TOYOTA HIGHLANDER HYBRID 2009 XU40 / 2.G Owners Manual

Maintenance and care4
411
4-1. Maintenance and careCleaning and protecting the vehicle exterior......... 412
Cleaning and protecting the vehicle interior.......... 415
4-2. Maintenance Maintenance requirements .................. 418
General maintenance....... 420
Emission inspection and maintenance (I/M)
programs........................ 423 4-3. Do-it-yourself
maintenance
Do-it-yourself service precautions .................... 424
Hood ................................ 428
Positioning a floor jack ..... 430
Engine compartment ........ 432
Tires ................................. 447
Tire inflation pressure ...... 455
Wheels ............................. 459
Air conditioning filter......... 461
Electronic key battery....... 464
Checking and replacing fuses .............................. 467
Light bulbs........................ 478

412
4-1. Maintenance and care
Cleaning and protecting the vehicle exterior
■Automatic car washes
●Before washing the vehicle, do the following.
• Fold the mirrors back.
• Turn the power back door system off.
● Brushes used in automatic car washes may scratch the vehicle surface
and harm your vehicle’s paint.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity
of the windows.
● Before car wash, check that the fuel filler door on your vehicle is closed
properly.
Perform the following to protect the vehicle and maintain it in prime
condition.
● Working from top to bottom, liber ally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any
dirt and dust.
Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thor-
oughly with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.

413
4-1. Maintenance and care
4
Maintenance and care
■
Aluminum wheels
Remove any dirt immediately by using a neutral detergent. Do not use hard
brushes or abrasive cleaners. Do not use strong or harsh chemical cleaners.
Use the same mild detergent and wax as used on the paint.
■ Bumpers and side moldings
Do not scrub with abrasive cleaners.
■ To prevent deterioration and body corrosion
●Wash the vehicle immediately in the following cases:
• After driving near the sea coast
• After driving on salted roads
• If you see coal tar or tree sap on the paint surface
• If you see dead insects or insect droppings on the paint
• After driving in an area contaminated with soot, oily smoke, mine dust,
iron powder or chemical substances
• If the vehicle becomes heavily soiled in dust or mud
• If liquids such as benzene and gasoline are spilled on the paint surface
● If the paint is chipped or scratched, have it repaired immediately.
CAUTION
■Caution about the exhaust pipe
Exhaust gasses cause the exhaust pipe to become quite hot.
When washing the vehicle, be careful not to touch the pipe until it has cooled
sufficiently, as touching a hot exhaust pipe can cause burns.

414 4-1. Maintenance and care
NOTICE
■To protect your vehicle’s painted surfaces
Do not use organic cleaners such as benzene or gasoline.
■ If the windshield washer nozzle become blocked
Contact your Toyota dealer. Do not try to clear it with a pin or other object.
This may damage the nozzle.
■ Cleaning the exterior lights
●Wash carefully. Do not use organic substances or scrub with a hard brush.
This may damage the surfaces of the lights.
● Do not apply wax on the surfaces of the lights.
Wax may cause damage to the lenses.
■ To prevent damage to the windshield wiper arms
When lifting the wiper arms away from the windshield, pull the driver side
wiper arm upward first, and repeat for the passenger side. When returning
the wipers to their original position, do so from the passenger side first.

415
4-1. Maintenance and care
4
Maintenance and care
Cleaning and protecting the vehicle interior
The following procedures will help protect your vehicle's interior and
keep it in top condition:
■ Protecting the vehicle interior
Remove dirt and dust using a vacuum cleaner. Wipe dirty sur-
faces with a cloth dampened with lukewarm water.
■ Cleaning the leather areas
●Remove dirt and dust using a vacuum cleaner.
● Wipe any excess dirt and dust wi th a soft cloth dampened with
diluted detergent.
Use a diluted water solution of approximately 5% neutral wool deter-
gent.
● Wring out any excess water from the cloth and thoroughly
wipe off all remaining traces of detergent.
● Wipe the surface with a dry, soft cloth to remove any remain-
ing moisture. Allow the leather to dry in a shaded ventilated
area.
■ Synthetic leather areas
●Remove loose dirt using a vacuum cleaner.
● Apply a mild soap solution to the synthetic leather.
● Allow the solution to soak in for a few minutes. Remove the
dirt and wipe off the solution with a clean, damp cloth.

