TOYOTA HIGHLANDER HYBRID 2018 (in English) Service Manual

411-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM0E032U)
◆SRS front airbagsSRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front pas-
senger from impact with interior components
SRS driver’s knee airbag
Can help provide driver protection
SRS seat cushion airbag
Can help restrain the front passenger
SRS airbags
The SRS airbags inflate when the vehicle is subjected to certain
types of severe impacts that may cause significant injury to the
occupants. They work together with the seat belts to help reduce
the risk of death or serious injury.
1
2
3

421-1. For safe use
HIGHLANDER_HV_U (OM0E032U)
◆SRS side and curtain shield airbagsSRS front side airbags
Can help protect the torso of the front seat occupants
SRS curtain shield airbags
● Can help protect primarily the head of occupants in the outer
seats
● Can prevent the occupan ts from being thrown from the vehicle
in the event of vehicle rollover
4
5

431-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM0E032U)
SRS airbag system components
Front passenger airbag
Curtain shield airbags
Side impact sensors (front
doors)
“AIR BAG ON” and “AIR BAG
OFF” indicator lights
Seat belt pretensioners and
force limiters
Side airbags
Seat cushion airbag
SRS warning light
Driver airbagSide impact sensors (rear)
Front passenger’s seat belt
buckle switch
Driver’s seat position sensor
Driver’s seat belt buckle
switch
Driver’s knee airbag
Front passenger occupant
classification system (ECU
and sensors)
Front impact sensors
Airbag sensor assembly1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

441-1. For safe use
HIGHLANDER_HV_U (OM0E032U)
Your vehicle is equipped with ADVANCED AIRBAGS designed based
on the US motor vehicle safety standards (FMVSS208). The airbag
sensor assembly (ECU ) controls airbag deployment based on infor-
mation obtained from the sensors et c. shown in the system compo-
nents diagram above. This informat ion includes crash severity and
occupant information. As the airbags deploy, a chemical reaction in
the inflators quickly fills the airbag s with non-toxic gas to help restrain
the motion of the occupants.
WARNING
■ SRS airbag precautions
Observe the following precautions regarding the SRS airbags.
Failure to do so may cause death or serious injury.
● The driver and all passengers in the vehicle must wear their seat belts
properly.
The SRS airbags are supplemental devices to be used with the seat belts.
● The SRS driver airbag deploys with considerable force, and can cause
death or serious injury especially if the driver is very close to the airbag.
The National Highway Traffic Safety Administration (NHTSA) advises:
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm)
of inflation, placing yourself 10 in. (250 mm) from your driver airbag pro-
vides you with a clear margin of safety. This distance is measured from
the center of the steering wheel to your breastbone. If you sit less than 10
in. (250 mm) away now, you can change your driving position in several
ways:
• Move your seat to the rear as far as you can while still reaching the ped- als comfortably.
• Slightly recline the back of the seat.
Although vehicle designs vary, many drivers can achieve the 10 in. (250
mm) distance, even with the driver seat all the way forward, simply by
reclining the back of the seat somewhat. If reclining the back of your
seat makes it hard to see the road, raise yourself by using a firm, non-
slippery cushion, or raise the seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the air-
bag toward your chest instead of your head and neck.
The seat should be adjusted as recommended by NHTSA above, while
still maintaining control of the foot pedals, steering wheel, and your v\
iew
of the instrument panel controls.

451-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM0E032U)
WARNING
■SRS airbag precautions
● The SRS front passenger airbag also deploys with considerable force, and
can cause death or serious injury especially if the front passenger is very
close to the airbag. The front passenger seat should be as far from the air-
bag as possible with the seatback adjusted, so the front passenger sits
upright.
● Improperly seated and/or restrained infants and children can be killed or
seriously injured by a deploying airbag. An infant or child who is too small
to use a seat belt should be properly secured using a child restraint sys-
tem. Toyota strongly recommends that all infants and children be placed in
the rear seats of the vehicle and properly restrained. The rear seats are
safer for infants and children than the front passenger seat. ( →P. 62)
●If the seat belt extender has been con-
nected to the front seat belt buckles but
the seat belt extender has not also been
fastened to the latch plate of the seat
belt, the SRS front airbags will judge
that the driver and front passenger are
wearing the seat belt even though the
seat belt has not been connected. In
this case, the SRS front airbags may
not activate correctly in a collision,
resulting in death or serious injury in the
event of a collision. Be sure to wear the
seat belt with the seat belt extender.
●Do not sit on the edge of the seat or
lean against the dashboard.

461-1. For safe use
HIGHLANDER_HV_U (OM0E032U)
WARNING
■SRS airbag precautions
● Do not allow a child to stand in front of
the SRS front passenger airbag unit or
sit on the knees of a front passenger.
● Do not allow the front seat occupants to
hold items on their knees.
● Do not lean against the door, the roof
side rail or the front, side and rear pil-
lars.
● Do not allow anyone to kneel on the
passenger seats toward the door or put
their head or hands outside the vehicle.
● Do not attach anything to or lean any-
thing against areas such as the dash-
board, steering wheel pad and lower
portion of the instrument panel.
These items can become projectiles
when the SRS driver, front passenger
and driver’s knee airbag deploy.
● Do not attach anything to areas such as
a door, windshield, side window, front or
rear pillar, roof side rail and assist grip.

