key TOYOTA HIGHLANDER HYBRID 2020 (in English) Owner's Guide

1593-3. Adjusting the seats
HIGHLANDER HV_U
3
Before driving
From outside
Pull the straps and raise the seat-
backs until they lock.
After using either strap, use the vel-
cro on the strap to attach it to the
seatback.
2 Returning the outer head
restraints.
Remove the secure d seat belts
from the seat belt hangers before
using them.
*: If equipped
1 Check that the shift lever is in
P.
2 Turn the power switch to ON.
3 Adjust the driver’s seat, out-
side rear view mirrors and
head-up display (if equipped)
to the desired positions.
4 While pressing the “SET” but-
ton, or within 3 seconds after
the “SET” button is pressed,
press button “1” or “2” until
the buzzer sounds.
If the selected button has already
been preset, the previously
recorded positio n will be overwrit-
Driving position mem-
or y*
This feature automatically
adjusts the driver’s seat,
outside rear view mirrors
and head-up display (if
equipped) to suit your pref-
erences.
Two different driving posi-
tions can be recorded into
memory.
Each electronic key can be
registered to recall your pre-
ferred driving position.
Recording a driving posi-
tion into memory

1603-3. Adjusting the seats
HIGHLANDER HV_Uten.
■Seat positions that can be
memorized
The adjusted positions other than
the position adjusted by lumbar sup-
port switch can be recorded.
■In order to correctly use the
driving position memory func-
tion
If a seat position is already in the
furthest possible position and the
seat is operated in the same direc-
tion, the recorded position may be
slightly different w hen it is recalled.
1Check that the shift lever is in
P.
2 Turn the power switch to ON.
3 Press one of the buttons for
the driving position you want to recall until the buzzer
sounds.
■To stop the position recall oper-
ation part-way through
Perform any of the following opera-
tions:
●Press the “SET” button.
●Press button “1” or “2”.
●Operate any of t he seat adjust-
ment switches (only cancels seat
position recall).
■Operating the driving position
memory after turning the power
switch off
Recorded seat positions can be
activated up to 180 seconds after
the driver’s door is opened and
another 60 seconds after it is closed
again.
■Registering procedure
Record your driving position to
button “1” or “2” before perform-
ing the following:
Carry only the key you want to
register, and then close the
driver’s door.
WA R N I N G
■Seat adjustment caution
Take care during seat adjustment
so that the seat d oes not strike
the rear passenger or squeeze
your body again st the steering
wheel.
Recalling a driving posi-
tion
Registering/cancel-
ing/recall a driving posi-
tion to an electronic key
(memory recall function)

1613-3. Adjusting the seats
HIGHLANDER HV_U
3
Before driving
If 2 or more keys are in the vehicle,
the driving position cannot be
recorded properly.
1 Check that the shift lever is in
P.
2 Turn the power switch to ON.
3 Recall the driving position
that you want to record.
4 While pressing the recalled
button, press and hold the
door lock switch (either lock
or unlock) until the buzzer
sounds.
If the button could not be regis-
tered, the buzzer sounds continu-
ously for approximately 3 seconds.
■Cancelation procedure
Carry only the key you want to
cancel and then close the
driver’s door.
If 2 or more keys are in the vehicle,
the driving position cannot be can-
celed properly.
1 Turn the power switch to ON.
2 While pressing the “SET” but-
ton, press and hold the door
lock switch (either lock or
unlock) until the buzzer
sounds twice.
If the button could not be canceled, the buzzer sounds c
ontinuously for
approximately 3 seconds.
■Recall procedure
Make sure that the doors are
locked before recalling the driv-
ing position. Carry the electronic
key that has been registered to
the driving position, and then
unlock and open the driver’s
door using the smart key system
or wireless remote control.
The driving position will move to the
recorded position.
If the driving position is in a position
that has already been recorded, the
seat and outside rear view mirrors
will not move.
■Recalling the driving position
using the memory recall func-
tion
●Different driving p ositions can be
registered for each electronic key.
Therefore, the driving position that
is recalled may be different
depending on the key being car-
ried.
●If a door other than the driver’s
door is unlocked with the smart
key system, the driving position
cannot be recalled. In this case,
press the driving position button
which has been set.
■Customization
Some functions can be customized.
(  P.526)

