towing TOYOTA HIGHLANDER HYBRID 2019 Owners Manual (in English)

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4-1. Before drivingDriving the vehicle ............. 198
Cargo and luggage............ 208
Vehicle load limits ............. 213
Trailer towing..................... 214
Dinghy towing.................... 230
4-2. Driving procedures Power (ignition) switch ...... 231
EV drive mode................... 237
Hybrid transmission........... 239
Turn signal lever................ 245
Parking brake .................... 246
4-3. Operating the lights and wipers
Headlight switch ................ 247
Automatic High Beam ....... 251
Fog light switch ................. 255
Windshield wipers and washer ..................... 256
Rear window wiper and washer ..................... 260
4-4. Refueling Opening the fuel tank cap .......................... 262 4-5. Using the driving
support systems
Toyota Safety Sense P ...... 267
PCS (Pre-Collision System)..... 274
LDA (Lane Departure Alert with steering
control) ............................ 288
Dynamic radar cruise control.............................. 298
Rear view monitor system ............................. 311
BSM (Blind Spot Monitor)......... 320
• BSM function ................. 325
• RCTA function ............... 329
Driving assist systems ....... 335
4-6. Driving tips Hybrid vehicle driving tips ....................... 341
Winter driving tips .............. 344
Utility vehicle precautions ...................... 348
4Driving

18Pictorial index
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■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Starting the hybrid system/changing the modes . . . . . . . . . . . P. 231
Emergency stop of the hybrid system . . . . . . . . . . . . . . . . . . . P. 561
When the hybrid system will not start . . . . . . . . . . . . . . . . . . . P. 620
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 591
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Precautions for towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 562
When the shift lever does not move . . . . . . . . . . . . . . . . . . . . P. 243
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 109
Reading the meters/adjusting the instrument panel lights . . . . P. 109
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 104
When a warning light comes on . . . . . . . . . . . . . . . . . . . . . . . . P. 567
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 113
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 119
When a warning message or indicator is displayed . . . . . . . . . P. 5761
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341-1. For safe use
HIGHLANDER_HV_U
To release plate “B”, press the
release button on buckle “B”
To release plate “A”, insert the
key ( P. 126) or plate “B” into
the hole on buckle “A”.
Retract the belt slowly when
releasing and stowing the seat
belt.
Holding plate “A” and “B”
together, insert both plates into
the holder on the roof.
Releasing and stowing the seat b elt (for the third center seat)
Plate “B”
Buckle “B”
Release
button1
Buckle “A”
Buckle “A”Plate “B”
Plate “A”
Plate “A”
O
P

851-2. Emergency assistance
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For safety and security
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Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Safety Connect response center at 1-8 55-
405-6500 in the Unites States, 1-877-855-8377 in Puerto Rico or 1-
888-869-6828 in Canada, and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.

951-3. Hybrid system
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For safety and security
HIGHLANDER_HV_U
WARNING
■Road accident cautions
Observe the following precautions to reduce the risk of death o r serious
injury:
● Pull your vehicle off the road, shift the shift lever to P, apply the parking
brake, and turn the hybrid system off.
● Do not touch the high voltage parts, cables or connectors.
● If electric wires are exposed inside or outside your vehicle, an electric
shock may occur. Never touch exposed electric wires.
● If a fluid leak occurs, do not touch the fluid as it may be str ong alkaline
electrolyte from the hybrid battery (traction battery). If it c omes into contact
with your skin or eyes, wash it off immediately with a large am ount of water
or, if possible, boric acid solution. Seek immediate medical attention.
● If a fire occurs in the hybrid vehicle, leave the vehicle as soon as possible.
Never use a fire extinguisher that is not meant for electric fires. Using even
a small amount of water may be dangerous.
● If your vehicle needs to be towed, do so with all four wheels r aised. If the
wheels connected to the electric motor (traction motor) are on the ground
when towing, the motor may continue to generate electricity. Th is may
cause a fire. (
P. 562)
● Carefully inspect the ground under the vehicle. If you find that liquid has
leaked onto the ground, the fuel system may have been damaged. Leave
the vehicle as soon as possible.

