transmission TOYOTA HIGHLANDER 2020 Owners Manual (in English)

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HIGHLANDER_UTABLE OF CONTENTS
For your information ........................
5
Reading this manual ........................ 9
How to search ................................ 10
Pictorial index ................................ 11
1-1. For safe use Before driving ........................ 22
For safe driving ..................... 23
Seat belts .............................. 25
SRS airbags .......................... 32
Front passenger occupant clas- sification system.................. 41
Exhaust gas precautions....... 46
1-2. Child safety Riding with children ............... 47
Child restraint systems .......... 48
1-3. Emergency assistance Safety Connect ..................... 63
1-4. Theft deterrent system Engine immobilizer system ... 69
Alarm ..................................... 71
2-1. Instrument cluster Warning lights and indicators............................................ 74
Gauges and meters .............. 79
Multi-information display (4.2-inch display)................. 82
Multi-information display (7-inch display)................................ 91
Head-up display ................. 101
Fuel consumption information ......................................... 1063-1. Key information
Keys ................................... 112
3-2.
Opening, closing and locking
th

e doors
Side doors .......................... 115
Back door ........................... 119
Smart key system .............. 131
3-3. Adjusting the seats Front seats ......................... 138
Rear seats.......................... 139
Driving position memory .... 144
Head restraints................... 147
3-4. Adjust
ing the steering wheel
and mirrors
Ste

ering wheel ...................150
Inside rear view mirror ....... 151
Digital Rearview Mirror....... 152
Outside rear view mirrors ... 162
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 164
Moon roof ........................... 167
Panoramic moon roof......... 170
4-1. Before driving Driving the vehicle.............. 177
Cargo and luggage ............ 184
Vehicle load limits .............. 187
Trailer towing...................... 188
Dinghy towing .................... 199
4-2. Driving procedures Engine

(ignition) switch ...... 200
Automatic transmission ...... 204
Turn signal lever................. 208
Parking brake ..................... 209
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

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Anti-lock brake system
 SRS airbag system
 Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras
Your vehicle is equipped with cam-
eras. Contact your Toyota dealer for
the location of recording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consent of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
 Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
able.
To learn more about the vehi-
cle data collected, used and
shared by Toyota, please visit
www.toyota.com/privacyvts/
.
If your Toyota has Safety Con-
nect and if you have subscribed
to those services, please refer to
the Safety Connect Telematics
Subscription Service Agreement
for information on data collected
Vehicle data recording
Usage of data collected
through Safety Connect
(U.S. mainland only)

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4
4
Driving
Driving
.4-1. Before drivingDriving the vehicle....... 177
Cargo and luggage ..... 184
Vehicle load limits ....... 187
Trailer towing............... 188
Dinghy towing ............. 199
4-2. Driving procedures Engine (ignition) switch.................................. 200
Automatic transmission .................................. 204
Turn signal lever.......... 208
Parking brake .............. 209
Brake Hold .................. 212
4-3. Operating the lights and wipers
Headlight switch .......... 214
Automatic High Beam . 217
Fog light switch ........... 220
Windshield wipers and washer....................... 220
Rear windshield wiper and washer....................... 223
4-4. Refueling Opening the fuel tank cap.................................. 225
4-5. Using the driving support systems
Toyota Safety Sense 2.0 .................................. 227PCS (Pre-Collision System)
.................................. 233
LTA (Lane Tracing Assist) .................................. 241
RSA (Road Sign Assist) .................................. 251
Dynamic radar cruise con- trol with full-speed range.................................. 254
Stop & Start system .... 264
BSM (Blind Spot Monitor) .................................. 270
Intuitive parking assist . 276
RCTA (Rear cross traffic alert) function............. 284
PKSB (Parking Support Brake) ........................ 289
Parking Support Brake func- tion (static objects) .... 296
Parking Support Brake func- tion (rear-crossing vehi-
cles) ........................... 302
Driving mode select switch .................................. 306
Multi-terrain Select ...... 307
Snow mode switch ...... 310
Downhill assist control sys- tem ............................ 311
Driving assist systems .................................. 313
4-6. Driving tips Winter driving tips........ 319

