tires TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

TABLE OF CONTENTS6
HIGHLANDER_HV_U7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 490
Cleaning and protecting the vehicle interior ........... 494
7-2. Maintenance Maintenance requirements ................... 497
General maintenance ........ 500
Emission inspection and maintenance (I/M)
programs ......................... 503
7-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 504
Hood.................................. 506
Positioning a floor jack ...... 508
Engine compartment ......... 509
12-volt battery ................... 517
Tires .................................. 522
Tire inflation pressure........ 532
Wheels .............................. 535
Air conditioning filter .......... 537
Electronic key battery ........ 539
Checking and replacing fuses ................ 541
Light bulbs ......................... 545 8-1. Essential information
Emergency flashers ........... 560
If your vehicle has to be stopped in an
emergency....................... 561
8-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 562
If you think something is wrong ........................... 566
If a warning light turns on or a warning buzzer
sounds ............................. 567
If a warning message is displayed...................... 576
If you have a flat tire .......... 596
If the hybrid system will not start ..................... 620
If the electronic key does not operate
properly ........................... 622
If the 12-volt battery is discharged ................... 625
If your vehicle overheats......................... 630
If the vehicle becomes stuck ................ 634
7Maintenance and care8When trouble arises

17Pictorial index
HIGHLANDER_HV_UFuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 262
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 262
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 641
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 522
Tire size/inflation pressure . . . . . . . . . . . . . . . . . .
. . . . . . . . . . P. 646
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 344
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 522
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 596
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 506
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 630
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 578
Headlights/daytime running lights
*. . . . . . . . . . . . . . . . . . . P. 247
Daytime running lights
*/parking lights*. . . . . . . . . . . . . . . P. 247
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255
Front turn signal lig hts/parking lights
*. . . . . . . . . . . . . . . . P. 245
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 336
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 247
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 245
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 545, Watts: P. 649)
*: If equipped
9
10
11
12
13
14
15
16
17

1994-1. Before driving
4
Driving
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Make sure that the parking brake is set and shift the shift lever to D.
Gently depress the accelerator pedal.
Release the parking brake.
■ When starting off on an uphill
The hill-start assist control will activate. ( P. 336)
■ For fuel-efficient driving
Keep in mind that hybrid vehicles are similar to conventional vehicles, and it
is necessary to refrain from activities such as sudden accelera tion. (P. 341)
■ Driving in the rain
●Drive carefully when it is raining, because visibility will be reduced, the win-
dows may become fogged-up, and the road will be slippery.
● Drive carefully when it starts to rain, because the road surface will be espe-
cially slippery.
● Refrain from high speeds when driving on an expressway in the r ain,
because there may be a layer of water between the tires and the road sur-
face, preventing the steering and brakes from operating properl y.
■ Engine speed while driving
In the following conditions, the engine speed may become high while driving.
This is due to automatic up-shifting control or down-shifting implementation to
meet driving conditions. It does not indicate sudden acceleration.
●The vehicle is judged to be driving uphill or downhill
● When the accelerator pedal is released
■ Breaking in your new Toyota
To extend the life of the vehicle, observing the following prec autions is recom-
mended:
● For the first 186 miles (300 km):
Avoid sudden stops.
● For the first 500 miles (800 km):
Do not tow a trailer.
● For the first 621 miles (1000 km):
• Do not drive at extremely high speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low gears.
• Do not drive at a constant speed for extended periods.
Starting off on a steep uphill
1
2
3

