TOYOTA HIGHLANDER HYBRID 2020 Owners Manual (in English)

3314-6. Driving tips
HIGHLANDER HV_U
4
Driving
When driving your vehicle
off-road, please observe the fol-
lowing precautions to ensure
your driving enjoyment and to
help prevent the closure of
areas to off-road vehicles:
 Drive your vehicle only in
areas where off-road vehicles
are permitted to travel.
 Respect private property. Get
owner’s permission before
entering private property.
 Do not enter areas that are
closed. Honor gates, barriers
and signs that restrict travel.
 Stay on established roads.
When conditions are wet,
driving techniques should be
changed or travel delayed to
prevent damage to roads.
■Additional information for
off-road driving
For owners in U.S. mainland,
Hawaii and Puerto Rico:
To obtain additional information per-
taining to driving your vehicle
off-road, consult the following orga-
nizations.
●State and Local Parks and Recre-
ation Departments
●State Motor Vehicle Bureau
●Recreational Vehicle Clubs
●U.S. Forest Service and Bureau of
Land Management
Off-road drivingWA R N I N G
■Off-road driving precautions
Always observe t he following pre-
cautions to minim ize the risk of
death, serious injury or damage to
your vehicle:
●Drive carefully when off the
road. Do not take unnecessary
risks by driving in dangerous
places.
●Do not grip the steering wheel
spokes when driving off-road. A
bad bump could jerk the wheel
and injure your hands. Keep
both hands and especially your
thumbs on the ou tside of the
rim.
●Always check your brakes for
effectiveness immediately after
driving in sand, mud, water or
snow.
●After driving through tall grass,
mud, rock, sand, rivers, etc.,
check that there is no grass,
bush, paper, rags, stone, sand,
etc. adhering or trapped on the
underbody. Clear off any such
matter from the underbody. If
the vehicle is used with these
materials trapped or adhering to
the underbody, a breakdown or
fire could occur.
●When driving off-road or in rug-
ged terrain, do not drive at
excessive speeds, jump, make
sharp turns, strike objects, etc.
This may cause loss of control
or vehicle rollover causing
death or serious injury. You are
also risking expensive damage
to your vehicle’s suspension
and chassis.

3324-6. Driving tips
HIGHLANDER HV_U
NOTICE
■To prevent water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the hybrid battery (traction
battery), hybrid s ystem or other
components does not occur.
●Water entering the engine com-
partment may cause severe
damage to the hybrid system.
Water entering the interior may
cause the hybrid battery (trac-
tion battery) stowed under the
rear seats to short circuit.
●Water entering the hybrid trans-
mission will cause deterioration
in transmission quality. The mal-
function indicator may come on,
and the vehicle may not be driv-
able.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the hybrid
transmission case, reducing the
gear oil’s lubricating qualities.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated in bra ke drums and
around brake di scs may affect
braking efficiency and may
damage brake system compo-
nents.
●Always perform a maintenance
inspection aft er each day of
off-road driving that has taken
you through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

333
HIGHLANDER HV_U
5
5
Interior features
Interior features
.5-1. Toyota multi-operation touch
Toyota multi-operation touch .................................. 334
5-2. Using the air conditioning system and defogger
Front automatic air condi- tioning system ........... 336
Rear automatic air condi- tioning system ........... 348
Heated steering wheel/seat heaters/seat ventilators.................................. 352
5-3. Using the interior lights Interior lights list .......... 356
5-4. Using the storage features List of storage features.................................. 359
Luggage compartment fea- tures .......................... 364
5-5. Using the other interior features
Other interior features . 368
Garage door opener.... 384

3345-1. Toyota multi-operation touch
HIGHLANDER HV_U
5-1.Toyota multi-operation touch
*: Vehicle with the 12.3-inch display
The following functions can be
displayed and operated on the
toyota multi-operation touch.
Operate a switch to change the dis-
played function screen.
The displayed function can also be
changed by performing an up or
down flick operation on the Toyota
multi-operation touch.
Select to display the air con-
ditioning control screen.
( P.343, 350) Select to display the seat
control screen. (
P.353,
355)
Select to display the audio
control screen.
*
Select to display the energy
monitor/fuel consumption
screen. ( P.117)
2WD models: Select to dis-
play the setting screen.
( P.335)
AWD models: Select to dis-
play the vehicle information
screen. ( P. 9 7 )
*: Refer to the “NAVIGATION AND
MULTIMEDIA SYSTEM
OWNER’S MANUAL”.
■Moving screens on the Toy-
ota multi-operation touch
Selecting or to change
its displayed position on the Toy-
ota multi-operation touch.
The screen posit ion can also be
changed by perform a left or right
flick operation on a screen.
■Displaying a screen in full
screen
Selecting or on the
energy monitor/consumption
screen or vehicle information
screen will display that screen in
full screen.
Toyota multi-opera-
tion touch*
The Toyota multi-operation
touch allows a screen, such
as the air conditioning con-
trol screen, and the naviga-
tion screen to be displayed
and operated simultane-
ously.
Toyota multi-operation
touch overview
Toyota multi-operation
touch operation

3355-1. Toyota multi-operation touch
HIGHLANDER HV_U
5
Interior features
Select or to return to the
split-screen display.
AWD models: Select “Setting”
on the vehicle information
screen to display the setting
screen. Select slide operation on/off
Display the software informa-
tion
©1982-2013, QNX Software
Systems Limited. All rights
reserved.
Toyota multi-operation
touch settings
Copyright

