engine TOYOTA HIGHLANDER HYBRID 2020 (in English) Owner's Manual

1944-1. Before driving
HIGHLANDER HV_U
WA R N I N G
■If you hear a squealing or
scraping noise (brake pad
wear limit indicators)
Have the brake pads checked and
replaced by your Toyota dealer as
soon as possible.
Rotor damage may result if the
pads are not replaced when
needed.
It is dangerous to drive the vehicle
when the wear lim its of the brake
pads and/or those of the brake
discs are exceeded.
■When the vehicle is stopped
●Do not depress t he accelerator
pedal unnecessarily.
If the shift lever is in any posi-
tion other than P or N, the vehi-
cle may accelerate suddenly
and unexpectedly, causing an
accident.
●In order to prev ent accidents
due to the vehicle rolling away,
always keep depressing the
brake pedal while stopped with
the “READY” indicator is illumi-
nated, and appl y the parking
brake as necessary.
●If the vehicle is stopped on an
incline, in order to prevent acci-
dents caused by the vehicle roll-
ing forward or backward, always
depress the brake pedal and
securely apply the parking
brake as needed.
●Avoid revving or racing the
engine.
Running the engine at high
speed while the vehicle is
stopped may cause the exhaust
system to overheat, which could
result in a fire if combustible
material is nearby.
■When the vehicle is parked
●Do not leave gla sses, cigarette
lighters, spray cans, or soft
drink cans in the vehicle when it
is in the sun.
Doing so may result in the fol-
lowing:
• Gas may leak from a cigarette lighter or spray can, and may
lead to a fire.
• The temperature inside the vehicle may cause the plastic
lenses and plastic material of
glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray
over the interior of the vehicle,
and may also cause a short cir-
cuit in the vehicl e’s electrical
components.
●Do not leave cigarette lighters in
the vehicle. If a cigarette lighter
is in a place such as the glove
box or on the floor, it may be lit
accidentally when luggage is
loaded or the se at is adjusted,
causing a fire.
●Do not attach adhesive discs to
the windshield or windows. Do
not place containers such as air
fresheners on the instrument
panel or dashboard. Adhesive
discs or containers may act as
lenses, causing a fire in the
vehicle.
●Do not leave a door or window
open if the curved glass is
coated with a metallized film
such as a silver-colored one.
Reflected sunlight may cause
the glass to act a s a lens, caus-
ing a fire.

1964-1. Before driving
HIGHLANDER HV_U
NOTICE
■When parking the vehicle
Always set the parking brake and
shift the shift lever to P. Failure to
do so may cause the vehicle to
move or the vehi cle may acceler-
ate suddenly if the accelerator
pedal is accidentally depressed.
■Avoiding damage to vehicle
parts
●Do not turn the steering wheel
fully in either direction and hold
it there for an extended period
of time.
Doing so may damage the
power steering motor.
●When driving over bumps on
the road, drive as slowly as pos-
sible to avoid damaging the
wheels, underside of the vehi-
cle, etc.
■If you get a flat tire while driv-
ing
A flat or damaged tire may cause
the following situations. Hold the
steering wheel firmly and gradu-
ally depress the brake pedal to
slow down the vehicle.
●It may be difficult to control your
vehicle.
●The vehicle will make abnormal
sounds or vibrations.
●The vehicle will lean abnor-
mally.
Information on what to do in case
of a flat tire (
P.474)
■When encountering flooded
roads
Do not drive on a road that has
flooded after heavy rain etc.
Doing so may cause the following
serious damage to the vehicle:
●Engine stalling
●Short in electrical components
●Engine damage caused by
water immersion
In the event that you drive on a
flooded road and the vehicle is
flooded, be sure to have your Toy-
ota dealer check the following:
●Brake function
●Changes in quantity and quality
of oil and fluid used for the
engine, hybrid transaxle (front
and rear [AWD models]), etc.
●Lubricant condition for bearings
and suspension joints (where
possible), and the function of all
joints, bearings, etc.