2024-1. Before driving
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WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When driving the vehicle
● Use engine braking (downshift) to maintain a safe speed when driving
down a steep hill.
Using the brakes continuously may cause the brakes to overheat and lose
effectiveness. ( P. 239)
● Do not adjust the positions of the steering wheel, the seat, or the inside or
outside rear view mirrors while driving.
Doing so may result in a loss of vehicle control.
● Always check that all passengers’ arms, heads or other parts of their body
are not outside the vehicle.
● Do not drive in excess of the speed limit. Even if the legal sp eed limit per-
mits it, do not drive over 85 mph (140 km/h) unless your vehicl e has high-
speed capability tires. Driving over 85 mph (140 km/h) may resu lt in tire
failure, loss of control and possible injury. Be sure to consult a tire dealer
to determine whether the tires on your vehicle are high-speed c apability
tires or not before driving at such speeds.
■ When driving on slippery road surfaces
● Sudden braking, acceleration and steering may cause tire slippa ge and
reduce your ability to control the vehicle.
● Sudden acceleration, engine braking due to shifting, or changes in engine
speed could cause the vehicle to skid.
● After driving through a puddle, lightly depress the brake pedal to make
sure that the brakes are functioning properly. Wet brake pads m ay prevent
the brakes from functioning properly. If the brakes on only one side are wet
and not functioning properly, steering control may be affected.

2064-1. Before driving
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WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When braking
● When the brakes are wet, drive more cautiously.
Braking distance increases when the brakes are wet, and this ma y cause
one side of the vehicle to brake differently than the other sid e. Also, the
parking brake may not securely hold the vehicle.
● If the electronically controlled brake system does not operate, do not fol-
low other vehicles closely and avoid hills or sharp turns that require brak-
ing.
In this case, braking is still possible, but the brake pedal sh ould be
depressed more firmly than usual. Also, the braking distance wi ll increase.
Have your brakes fixed immediately.
● The brake system consists of 2 or more individual hydraulic systems; if
one of the systems fails, the other(s) will still operate. In t his case, the
brake pedal should be depressed more firmly than usual and the braking
distance will increase. Have your brakes fixed immediately.
■ If the vehicle becomes stuck
Do not spin the wheels excessively when any of the tires is up in the air, or
the vehicle is stuck in sand, mud, etc. This may damage the driveline com-
ponents or propel the vehicle forward or backward, causing an a ccident.
NOTICE
■When driving the vehicle
● Do not depress the accelerator and brake pedals at the same tim e during
driving, as this may restrain driving torque.
● Do not use the accelerator pedal or depress the accelerator and brake
pedals at the same time to hold the vehicle on a hill.

2134-1. Before driving
4
Driving
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◆Total load capacity (vehicle capacity weight): P. 638
Total load capacity means the co mbined weight of occupants, cargo
and luggage.
◆Seating capacity: 7 or 8 occ upants (Front 2, Rear 5 or 6)
Seating capacity means the max imum number of occupants whose
estimated average weight is 1 50 lb. (68 kg) per person.
◆TWR (Trailer Weight Rating): P. 218, 638
TWR means the maximum gross trai ler weight (trailer weight plus
its cargo weight) that your vehicle is able to tow.
◆Cargo capacity
Cargo capacity may increase or decrease depending on the weight
and the number o f occupants.
■Total load capacity and seating capacity
These details are also described on the tire and loading inform ation label.
(  P. 532)
Vehicle load limits
Vehicle load limits include total load capacity, seating capaci ty,
TWR (Trailer Weight Rati ng) and cargo capacity.
WARNING
■Overloading the vehicle
Do not overload the vehicle.
It may not only cause damage to the tires, but also degrade steering
and braking ability, res ulting in an accident.

2234-1. Before driving
4
Driving
HIGHLANDER_HV_U
Your vehicle will handle differently when towing a trailer. Help to avoid
an accident, death or serious injury, keep the following in min d when
towing:
● Speed limits for towing a trailer vary by state or province. Do not
exceed the posted to wing speed limit.
● Toyota recommends that the vehicl e-trailer speed limit is 65 mph
(104 km/h) on a flat, straight, dry road. Do not exceed this li mit, the
posted towing speed limit or the speed limit for your trailer as set
forth in your trailer owner’s manu al, whichever is lowest. Instability
of the towing vehicle-trailer combination (trailer sway) increa ses as
speed increases. Exceeding speed limits may cause loss of contr ol.
● Before starting out, check the trailer lights, tires and the vehicle-
trailer connections. Recheck af ter driving a short distance.
● Practice turning, stopping and reversing with the trailer attac hed in
an area away from traffic until you become accustomed to the fe el
of the vehicle-trailer combination.
● Reversing with a trailer attached is difficult and requires pra ctice.
Grip the bottom of the steering wheel and move your hand to the
left to move the trailer to the left. Move your hand to the rig ht to
move the trailer to right. (This is generally opposite to reversing
without a trailer attached.) Avoid sharp or prolonged turning. Have
someone guide you when reversing to reduce the risk of an acci-
dent.
● As stopping distance is increased when towing a trailer, vehicl e-to
vehicle distance should be increased. For each 10 mph (16 km/h)
of speed, allow at least one v ehicle and trailer length.
● Avoid sudden braking as you may skid, resulting in the trailer jack-
knifing and a loss of vehicle control. This is especially true on wet or
slippery surfaces.
● Avoid jerky starts or sudden acceleration.
● Avoid jerky steering and sharp turns, and slow down before maki ng
turn.
Trailer towing tips

