TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

HIGHLANDER_HV_U
Pictorial indexSearch by illustration
1For safety
and securityMake sure to read through them
2Instrument
clusterHow to read the gauges and meters, the variety of
warning lights and indicators, etc.
3
Operation of
each
componentOpening and closing the doors and windows,
adjustment before driving, etc.
4DrivingOperations and advice which are necessary for
driving
5Audio systemOperating the audio system
6Interior featuresUsage of the interior features, etc.
7Maintenance
and careCaring for your vehicle and maintenance
procedures
8When trouble
arisesWhat to do in case of malfunction or emergency
9Vehicle
specificationsVehicle specifications, customizable features, etc.
10For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

TABLE OF CONTENTS2
HIGHLANDER_HV_UFor your information....................... 8
Reading this manual .................... 14
How to search .............................. 15
Pictorial index .............................. 16
1-1. For safe use
Before driving ...................... 28
For safe driving ................... 30
Seat belts ............................ 32
SRS airbags ........................ 41
Front passenger occupant classification system ......... 54
Safety information for children ........................ 61
Child restraint systems ........ 62
Installing child restraints ...... 66
Exhaust gas precautions ..... 80
1-2. Emergency assistance Safety Connect.................... 81
1-3. Hybrid system Hybrid system features ....... 87
Hybrid system precautions ....................... 91
1-4. Theft deterrent system Immobilizer system ............. 97
Alarm ................................... 99
2. Instrument cluster Warning lights and indicators......................... 104
Gauge and meters ............ 109
Multi-information display ............................. 113
Energy monitor/ consumption screen ........ 119 3-1. Key information
Keys................................... 126
3-2. Opening, closing and locking the doors
Side doors ......................... 130
Back door .......................... 136
Glass hatch........................ 148
Smart key system .............. 152
3-3. Adjusting the seats Front seats......................... 160
Rear seats ......................... 162
Driving position memory ........................... 169
Head restraints .................. 173
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 177
Inside rear view mirror ....... 179
Outside rear view mirrors ............................. 181
3-5. Opening and closing the windows
Power windows.................. 183
Moon roof .......................... 187
Panoramic moon roof ........ 191
1For safety and security
2Instrument cluster
3Operation of each
component

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4-1. Before drivingDriving the vehicle ............. 198
Cargo and luggage............ 208
Vehicle load limits ............. 213
Trailer towing..................... 214
Dinghy towing.................... 230
4-2. Driving procedures Power (ignition) switch ...... 231
EV drive mode................... 237
Hybrid transmission........... 239
Turn signal lever................ 245
Parking brake .................... 246
4-3. Operating the lights and wipers
Headlight switch ................ 247
Automatic High Beam ....... 251
Fog light switch ................. 255
Windshield wipers and washer ..................... 256
Rear window wiper and washer ..................... 260
4-4. Refueling Opening the fuel tank cap .......................... 262 4-5. Using the driving
support systems
Toyota Safety Sense P ...... 267
PCS (Pre-Collision System)..... 274
LDA (Lane Departure Alert with steering
control) ............................ 288
Dynamic radar cruise control.............................. 298
Rear view monitor system ............................. 311
BSM (Blind Spot Monitor)......... 320
• BSM function ................. 325
• RCTA function ............... 329
Driving assist systems ....... 335
4-6. Driving tips Hybrid vehicle driving tips ....................... 341
Winter driving tips .............. 344
Utility vehicle precautions ...................... 348
4Driving

TABLE OF CONTENTS4
HIGHLANDER_HV_U5-1. Basic Operations
Audio system types ........... 354
Entune Audio..................... 355
Steering wheel audio switches ................ 358
AUX Port/USB Port ........... 359
Basic audio operations ...... 360
5-2. Setup Setup menu ....................... 362
General settings ................ 363
Audio settings.................... 364
Display settings ................. 365
Voice settings .................... 366
5-3. Using Entune Audio Selecting the audio source ................... 367
List screen operation ......... 368
Optimal use of Entune Audio .................. 370
5-4. Using the radio Radio operation ................. 371
5-5. Playing an audio CD and MP3/WMA/AAC discs
CD player operation .......... 373
5-6. Using an external device
Listening to an iPod........... 379
Listening to a USB memory device................ 383
Using the AUX port ........... 387 5-7. Connecting Bluetooth
®
Preparations to
use wireless
communication ................ 388
Registering a Bluetooth
®
audio player
for the first time................ 392
Registering a Bluetooth
®
phone for the first time..... 393
Registering a Bluetooth
®
device .............................. 394
Connecting a Bluetooth
®
device .............................. 396
Displaying a Bluetooth
®
device details................... 398
Detailed Bluetooth
®
system settings................ 399
5-8. Bluetooth
® Audio
Listening to Bluetooth®
Audio ............................... 400
5-9. Bluetooth
® phone
Using a Bluetooth®
Phone .............................. 401
Making a call...................... 403
Receiving a call ................. 406
Speaking on the phone...... 407
Bluetooth
® phone
message function ............ 410
Using the steering wheel switches ................ 414
Bluetooth
® phone
settings ............................ 415
Contact/Call History Settings ........................... 416
What to do if... (Troubleshooting) ............ 425
5Audio system