416 4-1. Maintenance and care
■Cleaning the inside of the rear windo w or left-side rear quarter window
Do not use glass cleaner to clean the rear window or left-side rear quarter
window, as this may cause damage to the rear window defogger heater
wires or antenna. Use a cloth dampened with lukewarm water to gently wipe
the windows clean. Wipe the windows in strokes running parallel to the
heater wires or antenna.
■ Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year
to maintain the quality of the vehicle's interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a
sponge or brush to apply the foam. Rub in overlapping circles. Do not apply
water. Excellent results are obtained by keeping the carpet as dry as possi-
ble.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
CAUTION
■Water in the vehicle
●Do not splash or spill liquid on the floor, hybrid battery (traction battery) air
vents.
Doing so may cause the hybrid battery, electrical components, etc. to mal-
function or catch fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
(→ P. 133)
Electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or severe injury.

417
4-1. Maintenance and care
4
Maintenance and care
NOTICE
■
Cleaning detergents
Do not use organic substances such as benzene or gasoline, acidic or alka-
line solutions, dye, bleach or other detergent. Doing so may discolor the
vehicle interior or cause streaks or damage to painted surfaces.
■ Preventing damage to leather surfaces
Observe the following precautions to avoid damage to and deterioration of
leather surfaces.
●Remove any dust or dirt on leather surfaces immediately.
● Do not expose the vehicle to direct sunlight for extended periods of time.
Park the vehicle in the shade, especially during summer.
● Do not place items made of vinyl, plastic, or that contain wax on the uphol-
stery, as they may stick to the leather surface if the vehicle interior heats
up significantly.
■ Water on the floor
Do not wash the vehicle floor with water.
Vehicle systems such as the audio system may be damaged if water comes
into contact with electrical components under the floor of the vehicle, and
may also cause the body to rust.
■ Cleaning the inside of the rear wind ow or left-side rear quarter window
Be careful not to scratch or damage the heater wires or antenna.

418
4-2. Maintenance
Maintenance requirements
■Repair and replacement
It is recommended that genuine Toyota parts be used for repair to ensure
performance of each system. If non-Toyota parts are used in replacement or
if a repair shop other than a Toyota dealer performs repairs, confirm the war-
ranty coverage.
To ensure safe and economical driv ing, day-to-day care and regular
maintenance is essential. It is the owner’s responsibility to perform
regular checks. Toyota recommends the following maintenance.
■ General maintenance
General maintenance should be performed on a daily basis.
This can be done by yourself or by a Toyota dealer.
■ Scheduled maintenance
Scheduled maintenance should be performed at specified inter-
vals according to the maintenance schedule.
For details about maintenance items and schedules, refer to the
“Scheduled Maintenance Guide” or “Owner’s Manual Supplement”.
■ Do-it-yourself maintenance
You can perform some maintenance procedures yourself.
Please be aware that do-it-yourself maintenance may affect war-
ranty coverage.
The use of Toyota Repair Manuals is recommended.
For details about warranty coverage, see the separate “Owner’s
Warranty Information Booklet” or “Owner’s Manual Supplement”.

419
4-2. Maintenance
4
Maintenance and care
■
Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operations of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
CAUTION
■Warning in handling of 12-volt battery
●Engine exhaust, some of its constituents, and a wide variety of automobile
components contain or emit chemicals known to the State of California to
cause cancer and birth defects and other reproductive harm. Work in a
well ventilated area.
● Oils, fuels and fluids contained in vehicles as well as waste produced by
component wear contain or emit chemicals known to the State of Califor-
nia to cause cancer and birth defects or other reproductive harm. Avoid
exposure and wash any affected area immediately.
● 12-volt battery posts, terminals and related accessories contain lead and
lead compounds which are known to cause brain damage. Wash your
hands after handling. ( →P. 443)

420
4-2. Maintenance
General maintenance
Engine compartment
ItemsCheck points
12-volt battery Maintenance-free (→P. 443)
Brake fluid At the correct level? (→P. 442)
Engine/power control unit coolant At the correct level? ( →P. 439)
Engine oil At the correct level? (→P. 435)
Exhaust system No fumes or strange sounds?
Radiator/condenser/hoses Not blocked with foreign matter?
(
→P. 442)
Washer fluid At the correct level? (→P. 446)
Listed below are the general maintenance items that should be per-
formed at the intervals specified in the “Scheduled Maintenance
Guide” or “Owner’s Manual Supp lement”. It is recommended that
any problem you notice should be brought to the attention of your
Toyota dealer or qualifie d service shop for advice.