471-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM0E032U)
WARNING
■SRS airbag precautions
● Do not hang coat hangers or other hard objects on the coat hooks. All of
these items could become projectiles and may cause death or serious
injury, should the SRS curtain shield airbags deploy.
● If a vinyl cover is put on the area where the SRS driver’s knee airbag will
deploy, be sure to remove it.
● Do not use seat accessories which cover the parts where the SRS side
airbags and SRS seat cushion airbag inflate as they may interfere with
inflation of the airbags. Such accessories may prevent the side airbags
and seat cushion airbag from activating correctly, disable the system or
cause the side airbags and seat cushion airbag to inflate accidentally,
resulting in death or serious injury.
● Do not strike or apply significant levels of force to the area of the SRS air-
bag components.
Doing so can cause the SRS airbags to malfunction.
● Do not touch any of the component parts immediately after the SRS air-
bags have deployed (inflated) as they may be hot.
● If breathing becomes difficult after the SRS airbags have deployed, open a
door or window to allow fresh air in, or leave the vehicle if it is safe to do
so. Wash off any residue as soon as possible to prevent skin irritation.
● If the areas where the SRS airbags are stored, such as the steering wheel
pad and front and rear pillar garnishes are damaged or cracked, have
them replaced by your Toyota dealer.
● Do not place anything, such as a cushion, on the front passenger's seat.
Doing so will disperse the passenger's weight, which prevents the sensor
from detecting the passenger's weight properly. As a result, the SRS front
airbags for the front passenger may not deploy in the event of a collisi\
on.

481-1. For safe use
HIGHLANDER_HV_U (OM0E032U)
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc., may be sustained from SRS airbags,
due to the extremely high speed deployment (inflation) by hot gases.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover and inflat\
or) as
well as the front seats, parts of the front and rear pillars, and roof side rails
may be hot for several minutes. The airbag itself may also be hot.
● The windshield may crack.
● For U.S.A.: For Safety Connect subscri bers, if the SRS airbags deploy or in
the event of a severe rear-end collision, the system is designed to send an
emergency call to the response center, notifying them of the vehicle’s loca-
tion (without needing to push the “SOS” button) and an agent will attempt to
speak with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants are unable to communicate, the agent auto-
matically treats the call as an emergency and helps to dispatch the
necessary emergency services. ( →P. 479)
WARNING
■Modification and disposal of SRS airbag system components
Do not dispose of your vehicle or per form any of the following modifications
without consulting your Toyota dealer. The SRS airbags may malfunction or
deploy (inflate) accidentally, causing death or serious injury.
● Installation, removal, disassembly and repair of the SRS airbags
● Repairs, modifications, removal or replacement of the steering wheel,
instrument panel, dashboard, seats or seat upholstery, front, side and rear
pillars or roof side rails
● Repairs or modifications of the front fender, front bumper, or side of the
occupant compartment
● Installation of a grille guard (bull bars, kangaroo bar, etc.), snow plows,
winches or roof luggage carrier
● Modifications to the vehicle’s suspension system
● Installation of electronic devices such as mobile two-way radios and CD
players
● Modifications to your vehicle for a person with a physical disability

491-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM0E032U)■
SRS airbag deployment conditions (SRS front airbags)
●The SRS front airbags will deploy in the event of an impact that exceeds the
set threshold level (the level of force corresponding to an approximately 12 -
18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or
deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only the seat belt pre-
tensioners will activate.
● The SRS front airbags for the front passenger will not activate if there is no
passenger sitting in the front passenger seat. However, the SRS front air-
bags for the front passenger may deploy if luggage is put in the seat, even if
the seat is unoccupied. ( →P. 54)
● The SRS seat cushion airbag on the front passenger’s seat will not operate
if the occupant is not wearing a seat belt.
■ SRS airbag deployment conditions (S RS side and curtain shield airbags)
● The SRS side and curtain shield airbags will deploy in the event of an
impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 3300 lb. [1500 kg] vehi\
cle
colliding with the vehicle cabin from a direction perpendicular to the vehicle
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/h]).
● The SRS curtain shield airbags will deploy in the event of vehicle rollover.
● The SRS side and curtain shield airbags will deploy in the event of a severe
frontal collision.

501-1. For safe use
HIGHLANDER_HV_U (OM0E032U)■
Conditions under which the SRS airbags may deploy (inflate), other than
a collision
The SRS front airbags and SRS side and curtain shield airbags may also
deploy if a serious impact occurs to the underside of your vehicle. Some
examples are shown in the illustration.
The SRS curtain shield airbags may also deploy under the situations shown
in the illustration.
■ Types of collisions that may not de ploy the SRS airbags (SRS front air-
bags)
The SRS front airbags do not generally inflate if the vehicle is involved in a
side or rear collision, if it rolls over, or if it is involved in a low-speed frontal
collision. But, whenever a collision of any type causes sufficient forward
deceleration of the vehicle, deployment of the SRS front airbags may occur. ● Hitting a curb, edge of pavement or hard
surface
● Falling into or jumping over a deep hole
● Landing hard or falling
● The angle of vehicle tip-up is marginal
● The vehicle skids and hits a curb stone
● Collision from the side
● Collision from the rear
● Vehicle rollover