1803-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U5
Release the power window
switch for a m oment, resume
pushing the switch in the
one-touch opening direction, and
hold it there for a pproximately 4
seconds or more.
6 Pull and hold the power window
switch in the one-touch closing
direction again. After the door
window is completely closed,
continue holding the switch for a
further 1 second or more.
If you release the switch while the
window is moving, start again from
the beginning.
If the window reverses and cannot
be fully closed or opened, have the
vehicle inspected by your Toyota
dealer.
■Door lock linked window opera-
tion
●The power windows can be
opened and closed using the
mechanical key.
* (  P.490)
●The power windows can be
opened using the wireless remote
control.
* ( P.131)
*: These settings must be custom-
ized at your Toyota dealer.
■Power windows open warning
buzzer
A buzzer sounds and a message is
shown on the multi -information dis-
play when the power switch is
turned off and the driver’s door is
opened with the power windows
open.
■Customization
Some functions can be customized.
(  P.526)
WA R N I N G
Observe the following precau-
tions.
Failing to do so may result in
death or serious injury.
■Closing the windows
●The driver is responsible for all
the power window operations,
including the operation for the
passengers. In order to prevent
accidental operation, especially
by a child, do not let a child
operate the power windows. It is
possible for children and other
passengers to have body parts
caught in the power window.
Also, when ridin g with a child, it
is recommended to use the win-
dow lock switch. (
P.181)
●Check to make sure that all pas-
sengers do not have any part of
their body in a pos ition where it
could be caught when a window
is being operated.
●When using the wireless remote
control or mechanical key and
operating the power windows,
operate the power window after
checking to make sure that
there is no poss ibility of any
passenger having any of their
body parts caug ht in the win-
dow. Also do not let a child
operate window by the wireless
remote control or mechanical
key. It is possib le for children
and other passengers to get
caught in the power window.
●When exiting the vehicle, turn
the power switch off, carry the
key and exit the vehicle along
with the child. There may be
accidental operation, due to
mischief, etc., that may possibly
lead to an accident.

1823-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U
*: If equipped
■Opening and closing
1 Opens the moon roof
*
The moon roof stops slightly before
the fully open position to reduce
wind noise. Press the switch again
to fully open the moon roof.
2Closes the moon roof*
*: Lightly press either side of the
moon roof switch to stop the
moon roof partway.
■Tilting up and down
1 Tilts the moon roof up
*
2Tilts the moon roof down*
*: Lightly press e ither side of the
moon roof switch to stop the
moon roof partway.
■The moon roof can be operated
when
The power switch is in ON.
■Operating the moon roof after
turning the hybrid system off
The moon roof can be operated for
approximately 45 s econds after the
power switch is turned to ACC or
turned off. It cannot, however, be
operated once eithe r front door is
opened.
■Jam protection function
If an object is dete cted between the
moon roof and the frame while the
moon roof is closing or tilting down,
travel is stopped and the moon roof
opens slightly.
■Sunshade
The sunshade can be opened and
closed manually. However, the sun-
shade will open aut omatically when
the moon roof is opened.
■Door lock linked moon roof
operation
●The moon roof can be opened
and closed using the mechanical
key.
* (  P.490)
●The moon roof can be opened
using the wireless remote control.*
(  P.131)
*: These settings must be custom-
ized at your Toyota dealer.
■When the moon roof does not
close normally
Perform the following procedure:
●If the moon roof closes but then
re-opens slightly
1 Stop the vehicle.
Moon roof*
Use the overhead switches
to open and close the moon
roof and tilt it up and down.
Operating the moon roof

