air conditioning TOYOTA HIGHLANDER 2020 Owners Manual (in English)

3TABLE OF CONTENTS
HIGHLANDER_U
1
2
3
4
5
6
7
8
9
10
Brake Hold ......................... 212
4-3. Operating the lights and wip- ers
Headlight switch ................. 214
Automatic High Beam ........ 217
Fog light switch .................. 220
Windshield wipers and washer ......................................... 220
Rear windshield wiper and washer ............................. 223
4-4. Refueling Opening the fuel tank cap .. 225
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.0 .... 227
PCS (Pre-Collision System) ......................................... 233
LTA (Lane Tracing Assist)... 241
RSA (Road Sign Assist) ..... 251
Dynamic radar cruise control with full-speed range ........ 254
Stop & Start system ........... 264
BSM (Blind Spot Monitor)... 270
Intuitive parking assist ........ 276
RCTA (Rear cross traffic alert) function ............................ 284
PKSB (Parking Support Brake) ......................................... 289
Parking Support Brake function (static objects) .................. 296
Parking Support Brake function (rear-crossing vehicles).... 302
Driving mode select switch ......................................... 306
Multi-terrain Select ............. 307
Snow mode switch ............. 310
Downhill assist control system ......................................... 311
Driving assist systems........ 313
4-6. Driving tips Winter driving tips............... 319
Utility vehicle precautions... 3225-1. Toyota multi-operation touch
Toyota multi-operation touch......................................... 326
5-2. Using the air conditioning system and defogger
Front manual air conditioning
system ............................. 328
Front automatic air conditioning system ............................. 333
Rear manual air conditioning system ............................. 346
Rear automatic air conditioning system ............................. 348
Heated steering wheel/seat heaters/seat ventilators.... 352
5-3. Using the interior lights Interior lights list ................. 355
5-4. Using the storage features List of storage features ...... 358
Luggage compartment features ......................................... 363
5-5. Using the other interior fea- tures
Other interior features ........ 367
Garage do or opener

........... 379
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 388
Cleaning and protecting the vehicle interior.................. 391
6-2. Maintenance Maintenance requirements......................................... 394
General maintenance......... 396
5Interior features
6Maintenance and care

4TABLE OF CONTENTS
HIGHLANDER_U
Emission inspection and mainte-nance (I/M) programs....... 398
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 400
Hood .................................. 402
Positioning a floor jack ....... 403
Engine compartment .......... 404
Tires ................................... 411
Tire inflation pressure......... 423
Wheels ............................... 425
Air conditioning filter ........... 426
Electronic key battery ......... 428
Checking and replacing fuses ......................................... 429
Headlight aim ..................... 431
Light bulbs .......................... 432
7-1. Essential information Emergency flashers ........... 442
If your vehicle has to be stopped in an emergency .............. 442
If the vehicle is trapped in rising water ................................ 443
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 445
If you think something is wrong ......................................... 448
Fuel pump shut off system ......................................... 449
If a warning light turns on or a warning buzzer sounds .... 450
If a warning message is dis- played .............................. 460
If you have a flat tire ........... 464
If the engine will not start ... 478
If you lose your keys .......... 479If the fuel filler door cannot be
opened ............................. 480
If the electronic key does not operate properly............... 481
If the vehicle battery is dis- charged ............................ 483
If your vehicle overheats .... 487
If the vehicle becomes stuck ......................................... 489
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 492
Fuel information ................. 503
Tire information .................. 505
8-2. Customization Customizable features ....... 515
8-3. Initialization Items to initialize ................ 527
9-1. For owners Reporting safety defects for U.S. owners ............................. 530
Seat belt instructions for Cana- dian owners (in French) ... 530
SRS airbag instructions for Canadian owners (in French)......................................... 532
Headlight aim instructions for Canadian owners (in French)
........ ................................. 53

9
What to do if... (Troubleshooting) ......................................... 542
Alphabetical Index.............. 545
7When trouble arises
8Vehicle specifications
9For owners
Index

15Pictorial index
HIGHLANDER_U
Turn signal lever................................................................. P.208
Headlight switch ................................................................ P.214
Headlights/side marker lights/park ing lights/tail lights/license plate
lights/daytime running lights ................................................. P.214
Front fog lights
*1................................................................... P.220
Windshield wiper and washer switch....................... P.220, 223
Usage........................................................................... P.220, 223
Adding washer fluid .............................................................. P.410
Warning messages .............................................................. P.460
Emergency flasher switch ................................................. P.442
Hood lock releas e lever .............................................. ....... P.402
Tilt and telescopic steering lo ck release lever ................ P.150
Adjustment ........................................................................... P.150
Air conditioning system ................................. ........... P.328, 333
Usage........................................................................... P.328, 333
Rear window defogger ................................................. P.329, 335
Windshield wiper de-icer
*1........................................... P.330, 335
Audio system
*2
Fuel filler door opener switch ........................................... P.225
*1: If equipped
*2: Refer to “NAVIGATION AND MU LTIMEDIA SYSTEM OWNER’S MAN-
UAL”.