2024-1. Before driving
HIGHLANDER HV_U
●All trailer lights work as required
by law.
●All lights work each time you con-
nect them.
●The trailer ball is set at the proper
height for the coupler on the
trailer.
●The trailer is level when it is
hitched.
Do not drive if the trailer is not
level, and check for improper
tongue weight, overloading, worn
suspension, or other possible
causes.
●The trailer cargo is securely
loaded.
●The rear view mirrors conform to
all applicable federal, state/provin-
cial or local regu lations. If they do
not, install rear view mirrors
appropriate for towing purposes.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, hybrid
transmission, rear differential or
wheel bearing), Toyota recommends
that you do not tow a trailer until the
vehicle has been driven for over 500
miles (800 km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 50 mph
(80 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a trailer, your vehicle
will require more f requent mainte-
nance due to the additional load.
(See “Scheduled Maintenance
Guide” or “Owner’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of trailer towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and trailer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator pedal immediately but very gradu-
ally to reduce speed.
Do not increase speed. Do not
apply vehicle brakes.
If you make no extreme correction
with the steering or brakes, your
vehicle and trailer should stabilize.
(if enabled, Trailer Sway Control can
also help to stabilize the vehicle and
trailer.)
●After the trailer swaying has
stopped:
• Stop in a safe place. Get all occu- pants out of the vehicle.
• Check the tires of the vehicle and the trailer.
• Check the load in the trailer.
Make sure the load has not
shifted.
Make sure the tongue weight is
appropriate, if possible.
• Check the load in the vehicle. Make sure the vehicle is not over-
loaded after occupants get in.
If you cannot find any problems, the
speed at which trailer swaying
occurred is beyond the limit of your
particular vehicle-trailer combina-
tion. Drive at a lower speed to pre-
vent instability. Remember that
swaying of the towing vehicle-trailer
increases as speed increases.

2064-1. Before driving
HIGHLANDER HV_U
Certification Label. (P.504)
 If the gross trailer weight is
over the unbraked TWR,
trailer service brakes are
required. 
If the gross trailer weight is
over 2000 lb. (900 kg), a sway
control device with sufficient
capacity is required.
Confirm that the gross trailer we ight, gross combination weight,
gross vehicle weight, gross axle weight and tongue weight are all
within the limits.
■GCWR*1 and TWR*1
■Unbraked TWR*1
1000 lb. (450 kg)
*1: These models meet the tow-vehicle trailering requirement of SA E Inter-
national per SAE J2807.
*2: The model code is indicated o n the Certification Label. (P.504)
*3: For 7-seat models
*4: For 8-seat models
A recommended tongue
weight varies in accordance
with the types of trailers or
towing as described below. 
To ensure the recommended
values shown below, the
trailer must be loaded by
referring to the following
instructions.
• Tongue Weight
GCWR, TWR and Unbraked TWR
Model code*2EngineDriving
systemGCWRTWR
 AXUH70L-ARXNHA
 AXUH70L-ARXMHA
 AXUH70L-ARXGHA
2.5L L4
(A25A-FX
S) engine
2WD9460 lb.
(4290 kg)
3500 lb.
(1590 kg) AXUH78L-ARXNHA
 AXUH78L-ARXMHA
 AXUH78L-ARXGHA
*3AWD
9500 lb.
(4310 kg)
AXUH78L-ARXGHA*49565 lb.
(4340 kg)
Trailer Tongue Weight

2104-1. Before driving
HIGHLANDER HV_U
requires practice. Grip the
bottom of the steering wheel
and move your hand to the
left to move the trailer to the
left. Move your hand to the
right to move the trailer to
right. (This is generally oppo-
site to reversing without a
trailer attached.) Avoid sharp
or prolonged turning. Have
someone guide you when
reversing to reduce the risk of
an accident.
 As stopping distance is
increased when towing a
trailer, vehicle-to vehicle dis-
tance should be increased.
For each 10 mph (16 km/h) of
speed, allow at least one
vehicle and trailer length.
 Avoid sudden braking as you
may skid, resulting in the
trailer jackknifing and a loss of
vehicle control. This is espe-
cially true on wet or slippery
surfaces.
 Avoid jerky starts or sudden
acceleration.
 Avoid jerky steering and
sharp turns, and slow down
before making turn.
 Note that when making a turn,
the trailer wheels will be
closer than the vehicle wheels
to the inside of the turn. Com-
pensate by making a wider
than normal turning radius.
 Slow down before making a turn, in cross winds, on wet or
slippery surfaces, etc.
Increasing vehicle speed can
destabilize the trailer.
 Take care when passing other
vehicles. Passing requires
considerable distance. After
passing a vehicle, do not for-
get the length of your trailer,
and be sure you have plenty
of room before changing
lanes.
 To maintain engine braking
efficiency and charging sys-
tem performance when using
engine braking, do not put the
transmission in D. If in the S
mode, the hybrid transmission
shift range position must be in
5 or lower. ( P.220)
 Instability happens more fre-
quently when descending
steep or long downhill grades.
Before descending, slow
down and downshift. Do not
make sudden downshifts
while descending steep or
long downhill grades.
 Avoid holding the brake pedal
down too long or applying the
brakes too frequently. This
could cause the brakes to
overheat and result in
reduced braking efficiency.
 Due to the added load of the
trailer, your vehicle’s engine
may overheat on hot days (at
temperatures over 85°F
[30°C]) when driving up a long