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5-10. Bluetooth®
Bluetooth®......................... 429
5-11. Using the voice command system
Voice command system .... 433
6-1. Using the air conditioning system
and defogger
Front automatic air conditioning system ........ 440
Rear automatic air conditioning system ........ 447
Heated steering wheel/ seat heaters/
seat ventilators ................ 450
6-2. Using the interior lights Interior lights list ................ 453
• Interior lights ................. 454
• Personal lights .............. 454
6-3. Using the storage features
List of storage features...... 455
• Glove box...................... 456
• Console box .................. 456
• Bottle holders ................ 457
• Cup holders .................. 458
• Auxiliary boxes .............. 460
• Open tray ...................... 461
Luggage compartment features ........................... 462 6-4. Using the other
interior features
Other interior features........ 467
• Sun visors ..................... 467
• Vanity mirrors ................ 467
• Conversation mirror ....... 468
• Clock ............................. 468
• Outside temperature display ........................... 469
• Power outlets ................ 470
• USB charging ports ....... 472
• Rear sunshades ............ 474
• Armrest.......................... 475
• Coat hooks .................... 476
• Assist grips .................... 476
• Side table ...................... 477
Garage door opener .......... 478
Compass ........................... 485
6Interior features

TABLE OF CONTENTS6
HIGHLANDER_HV_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ................ 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 562
If you think something is wrong ........................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed...................... 576
If you have a flat tire .......... 596
If the hybrid system will not start ..................... 620
If the electronic key does not operate
properly ........................... 622
If the 12-volt battery is discharged ................... 625
If your vehicle overheats......................... 630
If the vehicle becomes stuck ................ 634
7Maintenance and care8When trouble arises

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9-1. SpecificationsMaintenance data (fuel, oil level, etc.) .......... 638
Fuel information ................ 650
Tire information ................. 653
9-2. Customization Customizable features ...... 666
9-3. Initialization Items to initialize................ 677
Reporting safety defects for U.S. owners ........................ 680
Seat belt instructions for Canadian owners
(in French) ............................... 681
SRS airbag instructions for Canadian owners
(in French) ............................... 684
What to do if... (Troubleshooting) .................... 694
Alphabetical index...................... 699
9Vehicle specifications
10For owners
Index

8
HIGHLANDER_HV_UPlease note that this manual applies to all models and all equi
pment, includ-
ing options. Therefore, you may find some explanations for equi pment not
installed on your vehicle.
All specifications provided in this manual are current at the t ime of printing.
However, because of the Toyota policy of continual product impr ovement, we
reserve the right to make changes at any time without notice.
Depending on specifications, the vehicle shown in the illustrat ions may differ
from your vehicle in terms of color and equipment.
Approximately five hours after the hybrid system is turned off, you may hear
sound coming from under the vehicle for several minutes. This i s the sound of
a fuel evaporation leakage check and, it does not indicate a ma lfunction.
A wide variety of non-genuine spare parts and accessories for T oyota vehi-
cles are currently available in the market. You should know tha t Toyota does
not warrant these products and is not responsible for their per formance,
repair, or replacement, or for any damage they may cause to, or adverse
effect they may have on, your Toyota vehicle.
This vehicle should not be modified with non-genuine Toyota pro ducts. Modi-
fication with non-genuine Toyota products could affect its perf ormance, safety
or durability, and may even violate governmental regulations. In addition,
damage or performance problems resulting from the modification may not be
covered under warranty.
For your infor mation
Main Owner’s Manual
Noise from under vehicle after turning off the hybrid system
Accessories, spare parts and m odification of your Toyota

9
HIGHLANDER_HV_UThe installation of a mobile two-way radio system in your vehic
le could affect
electronic systems such as:
● Multiport fuel injection system/sequential multiport fuel injection system
● Toyota Safety Sense P
● Anti-lock brake system
● SRS airbag system
● Seat belt pretensioner system
Be sure to check with your Toyota dealer for precautionary meas ures or spe-
cial instructions regarding instal lation of a mobile two-way radio system.
High voltage parts and cables on the hybrid vehicles emit appro ximately the
same amount of electromagnetic waves as the conventional gasoli ne pow-
ered vehicles or home electronic appliances despite of their el ectromagnetic
shielding.
Unwanted noise may occur in the reception of the mobile two-way radio.
Installation of a mobile two-way radio system

10
HIGHLANDER_HV_UYour Toyota is equipped with several sophisticated computers th
at will record
certain data, such as:
• Engine speed
• Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
• Hybrid battery (traction battery) status
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conver sations or
sounds, and only record images outside of the vehicle in certai n situations.
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Usage of data collected through Safety Connect (U.S. mainland o nly)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscription Service
Agreement for information on data collected and its usage.
●To learn more about the vehicle data collected, used and shared by
Toyota, please visit www.toyota.com/privacyvts/
.
Vehicle data recordings