1974-1. Before driving
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Driving
requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
left. Move your hand to the
right to move the trailer to
right. (This is generally oppo-
site to reversing without a
trailer attached.) Avoid sharp
or prolonged turning. Have
someone guide you when
reversing to reduce the risk of
an accident.
 As stopping distance is
increased when towing a
trailer, vehicle-to vehicle dis-
tance should be increased.
For each 10 mph (16 km/h) of
speed, allow at least one
vehicle and trailer length.
 Avoid sudden braking as you
may skid, resulting in the
trailer jackknifing and a loss of
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
 Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency and charging sys-
tem performance when using
engine braking, do not put the
transmission in D. If in the M
mode, the transmission shift
range position must be in 6 or
lower. ( P.204)
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or
long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s engine
may overheat on hot days (at
temperatures over 85°F
[30°C]) when driving up a long

1984-1. Before driving
HIGHLANDER_U
or steep grade. If the engine
coolant temperature gauge
indicates overheating, imme-
diately turn off the air condi-
tioning (if in use), pull your
vehicle off the road and stop
in a safe spot. (P.487)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Put the transmission
in P and apply the parking
brake. Avoid parking on a
slope, but if unavoidable, do
so only after performing the
following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.
4 Shift into P and apply the
parking brake.
5 Turn off the engine.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the engine. Be sure to
keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R. 3
If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.209)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.

1994-1. Before driving
HIGHLANDER_U
4
Driving
Dinghy towing
Your vehicle is not designed
to be dinghy towed (with 4
wheels on the ground)
behind a motor home.
NOTICE
■To avoid serious damage to
your vehicle
Do not tow your vehicle with the 4
wheels on the ground.
■To prevent causing serious
damage to the transmission
and AWD system
2WD models: Never tow this vehi-
cle from the rear with the front
wheels on the ground.
This may cause serious damage
to the transmission.
Never dinghy tow your vehicle to
prevent causing serious damage
to the Dynamic Torque Control
AWD system (AWD models) or
Dynamic Torque Vectoring AWD
system (AWD models) and trans-
mission.

2044-2. Driving procedures
HIGHLANDER_U
If the engine is stopped with the
shift lever in a position other
than P, the engine switch will not
be turned off but instead be
turned to ACC. Perform the fol-
lowing procedure to turn the
switch off:
1Check that the parking brake
is set.
2 Shift the shift lever to P.
3 Check that “ACCESSORY” is
displayed on the multi-infor-
mation display and press the
engine switch shortly and
firmly.
4 Check that “ACCESSORY”
or “IGNITION ON” on the
multi-information display are
off.
*1: Shifting to the D position allows
the system to select a gear suit-
able for the driv ing conditions.
Setting the shift lever to the D
position is recommended for nor-
mal driving.
*2: Selecting gears using M mode fixes the gear step, controls
engine braking force, and pre-
vents unnecessary upshifting.
■To protect the automatic trans-
mission
If the automatic transmission fluid
temperature is high, “High Trans-
mission Fluid Temp See Owner's
Manual” will be displayed on the
multi-information display and the
vehicle will go into transmission pro-
tection mode automatically. Have
the vehicle inspect ed by your Toyota
dealer.
When stopping the engine
with the shift lever in a
position other than P
NOTICE
■To prevent battery discharge
Do not stop the engine when the
shift lever is in a position other
than P. If the engine is stopped in
another shift lever position, the
engine switch will not be turned
off but instead be turned to ACC.
If the vehicle is left in ACC, bat-
tery discharge may occur.
Automatic transmis-
sion
Select the shift position
depending on your purpose
and situation.
Shift position purpose
Shift posi- tionObjective or function
PParking the vehi-
cle/starting the engine
RReversing
NNeutral
DNormal driving*1
MM mode driving*2
(  P.206)

