stop start TOYOTA HIGHLANDER HYBRID 2020 (in English) Owner's Guide

2144-2. Driving procedures
HIGHLANDER HV_U
■Conditions affecting operation
 P. 1 4 7
■Note for the entry function
 P. 1 4 8
■Steering lock function
●After turning the power switch off
and opening and closing the
doors, the steer ing wheel will be
locked due to the steering lock
function. Operating the power
switch again automatically can-
cels the steering lock.
●When the steering lock cannot be
released, “Push Power Switch
while Turning Steering Wheel in
Either Direction” will be displayed
on the multi-information display.
Check that the shift lever is in P.
Press the power switch shortly
and firmly while turning the steer-
ing wheel left and right.
●To prevent the steering lock motor
from overheating, operation of the
motor may be suspended if the
hybrid system is turned on and off
repeatedly in a short period of
time. In this case, refrain from
operating the hybrid system. After
about 10 seconds, the steering
lock motor will resume functioning.
■If the “READY” indicator does
not come on
In the event that the “READY” indi-
cator does not come on even after
performing the proper procedures
for starting the vehicle, contact your
Toyota dealer immediately.
■If the hybrid system is malfunc-
tioning
 P. 7 8
■Electronic key battery
 P.438
■Operation of the power switch
●If the switch is not pressed shortly
and firmly, the power switch mode
may not change o r the hybrid sys-
tem may not start.
●If attempting to res tart the hybrid
system immediately after turning
the power switch off, the hybrid
system may not start in some
cases. After turning the power
switch off, please wait a few sec-
onds before restarting the hybrid
system.
■Customization
If the smart key system has been
deactivated in a customized setting,
refer to P.489.
WA R N I N G
■When starting the hybrid sys-
tem
Always start the hybrid system
while sitting in the driver’s seat.
Do not depress t he accelerator
pedal while starting the hybrid
system under any circumstances.
Doing so may cause an accident
resulting in death o r serious injury.
■Caution while driving
If hybrid system failure occurs
while the vehicle is moving, do not
lock or open the doors until the
vehicle reaches a safe and com-
plete stop. Activation of the steer-
ing lock in this c ircumstance may
lead to an accident, resulting in
death or serious injury.

2154-2. Driving procedures
HIGHLANDER HV_U
4
Driving
1 Stop the vehicle completely.
2 Set the parking brake
( P.224), and shift the shift
lever to P.
Check the parking brake indicator
is illuminated.
3 Press the power switch.
The hybrid system will stop, and the
meter display will be extinguished.
4Release the brake pedal and
check that “ACCESSORY” or
“IGNITION ON” is not shown
on the multi-information dis-
play.
■Automatic hybrid system shut
off feature
●The vehicle is equipped with a
feature that automatically shuts off
the hybrid system when the shift
lever is in P with the hybrid system
operating for an extended period.
●The hybrid system will automati- cally shut off after approximately 1
hour if it has been left running
while the shift lever is in P.
●The timer for the automatic hybrid
system shut off feature will reset if
the brake pedal is depressed or if
the shift lever is in a position other
than P.
●After the vehicle
is parked, if the
door is locked with the door lock
switch ( P.134) from the inside or
the mechanical k ey from the out-
side, the automatic hybrid system
shut off feature will be disabled.
The timer for the automatic hybrid
system shut off feature will be
re-enabled if the driver’s door is
opened.
NOTICE
■When starting the hybrid sys-
tem
If the hybrid system becomes diffi-
cult to start, have your vehicle
checked by your Toyota dealer
immediately.
■Symptoms indicating a mal-
function with the power
switch
If the power switch seems to be
operating somewh at differently
than usual, such as the switch
sticking slightly, there may be a
malfunction. Contact your Toyota
dealer immediately.
Stopping the hybrid sys-
temWA R N I N G
■Stopping the hybrid system
in an emergency
●If you want to stop the hybrid
system in an emergency while
driving the vehicle, press and
hold the power s witch for more
than 2 seconds, or press it
briefly 3 times or more in suc-
cession. (
P.452)
However, do not touch the
power switch while driving
except in an emergency. Turn-
ing the hybrid s ystem off while
driving will not cause loss of
steering or braking control, how-
ever, power assist to the steer-
ing will be lost. This will make it
more difficult to steer smoothly,
so you should pull over and stop
the vehicle as soon as it is safe
to do so.
●If the power switch is operated
while the vehicle is running, a
warning message will be shown
on the multi-information display
and a buzzer sounds.