2114-1. Before driving
HIGHLANDER HV_U
4
Driving
or steep grade. If the engine
coolant temperature gauge
indicates overheating, imme-
diately turn off the air condi-
tioning (if in use), pull your
vehicle off the road and stop
in a safe spot. ( P.497)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Put the transmission
in P and apply the parking
brake. Avoid parking on a
slope, but if unavoidable, do
so only after performing the
following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.
4 Shift into P and apply the
parking brake.
5 Turn off the hybrid system.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the hybrid system. Be
sure to keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R. 3
If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.224)
4 Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.

2184-2. Driving procedures
HIGHLANDER HV_U
Turns EV drive mode on/off
When EV drive mode is turned on,
the EV drive mode indicator will
come on. Pressing the switch when
in EV drive mode will return the
vehicle to normal driving (using the
gasoline engine and electric motor
[traction motor]).
■Situations in which EV drive
mode cannot be turned on
It may not be po ssible to turn EV
drive mode on in the following situa-
tions. If it cannot be turned on, a
buzzer will sound and a message
will be shown on the multi-informa-
tion display.
●The temperature of the hybrid sys-
tem is high.
The vehicle has been left in the
sun, driven on a hill, driven at high
speeds, etc.
●The temperature of the hybrid sys-
tem is low.
The vehicle has been left in tem-
peratures lower than about 32°F
(0 °C) for a long period of time,
etc.
●The gasoline engine is warming
up.
●The hybrid battery (traction bat-
tery) is low.
The remaining batt ery level indi-
cated in the energy monitor dis-
play is low. ( P. 1 1 7 )
●Vehicle speed is high.
●The accelerator pedal is
depressed firmly or the vehicle is
on a hill, etc.
●The windshield defogger is in use.
■Switching to EV drive mode
when the gasoline engine is
cold
If the hybrid system is started while
the gasoline engine is cold, the gas-
oline engine will st art automatically
after a short period of time in order
to warm up. In this case, you will
become unable to switch to EV drive
mode.
After the hybrid s ystem has started
and the “READY” indicator has illu-
minated, press the EV drive mode
switch before the gasoline engine
starts to switch to EV drive mode.
EV drive mode
In EV drive mode, electric
power is supplied by the
hybrid battery (traction bat-
tery), and only the electric
motor (traction motor) is
used to drive the vehicle.
This mode allows you to
drive in residential areas
early in the morning and
late at night, or in indoor
parking lots, etc., without
concern for noises and gas
emissions.
However, when the acous-
tic vehicle alerting system is
active, the vehicle may pro-
duce sound.
Operating instructions

