parking brake TOYOTA HIGHLANDER HYBRID 2020 Owners Manual (in English)

3TABLE OF CONTENTS
HIGHLANDER HV_U
1
2
3
4
5
6
7
8
9
10
Parking brake ..................... 224
Brake Hold ......................... 227
4-3. Operating the lights and wip- ers
Headlight switch ................. 229
Automatic High Beam ........ 232
Fog light switch .................. 235
Windshield wipers and washer ......................................... 235
Rear windshield wiper and washer ............................. 238
4-4. Refueling Opening the fuel tank cap .. 240
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.0 .... 243
PCS (Pre-Collision System) ......................................... 249
LTA (Lane Tracing Assist)... 257
RSA (Road Sign Assist) ..... 267
Dynamic radar cruise control with full-speed range ........ 270
BSM (Blind Spot Monitor)... 280
Intuitive parking assist ........ 286
RCTA (Rear Cross Traffic Alert) function ............................ 294
PKSB (Parking Support Brake) ......................................... 299
Parking Support Brake function (static objects) .................. 306
Parking Support Brake function (rear-crossing vehicles).... 312
Driving mode select switch ......................................... 316
Trail Mode .......................... 317
Driving assist systems........ 319
4-6. Driving tips Hybrid vehicle driving tips .. 325
Winter driving tips............... 327
Utility vehicle precautions... 3305-1. Toyota multi-operation touch
Toyota multi-operation touch......................................... 334
5-2. Using the air conditioning system and defogger
Front automatic air conditioning
system ............................. 336
Rear automatic air conditioning system ............................. 348
Heated steering wheel/seat heaters/seat ventilators.... 352
5-3. Using the interior lights Interior lights list ................. 356
5-4. Using the storage features List of storage features ...... 359
Luggage compartment features ......................................... 364
5-5. Using the other interior fea- tures
Other interior features ........ 368
Garage door opener........... 384
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 394
Cleaning and protecting the vehicle interior.................. 397
6-2. Maintenance
Maintenance requirements ........

................................. 400
General maintenance......... 402
Emission inspection and mainte- nance (I/M) programs ...... 404
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 406
5Interior features
6Maintenance and care

19Pictorial index
HIGHLANDER HV_U
USB port*1
USB charging ports ............................................. .............. P.368
Power outlet ................................................... .................... P.377
Brake hold switch .............................................. ................ P.227
Parking brake switch ........................................... .............. P.224
Applying/releasing............................................. ................... P.224
Precautions against winter season .............................. ........ P.327
Warning buzzer/light/message ................................... .. P.460, 470
Trail Mode switch
*2............................................................ P.3 17
EV drive mode switch ........................................... ............. P.218
VSC OFF switch ................................................. ................ P.320
Driving mode select switch ..................................... .......... P.316
*1: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
*2: If equipped

731-4. Hybrid system
HIGHLANDER HV_U
1
For safety and security
and you are unable to start the
hybrid system, contact your Toyota
dealer.
■Charging the 1 2-volt battery
 P. 4 9 1
■After the 12-volt battery has dis-
charged or when the terminal
has been removed and installed
during exchange, etc.
The gasoline engine may not stop
even if the vehicle is being driven by
the hybrid battery (traction battery).
If this continues for a few days, con-
tact your Toyota dealer.
■Sounds and vibrations specific
to a hybrid vehicle
There may be no engine sound or
vibration even though the vehicle is
able to move with the “READY” indi-
cator is illuminated. For safety, apply
the parking brake and make sure to
shift the shift lever to P when
parked.
The following sounds or vibrations
may occur when the hybrid system
is operating and are not a malfunc-
tion:
●Motor sounds may be heard from
the engine compartment.
●Sounds may be heard from the
hybrid battery (traction battery)
under the rear seats when the
hybrid system starts or stops.
●Relay operating sounds such as a
snap or soft clank will be emitted
from the hybrid battery (traction
battery), under the rear seats,
when the hybrid system is started
or stopped.
●Sounds from the hybrid system
may be heard when the back door
is open.
●Sounds may be heard from the
transmission when the gasoline
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard
when accelerating sharply.
●Sounds may be heard due to
regenerative braking when the
brake pedal is depressed or as
the accelerator pedal is released.
●Vibration may be felt when the
gasoline engine starts or stops.
●Cooling fan sounds may be heard
from the air intake vents under the
rear seats.
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do n ot dispose of the
vehicle yourself.
When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).
■Acoustic vehicle alerting sys-
tem
In the following cases, the acoustic
vehicle alerting system may be diffi-
cult for surrounding people to hear.
●In very noisy areas
●In the wind or the rain
Also, as the acoustic vehicle alerting
system is installed on the front of the
vehicle, it may be more difficult to
hear from the rear of the vehicle
compared to the front.
Acoustic vehicle alerting
system