2164-2. Driving procedures
HIGHLANDER HV_U
Modes can be changed by
pressing the power switch with
brake pedal released. (The
mode changes each time the
switch is pressed.)1
OFF
*
The emergency flashers can be
used.
2ACC
Some electrical components such
as the audio sys tem can be used.
“ACCESSORY” will be displayed
on the multi-information display.
3 ON
All electrical components can be
used.
“IGNITION ON” will be displayed on
the multi-information display.
*: If the shift lever is in a position
other than P when turning off the
hybrid system, the power switch
will be turned to A CC, not to OFF.
■Auto power off function
If the vehicle is left in ACC for more
than 20 minutes or ON (the hybrid
system is not operating) for more
than an hour with the shift lever in P,
the power switch will automatically
turn off. However, this function can-
WA R N I N G
●To restart the hybrid system
after performing an emergency
shutdown, shift the shift lever to
N and then press the power
switch.
■When parking
Exhaust gases include harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases to enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
hybrid system.
●Do not leave the vehicle with
the hybrid system operating for
a long time. If such a situation
cannot be avoided, park the
vehicle in an open space and
ensure that exhaust fumes do
not enter the vehicle interior.
●Do not leave the hybrid system
operating in an area with snow
build-up, or where it is snowing.
If snowbanks build up around
the vehicle while the hybrid sys-
tem is operating, exhaust gases
may collect and enter the vehi-
cle.
Changing power switch
modes

2214-2. Driving procedures
HIGHLANDER HV_U
4
Driving
pushing the shift release button
on the shift knob. : Shift the shift lever normally.
When shifting the shift lever
between P and D, make sure that
the vehicle is completely stopped
and the brake pedal is depressed.
*: For the vehicle to be able to be
shifted from P, the brake pedal
must be depresse d before the
shift release button is pushed. If
the shift release button is pushed
first, the shift lock will not be
released.
■Shift lock system
The shift lock system is a system to
prevent accidental operation of the
shift lever in starting.
The shift lever can be shifted from P
only when the power switch is in ON
and the brake pedal is being
depressed.
■If the shift lever cannot be
shifted from P
First, check whether the brake pedal
is being depressed.
If the shift lever cannot be shifted
with your foot on the brake pedal,
there may be a pr oblem with the
shift lock system. Have the vehicle
inspected by your Toyota dealer
immediately.
The following steps may be used as
an emergency measure to ensure
that the shift lev er can be shifted.
Releasing the shift lock:
1 Turn the power switch to ON and
check that the parking brake is
set. ( P.216, 224)
2 Turn the power s witch to off.
3 Depress the brake pedal.
4 Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover, cover the tip of the screwdriver with
a rag.
5
Press and hold the shift lock
override button.
The shift lever can be shifted while
both buttons are pressed.
 P.316
WA R N I N G
■To prevent an accident when
releasing the shift lock
Before pressing the shift lock
override button, m ake sure to set
the parking brake and depress the
brake pedal.
If the accelerator pedal is acci-
dentally depressed instead of the
brake pedal when the shift lock
override button is pressed and the
shift lever is shifted out of P, the
vehicle may suddenly start, possi-
bly leading to an accident result-
ing in death or serious injury.
Selecting the driving
mode

