heating TOYOTA HIGHLANDER 2020 Owners Manual (in English)

12Pictorial index
HIGHLANDER_U
Precautions for winter season.... .......................................... P.319
To prevent freezing (windshield wiper de-icer) ............. P.330, 335
Precautions for car wash
*.................................................... P.389
Fuel filler door .................................................................... P.225
Refueling method ................................................................. P.225
Fuel type/fuel tank capacity ................................................. P.495
Tires..................................................................................... P.411
Tire size/inflation pressure ........................................... P.411, 499
Winter tires/tire chains ......................................................... P.319
Checking/rotation/tire pressure warning system .................. P.411
Coping with flat tires............................................................. P.464
Hood .................................................................................... P.402
Opening ............................................................................... P.402
Engine oil ............................................................................. P.495
Coping with overheating ...................................................... P.487
Warning messages .............................................................. P.460
Headlights........................................................................... P.214
Parking lights ..................................................................... P.214
Front turn signal lights ...................................................... P.208
Parking lights
*/daytime running lights............................. P.214
Front side marker lights .................................................... P.214
Front fog lights
*.................................................................. P.220
Stop/tail lights .................................................................... P.214
Tail lights............................................................................. P.214
Back-up lights
Shifting the shift lever to R ................................................... P.204
License plate lights............................................................ P.214
Rear turn signal lights ....................................................... P.208
Light bulbs of the exterior lights for driving
(Replacing method: P.432, Watts: P.501)

812-1. Instrument cluster
HIGHLANDER_U
2
Vehicle status information and indicators
■Display items
 Odometer
Displays the total distance the vehi-
cle has been driven.
Trip meter A/trip meter B
Displays the distance the vehicle
has been driven since the meter
was last reset. Trip meters A and B
can be used to record and display
different distances independently.
Distance until next engine oil
change
Displays the distance the vehicle
can be driven until an oil change is
necessary.
■Changing the display
Each time the “ODO TRIP”
switch is pressed, the displayed
item will be changed. When the
trip meter is displayed, pressing
and holding the switch will reset
the trip meter.
■Pop-up display
In some situations the following
will be temporarily displayed:
Distance until next engine oil
change
Displays the distance until the next
engine oil change. This display will
be displayed in the following situa-
tions:
 When the engine switch is
turned to ON.
 When a warning message
indicating that oil mainte-
nance should be performed
soon or is required is dis-
played.
The brightness of the instrument
panel lights can be adjusted.
NOTICE
●The engine may be overheating
if the engine coolant tempera-
ture gauge is in the red zone
(H). In this case, immediately
stop the vehicle in a safe place,
and check the engine after it
has cooled completely.
(  P.487)
Odometer and trip meter
display
Changing the instrument
panel light brightness

1824-1. Before driving
HIGHLANDER_U
WARNING
■When taking a nap in the vehi-
cle
Always turn the engine off. Other-
wise, if you accidentally move the
shift lever or depress the acceler-
ator pedal, this could cause an
accident or fire due to engine
overheating. Additionally, if the
vehicle is parked in a poorly venti-
lated area, exhaust gases may
collect and enter the vehicle, lead-
ing to death or a serious health
hazard.
■When braking
●When the brakes are wet, drive
more cautiously.
Braking distance increases
when the brakes are wet, and
this may cause one side of the
vehicle to brake differently than
the other side. Also, the parking
brake may not securely hold the
vehicle.
●If the brake booster device does
not operate, do not follow other
vehicles closely and avoid hills
or sharp turns that require brak-
ing.
In this case, braking is still pos-
sible, but the brake pedal
should be depressed more
firmly than usual. Also, the brak-
ing distance will increase. Have
your brakes fixed immediately.
●Do not pump the brake pedal if
the engine stalls.
Each push on the brake pedal
uses up the reserve for the
power-assisted brakes.
●The brake system consists of 2
individual hydraulic systems; if
one of the systems fails, the
other will still operate. In this
case, the brake pedal should be
depressed more firmly than
usual and the braking distance
will increase. Have your brakes
fixed immediately.
■If the vehicle becomes stuck
(AWD models)
Do not spin the wheels exces-
sively when any of the tires is up
in the air, or the vehicle is stuck in
sand, mud, etc. This may damage
the driveline components or pro-
pel the vehicle forward or back-
ward, causing an accident.
NOTICE
■When driving the vehicle
●Do not depress the accelerator
and brake pedals at the same
time during driving, as this may
restrain the engine output.
●Do not use the accelerator
pedal or depress the accelera-
tor and brake pedals at the
same time to hold the vehicle on
a hill.
■When parking the vehicle
Always set the parking brake and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehicle may acceler-
ate suddenly if the accelerator
pedal is accidentally depressed.
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.

