air conditioning TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

5
1
9 8 6 5
4
3
2
HIGHLANDER_HV_U
10
7
5-10. Bluetooth®
Bluetooth®......................... 429
5-11. Using the voice command system
Voice command system .... 433
6-1. Using the air conditioning system
and defogger
Front automatic air conditioning system ........ 440
Rear automatic air conditioning system ........ 447
Heated steering wheel/ seat heaters/
seat ventilators ................ 450
6-2. Using the interior lights Interior lights list ................ 453
• Interior lights ................. 454
• Personal lights .............. 454
6-3. Using the storage features
List of storage features...... 455
• Glove box...................... 456
• Console box .................. 456
• Bottle holders ................ 457
• Cup holders .................. 458
• Auxiliary boxes .............. 460
• Open tray ...................... 461
Luggage compartment features ........................... 462 6-4. Using the other
interior features
Other interior features........ 467
• Sun visors ..................... 467
• Vanity mirrors ................ 467
• Conversation mirror ....... 468
• Clock ............................. 468
• Outside temperature display ........................... 469
• Power outlets ................ 470
• USB charging ports ....... 472
• Rear sunshades ............ 474
• Armrest.......................... 475
• Coat hooks .................... 476
• Assist grips .................... 476
• Side table ...................... 477
Garage door opener .......... 478
Compass ........................... 485
6Interior features

TABLE OF CONTENTS6
HIGHLANDER_HV_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ................ 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 562
If you think something is wrong ........................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed...................... 576
If you have a flat tire .......... 596
If the hybrid system will not start ..................... 620
If the electronic key does not operate
properly ........................... 622
If the 12-volt battery is discharged ................... 625
If your vehicle overheats......................... 630
If the vehicle becomes stuck ................ 634
7Maintenance and care8When trouble arises

19Pictorial index
HIGHLANDER_HV_UParking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 246
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 246
Precautions for winter season . . . . . . . . . . . . . . . . . . . . . . . . . P. 345
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 576
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 245
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Headlights/tail lights/daytime running lights . . . . . . . . .
. . . . . . P. 247
Front fog lights
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 256, 260
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 256, 260
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 516
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 586
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 560
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 177
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 177
Automatic air conditioning system . . . . . . . . . . . . . . . . . . . P. 440
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 440
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 442
Entune Audio
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 355
Entune Audio Plus
*1, 2
Entune Premium Audio*1, 2
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 468
Power back door main switch
*1. . . . . . . . . . . . . . . . . . . . . . P. 139
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 264
*1: If equipped
*2: For vehicles with Entune Premium Audio or Entune Audio Plus, refer to
“NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.
4
5
6
7
8
9
10
11
12
13
14

24Pictorial index
HIGHLANDER_HV_U
■Interior
SRS airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 41
Floor mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 28
Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 160
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 173
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 32
Console box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 456
Cup holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 458
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 162
Rear automatic air conditioning switches . . . . . . . . . . . . . . P. 447
Second seat heater switches
*1 . . . . . . . . . . . . . . . . . . . . . . P. 452
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 475
Side table
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 477
Rear seat entertainment system
*1, 2
1
2
3
4
5
6
7
8
9
10
11
12

911-3. Hybrid system
1
For safety and security
HIGHLANDER_HV_U
The illustration is an example for explanation and may differ from the
actual item.
Hybrid system precautions
Take care when handling the hybrid system, as it is a high volt -
age system (about 650 V at maximum) as well as contains parts
that become extremely hot when the hybrid system is operating.
Obey the warning labels attached to the vehicle.
Warning label
Service plug
High voltage cables (orange)
Power control un it with DC/DC
converter
Hybrid battery (traction bat-
tery) Rear electric motor (traction
motor)
Front electric motor (traction
motor)
Air conditioning compressor1
2
3
4
5
6
7
8

2424-2. Driving procedures
HIGHLANDER_HV_U
■Operation of the air conditioning system in Eco drive mode
Eco drive mode controls the heating/cooling operations and fan speed of the
air conditioning system to enhance fuel efficiency. ( P. 440) To improve air
conditioning performance, adjust the fan speed or turn off Eco drive mode.
■ Automatic return to normal driving mode
If EV drive mode is selected, the driving mode will automatical ly return to nor-
mal mode when the hybrid system is turned off.
■ S mode
●When the shift range is 5 or lower, holding the shift lever toward “+” sets the
shift range to 6.
● To prevent the engine from over-revving, upshifting may automat ically
occur.
■ When driving with dynamic radar cruise control activated
Even when performing the following actions with the intent of e nabling engine
braking, engine braking will not activate while driving in S mo de and down-
shifting to 5 or 4 because dynamic radar cruise control will no t be canceled.
( P. 298)
■ Shift lock system
The shift lock system is a system to prevent accidental operation of the shift
lever in starting.
The shift lever can be shifted from P only when the power switc h is in ON
mode and the brake pedal is being depressed.