2274-2. Driving procedures
HIGHLANDER HV_U
4
Driving
Turns the brake hold system on
The brake hold standby indicator
(green) comes o n. While the
system is holding the brake, the
brake hold operated indicator (yel-
low) comes on.
■Brake hold system operating
conditions
The brake hold system cannot be
turned on in the following condi-
tions:
●The driver’s doo r is not closed.
●The driver is not wearing the seat
belt.
●The parking brake is engaged.
If any of the cond itions above are
detected when the brake hold sys-
tem is enabled, the system will turn
off and the brake hold standby indi-
cator light will go off. In addition, if
any of the conditions are detected
while the system is holding the
brake, a warning buzzer will sound
and a message will be shown on the
multi-information display. The park-
ing brake will then be set automati-
cally.
■Brake hold function
●If the brake pedal is left released
for a period of about 3 minutes
after the system has started hold-
ing the brake, the parking brake
will be set automatically. In this
case, a warning buzzer sounds
and a message is shown on the
multi-information display.
●To turn the system off while the
system is holding the brake, firmly
depress the brake pedal and
press the button again.
●The brake hold function may not
hold the vehicle when the vehicle
is on a steep incline. In this situa-
tion, it may be ne cessary for the
driver to apply the brakes. A warn-
ing buzzer will sound and the
multi-information display will
inform the driver of this situation. If
a warning message is shown on
the multi-information display, read
the message and follow the
instructions.
■When the parking brake is set
automatically while the system
is holding the brakes
Perform any of the following opera-
tions to release the parking brake.
●Depress the accelerator pedal.
(The parking brake will not be
released automatically if the seat
belt is not fastened.)
●Operate the parkin g brake switch
with the brake pedal depressed.
Make sure that the parking brake
Brake Hold
The brake hold system
keeps the brake applied
when the shift lever is in D,
S or N with the system on
and the brake pedal has
been depressed to stop the
vehicle. The system
releases the brake when the
accelerator pedal is
depressed with the shift
lever in D or S to allow
smooth start off.
Enabling the system

2734-5. Using the driving support systems
HIGHLANDER HV_U
4
Driving
This mode employs a radar to detect the presence of vehicles up to
approximately 328 ft. (100 m) ahead, determines the current veh i-
cle-to-vehicle following distance, and operates to maintain a s uitable
following distance from the vehicle ahead. The desired vehi-
cle-to-vehicle distance can also be set by operating the vehi-
cle-to-vehicle distance switch.
When driving on downhill slopes, t he vehicle-to-vehicle distance may
become shorter.
Example of constant speed cruising
When there are no vehicles ahead
The vehicle travels at the speed set by the driver.
Example of deceleration crui sing and follow-up cruising
When a preceding vehicle driving slower than the set speed
appears
When a vehicle is detected runni ng ahead of you, the system automatically
decelerates your vehicle. When a greater reduction in vehicle s peed is nec-
essary, the system applies the brakes (the stop lights will come on at this
time). The system will respond to changes in the speed of the vehicle
ahead in order to maintain the vehicle-to-vehicle distance set by the driver.
Approach warning warns you when the system cannot decelerate suffi-
ciently to prevent your vehicle from closing in on the vehicle ahead.
When the vehicle ahead of you st ops, your vehicle will also stop (vehicle is
stopped by system control). Afte r the vehicle ahead starts off, pressing the
“+RES” switch or depressing the accelerator pedal (start-off operation) will
resume follow-up cruising. If the start-off operation is not pe rformed, system
control continues to keep your vehicle stopped.
Driving in vehicle-to-vehicle distance control mode

2764-5. Using the driving support systems
HIGHLANDER HV_Ualso be displayed.
Select a distance from the table
below. Note that the distances
shown correspond to a vehicle
speed of 50 mph (80 km/h).
Vehicle-to-vehicle distance
increases/decreases in accor-
dance with vehicle speed. When
the vehicle is stopped by system
control, the vehicle stops at a
certain vehicle-to-vehicle dis-
tance depending on the situa-
tion.
After the vehicle ahead of you
starts off, press the “+RES”
switch.
Your vehicle will also resume
follow-up cruising if the acceler-
ator pedal is depressed after the
vehicle ahead of you starts off.
1
Pressing the cancel switch
cancels the speed control.
The speed control is also canceled
when the brake pedal is depressed.
(When the vehicle has been
stopped by system control,
depressing the br ake pedal does
not cancel the setting.)
2 Pressing the “+RES” switch
resumes the cruise control
and returns vehicle speed to
the set speed.
Vehicle-to-vehicle dis-
tance settings (vehi-
cle-to-vehicle distance
control mode)
Distance
optionsVehicle-to-vehicle dis- tance
LongApproximately 160 ft. (50 m)
MediumApproximately 130 ft. (40 m)
ShortApproximately 100 ft. (30 m)
Resuming follow-up
cruising when the vehicle
has been stopped by sys-
tem control (vehi-
cle-to-vehicle distance
control mode)
Canceling and resuming
the speed control