1984-1. Before driving
HIGHLANDER_U
or steep grade. If the engine
coolant temperature gauge
indicates overheating, imme-
diately turn off the air condi-
tioning (if in use), pull your
vehicle off the road and stop
in a safe spot. (P.487)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Put the transmission
in P and apply the parking
brake. Avoid parking on a
slope, but if unavoidable, do
so only after performing the
following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.
4 Shift into P and apply the
parking brake.
5 Turn off the engine.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the engine. Be sure to
keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R. 3
If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.209)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.

2014-2. Driving procedures
HIGHLANDER_U
4
Driving
ing wheel left and right.
●To prevent the steering lock motor
from overheating, operation of the
motor may be suspended if the
engine is turned on and off repeat-
edly in a short period of time. In
this case, refrain from operating
the engine switch. After about 10
seconds, the steering lock motor
will resume functioning.
■Electronic key battery
 P. 4 2 8
■Operation of the engine switch
●If the switch is not pressed shortly
and firmly, the engine switch
mode may not change or the
engine may not start.
●If attempting to restart the engine
immediately after turning the
engine switch off, the engine may
not start in some cases. After turn-
ing the engine switch off, please
wait a few seconds before restart-
ing the engine.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.481.
1 Stop the vehicle completely.
2 Set the parking brake
( P.209), and shift the shift
lever to P.
Check the parking brake indicator
is illuminated.
3 Press the engine switch.
The engine will stop, and the meter
display will be extinguished.
4Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
WARNING
■When starting the engine
Always start the engine while sit-
ting in the driver’s seat. Do not
depress the accelerator pedal
while starting the engine under
any circumstances.
Doing so may cause an accident
resulting in death or serious injury.
■Caution while driving
If engine failure occurs while the
vehicle is moving, do not lock or
open the doors until the vehicle
reaches a safe and complete
stop. Activation of the steering
lock in this circumstance may lead
to an accident, resulting in death
or serious injury.
NOTICE
■When starting the engine
●Do not race a cold engine.
●If the engine becomes difficult to
start or stalls frequently, have
your vehicle checked by your
Toyota dealer immediately.
■Symptoms indicating a mal-
function with the engine
switch
If the engine switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the engine

2104-2. Driving procedures
HIGHLANDER_U
When the shift lever is moved
into P, the parking brake will
be set, and the parking brake
indicator light and parking
brake light turn on.
Operate the shift lever with the
brake pedal depressed.
■Turns automatic mode off
While the vehicle is stopped,
press and hold the parking
brake switch until a “EPB Shift
Interlock Function Deactivated”
is shown on the multi-informa-
tion display.
■Parking brake operation
●When the engine switch is not in
ON, the parking brake cannot be
released using the parking brake
switch.
●When the engine switch is not in
ON, automatic mode (automatic
brake setting and releasing) is not
available.
■Parking brake automatic
release function
The parking brake will be released
automatically when the accelerator
pedal is slowly depressed under the
following conditions:
●The driver’s door is closed
●The driver is wearing the seat belt
●The shift lever is in a forward or reverse position.
●The malfunction indicator lamp or
brake system warning light is not
illuminated
If the automatic release function
does not operate, release the park-
ing brake manually.
■If “Parking Brake Temporarily
Unavailable” is displayed on
the multi-information display
If the parking brake is operated
repeatedly over a short period of
time, the system may restrict opera-
tion to prevent overheating. If this
happens, refrain from operating the
parking brake. Normal operation will
return after about 1 minute.
■If “Parking Brake Unavailable”
is displayed on the multi-infor-
mation display
Operate the parking brake switch. If
the message does not disappear
after operating the switch several
times, the system may be malfunc-
tioning. Have the vehicle inspected
by your Toyota dealer immediately.
■Parking brake operation sound
When the parking brake operates, a
motor sound (whirring sound) may
be heard. This does not indicate a
malfunction.
■Parking brake indicator light
and parking brake light
●Depending on the engine switch
mode, the parking brake indicator
light and parking brake light will
turn on and stay on as described
below:
ON: Comes on until the parking
brake is released.
Not in ON: Stays on for approxi-
mately 15 seconds.
●When the engine switch is turned
off with the parking brake set, the
parking brake indicator light and
parking brake light will stay on for
about 15 seconds. This does not
indicate a malfunction.

