ignition TOYOTA HIGHLANDER 2020 Owners Manual (in English)

2
HIGHLANDER_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ........................ 9
How to search ................................ 10
Pictorial index ................................ 11
1-1. For safe use Before driving ........................ 22
For safe driving ..................... 23
Seat belts .............................. 25
SRS airbags .......................... 32
Front passenger occupant clas- sification system.................. 41
Exhaust gas precautions....... 46
1-2. Child safety Riding with children ............... 47
Child restraint systems .......... 48
1-3. Emergency assistance Safety Connect ..................... 63
1-4. Theft deterrent system Engine immobilizer system ... 69
Alarm ..................................... 71
2-1. Instrument cluster Warning lights and indicators............................................ 74
Gauges and meters .............. 79
Multi-information display (4.2-inch display)................. 82
Multi-information display (7-inch display)................................ 91
Head-up display ................. 101
Fuel consumption information ......................................... 1063-1. Key information
Keys ................................... 112
3-2.
Opening, closing and locking
th

e doors
Side doors .......................... 115
Back door ........................... 119
Smart key system .............. 131
3-3. Adjusting the seats Front seats ......................... 138
Rear seats.......................... 139
Driving position memory .... 144
Head restraints................... 147
3-4. Adjust
ing the steering wheel
and mirrors
Ste

ering wheel ...................150
Inside rear view mirror ....... 151
Digital Rearview Mirror....... 152
Outside rear view mirrors ... 162
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 164
Moon roof ........................... 167
Panoramic moon roof......... 170
4-1. Before driving Driving the vehicle.............. 177
Cargo and luggage ............ 184
Vehicle load limits .............. 187
Trailer towing...................... 188
Dinghy towing .................... 199
4-2. Driving procedures Engine

(ignition) switch ...... 200
Automatic transmission ...... 204
Turn signal lever................. 208
Parking brake ..................... 209
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

175
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4
4
Driving
Driving
.4-1. Before drivingDriving the vehicle....... 177
Cargo and luggage ..... 184
Vehicle load limits ....... 187
Trailer towing............... 188
Dinghy towing ............. 199
4-2. Driving procedures Engine (ignition) switch.................................. 200
Automatic transmission .................................. 204
Turn signal lever.......... 208
Parking brake .............. 209
Brake Hold .................. 212
4-3. Operating the lights and wipers
Headlight switch .......... 214
Automatic High Beam . 217
Fog light switch ........... 220
Windshield wipers and washer....................... 220
Rear windshield wiper and washer....................... 223
4-4. Refueling Opening the fuel tank cap.................................. 225
4-5. Using the driving support systems
Toyota Safety Sense 2.0 .................................. 227PCS (Pre-Collision System)
.................................. 233
LTA (Lane Tracing Assist) .................................. 241
RSA (Road Sign Assist) .................................. 251
Dynamic radar cruise con- trol with full-speed range.................................. 254
Stop & Start system .... 264
BSM (Blind Spot Monitor) .................................. 270
Intuitive parking assist . 276
RCTA (Rear cross traffic alert) function............. 284
PKSB (Parking Support Brake) ........................ 289
Parking Support Brake func- tion (static objects) .... 296
Parking Support Brake func- tion (rear-crossing vehi-
cles) ........................... 302
Driving mode select switch .................................. 306
Multi-terrain Select ...... 307
Snow mode switch ...... 310
Downhill assist control sys- tem ............................ 311
Driving assist systems .................................. 313
4-6. Driving tips Winter driving tips........ 319

2004-2. Driving procedures
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4-2.Driving procedures
1Check that the parking brake
is set.
2 Check that the shift lever is in
P.
3 Firmly depress the brake
pedal.
and a message will be dis-
played on the multi-information dis-
play.
If it is not displayed, the engine
cannot be started.
4 Press the engine switch
shortly and firmly.
When operating the engine switch,
one short, firm press is enough. It is
not necessary to press and hold the
switch.
The engine will crank until it starts
or for up to 30 se conds, whichever
is less.
Continue depressing the brake
pedal until the engine is completely
started.
The engine can be started from any engine switch mode.
■If the engine does not start
●The engine immobilizer system
may not have been deactivated.
(
 P. 6 9 )
Contact your Toyota dealer.
●If a message related to start-up is
shown on the multi-information
display, read the message and fol-
low the instructions.
■If the battery is discharged
The engine cannot be started using
the smart key system. Refer to
P.483to restart the engine.
■Electronic key battery depletion
 P. 1 1 2
■Conditions affecting operation
 P.132
■Note for the entry function
 P.133
■Steering lock function
●After turning the engine switch off
and opening and closing the
doors, the steering wheel will be
locked due to the steering lock
function. Operating the engine
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push Engine Switch
while Turning Steering Wheel in
Either Direction” will be displayed
on the multi-info rmation display.
Check that the shift lever is in P.
Press the engine switch shortly
and firmly while turning the steer-
Engine (ignition)
switch
Performing the following
operations when carrying
the electronic key on your
person starts the engine or
changes engine switch
modes.
Starting the engine