3365-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
5-2.Using the air conditioning system and defogger
Automatic mode switch (P.345)
Left-hand side temperature control switch
“OFF” switch
Windshield defogger switch
Rear air conditioning system on/off switch ( P.349)
S-FLOW mode switch ( P.345)
Right-hand side temperature control switch
“A/C” switch
Outside/recirculated air mode switch
“REAR CLIMATE” switch ( P.349)
Rear seat temperature contorl knob ( P.349)
Airflow mode control knob
Fan speed control knob
“SYNC” control knob
Rear window defogger and outside rear view mirror defoggers
switch
Front automatic ai r conditioning system
Air outlets and fan speed are automatically adjusted accord-
ing to the temperature setting.
Vehicles with a 12.3-inch display: The air conditioning system
can be displayed and operated on the toyota multi-operation
touch.
Air conditioning controls (vehicle with a 8-inch display)

3375-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
5
Interior features
Windshield wiper de-icer switch
■Adjusting the temperature
setting
Turn driver’s side temperature
control switch clockwise to
increases the temperature and
turn the switch counterclockwise
to decreases the temperature.
If “A/C” switch is not pressed, the
system will blow a mbient tempera-
ture air or heated air.
The temperature for the driver,
front passenger and rear seats
can be adjusted separately
when:
 “SYNC” control knob is
moved upward or downward.
(The “PASS” and “REAR” dis-
plays disappear)
 The passenger’s side tem-
perature control switch is
turned. (The “PASS” display
disappears)
 The rear seat temperature
contorl knob is moved upward
or downward. (The “REAR”
display disappears)
To the air conditioning system
switches between individual and
simultaneous modes move “SYNC”
control knob upward or downward.
■Setting the fan speed
To set the fan speed, move the
fan speed control knob upward
or downward.
Upward: Increases the fan speed
Downward: Decreases the fan speed
Pressing the “OFF” switch to turns
off the fan.
■Change the airflow mode
To change the airflow mode,
move the airflow mode control
knob upward or downward.
1 Upper body
2 Upper body and feet
3 Feet
4 Feet and the windshield
defogger operates
■Switching between outside
air and recirculated air
modes
Press the outside/recirculated
air mode switch.
The mode switches between out-
side air mode and recirculated air
mode each time the switch is oper-
ated.
When recirculated air mode is
selected, the indicator illuminates
on the outside/recirculated air

3385-2. Using the air conditioning system and defogger
HIGHLANDER HV_Umode switch.
■Set cooling and dehumidifi-
cation function
Press the “A/C” switch.
When the function i s on, the indica-
tor illuminates on th e “A/C” switch.
■Defogging the windshield
Defoggers are used to defog the
windshield and front side win-
dows.
Press the windshield defogger
switch.
Set the outside/recirculated air
mode switch to outside air mode if
t h e r e c i r c u l a t e d a i r m o d e i s u s e d . ( I t
may switch automatically.)
To defog the windshield and the
side windows quickly, turn the air
flow and temperature up.
To return to the previous mode,
press the windshield defogger
switch again when the windshield is
defogged.
When the windshield defogger
switch is on, the indicator illumi-
nates on the windshield defogger
switch.
■Defogging the rear window
and outside rear view mir-
rors
Defoggers are used to defog the
rear window and to remove rain-
drops, dew and frost from the
outside rear view mirrors.
Press the rear window defogger
and outside rear view mirror
defoggers switch.
When the rear window defogger and outside rear view mirror defog-
gers switch is on, the indicator illu-
minates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
The defoggers will automatically
turn off afte
r a while.
■Windshield wiper de-icer
This feature is used to prevent
ice from building up on the wind-
shield and wiper blades.
Press the windshield wiper
de-icer switch.
When the windshield wiper de-icer
switch is on, the indicator illumi-
nates on the windshield wiper
de-icer switch.
The windshield wiper de-icer will
automatically turn off after a period
of time.
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally. This may also reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside air mode switch.
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A/C” on will dehu-
midify the air from the outlets and
defog the windshield effectively.
●If you turn “A/C” off, the windows
may fog up more easily.

3395-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
5
Interior features
●The windows may fog up if the
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to any setting except
off.
■Outside/recirculated air mode
●Setting to the r ecirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to c ool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air co nditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.316)
■When the outside temperature
is low
The dehumidification function may
not operate even when the “A/C”
switch is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from inside and outside the vehicle may
enter into and accumulate in the
air conditioning system. This may
then cause odor
to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air
conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
 P.433
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the h ood at the loca-
tion shown in the following illustra-
tion.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning sys-
tem

3405-2. Using the air conditioning system and defogger
HIGHLANDER HV_U
■Customization
Some functions can be customized.
(  P.526)
Air conditioning sys-
tem lubricant type
Requires registered
technician to service
air conditioning sys-
tem
Flammable refrigerant
WA R N I N G
■To prevent the windshield
from fogging up
Do not use the windshield defog-
ger switch during cool air opera-
tion in extremely humid weather.
The difference between the tem-
perature of the outside air and
that of the windshield can cause
the outer surface of the wind-
shield to fog up, blocking your
vision.
■When the outside rear view
mirror defoggers are operat-
ing
Do not touch the rear view mirror
surfaces when the outside rear
view mirror defoggers are on.
■When the windshield wiper
de-icer is operating
Do not touch the glass at lower
part of the windshield or to the
side of the front pillars when the
windshield wiper de-icer is on.
NOTICE
■To prevent 12-volt battery dis-
charge
Do not leave the air conditioning
system on longer than necessary
when the hybrid system is off.
■When repairing/replacing
parts of the air conditioning
system
Have repair/replacement per-
formed by your Toyota dealer.
When a part of the air conditioning
system, such as the evaporator, is
to be replaced, it must be
replaced with a new one.