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4Driving
HIGHLANDER_HV_U4-1. Before driving
Driving the vehicle ............. 198
Cargo and luggage ........... 208
Vehicle load limits ............. 213
Trailer towing..................... 214
Dinghy towing ................... 230
4-2. Driving procedures Power (ignition) switch ...... 231
EV drive mode .................. 237
Hybrid transmission........... 239
Turn signal lever................ 245
Parking brake .................... 246
4-3. Operating the lights and wipers
Headlight switch ................ 247
Automatic High Beam ....... 251
Fog light switch ................. 255
Windshield wipers and washer ..................... 256
Rear window wiper and washer ..................... 260
4-4. Refueling Opening the fuel tank cap .......................... 262 4-5. Using the driving
support systems
Toyota Safety Sense P ..... 267
PCS (Pre-Collision System) .... 274
LDA (Lane Departure Alert with steering
control) ............................ 288
Dynamic radar cruise control ............................. 298
Rear view monitor system ............................ 311
BSM (Blind Spot Monitor) ........ 320
• BSM function ................ 325
• RCTA function .............. 329
Driving assist systems ...... 335
4-6. Driving tips Hybrid vehicle driving tips ....................... 341
Winter driving tips ............. 344
Utility vehicle precautions ..................... 348

2084-1. Before driving
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Cargo capacity depends on the total weight of the occupants.
(Cargo capacity) = (Total load capacity) — (Total weight of occ upants)
Steps for Determining Correct Load Limit —
(1) Locate the statement “The co mbined weight of occupants and
cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s
placard.
(2) Determine the combined weight of the driver and passengers t hat
will be riding in your vehicle.
(3) Subtract the combined weight of the driver and passengers fr om
XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of cargo an d lug-
gage load capacity.
For example, if the “XXX” amount equals 1400 lbs. and there wil l be
five 150 lb passengers in your vehicle, the amount of available
cargo and luggage load capacity is 650 lbs. (1400  750 (5150) =
650 lbs.)
(5) Determine the combined weight of luggage and cargo being loa ded
on the vehicle. That weight may n ot safely exceed the available
cargo and luggage load capac ity calculated in Step 4.
(6) If your vehicle will be towing a trailer, load from your tra iler will be
transferred to your vehicle. Consult this manual to determine h ow
this reduces the available cargo and luggage load capacity of y our
vehicle.
(  P. 213)
Cargo and luggage
Take notice of the following information about storage precau-
tions, cargo capacity and load:
Capacity and distribution

2144-1. Before driving
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Contact your Toyota dealer for further information about additi onal
requirements such as a towing kit, etc.
Trailer towing
Your vehicle is designed primarily as a passenger-and-load-car-
rying vehicle. Towing a trailer can have an adverse impact on
handling, performance, braking, durability, and fuel consump-
tion. For your safety and the safety of others, you must not ov er-
load your vehicle or trailer. You must also ensure that you are
using appropriate towing equipm ent, that the towing equipment
has been installed correctly a nd used properly, and that you
employ the requisi te driving habits.
Vehicle-trailer stability and braking performance are affected by
trailer stability, brake performance and setting, trailer brake s,
the hitch and hitch systems (if equipped).
To tow a trailer safely, use extreme care and drive the vehicle in
accordance with your trailer’s characteristics and operating
conditions.
Toyota warranties do not apply to damage or malfunction
caused by towing a trailer for commercial purposes.

2154-1. Before driving
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Driving
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GCWR (Gross Combination Weight Rating)
The maximum allowable gross
combination weight. The gross
combination weight is the sum
of the total vehicle weight
(including the occupants, cargo
and any optional equipment
installed on the vehicle) and the
weight of the trailer being towed
(including the cargo in the
trailer).
■GVWR (Gross Vehicle Weight Rating)
The maximum allowable gross
vehicle weight. The gross vehi-
cle weight is the total weight of
the vehicle. When towing a
trailer, it is the sum of the vehi-
cle weight (including the occu-
pants, cargo and any optional
equipment installed on the vehi-
cle) and the tongue weight.
Towing related terms

2164-1. Before driving
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GAWR (Gross Axle Weight Rating)
The maximum allowable gross
axle weight. The gross axle
weight is the load placed on
each axle (front and rear).
■TWR (Trailer Weight Rating)
The maximum allowable gross
trailer weight. The gross trailer
weight is the sum of the trailer
weight and the weight of the
cargo in the trailer.
TWR is calculated assuming
base vehicle with one driver,
one front passenger, towing
package (if available), hitch and
hitch systems (if required).
Additional optional equipment, passengers and cargo in the vehi
cle will
reduce the trailer weight rating so as not to exceed GCWR, GVWR and
GAWR.
If the gross trailer weight exceeds 3000 lb. (1360 kg), it is r ecommended
to use a trailer with 2 or more axles.
Front GAWR
Rear GAWR
(With brakes)