2114-2. Driving procedures
HIGHLANDER_U
4
Driving
■When the parking brake switch
malfunctions
Automatic mode (automatic brake
setting and releasing) will be turned
on automatically.
■Parking the vehicle
 P. 1 7 7
■Parking brake engaged warning
buzzer
A buzzer will sound if the vehicle is
driven with the parking brake
engaged. “Parking Brake ON” is dis-
played on the multi-information dis-
play.
■Warning messages and buzzers
Warning messages and buzzers are
used to indicate a system malfunc-
tion or to inform the driver of the
need for caution. If a warning mes-
sage is shown on the multi-informa-
tion display, read the message and
follow the instructions.
■If the brake system warning
light comes on
 P. 4 5 0
■Usage in winter time
 P. 3 1 9
WARNING
■When parking the vehicle
Do not leave a child in the vehicle
alone. The parking brake may be
released unintentionally and there
is the danger of the vehicle mov-
ing that may lead to an accident
resulting in death or serious injury.
■Parking brake switch
Do not set any objects near the
parking brake switch. Objects
may interfere with the switch and
may lead the parking brake to
unexpectedly operate.
NOTICE
■When parking the vehicle
Before you leave the vehicle, shift
the shift lever to P, set the parking
brake and make sure that the
vehicle does not move.
■When the system malfunc-
tions
Stop the vehicle in a safe place
and check the warning messages.
■When the parking brake can-
not be released due to a mal-
function
Driving the vehicle with the park-
ing brake set will lead to brake
components overheating, which
may affect braking performance
and increase brake wear.
Have the vehicle inspected by
your Toyota dealer immediately if
this occurs.

3074-5. Using the driving support systems
HIGHLANDER_U
4
Driving
driving on roads with many curves.
When Sport mode is selected,
Sport mode indicator comes on.
3 Eco drive mode
Helps the driver accelerate in an
eco-friendly manner and improve
fuel economy through moderate
throttle characteristics and by con-
trolling the operation of the air con-
ditioning system (heating/cooling).
When Eco drive mode is selected,
Eco drive mode indicator comes
on.
■When changing to a driving
mode other than normal mode
Switches to AWD control suitable for
the selected mode. (for Dynamic
Torque Vectoring AWD vehicles
only)
■Air conditioning system opera-
tion in Eco drive mode
In Eco drive mode, heating/cooling
operations and the fan speed is con-
trolled to improve fuel efficiency.
Perform the following procedures to
increase the air conditioning perfor-
mance.
●Vehicle with a 12.3-inch display:
Turn eco air conditioning mode off
(  P.341)
●Adjust the fan speed ( P.328,
334)
●Cancel Eco drive mode
■Canceling a driving mode
●Sport mode is automatically can-
celed and the driving mode
returns to normal mode when the
engine switch is turned off.
●Normal mode and Eco drive mode
are not canceled until another
driving mode is selected. (Even if
the engine switch is turned off,
normal mode and Eco drive mode
will not be automatically can-
celed.)
Multi-terrain Select
(AWD vehicles)
Multi-terrain Select is a sys-
tem that improves drivabil-
ity in off-road situations.
When driving over muddy,
sandy or rough road sur-
faces, the system selects a
suitable driving mode to
switch AWD, brake and
drive force control to per-
form control suitable for the
road condition.
WARNING
■Before using Multi-terrain
Select
Make sure to observe the follow-
ing precautions. Failure to
observe these precautions may
result in an unexpected accident.
●Check that the Mud & Sand and
Rock & Dirt indicators are illumi-
nated before driv ing. Multi-ter-
rain Select will not operate
when the indicators are off.
●Do not rely solely upon the
Multi-terrain Select. This func-
tion is not intended to expand
the limits of the vehicle. If the
system is continuously used for
a long period of time, the load
on related parts increases and
the system may be unable to
operate normally, which may
lead to an accident. Thoroughly
check the road conditions and
driving route before driving, and
drive with caution.