1843-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U
WA R N I N G
●Check to make sure that all pas-
sengers do not have any part of
their body in a position where it
could be caught when the moon
roof is being operated.
●When using the wireless remote
control or mechanical key and
operating the moon roof, oper-
ate the moon roof after checking
to make sure that there is no
possibility of any passenger
having any of their body parts
caught in the moon roof. Also,
do not let a child operate moon
roof by the wireless remote con-
trol or mechanical key. It is pos-
sible for children and other
passengers to get caught in the
moon roof.
●When exiting the vehicle, turn
the power switch off, carry the
key and exit the vehicle along
with the child. There may be
accidental operation, due to
mischief, etc., that may possibly
lead to an accident.
■Jam protection function
●Never use any part of your body
to intentionally a ctivate the jam
protection function.
●The jam protection function may
not work if something gets
caught just before the moon
roof is fully closed. Also, the jam
protection function is not
designed to operate while the
switch is being pressed. Take
ca re so t ha t yo u r fin ge rs , et c. d o
not get caught.

1883-5. Opening, closing the windows and moon roof
HIGHLANDER HV_U
WA R N I N G
●Check to make sure that all pas-
sengers do not have any part of
their body in a position where it
could be caught when the pan-
oramic moon roof is being oper-
ated.
●When exiting the vehicle, turn
the power switch off, carry the
key and exit the vehicle along
with the child. There may be
accidental operation, due to
mischief, etc., that may possibly
lead to an accident.
■Jam protection function
●Never use any part of your body
to intentionally activate the jam
protection function.
●The jam protection function may
not work if something gets
caught just before the pan-
oramic moon roof or electronic
sunshade is fully closed. Also,
the jam protecti on function is
not designed to operate while
the switch is being pressed.
Take care so that your fingers,
etc. do not get caught.
■To prevent burns or injuries
Do not touch the area between
the underside of the panoramic
moon roof and the electronic sun-
shade. Your hand may get caught
and you could injure yourself.
Also, if the vehicle is left in direct
sunlight for a long time, the under-
side of the panoramic moon roof
could become very hot and could
cause burns.
NOTICE
■To prevent damage to the
panoramic moon roof
●Before opening the panoramic
moon roof, make sure that there
are no foreign objects, such as
stones or ice, around the open-
ing.
●Do not hit the surface or edge of
the panoramic moon roof with
hard objects.
■After the vehicle has been
washed or rained on
Before opening the panoramic
moon roof, wipe any water off the
panoramic moon roof. Otherwise,
water may enter the cabin when
the panoramic moon roof is
opened.

1904-1. Before driving
HIGHLANDER HV_U
4-1.Before driving
■Starting the hybrid system
 P. 2 1 3
■Driving
1 With the brake pedal
depressed, shift the shift
lever to D. ( P.220)
2 Release the parking brake.
( P.224)
If the parking brake is in automatic
mode, the parking brake is
released automatically when shift-
ing the shift lever to any position
other than P. ( P.224)
3 Gradually release the brake
pedal and gently depress the
accelerator pedal to acceler-
ate the vehicle.
■Stopping
1 With the shift lever in D,
depress the brake pedal.
2 If necessary, set the parking
brake. ( P.224)
If the vehicle is to be stopped for an
extended period of time, shift the
shift lever to P or N. ( P.220)
■Parking the vehicle
1 With the shift lever in D,
depress the brake pedal. 2
Set the parking brake
( P.224), and shift the shift
lever to P ( P.220).
3 Press the power switch to
stop the hybrid system.
4 Lock the door, making sure
that you have the electronic
key on your person.
If parking on a hill, block the wheels
as needed.
■Starting off on a steep
uphill
1 With the brake pedal
depressed, shift the shift
lever to D. ( P.220)
2 Pull the parking brake switch
and parking brake is set man-
ually. ( P.224)
3 Release the brake pedal and
gently depress the accelera-
tor pedal to accelerate the
vehicle.
4 Push the parking brake
switch and parking brake is
released manually.
■When starting off on a uphill
The hill-start assist control will acti-
vate. ( P.319)
■For fuel-efficient driving
Keep in mind that hybrid vehicles
are similar to conventional vehicles,
and it is necessary to refrain from
activities such as sudden accelera-
tion. ( P.325)
■Driving in the rain
●Drive carefully whe n it is raining,
because visibility will be reduced,
the windows may become
fogged-up, and the road will be
Driving the vehicle
The following procedures
should be observed to
ensure safe driving:
Driving procedure