341
4
Driving
HIGHLANDER_HV_U
4-6. Driving tips
◆Using Eco drive mode
When using Eco drive mode, the torque corresponding to the accel-
erator pedal depression amount can be generated more smoothly
than it is in normal conditions. In addition, the operation of the air
conditioning system (heating/coo ling) will be minimized, improving
the fuel economy. ( P. 440)
◆Use of Hybrid System Indicator
The Eco-friendly driving is possible by keeping the indicate of
Hybrid System Indicator within Eco area. ( P. 111 )
◆Shift lever operation
Shift the shift lever to D when stopped at a traffic light, or driving in
heavy traffic, etc. Shift the shift lever to P when parking. Wh en
using the N, there is no positiv e effect on fuel consumption. In the
N, the gasoline engine operates but electricity cannot be gener -
ated. Also, when using the air conditioning system, etc., the h ybrid
battery (traction batt ery) power is consumed.
◆Accelerator pedal/brake pedal operation
●Drive your vehicle smoothly. Avoid abrupt acceleration and
deceleration. Gradual accelerat ion and deceleration will make
more effective use of the electric motor (traction motor) witho ut
having to use gaso line engine power.
● Avoid repeated acceleration. Repeated acceleration consumes
hybrid battery (tracti on battery) power, resulting in poor fuel con-
sumption. Battery power can be restored by driving with the
accelerator pedal slightly released.
Hybrid vehicle driving tips
For economical and ecological dri ving, pay attention to the fol-
lowing points:

3424-6. Driving tips
HIGHLANDER_HV_U
◆When braking
Make sure to operate the brakes gently and in a timely manner. A
greater amount of electrical energy can be regenerated when slow-
ing down.
◆Delays
Repeated acceleration and deceleration, as well as long waits a t
traffic lights, will lead to bad fuel economy. Check traffic re ports
before leaving and avoid delays as much as possible. When drivi ng
in a traffic jam, gently release the brake pedal to allow the v ehicle to
move forward slightly while avoiding overuse of the accelerator
pedal. Doing so can help control excessive gasoline consumption.
◆Highway driving
Control and maintain the vehicle at a constant speed. Before st op-
ping at a toll booth or similar, allow plenty of time to releas e the
accelerator and gently apply the brakes. A greater amount of el ec-
trical energy can be regenerated when slowing down.
◆Air conditioning
Use the air conditioning only when necessary. Doing so can help
reduce excessive gasoline consumption.
In summer: When the ambient tempe rature is high, use the recircu-
lated air mode. Doing so will help to reduce the burden on the air
conditioning system and reduce fuel consumption as well.
In winter: Because the gasolin e engine will not automatically cut out
until it and the interior of the vehicle are warm, it will cons ume fuel.
Also, fuel consumption can be improved by avoiding overuse of t he
heater.

429
5
Audio system
HIGHLANDER_HV_U
5-10. Bluetooth®
■When using the Bluetooth® audio system
● In the following conditions, the system may not function.
• If the portable audio player is turned off
• If the portable audio player is not connected
• If the portable audio player’s battery is low
● There may be a delay if a cellular phone connection is made dur ing
Bluetooth
® audio play.
● Depending on the type of portable audio player that is connecte d to the sys-
tem, operation may differ slightly and certain functions may no t be available.
■ When using the hands-free system
●Entune Audio is muted when making a call.
● If both parties speak at the same time, it may be difficult to hear.
● If the received call volume is overly loud, an echo may be heard.
If the Bluetooth
® phone is too close to the system, quality of the sound may
deteriorate and connection status may deteriorate.
● In the following circumstances, it may be difficult to hear the other party:
• When driving on unpaved roads
• When driving at high speeds
• If a roof or window is open
• If the air conditioning is blowing directly on the microphone
• If there is interference from the network of the cellular phon e
■ Conditions under which the system will not operate
●If using a cellular phone that does not support Bluetooth
®
●If the cellular phone is turned off
● If you are outside of cellular phone service coverage
● If the cellular phone is not connected
● If the cellular phone’s battery is low
● When outgoing calls are controlled, due to heavy traffic on tel ephone lines,
etc.
● When the cellular phone itself cannot be used
● When transferring contact data from the cellular phone
Bluetooth®

4345-11. Using the voice command system
HIGHLANDER_HV_U
■Microphone
P. 402
■ When using the microphone
●It is unnecessary to speak directly into the microphone when gi ving a com-
mand.
● When “Voice Prompt Interrupt” set to on, it is not necessary to wait for the
confirmation beep before speaking a command. ( P. 366)
● Voice commands may not be recognized if:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while voice commands are spoken.
• The air conditioning speed is set high.
• The air conditioning vents are turned towards the microphone.
● In the following conditions, the system may not recognize the command
properly and using voice commands may not be possible:
• The command is incorrect or unclear. Note that certain words, accents or
speech patterns may be difficult for the system to recognize.
• There is excessive background noise, such as wind noise.
Due to natural language speech recognition technology, this sys tem
enables recognition of a command when spoken naturally. However ,
the system cannot recognize ever y variation of each command.
In some situations, it is possi ble to omit the command for the proce-
dure and directly state the desired operation.
Not all voice commands are displayed in the short cut menu.
This function is available in English, Spanish and French.
■Expression examples for each function
Casual speech recognization
CommandExpression examples
“Call
”Get me .
Dial on his phone.
“Dial ”Dial <3334445555>.
Ring <3334445555>.