3164-5. Using the driving support systems
HIGHLANDER_Utions may be generated, but this is
not a malfunction.
■EPS operation sound
When the steering wheel is oper-
ated, a motor sound (whirring
sound) may be heard. This does not
indicate a malfunction.
■Reduced effectiveness of the
EPS system
The effectiveness of the EPS sys-
tem is reduced to prevent the sys-
tem from overheating when there is
frequent steering input over an
extended period of time. The steer-
ing wheel may feel heavy as a
result. Should this occur, refrain
from excessive steering input or
stop the vehicle and turn the engine
off. The EPS system should return
to normal within 10 minutes.
■Automatic reactivation of
TRAC, Trailer Sway Control and
VSC systems
After turning the TRAC, Trailer
Sway Control and VSC systems off,
the systems will be automatically
re-enabled in the following situa-
tions:
●When the engine switch is turned
OFF
●If only the TRAC system is turned
off, the TRAC will turn on when
vehicle speed increases
If both the TRAC and VSC sys-
tems are turned off, automatic
re-enabling will not occur when
vehicle speed increases.
■Operating conditions of Active
Cornering Assist
The system operates when the fol-
lowing occurs.
●TRAC/VSC can operate
●The driver is at tempting to accel-
erate while turning
●The system detects that the vehi-
cle is drifting to the outer side
●The brake pedal is released
■Secondary Collision Brake
operating conditions
The system operates when the SRS
airbag sensor detects a collision
while the vehicle is in motion.
However, the system does not oper-
ate in any of the following situations.
●The vehicle speed is below 6 mph
(10 km/h)
●Components are damaged
■Secondary Collision Brake
automatic cancellation
The system is automatically can-
celed in any of the following situa-
tions.
●The vehicle speed drops below
approximately 6 mph (10 km/h)
●A certain amount of time elapses
during operation
●The accelerator pedal is
depressed a large amount
WARNING
■The ABS does not operate
effectively when
●The limits of tire gripping perfor-
mance have been exceeded
(such as excessively worn tires
on a snow covered road).
●The vehicle hydroplanes while
driving at high speed on wet or
slick roads.
■Stopping distance when the
ABS is operating may exceed
that of normal conditions
The ABS is not designed to
shorten the vehicle’s stopping dis-
tance. Always maintain a safe dis-
tance from the vehicle in front of
you, especially in the following sit-
uations:
●When driving on dirt, gravel or
snow-covered roads
●When driving with tire chains

3305-2. Using the air conditioning system and defogger
HIGHLANDER_Uminates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
The defoggers will automatically
turn off after a while.
■Windshield wiper de-icer
This feature is used to prevent
ice from building up on the wind-
shield and wiper blades.
Press the windshield wiper
de-icer switch.
When the windshield wiper de-icer
switch is on, the indicator illumi-
nates on the windshield wiper
de-icer switch.
The windshield wiper de-icer will
automatically turn off after a period
of time.
■For quick cooling
Press the “MAX A/C” switch.
The air conditioning will automati-
cally turn on.
At this time, the following will occur:
●The recirculated air mode will be
set
●The windshield defogger will turn
off
●The air flow mode will change to
the upper body mode
●The fan speed will be set to high.
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning the “A/C” switch on
will dehumidify the air from the
outlets and defog the windshield
effectively.
●If you turn the “A/C” switch off, the
windows may fog up more easily.
●The windows may fog up if the
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to any setting except
off.
■Outside/recirculated air mode
Setting to the recirculated air mode
temporarily is recommended in pre-
venting dirty air from entering the
vehicle interior and helping to cool
the vehicle when the outside air
temperature is high.
■Operation of the air condition-
ing system in Eco drive mode
In Eco drive mode, the air condition-
ing system is contro lled to prioritize
fuel efficiency by regulating the
engine speed and compressor oper-
ation to restrict the heating/cooling
capacity.
To improve air conditioning perfor-
mance, perform the following opera-
tions:
●Adjust the fan speed
●Adjust the temperature setting
●Turn off Eco drive mode ( P.306)
■When the outside temperature
is low
The dehumidification function may
not operate even when the “A/C”
switch is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor to be emitted
from the vents.
●To reduce potential odors from
occurring: It is recommended that
the air conditioning system be set