2784-5. Using the driving support systems
HIGHLANDER HV_U
and press the “-SET” switch
to set the speed.
Cruise control “SET” indicator will
come on.
The vehicle speed at the moment
the switch is released becomes the
set speed.
Adjusting the speed setting:
P. 2 7 4
Canceling and resuming the speed
setting: P. 2 7 6
■Dynamic radar cruise control
with full-speed range can be set
when
●The shift lever is in D.
●The desired set speed can be set
when the vehicle speed is approx-
imately 20 mph (30 km/h) or more.
(However, when the vehicle speed
is set while driving at below
approximately 20 mph [30 km/h],
the set speed will be set to
approximately 20 mph [30 km/h].)
■Accelerating after setting the
vehicle speed
The vehicle can accelerate by oper-
ating the accelerator pedal. After
accelerating, the set speed
resumes. However, during vehi-
cle-to-vehicle distance control
mode, the vehicle speed may
decrease below the set speed in
order to maintain the distance to the
preceding vehicle.
■When the vehicle stops while
follow-up cruising
●Pressing the “+RES” switch while
the vehicle ahead stops will
resume follow-up cruising if the
vehicle ahead starts off within
approximately 3 seconds after the
switch is pressed.
●If the vehicle ahead starts off
within 3 seconds after your vehicle
stops, follow-up c ruising will be
resumed.
■Automatic cancelation of vehi-
cle-to-vehicle d istance control
mode
Vehicle-to-vehicle distance control
mode is automatically canceled in
the following situations.
●VSC is activated.
●TRAC is activated for a period of
time.
●When the VSC or TRAC system is
turned off.
●The sensor cannot detect cor-
rectly because i t is covered in
some way.
●Pre-collision braking is activated.
●The parking brake is operated.
●The vehicle is stopped by system
control on a steep incline.
●The following are detected when
the vehicle has been stopped by
system control:
• The driver is not wearing a seat belt.
• The driver’s door is opened.
• The vehicle has been stopped for about 3 minutes
If vehicle-to-vehicle distance control
mode is automatically canceled for
any reasons other than the above,
there may be a malfunction in the
system. Contact you r Toyota dealer.
■Automatic cancelation of con-
stant speed control mode
Constant speed control mode is
automatically cance led in the follow-
ing situations:

2854-5. Using the driving support systems
HIGHLANDER HV_U
4
Driving
tional when all of the following con-
ditions are met:
●The Blind Spot Monitor is on.
●The shift lever is in a position
other than R.
●The vehicle speed is greater than
approximately 10 mph (16 km/h).
■The Blind Spot Monitor will
detect a vehicle when
The Blind Spot Mon itor will detect a
vehicle present in the detection area
in the followin g situations:
●A vehicle in an adjacent lane over-
takes your vehicle.
●You overtake a vehicle in an adja-
cent lane slowly.
●Another vehicle enters the detec-
tion area when it changes lanes.
■Conditions under which the
Blind Spot Monitor will not
detect a vehicle
The Blind Spot Monitor is not
designed to detect the following
types of vehicles and/or objects:
●Small motorcycles, bicycles,
pedestrians, etc.*
●Vehicles traveling in the opposite
direction
●Guardrails, walls, signs, parked
vehicles and similar stationary
objects
*
●Following vehicles that are in the
same lane*
●Vehicles traveling 2 lanes away
from your vehicle*
●Vehicles which are being over-
taken rapidly by your vehicle*
*
: Depending on the conditions, detection of a vehicle and/or
object may occur.
■Conditions under which the
Blind Spot Monitor may not
function correctly
●The Blind Spot Monitor may not detect vehicles corr
ectly in the fol-
lowing situations:
• When the sensor is misaligned
due to a strong impact to the sen-
sor or its surrounding area
• When mud, snow, ice, a sticker,
etc. is covering the sensor or sur-
rounding area on the rear bumper
• When driving on a road surface
that is wet with standing water
during bad weather, such as
heavy rain, snow, or fog
• When multiple vehicles are approaching with only a small gap
between each vehicle
• When the distance between your vehicle and a following vehicle is
short
• When there is a significant differ- ence in speed between your vehi-
cle and the vehicle that enters the
detection area
• When the difference in speed between your vehicle and another
vehicle is changing
• When a vehicle enters a detection area traveling at about the same
speed as your vehicle
• As your vehicle starts from a stop, a vehicle remains in the detection
area
• When driving up and down con- secutive steep inclines, such as
hills, dips in the road, etc.
• When driving on r oads with sharp
bends, consecutive curves, or
uneven surfaces
• When vehicle lanes are wide, or when driving on the edge of a
lane, and the vehicle in an adja-
cent lane is far away from your
vehicle
• When towing a trailer
• When an accessory (such as a bicycle carrier) is installed to the
rear of the vehicle
• When there is a significant differ- ence in height between your vehi-
cle and the vehicle that enters the
detection area
• Immediately after the Blind Spot Monitor is turned on●Instances of the Blind Spot Moni-
tor unnecessarily d etecting a vehi-

3094-5. Using the driving support systems
HIGHLANDER HV_U
4
Driving
■The Parking Support Brake
function (static object) will
operate when
The function will op erate when the
PKSB OFF indicato r is not illumi-
nated or flashing ( P.85, 86) and all
of the following co nditions are met:
●Hybrid system output restriction
control
• The Parking Support Brake is enabled.
• The vehicle speed is 9 mph (15
km/h) or less.
• There is a static object in the trav- eling direction of the vehicle and 6
to 13 ft. (2 to 4 m) away.
• The Parking Support Brake deter- mines that a stronger-than-nor-
mal brake operation is necessary
to avoid a collision.
●Brake control
• Hybrid system output restriction control is operating.
• The Parking Support Brake deter- mines that an immediate brake
operation is necessary to avoid a
collision.
■The Parking Support Brake
function (static objects) will
stop operating when
The function will st op operating if
any of the following conditions are
met:
●Hybrid system output restriction
control
• The Parking Support Brake is dis- abled.
• The system determines that the
collision has beco me avoidable
with normal brake operation.
• The static object is no longer 6 to
13 ft. (2 to 4 m) away from the
vehicle or in the traveling direction
of the vehicle.
●Brake control
• The Parking Support Brake is dis-
abled.
• Approximately 2 seconds have elapsed since the vehicle was
stopped by brake control. • The brake pedal is depressed
after the vehicle is stopped by
brake control.
• The static object is no longer 6 to 13 ft. (2 to 4 m) away from the
vehicle or in the traveling direction
of the vehicle.
■Re-enabling the Parking Sup-
port Brake function (static
objects)
 P.304
■Detection range of the Parking
Support Brake function (static
objects)
The detection range of the Parking
Support Brake function (static
objects) differs from the detection
range of the intuiti ve parking assist.
(  P.291) Therefore, even if the intu-
itive parking assist detects an object
and provides a warning, the Parking
Support Brake function (static
objects) may not start operating.
■Objects that the Parking Sup-
port Brake function (static
objects) may not detect
The sensors may not be able to
detect certain objects, such as the
following:
●Pedestrian
●Cotton cloth, snow, and other
materials that are poor reflectors
of ultrasonic waves
●Objects which are not perpendicu-
lar to the ground, are not perpen-
dicular to the traveling direction of
the vehicle, are uneven or are
waving
●Low objects
●Thin objects such as wires,
fences, ropes and signposts
●Objects that are e xtremely close
to the bumper
●Sharply-angled objects
●Tall objects with upper sections
projecting outwards in the direc-
tion of your vehicle