2014-2. Driving procedures
HIGHLANDER_U
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Driving
ing wheel left and right.
●To prevent the steering lock motor
from overheating, operation of the
motor may be suspended if the
engine is turned on and off repeat-
edly in a short period of time. In
this case, refrain from operating
the engine switch. After about 10
seconds, the steering lock motor
will resume functioning.
■Electronic key battery
 P. 4 2 8
■Operation of the engine switch
●If the switch is not pressed shortly
and firmly, the engine switch
mode may not change or the
engine may not start.
●If attempting to restart the engine
immediately after turning the
engine switch off, the engine may
not start in some cases. After turn-
ing the engine switch off, please
wait a few seconds before restart-
ing the engine.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.481.
1 Stop the vehicle completely.
2 Set the parking brake
( P.209), and shift the shift
lever to P.
Check the parking brake indicator
is illuminated.
3 Press the engine switch.
The engine will stop, and the meter
display will be extinguished.
4Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
WARNING
■When starting the engine
Always start the engine while sit-
ting in the driver’s seat. Do not
depress the accelerator pedal
while starting the engine under
any circumstances.
Doing so may cause an accident
resulting in death or serious injury.
■Caution while driving
If engine failure occurs while the
vehicle is moving, do not lock or
open the doors until the vehicle
reaches a safe and complete
stop. Activation of the steering
lock in this circumstance may lead
to an accident, resulting in death
or serious injury.
NOTICE
■When starting the engine
●Do not race a cold engine.
●If the engine becomes difficult to
start or stalls frequently, have
your vehicle checked by your
Toyota dealer immediately.
■Symptoms indicating a mal-
function with the engine
switch
If the engine switch seems to be
operating somewhat differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the engine

2034-2. Driving procedures
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DrivingModes can be changed by
pressing the engine switch with
brake pedal released. (The
mode changes each time the
switch is pressed.)
1 OFF
*
The emergency flashers can be
used.
2ACC
Some electrical components such
as the audio system can be used.
“ACCESSORY” will be displayed
on the multi-info rmation display.
3ON
All electrical components can be
used.
“IGNITION ON” will be displayed on
the multi-information display.
*: If the shift lever is in a position
other than P when turning off the
engine, the engine switch will be
turned to ACC, not to OFF.
■Auto power off function
If the vehicle is left in ACC for more
than 20 minutes or ON (the engine
is not running) for more than an
hour with the shift lever in P, the
engine switch will automatically turn
off. However, this function cannot
entirely prevent battery discharge.
Do not leave the vehicle with the
engine switch in ACC or ON for long
periods of time when the engine is
not running.
WARNING
●Do not leave the vehicle with
the engine running for a long
time. If such a situation cannot
be avoided, park the vehicle in
an open space and ensure that
exhaust fumes do not enter the
vehicle interior.
●Do not leave the engine running
in an area with snow build-up,
or where it is snowing. If snow-
banks build up around the vehi-
cle while the engine is running,
exhaust gases may collect and
enter the vehicle.
Changing engine switch
modes
NOTICE
■To prevent battery discharge
●Do not leave the engine switch
in ACC or ON for long periods of
time without the engine running.
●If “ACCESSORY” or “IGNITION
ON” is displayed on the
multi-information display, the
engine switch is not off. Exit the
vehicle after turning the engine
switch off.

