
●Do not allow children near the
battery.
■When replacing the battery
●When the vent plug and indica-
tor are close to the hold down
clamp, the battery fluid (sulfuric
acid) may leak.
●For information regarding bat-
tery replacement, contact your
Toyota dealer.
NOTICE
■When handling jumper cables
When connecting the jumper
cables, ensure that they do not
become entangled in the cooling
fan or engine drive belt.

4978-1. Specifications
HIGHLANDER_U
8
Vehicle specifications
*: The fluid capacity is a reference quantity.
If replacement is necessary, contact your Toyota dealer.
Cooling system
Capacity
Vehicles with Stop & Start system
12.9 qt. (12.2 L, 10.7 Imp. qt.)
Vehicles without Stop & Start system
12.5 qt. (11.8 L, 10.4 Imp. qt.)
Coolant type
Use either of the following:
 “Toyota Super Long Life Coolant”
 Similar high-quality ethylene glycol-based
non-silicate, non-amine, non-nitrite, and
non-borate coolant with long-life hybrid organic
acid technology
Do not use plain water alone.
Ignition system (spark plug)
MakeDENSO FK20HBR8
Gap0.031 in. (0.8 mm)
NOTICE
■Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark plug gap.
Electrical system (battery)
Open voltage at 68°F (20°C):
12.3 V or higher
(Turn the engine switch off and turn on the
high beam headlights for 30 seconds.)
Charging rates5 A max.
Automatic transmission
Fluid capacity*8.0 qt. (7.58 L, 6.7 Imp. qt.)
Fluid typeToyota Genuine ATF WS

5108-1. Specifications
HIGHLANDER_U
Maximum loaded vehicle
weight
The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Normal occupant weight
150 lb. (68 kg) times the number of occu-
pants specified in the second column of
Table 1
* that follows
Occupant distribution
Distribution of occupants in a vehicle as
specified in the third column of Table 1
*
below
Production options weight
The combined weight of installed regular
production options weighing over 5 lb. (2.3
kg) in excess of the standard items which
they replace, not previously considered in
curb weight or accessory weight, including
heavy duty brakes, ride levelers, roof rack,
heavy duty battery, and special trim
Rim
A metal support for a tire or a tire and tube
assembly upon which the tire beads are
seated
Rim diameter (Wheel diame-
ter)Nominal diameter of the bead seat
Rim size designationRim diameter and width
Rim type designationThe industry manufacturer’s designation
for a rim by style or code
Rim widthNominal distance between rim flanges
Vehicle capacity weight (Total
load capacity)The rated cargo and luggage load plus 150
lb. (68 kg) times the vehicle’s designated
seating capacity
Vehicle maximum load on the
tire
The load on an individual tire that is deter-
mined by distributing to each axle its share
of the maximum loaded vehicle weight,
and dividing by two
Tire related termMeaning