2194-2. Driving procedures
HIGHLANDER HV_U
4
Driving
■Automatic cancelation of EV
drive mode
When driving in EV drive mode, the
gasoline engine may automatically
restart in the following situations.
When EV drive mode is canceled, a
buzzer will sound, the EV drive
mode indicator will go off after flash-
ing, and a message is displayed on
the multi-information display.
●The hybrid battery (traction bat-
tery) becomes low.
The remaining batt ery level indi-
cated in the energy monitor dis-
play is low. ( P. 1 1 7 )
●Vehicle speed is high.
●The accelerator pedal is
depressed firmly or the vehicle is
on a hill, etc.
■Possible driving distance when
driving in EV drive mode
EV drive mode’s possible driving
distance ranges from a few hundred
meters to approximately 0.6 mile (1
km). However, depending on vehicle
conditions, there are situations
when EV drive mode cannot be
used.
(The distance that is possible
depends on the hybrid battery [trac-
tion battery] level and driving condi-
tions.)
■Fuel economy
The hybrid system is designed to
achieve the best possible fuel econ-
omy during normal driving (using
the gasoline engi ne and electric
motor [traction motor]). Driving in
EV drive mode more than neces-
sary may lower fuel economy.
■If “EV Mode Unavailable” is
shown on the multi-information
display
The EV drive mode is not available.
The reason the EV drive mode is
not available (the v ehicle is idling,
battery charge is low, vehicle speed
is higher than the EV drive mode
operating speed range or accelera-
tor pedal is depressed too much) may be displayed. Use the EV drive
mode when it becomes available.
■If “EV Mode Deactivated” is
shown on the multi-information
display
The EV drive mode has been auto-
matically canceled. The reason the
EV drive mode is not available (the
battery charge is low, vehicle speed
is higher than the EV drive mode
operating speed r ange or accelera-
tor pedal is depressed too much)
may be displayed. Drive the vehicle
for a while before attempting to turn
on the EV drive mode again.
WA R N I N G
■Caution while driving
When driving in EV drive mode,
pay special attention to the area
around the vehicle. Because
there is no engine noise, pedestri-
ans, people riding bicycles or
other people and vehicles in the
area may not be aware of the
vehicle starting off or approaching
them, so take extra care while
driving. Therefore, take extra care
while driving even if the acoustic
vehicle alerting system is active.

2204-2. Driving procedures
HIGHLANDER HV_U
*1: To improve fuel efficiency and reduce noise, shift the shift lever
to D for normal driving.
*2: By selecting shift ranges using S mode, you can control accelerat-
ing force and engine braking
force.
■When driving with dynamic
radar cruise control with
full-speed range activated
Even when switching the driving
mode to sport mode with the intent
of enabling engine braking, engine
braking will not act ivate because
dynamic radar cruise control with
full-speed rang e will not be can-
celed.
■Restraining sudden start
(Drive-Start Control)
 P. 1 9 1
: While the power switch is in
ON and the brake pedal
depressed
*, shift the shift lever
while pushing the shift release
button on the shift knob.
: Shift the shift lever while
Hybrid transmission
Select the shift position
depending on your purpose
and situation.
Shift position purpose
and functions
Shift posi- tionObjective or function
P
Parking the vehi-
cle/starting the hybrid system
RReversing
NNeutral
DNormal driving*1
SS mode driving*2
(  P.222)
WA R N I N G
■When driving on slippery
road surfaces
Be careful of downshifting and
sudden acceleration, as this could
result in the vehicle skidding to
the side or spinning.
NOTICE
■Hybrid battery (traction bat-
tery) charge
If the shift lever is in N, the hybrid
battery (traction battery) will not
be charged even when the engine
is running. Therefore, if the vehi-
cle is left with the shift lever in N
for a long period of time, the
hybrid battery (traction battery)
will discharge, and this may result
in the vehicle not being able to
start.
Shifting the shift lever

2224-2. Driving procedures
HIGHLANDER HV_U
When the shift lever is in the S
position, the shift lever can be
operated as follows:
1Upshifting
2 Downshifting
The selected shift range, from S1 to
S6, will be displayed on the
multi-information display.
The initial shift r ange in S mode is
set automatically to S4 or S5
according to vehicle speed.
■S mode
●You can choose from 6 levels of
accelerating force and engine
braking force.
●A lower shift ra nge will provide
greater accelerating force and
engine braking force than a higher
shift range, and t he engine revolu-
tions will also increase.
●To prevent the engine from
over-revving, upshifting may auto-
matically occur when the shift
range is 4 or lower.
●When the shift range is 4 or lower,
holding the shift lever toward “+” sets the shift range to 6.
■Downshifting restrictions warn-
ing buzzer
To help ensure sa fety and driving
performance, dow nshifting opera-
tion may sometimes be restricted. In
some circumstances, downshifting
may not be possible even when the
shift lever is operated. (A buzzer
willsound twice.)
■If the S indicator does not come
on or the D indicator is dis-
played even after shifting the
shift lever to S
This may indicate a malfunction in
the hybrid transmission system.
Have the vehicle inspected by your
Toyota dealer imme diately. (In this
situation, the hybrid transmission
will operate in the same manner as
when the shift lever is in D.)
Changing shift ranges in
S mode