2044-2. Driving procedures
HIGHLANDER_U
If the engine is stopped with the
shift lever in a position other
than P, the engine switch will not
be turned off but instead be
turned to ACC. Perform the fol-
lowing procedure to turn the
switch off:
1Check that the parking brake
is set.
2 Shift the shift lever to P.
3 Check that “ACCESSORY” is
displayed on the multi-infor-
mation display and press the
engine switch shortly and
firmly.
4 Check that “ACCESSORY”
or “IGNITION ON” on the
multi-information display are
off.
*1: Shifting to the D position allows
the system to select a gear suit-
able for the driv ing conditions.
Setting the shift lever to the D
position is recommended for nor-
mal driving.
*2: Selecting gears using M mode fixes the gear step, controls
engine braking force, and pre-
vents unnecessary upshifting.
■To protect the automatic trans-
mission
If the automatic transmission fluid
temperature is high, “High Trans-
mission Fluid Temp See Owner's
Manual” will be displayed on the
multi-information display and the
vehicle will go into transmission pro-
tection mode automatically. Have
the vehicle inspect ed by your Toyota
dealer.
When stopping the engine
with the shift lever in a
position other than P
NOTICE
■To prevent battery discharge
Do not stop the engine when the
shift lever is in a position other
than P. If the engine is stopped in
another shift lever position, the
engine switch will not be turned
off but instead be turned to ACC.
If the vehicle is left in ACC, bat-
tery discharge may occur.
Automatic transmis-
sion
Select the shift position
depending on your purpose
and situation.
Shift position purpose
Shift posi- tionObjective or function
PParking the vehi-
cle/starting the engine
RReversing
NNeutral
DNormal driving*1
MM mode driving*2
(  P.206)

2254-4. Refueling
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Driving
4-4.Refueling
 Close all the doors and win-
dows, and turn the engine
switch off.
 Confirm the type of fuel.
■Fuel types
 P. 5 0 3
■Fuel tank opening for unleaded
gasoline
To help prevent incorrect fueling,
your vehicle has a fuel tank opening
that only accommodates the spe-
cial nozzle on unleaded fuel pumps.
■If the malfunction indicator
lamp illuminates
The malfunction indicator lamp may
illuminate erroneously if refueling is
performed repeatedly when the fuel
tank is nearly full.
Opening the fuel tank
cap
Perform the following steps
to open the fuel tank cap:
Before refueling the vehi-
cle
WARNING
■When refueling the vehicle
Observe the following precautions
while refueling the vehicle. Failure
to do so may result in death or
serious injury.
●After exiting the vehicle and
before opening the fuel door,
touch an unpainted metal sur-
face to discharge any static
electricity. It is important to dis-
charge static electricity before
refueling because sparks result-
ing from static electricity can
cause fuel vapors to ignite while
refueling.
●Always hold the grips on the
fuel tank cap and turn it slowly
to remove it.
A whooshing sound may be
heard when the fuel tank cap is
loosened. Wait until the sound
cannot be heard before fully
removing the cap. In hot
weather, pressurized fuel may
spray out of the filler neck and
cause injury.
●Do not allow anyone that has
not discharged static electricity
from their body to come close to
an open fuel tank.
●Do not inhale vaporized fuel.
Fuel contains substances that
are harmful if inhaled.
●Do not smoke while refueling
the vehicle.
Doing so may cause the fuel to
ignite and cause a fire.
●Do not return to the vehicle or
touch any person or object that
is statically charged.
This may cause static electricity
to build up, resulting in a possi-
ble ignition hazard.
■When refueling
Observe the following precautions
to prevent fuel overflowing from
the fuel tank:
●Securely insert the fuel nozzle
into the fuel filler neck.
●Stop filling the tank after the fuel
nozzle automatically clicks off.

4978-1. Specifications
HIGHLANDER_U
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Vehicle specifications
*: The fluid capacity is a reference quantity.
If replacement is necessary, contact your Toyota dealer.
Cooling system
Capacity
Vehicles with Stop & Start system
12.9 qt. (12.2 L, 10.7 Imp. qt.)
Vehicles without Stop & Start system
12.5 qt. (11.8 L, 10.4 Imp. qt.)
Coolant type
Use either of the following:
 “Toyota Super Long Life Coolant”
 Similar high-quality ethylene glycol-based
non-silicate, non-amine, non-nitrite, and
non-borate coolant with long-life hybrid organic
acid technology
Do not use plain water alone.
Ignition system (spark plug)
MakeDENSO FK20HBR8
Gap0.031 in. (0.8 mm)
NOTICE
■Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark plug gap.
Electrical system (battery)
Open voltage at 68°F (20°C):
12.3 V or higher
(Turn the engine switch off and turn on the
high beam headlights for 30 seconds.)
Charging rates5 A max.
Automatic transmission
Fluid capacity*8.0 qt. (7.58 L, 6.7 Imp. qt.)
Fluid typeToyota Genuine ATF WS

