TOYOTA HIGHLANDER HYBRID 2020 Owners Manual (in English)

1212-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
These images are examples only,
and may vary slightly from actual
conditions.
Hybrid battery (traction bat-
tery) status (Example: 8-inch
display) Low
High
These images are examples only,
and may vary slightly from actual
conditions.
■Multi-information display
4.2-inch display
1 Press or of the meter
control switch to select . 2
Press or of the meter
control switch to select the
energy monitor display.
7-inch display
1 Press or of the meter
control switch to select .
2 Press or of the meter
control switch to select the
energy monitor display.
When there is no energy flow (Example: 8-inch display)
2WD/AWD models

1222-1. Instrument cluster
HIGHLANDER HV_U
When the vehicle is powered by the electric motor (traction motor) (Exam-
ple: 7-inch display)
2WD/AWD modelsAWD models only
When the vehicle is powered by both the gasoline engine and the electric
motor (traction motor) ( Example: 7-inch display)
2WD/AWD modelsAWD models only
When the vehicle is powered by th e gasoline engine (Example: 7-inch dis-
play)
2WD/AWD models

1232-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
When the vehicle is charging the hybrid battery (traction batte ry) (Example:
7-inch display)
2WD/AWD models
AWD models only
When there is no energy flow (Example: 7-inch display)
2WD/AWD models

1242-1. Instrument cluster
HIGHLANDER HV_UThese images are examples only,
and may vary slightly from actual condi-
tions.
Hybrid battery (traction bat-
tery) status (Example: 7-inch
display)
Low
High
These images are examples only,
and may vary slightly from actual
conditions.
■Trip information
Audio or Audio Plus (vehicles
without Data Communication
Module)
1 Press the “MENU” button.
2 Select “Info” on the “Menu”
screen.
If a screen other than “Trip Informa-
tion” is displayed, select “Trip Infor-
mation”.
Audio Plus (vehicles with
Data Communication Mod-
ule) or Premium Audio
1 Press the “MENU” button.
2 Select “Info” on the “Menu”
screen. 3
Select “ECO” on the “Infor-
mation” screen.
If a screen other than “Trip Informa-
tion” is displayed, select “Trip Infor-
mation”.
12.3-inch display
1 Select Toyota multi-oper-
ation touch ( P.334).
2 Select “TripInfo.”.
The screen posit ion can also be
changed by select a desired infor-
mation in full screen.
Resetting the consumption
data
Fuel consumption in the past
15 minutes
Current fuel consumption
Regenerated energy in the
past 15 minutes
One symbol indicates 50 Wh. Up to
5 symbols are shown.
Average vehicle speed since
the hybrid system was
started.
Elapsed time since the hybrid
system was started.
Cruising range
Consumption

1252-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
The average fuel consumption
history is divided by color into
past averages and the average
fuel consumption since the last
updated. Use the displayed
average fuel consumption as a
reference.
The image is an example only, and
may vary slightly f rom actual condi-
tions.
■History
Audio or Audio Plus (vehicles
without Data Communication
Module)
1 Press the “MENU” button.
2 Select “Info” on the “Menu”
screen.
If a screen other than “History” is
displayed, select “History”.
Audio Plus (vehicles with
Data Communication Mod-
ule) or Premium Audio
1 Press the “MENU” button.
2 Select “Info” on the “Menu”
screen.
3 Select “ECO” on the “Infor-
mation” screen.
If a screen other than “History” is
displayed, select “History”.
12.3-inch display
1 Select Toyota multi-oper-
ation touch ( P.334).
2 Select “History”.
The screen position can also be
changed by select a desired infor-
mation in full screen.
Best recorded fuel consump-
tion
Latest fuel consumption
Previous fuel consumption
record
Resetting the history data
Updating the latest fuel con-
sumption data
The average fuel consumption
history is divided by color into
past averages and the average
fuel consumption since the last
updated. Use the displayed
average fuel consumption as a
reference.
The image is an example only, and
may vary slightly from actual condi-
tions.
■Updating the history data
Update the latest fuel consumption
by selecting “Update” to measure
the current fuel consumption again.
■Resetting the data
The fuel consumption data can be
deleted by selecting “Clear”.
■Cruising range
Displays the estimated maximum
distance that can be driven with the
quantity of fuel remaining.
This distance is computed based on