892-1. Instrument cluster
HIGHLANDER_U
2
Vehicle status information and indicators
items:
 PBD (Power Back Door)
(if equipped)
* (  P.119)
• “System Settings”
Select to enable/disable the power
back door system.
• “Opening Adjustment”
Select the open position when
power back door is fully open.
•“Volume”
Select to set the volume of the
buzzer which sounds when the
power back door system operates.
*: Vehicles with a power back door
 (Stop & Start) (if
equipped) ( P.264)
Select to set the length of time the
Stop & Start system will operate
when the “A/C” switch of the air
conditioning system is on.
 “TPWS” (Tire Pressure Warn-
ing System) ( P.414)
• “Set Pressure” (tire pressure
warning system initialization)
Select to initialize the tire pressure
warning system.
• “Change Wheel” (change the tire pressure warning system sensor
ID code set)
Select to change the tire pressure
warning system sensor ID code set.
To enable this function, a second
set of tire pressure warning system
sensor ID codes must be registered
by a Toyota dealer. For information
regarding changing the registered
ID code set, contact your Toyota
dealer. ( P.420) • “Change Wheel” (register tire
pressure warnin g system sensor
ID codes)
Select to register the ID codes of
the tire pressure sensors to the tire
pressure warning system.
 “Rear Seat Reminder”
( P.117)
Select to enable/disable the rear
seat reminder.
“Scheduled Maintenance”
( P.395)
Select to reset the scheduled main-
tenance information (maintenance
required message and distance
until maintenance necessary) after
all maintenance is performed.
“Oil Maintenance” ( P.404)
Select to reset the oil maintenance
information (maintenance required
message and distance until mainte-
nance necessary) after an oil
change is performed.
■ Meter settings
Press and hold to change
the settings of the following
items:
 Language
Select to change the language dis-
played.
Units
Select to change the units of mea-
sure displayed.
 Eco Driving Indicator Light
( P.84)
Select to enable/disable the Eco
Driving Indicator Light.

982-1. Instrument cluster
HIGHLANDER_UPress and hold to change the
settings of the following items:
• “HUD Brightness/Position”
Select to adjust the brightness/posi-
tion of the head-up display.
• “HUD Driving Support”
Select to change
the displayed
head-up display driving support
item.
• “HUD Rotation”
Select to adjust the angle of the
head-up display.
 RSA (Road Sign Assist) (if
equipped) ( P.251)
Press to enable/disable the
Road Sign Assist.
• RSA (Road Sign Assist) on/off
Select to enable/disable the Road
Sign Assist.
Press and hold to change the
settings of the following items:
• “Notification Method”
Select to change each notification
method used to notify the driver
when the system recognizes
excess speed and no-entry sign.
• “Notification Level”
Select to change each notification
level used to notify the driver when
the system recognizes a speed limit
sign.
■ Vehicle settings
Press and hold to change
the settings of the following
items:
 PBD (Power Back Door) (
P.119)
• “System Settings”
Select to enable/d isable the power
back door system.
• “Kick Sensor”
*
Select to enable/disable the kick
sensor.
• “Opening Adjustment”
Select the open position when
power back door is fully open.
•“Volume”
Select to set the volume of the
buzzer which sounds when the
power back door system operates.
*: Vehicles with a hands free power back door
 (Stop & Start) (if
equipped) ( P.264)
Select to set the length of time the
Stop & Start system will operate
when the “A/C” switch of the air
conditioning system is on.
 “TPWS” (Tire Pressure Warn-
ing System) ( P.414)
• “Set Pressure” (tire pressure
warning system initialization)
Select to initialize the tire pressure
warning system.
• “Change Wheel” (change the tire pressure warnin g system sensor
ID code set)
Select to change the tire pressure
warning system sens or ID code set.
To enable this function, a second
set of tire pressure warning system
sensor ID codes must be registered
by a Toyota dealer. For information
regarding changing the registered
ID code set, contact your Toyota

2314-5. Using the driving support systems
HIGHLANDER_U
4
Driving
■If a warning message is displayed on the multi-information display
A system may be temporarily unavailable or there may be a malfunction in
the system.
●In the following situations, perform the actions specified in the table. When
the normal operating cond itions are detected, the message will disappear
and the system will be come operational.
If the message does not disappear, contact your Toyota dealer.
SituationActions
When the area around a sensor is
covered with dirt, moisture (fogged
up, covered with condensation, ice,
etc.), or other foreign matterTo clean the part of the windshield in
front of the front camera , use the
windshield wipers or the windshield
defogger of the air conditioning sys-
tem ( P.329, 335).