2134-2. Driving procedures
HIGHLANDER HV_U
4
Driving
4-2.Driving procedures
1 Check that the parking brake
is set.
2 Check that the shift lever is in
P.
3 Firmly depress the brake
pedal.
and a message will be dis-
played on the multi-information dis-
play.
If it is not displayed, the hybrid sys-
tem cannot be started.
4 Press the power switch
shortly and firmly.
When operating the power switch,
one short, firm press is enough. It is
not necessary to press and hold the
switch.
If the “READY” indicator turns on,
the hybrid system will operate nor-
mally.
Continue depressing the brake
pedal until the “READY” indicator is
illuminated.
The hybrid system can be started from any power switch mode.
5
Check that the “READY” indi-
cator is illuminated.
The vehicle will not move when the
“READY” indicator is off.
■If the hybrid system does not
start
●The immobilizer system may not
have been deactivated. ( P. 7 9 )
Contact your Toyota dealer.
●If a message related to start-up is
shown on the multi-information
display, read the message and fol-
low the instructions.
■When the ambient temperature
is low, such as during winter
driving conditions
When starting the hybrid system,
the flashing time of the “READY”
indicator may be long. Leave the
vehicle as it is until the “READY”
indicator is steady on, as steady
means the vehicle is able to move.
■Sounds and vibrations specific
to a hybrid vehicle
 P. 7 3
■If the 12-volt b attery is dis-
charged
The hybrid system cannot be started
using the smart key system. Refer
to P.491to r estart the hybrid system.
■Electronic key battery depletion
 P.128
Power (ignition)
switch
Performing the following
operations when carrying
the electronic key on your
person starts the hybrid
system or changes power
switch modes.
Starting the hybrid sys-
tem

2144-2. Driving procedures
HIGHLANDER HV_U
■Conditions affecting operation
 P. 1 4 7
■Note for the entry function
 P. 1 4 8
■Steering lock function
●After turning the power switch off
and opening and closing the
doors, the steer ing wheel will be
locked due to the steering lock
function. Operating the power
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push Power Switch
while Turning Steering Wheel in
Either Direction” will be displayed
on the multi-information display.
Check that the shift lever is in P.
Press the power switch shortly
and firmly while turning the steer-
ing wheel left and right.
●To prevent the steering lock motor
from overheating, operation of the
motor may be suspended if the
hybrid system is turned on and off
repeatedly in a short period of
time. In this case, refrain from
operating the hybrid system. After
about 10 seconds, the steering
lock motor will resume functioning.
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■If the hybrid system is malfunc-
tioning
 P. 7 8
■Electronic key battery
 P.438
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change o r the hybrid sys-
tem may not start.
●If attempting to res tart the hybrid
system immediately after turning
the power switch off, the hybrid
system may not start in some
cases. After turning the power
switch off, please wait a few sec-
onds before restarting the hybrid
system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.489.
WA R N I N G
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress t he accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in death o r serious injury.
■Caution while driving
If hybrid system failure occurs
while the vehicle is moving, do not
lock or open the doors until the
vehicle reaches a safe and com-
plete stop. Activation of the steer-
ing lock in this c ircumstance may
lead to an accident, resulting in
death or serious injury.