1262-1. Instrument cluster
HIGHLANDER HV_Uyour average fuel consumption.
As a result, the actual distance that
can be driven may differ from that
displayed.
Display the vehicle information
on the Toyota multi-operation
touch (
P.334), and then select
the button to display the desired
screen.
The image is an example only,
and may vary slightly from
actual conditions.
Energy monitor
Trip information
History
■Energy monitor
Displays the hybrid system
operation and energy recovery
states.
Displayed content is the same
as that displayed on the
multi-information display.
( P.93, 103)
■Trip information
Displays the average fuel con-
sumption and regenerated
energy for the past 10 minutes
in 1 minute intervals, as well as
the cruising range.
Use the displayed average fuel
consumption as a reference.
■History
Displays the average fuel con-
sumption and highest fuel con-
sumption.
Use the displayed average fuel
consumption as a reference.
Using the Toyota
multi-operation touch
(vehicles with a 12.3-inch
display)

127
HIGHLANDER HV_U
3
3
Before driving
Before driving
.3-1. Key informationKeys ............................ 128
3-2. Opening, closing and locking the doors
Side doors ................... 131
Back door .................... 135
Smart key system ....... 146
3-3. Adjusting the seats Front seats .................. 153
Rear seats................... 154
Driving position memory .................................. 159
Head restraints............ 162
3-4. Adjusting the steering wheel and mirrors
Steering wheel ............ 165
Inside rear view mirror .................................. 166
Digital Rearview Mirror .................................. 167
Outside rear view mirrors .................................. 177
3-5. Opening, closing the win- dows and moon roof
Power windows ........... 179
Moon roof .................... 182
Panoramic moon roof.. 185

1283-1. Key information
HIGHLANDER HV_U
3-1.Key information
The following keys are provided
with the vehicle.Electronic keys
• Operating the smart key system ( P.146)
• Operating the wireless remote control function ( P.129)
Mechanical keys
Key number plate
■When riding in an aircraft
When bringing an electronic key
onto an aircraft, make sure you do
not press any buttons on the elec-
tronic key while inside the aircraft
cabin. If you are carrying an elec-
tronic key in your bag, etc., ensure
that the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the electronic key
to emit radio waves that could inter-
fere with the oper ation of the air-
craft.
■Electronic key battery depletion
●The standard battery life is 1 to 2
years.
●If the battery becomes low, an
alarm will sound in the cabin when
the hybrid system is stopped.
●To reduce key battery depletion when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. (
P.147)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
• The smart key system or the wire- less remote contro l does not oper-
ate.
• The detection area becomes smaller.
• The LED indicator on the key sur- face does not turn on.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances that produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
■Replacing the battery
 P.438
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is shown on the
multi-information display
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
Keys
The keys

1293-1. Key information
HIGHLANDER HV_U
3
Before driving
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer to
check if an unknow n electronic key
(other than those in your posses-
sion) has been registered.
The electronic keys are
equipped with the following
wireless remote control:
Locks the doors ( P.131)
Unlocks the doors ( P.131)
Opens the windows
*1 and
moon roof
*1, 2 (  P.131)
Opens and closes the power
back door ( P.137)
Sounds the alarm
*1: These settings must be custom- ized at your Toyota dealer.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach metallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.
●Do not attach a sticker or any-
thing else to the surface of the
electronic key.
●Do not place th e keys near
objects that produce magnetic
fields, such as TVs, audio sys-
tems and induction cookers.
●Do not place th e keys near
medical electrical equipment
such as low-frequency therapy
equipment or microwave ther-
apy equipment, and do not
receive medical attention with
the keys on your person.
■Carrying the electronic key
on your person
Carry the electronic key 3.9 in.
(10 cm) or more away from elec-
tric appliances that are turned on.
Radio waves emitte d from electric
appliances within 3.9 in. (10 cm)
of the electronic key may interfere
with the key, causing the key to
not function properly.
■In case of a smart key system
malfunction or other
key-related problems
 P. 4 8 9
■When an electronic key is lost
 P. 4 8 8
Wireless remote control

1303-1. Key information
HIGHLANDER HV_U
*2: If equipped
■Theft deterrent panic mode
When is pressed for longer
than about one second, an alarm
will sound intermittently and the
vehicle lights will f lash to deter any
person from trying to break into or
damage your vehicle.
To stop the alarm, press any button
on the electronic key.
To take out the mechanical key,
slide the release button and take
the key out.
The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over and re-attempt to
insert it.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical k ey together with
the electronic key. If the electronic
key battery is dep leted or the entry
function does not operate properly,
you will need the m echanical key.
(  P.489)
■When required to leave the
vehicle’s key wi th a parking
attendant
Lock the glove box as circum-
stances demand. ( P.360)
Remove the mechanical key for
your own use and p rovide the atten-
dant with the elec tronic key only.
■If you lose your mechanical
keys
 P.488
■If a wrong key is used
The key cylinder rotates freely, iso-
lated from the internal mechanism.
Using the mechanical key