2324-5. Using the driving support systems
HIGHLANDER_U
●In the following situations, if the situation has changed (or the vehicle has
been driven for some time) and the normal operating conditions are
detected, the message will disappear and the system will become opera-
tional.
If the message does not disappea r, contact your Toyota dealer.
• When the temperature around the radar sensor is outside of the opera- tional range, such as when the vehicle is in the sun or in an extremely cold
environment
• When the front camera cannot detect objects in front of the vehicle, such as when driving in the dark, snow, or fog, or when bright lights are shining
into the front camera
When the temperature around the
front camera is outside of the opera-
tional range, such as when the vehi-
cle is in the sun or in an extremely
cold environment
If the front camera is hot, such as
after the vehicle had been parked in
the sun, use the air conditioning sys-
tem to decrease the temperature
around the front camera.
If a sunshade was used when the
vehicle was parked, depending on its
type, the sunlight reflected from the
surface of the sunshade may cause
the temperature of the front camera
to become excessively high.
If the front camera is cold, such after
the vehicle is parked in an extremely
cold environment, use the air condi-
tioning system to increase the tem-
perature around the front camera.
The area in front of the front camera
is obstructed, such as when the
hood is open or a sticker is attached
to the part of the windshield in front
of the front camera.
Close the hood, remove the sticker,
etc. to clear the obstruction.
SituationActions

2664-5. Using the driving support systems
HIGHLANDER_U
and drive force is generated.
When drive force is generated,
the maintained brake force is
automatically canceled.
This function operates on flat
surfaces as well as steep
inclines.
 Sound may be generated
from the brake system, but
this does not indicate a mal-
function.
 Brake pedal response may
change and vibration may
occur, but this does not indi-
cate a malfunction.
■Points for use
●If the engine switch is pressed
when the engine is stopped by the
Stop & Start system, the engine
will not be able to be restarted by
the automatic engine start func-
tion. In this case, restart the
engine using the normal engine
starting procedure. ( P.200)
●When the engine is being
restarted by the Stop & Start sys-
tem, the power outlets may be
temporarily unusable, but this
does not indicate a malfunction.
●Installation and removal of electri-
cal components and wireless
devices may affect the Stop &
Start system. Contact your Toyota
dealer for details.
●When stopping the vehicle for a
longer period of time, turn the
engine switch off to stop the
engine completely.
●When the engine is restarted by
the Stop & Start system, the steer-
ing wheel may temporarily feel
heavy.
■Operating conditions
●The Stop & Start system is opera-
tional when all of the following
conditions are met:
• The vehicle has been driven a cer-
tain amount of time.
• The brake pedal is being depressed firmly. (Except when
the vehicle is stopped by the
dynamic radar cruise control with
full-speed range when in vehi-
cle-to-vehicle distance control
mode)
• The D shift position is selected.
• The driver’s seat belt is fastened.
• The driver’s door is closed.
• The selected driving mode is
NORMAL or ECO mode.
• The selected driving mode is not SNOW mode.
• The windshield defogger is off. (vehicles without a manual air
conditioning system)
• The accelerator pedal is not being depressed.
• The engine is adequately warmed
up.
• The outside temperature is 23°F (-5°C ) or higher.
• The hood is closed. ( P.267)
●In the following situations the
engine may not be stopped by the
Stop & Start system. This is not a
malfunction of the Stop & Start
system.
• When the air conditioning system is being used.
• When the battery is undergoing a periodic recharge.
• When the battery is not sufficiently
charged, such as if the vehicle
has been parked for a long time
and the battery charge has
decreased, the electric load is
large, the battery fluid tempera-
ture is excessively low or the bat-
tery has deteriorated.
• When the brake booster vacuum is low.
• When the elapsed time since the
engine was restarted is short.
• When the vehicle is stopped fre- quently, such as when in a traffic