2264-1. Before driving
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■Matching trailer ball height to trailer coupler height
■ Before towing
Check that the following conditions are met:
●Ensure that your vehicle’s tires are properly inflated. ( P. 646)
● Trailer tires are inflated according to the trailer manufacture r’s recommen-
dation.
● All trailer lights work as required by law.
● All lights work each time you connect them.
● The trailer ball is set at the proper height for the coupler on the trailer.
● The trailer is level when it is hitched.
Do not drive if the trailer is not level, and check for imprope r tongue weight,
overloading, worn suspension, or other possible causes.
● The trailer cargo is securely loaded.
● The rear view mirrors conform to all applicable federal, state/provincial or
local regulations. If they do not, install rear view mirrors ap propriate for tow-
ing purposes.
No matter which class of tow hitch
applies, for a more safe trailer hookup,
the trailer ball setup must be the proper
height for the coupler on the trailer.
Coupler
Trailer ball
1
2

2274-1. Before driving
4
Driving
HIGHLANDER_HV_U■
Break-in schedule
If your vehicle is new or equipped with any new power train com ponents
(such as an engine, transmission, differential or wheel bearing ), Toyota rec-
ommends that you do not tow a trailer until the vehicle has bee n driven for
over 500 miles (800 km).
After the vehicle has been driven for over 500 miles (800 km), you can start
towing. However, for the next 500 miles (800 km), drive the veh icle at a speed
of less than 50 mph (80 km/h) when towing a trailer, and avoid full throttle
acceleration.
■ Maintenance
●If you tow a trailer, your vehicle will require more frequent m aintenance due
to the additional load. (See “Scheduled Maintenance Guide” or “ Owner’s
Manual Supplement”.)
● Retighten the fixing bolts of the towing ball and bracket after approximately
600 miles (1000 km) of trailer towing.
■ If trailer sway occurs
One or more factors (crosswinds, passing vehicles, rough roads, etc.) can
adversely affect handling of your vehicle and trailer, causing instability.
● If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to control trailer swaying by turning the steering w heel.
• Begin releasing the accelerator pedal immediately but very gra dually to
reduce speed.
Do not increase speed. Do not apply vehicle brakes.
If you make no extreme correction with the steering or brakes, your vehicle
and trailer should stabilize. (if enabled, Trailer Sway Control can also help to
stabilize the vehicle and trailer.)
● After the trailer swaying has stopped:
• Stop in a safe place. Get all occupants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not shifted.
Make sure the tongue weight is appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not overloaded after occupants get in.
If you cannot find any problems, the speed at which trailer swaying occurred
is beyond the limit of your particular vehicle-trailer combinat ion. Drive at a
lower speed to prevent instability. Remember that swaying of the towing vehi-
cle-trailer increases as speed increases.

2774-5. Using the driving support systems
4
Driving
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WARNING
■When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or ser ious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the hybrid system on and the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chass is dyna-
mometer or speedometer tester, or when using an on vehicle whee l bal-
ancer
● When a strong impact is applied to the front bumper or front gr ille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When tires of a size other than specified are installed
● When tire chains are installed
● When a compact spare tire or an emergency tire puncture repair kit is used
● If equipment (snow plow, etc.) that may obstruct the radar sens or or cam-
era sensor is temporarily installed to the vehicle