2674-5. Using the driving support systems
HIGHLANDER_U
4
Driving
jam.
• When the engine coolant tem- perature or transmission fluid tem-
perature is extremely low or high.
• When the vehicle is stopped on a steep incline.
• When the steering wheel is being operated.
• When the vehicle is being driven
in a high altitude area.
• When the battery fluid tempera- ture is extremely low or high.
• For a while after the battery termi-
nals have been disconnected and
reconnected.
●When the engine is stopped by
the Stop & Start system, the
engine will be restarted automati-
cally if any of the following condi-
tions are met: (To enable the
engine to be stopped by the Stop
& Start system again, drive the
vehicle.)
• The air conditioning system is turned on. (vehicles without a
manual air conditioning system)
• The windshield defogger is turned on. (vehicles without a manual air
conditioning system)
• The shift lever is shifted from D or
P.
• The shift lever is shifted from P.
(When the engine is stopped by
the Stop & Start system when the
shift lever is in P.)
• The driver’s seat belt is unfas-
tened.
• The driver’s door is opened.
• The driving mode is changed from
NORMAL or ECO mode to
another mode.
• The driving mode is changed to SNOW mode.
• The Stop & Start cancel switch is
pressed.
• The steering wheel is operated.
• The accelerator pedal is depressed.
• The vehicle starts to roll on an incline.
●When the engine is stopped by
the Stop & Start system, the
engine may restart automatically in the following situations: (To
enable the engine to be stopped
by the Stop & Start system again,
drive the vehicle.)
• When the brake pedal is pumped or strongly depressed.
• When the air conditioning system is being used.
• When a switch of the air condition-
ing system is operated (windshield
defogger switch, etc.).
• If the battery charge becomes low.
■When the hood is opened
●If the hood is opened while the
engine is stopped by the Stop &
Start system, the engine will stall
and will not be able to be restarted
by the automatic engine start
function. In this case, restart the
engine using the normal engine
starting procedure. ( P.200)
●If the hood is closed after the
engine is started with the hood
open, the Stop & Start system will
not operate. Close the hood, turn
the engine switch off, wait 30 sec-
onds or more, and then start the
engine.
■Air conditioning system opera-
tion while the engine is stopped
by the Stop & Start system
Vehicles with an automatic air con-
ditioning system: When the air con-
ditioning is in automatic mode and
the engine is stopped by the Stop &
Start system, the fan may operate at
a low speed in order to prevent the
temperature in the cabin from
increasing or decreasing or may be
stopped.
To prioritize air conditioning system
performance when the vehicle is
stopped, disable the Stop & Start
system by pressing the Stop & Start
cancel switch.
●If the windshield is fogged up
Turn the windshield defogger on.
(  P.333)
If the windshield fogs up frequently,
press the Stop & Start cancel switch

3064-5. Using the driving support systems
HIGHLANDER_U• When a vehicle turns into the
detection area
Multi-information display
Driving mode select switch
Operate the driving mode select
switch forward or backward to
select the desired driving mode on
the multi-information display.
1 Normal mode
Provides an optimal balance of fuel
economy, quietness, and dynamic
performance. Suitable for normal
driving.
2Sport mode
Controls the transmission and
engine to provide quick, powerful
acceleration. This mode also
changes the steering feel, making it
suitable for when agile driving
response is desired, such as when
Driving mode select
switch
The driving modes can be
selected to suit the driving
and usage conditions.
Selecting a driving mode

3244-6. Driving tips
HIGHLANDER_U
NOTICE
■To prevent water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the engine or other
components does not occur.
●Water entering the engine air
intake will cause severe engine
damage.
●Water entering the automatic
transmission will cause deterio-
ration in shift quality, locking up
of your transm ission accompa-
nied by vibration, and ultimately
damage.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the differen-
tial, transmission and transfer
case, reducing t he gear oil’s
lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated in brake drums and
around brake discs may affect
braking efficiency and may
damage brake system compo-
nents.
●Always perform a maintenance
inspection after each day of
off-road driving that has taken
you through rough terrain, sand,
mud, or water. For scheduled
maintenance info rmation, refer
to the “Warranty and Services
Guide”.