548Alphabetical Index
HIGHLANDER_U
Dynamic radar cruise control with full-speed range ........... 254Warning message ................ 263
Dynamic Torque Control AWD system ................................... 314
Dynamic Torque Vectoring AWD system ................................... 314
E
Eco drive mode ...................... 306
Eco Driving Indicator . 84, 93, 104
Eco Driving Indicator Light84, 93
EDR (Event data recorder)......... 7
Elapsed time ....................... 86, 95
Electric Power Steering (EPS) ............................................... 313Warning light ........................ 452
Electronic key ......................... 112 Battery-saving function......... 132
If the electronic key does not operate properly ................. 481
Replacing the battery ........... 428
Electronic roof sunshade Jam protection function ........ 171
Operation ............................. 170
Emergency flashers ............... 442
Emergency, in case of If a warning buzzer sounds .. 450
If a warning light turns on ..... 450
If a warning message is dis-played................................. 460
If the battery is discharged ... 483
If the electronic key does not operate properly ................. 481
If the engine will not start ..... 478
If the fuel filler door cannot be opened ............................... 480
If the vehicle is trapped in rising water .................................. 443
If you have a flat tire ............. 464
If you lose your keys ............ 479 If you think something is wrong
...........................................448
If your vehicle becomes stuck ...........................................489
If your vehicle has to be stopped in an emergency .................442
If your vehicle ne eds to be towed
...........................................445
If your vehicle overheats ......487
Engine ACCESSORY mode .............203
Compartment........................404
Engine switch .......................200
Fuel pump shut off system ...449
Hood .....................................402
How to start the engine ........200
Identification number ............494
If the engine will not start......478
If your vehicle has to be stopped in an emergency .................442
Ignition switch (engine switch) ...........................................200
Overheating ..........................487
Tachometer.............................79
Engine coolant Capacity ...............................497
Checking ..............................407
Preparing and checking before winter ..................................319
Engine coolant temperature gauge .......................................79
Engine immobilizer system .....69
Engine oil Capacity ...............................495
Checking ..............................404
Preparing and checking before winter ..................................319
Warning light.........................451
Engine oil maintenance data .406
Engine switch .........................200 Auto power off function .........203

550Alphabetical Index
HIGHLANDER_U
Navigation system-linked display ........................................... 104
Settings ................................ 102
Heated steering wheel ........... 352
Heaters Automatic air conditioning sys-tem ..................................... 333
Heated steering wheel ......... 352
Manual air conditioning system ........................................... 328
Outside rear view mirrors ... 329, 335, 339
Rear automatic air conditioning system ................................ 348
Rear manual air conditioning system ................................ 346
Seat heaters ......................... 352
High mounted stoplight Replacing light bulbs ............ 432
Hill-start assist control .......... 313
Hood Open .................................... 402
Hooks Cargo net hooks ................... 363
Coat hooks ........................... 376
Retaining hooks (floor mat) .... 22
Horn ......................................... 150
I
I/M test ..................................... 398
Identification Engine .................................. 494
Vehicle.................................. 492
Ignition switch (engine switch) ............................................... 200Auto power off function ........ 203
Changing the engine switch modes ................................ 203
If your vehicle has to be stopped in an emergency................. 442
Indicators .................................. 76 Initialization
Items to initialize ...................527
Maintenance .................395, 406
Power windows ....................164
Tire pressure warning system...........................................417
Inside rear view mirror ...151, 152
Instrument panel light control .81
Interior lights...........................355 Front interior light .................355
Rear interior light ..................355
Intuitive parking assist Function................................276
Warning message.................279
J
JackPositioning a floor jack .........403
Vehicle-equipped jack ..........465
Jack handle .............................465
Jam protection function Electronic roof sunshade ......171
Moon roof .............................167
Panoramic moon roof ...........171
Power back door ..................125
Power windows ....................164
K
Keyless entrySmart key system .................131
Wireless remote control........ 113
Keys Battery-saving function .........132
Electronic key ....................... 112
Engine switch .......................200
If the electronic key does not operate properly .................481
If you lose your keys.............479
Key number plate ................. 112
Keyless entry ........ 115, 121, 131
Mechanical key..................... 112