2674-5. Using the driving support systems
HIGHLANDER_U
4
Driving
jam.
• When the engine coolant tem- perature or transmission fluid tem-
perature is extremely low or high.
• When the vehicle is stopped on a steep incline.
• When the steering wheel is being operated.
• When the vehicle is being driven
in a high altitude area.
• When the battery fluid tempera- ture is extremely low or high.
• For a while after the battery termi-
nals have been disconnected and
reconnected.
●When the engine is stopped by
the Stop & Start system, the
engine will be restarted automati-
cally if any of the following condi-
tions are met: (To enable the
engine to be stopped by the Stop
& Start system again, drive the
vehicle.)
• The air conditioning system is turned on. (vehicles without a
manual air conditioning system)
• The windshield defogger is turned on. (vehicles without a manual air
conditioning system)
• The shift lever is shifted from D or
P.
• The shift lever is shifted from P.
(When the engine is stopped by
the Stop & Start system when the
shift lever is in P.)
• The driver’s seat belt is unfas-
tened.
• The driver’s door is opened.
• The driving mode is changed from
NORMAL or ECO mode to
another mode.
• The driving mode is changed to SNOW mode.
• The Stop & Start cancel switch is
pressed.
• The steering wheel is operated.
• The accelerator pedal is depressed.
• The vehicle starts to roll on an incline.
●When the engine is stopped by
the Stop & Start system, the
engine may restart automatically in the following situations: (To
enable the engine to be stopped
by the Stop & Start system again,
drive the vehicle.)
• When the brake pedal is pumped or strongly depressed.
• When the air conditioning system is being used.
• When a switch of the air condition-
ing system is operated (windshield
defogger switch, etc.).
• If the battery charge becomes low.
■When the hood is opened
●If the hood is opened while the
engine is stopped by the Stop &
Start system, the engine will stall
and will not be able to be restarted
by the automatic engine start
function. In this case, restart the
engine using the normal engine
starting procedure. ( P.200)
●If the hood is closed after the
engine is started with the hood
open, the Stop & Start system will
not operate. Close the hood, turn
the engine switch off, wait 30 sec-
onds or more, and then start the
engine.
■Air conditioning system opera-
tion while the engine is stopped
by the Stop & Start system
Vehicles with an automatic air con-
ditioning system: When the air con-
ditioning is in automatic mode and
the engine is stopped by the Stop &
Start system, the fan may operate at
a low speed in order to prevent the
temperature in the cabin from
increasing or decreasing or may be
stopped.
To prioritize air conditioning system
performance when the vehicle is
stopped, disable the Stop & Start
system by pressing the Stop & Start
cancel switch.
●If the windshield is fogged up
Turn the windshield defogger on.
(  P.333)
If the windshield fogs up frequently,
press the Stop & Start cancel switch

2684-5. Using the driving support systems
HIGHLANDER_Uto disable the Stop & Start system.
●If an odor is emitted from the air
conditioning system
• Vehicles with a manual air condi- tioning system
If the idling stop time setting is set to
“Extended” change it to “Standard”.
If an odor is emitted when the idling
stop time setting is set to “Stan-
dard”, press the Stop & Start cancel
switch to deactivate the Stop & Start
system.
• Vehicles with an automatic air conditioning system
Press the Stop & Start cancel switch
to deactivate the Stop & Start sys-
tem.
■Changing the idling stop time
with the air conditioning system
on
The length of time the Stop & Start
system will operate when the air
conditioning system is on can be
changed in of the multi-informa-
tion display ( P.87, 96). (The length
of time the Stop & Start system will
operate when the air conditioning
system is off cannot be changed.)
■Displaying the Stop & Start sys-
tem status
 P.87, 96
■Multi-information display mes-
sages
If the following situations, and a
message may be displayed on the
multi-information display.
●When the engine cannot be
stopped by the Stop & Start sys-
tem “Press brake more to activate”
• The brake pedal is not sufficiently depressed.
 If the brake pedal is depressed
further, the system will operate. “Non-Dedicated Battery”
• A battery not designed for use with a Stop & Start system may
have been installed.
 Have the vehicle inspected by
your Toyota dealer.
“Battery Charging”
• The battery charge may be low.
 Stopping of the engine is tempo-
rarily prohibited to prioritize charging
of the battery. After the engine runs
for a certain amount of time, the sys-
tem will be enabled.
• A refresh charge may be occur- ring
 After a refresh charge for up to
an hour completes, the system can
be operated.
• If displayed continuously for a long time (more than an hour)
 The battery may be deteriorated.
Contact your Toyota dealer for
details.
“Stop & Start system Unavail-
able”
• The Stop & Start system is tempo- rarily disabled.
 Allow the engine to run for some
time.
• The engine may have been started with the hood open.
 Close the hood, turn the engine
switch off, wait for 30 seconds or
more, and then start the engine.
“In Preparation”
• The vehicle is being driven in a high altitude area.
• The brake booster vacuum is low.
 When the brake booster vacuum
reaches a predetermined level, the
system will be enabled.