761-4. Hybrid system
HIGHLANDER HV_U[11.3 L, 2.4 Imp. gal.], when the
vehicle is on a level surface. This
value may vary whe
n the vehicle is
on a slope. Add extra fuel when the
vehicle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on
hybrid vehicles incorporate elec-
tromagnetic shielding, and there-
fore emit approximately the same
amount of electromagnetic waves
as conventional gasoline pow-
ered vehicles or home electronic
appliances.
●Your vehicle may cause sound
interference in some third
party-produced radio parts.
■Hybrid battery (tr action battery)
The hybrid battery (traction battery)
has a limited service life. The lifes-
pan of the hybrid battery (traction
battery) can change in accordance
with driving style and driving condi-
tions.
WA R N I N G
■High voltage precautions
This vehicle has high voltage DC
and AC systems as well as a
12-volt system. DC and AC high
voltage is very dangerous and
can cause severe burns and elec-
tric shock that may result in death
or serious injury.
●Never touch, disassemble,
remove or replace the high volt-
age parts, cables or their con-
nectors.
●The hybrid sys tem will become
hot after starting as the system
uses high voltage. Be careful of
both the high voltage and the
high temperature, and always
obey the warning labels
attached to the vehicle.
●Never try to open the service
plug access hole located under
the rear seat. The service plug
is used only when the vehicle is
serviced and is subject to high
voltage.
■Road accident cautions
Observe the following precautions
to reduce the risk of death or seri-
ous injury:
●Pull your vehicle off the road,
shift the shift le ver to P, apply
the parking brake, and turn the
hybrid system off.
●Do not touch the high voltage
parts, cables and connectors.
●If electric wires are exposed
inside or outside your vehicle,
an electric shock may occur.
Never touch exposed electric
wires.
●If a fluid leak occurs, do not
touch the fluid as it may be
strong alkaline electrolyte from
the hybrid battery (traction bat-
tery). If it comes into contact
with your skin or eyes, wash it
off immediately with a large
amount of water or, if possible,
boric acid solution. Seek imme-
diate medical attention.
●If a fire occurs in the hybrid
vehicle, leave the vehicle as
soon as possible. Never use a
fire extinguisher that is not
meant for electric fires. Using
even a small amount of water
may be dangerous.

862-1. Instrument cluster
HIGHLANDER HV_U
*1: These lights turn on when the power switch is turned to ON to
indicate that a system check is
being performed. They will turn
off after the hybrid system is on, or after a few seconds. There
may be a malfunction in a sys-
tem if a light does not come on,
or turn off. Have the vehicle
inspected by your Toyota dealer.
*2: This light illuminates on the
multi-information display.
*3: This light comes on when the system is turned off.
*4: 7-inch display only
The indicators inform the driver
of the operating state of the
vehicle’s various systems.
Driver’s and front passen-
ger’s seat belt reminder
light ( P.463)
Rear passengers’ seat
belt reminder light
*2
(  P.464)
Tire pressure warning
light
*1 (  P.464)
(orange)
LTA indicator*2 ( P.464)
(flashes)
Intuitive parking assist
OFF indicator
*1, 3, 4 (if
equipped) ( P.465)
(flashes)
RCTA OFF indicator*2, 3
(  P.465)
(flashes)
PKSB OFF indicator*1, 3, 4
(if equipped) ( P.465)
(flashes or
illumi-
nates)PCS warning light*1
(  P.466)
Slip indicator
*1 (  P.466)
(flashes)
(U.S.A.)
Parking brake indicator*1
(  P.467)
(flashes)
(Canada)
Parking brake indicator*1
(  P.467)
(flashes)
Brake hold operated indi-
cator
*1 ( P.467)
WA R N I N G
■If a safety system warning
light does not come on
Should a safety system light such
as the ABS and SRS warning
lights not come on when you start
the hybrid system, this could
mean that these s ystems are not
available to help protect you in an
accident, which could result in
death or serious injury. Have the
vehicle inspected by your Toyota
dealer immediately if this occurs.
Indicators
Turn signal indicator
(  P.223)
(U.S.A.)
Headlight indicator
( P.229)
(Canada)
Tail light indicator
( P.229)
Headlight high beam indi-
cator ( P.231)
Automatic High Beam indi-
cator
*1 (  P.232)

872-1. Instrument cluster
HIGHLANDER HV_U
2
Vehicle status information and indicators
 Drive mode indicators
*1: 7-inch display only: This light illu-
minates on the multi-information
display.
*2: This light illuminates on the multi-information display.
*3: This light comes on when the system is turned off.
*4: These lights tu rn on when the
power switch is turned to ON to
indicate that a system check is
being performed. They will turn
Front fog light indicator
*1
(  P.235)
PCS warning light
*3, 4
(  P.251)
Cruise control indicator
*2
(  P.277)
Dynamic radar cruise con-
trol indicator
*2 (  P.270)
Cruise control “SET” indi-
cator
*2 (  P.270)
(white)
LTA i n d i c a t o r*2 ( P.262)
(green)
LTA i n d i c a t o r*2 ( P.262)
(orange)
(flashes)LTA i n d i c a t o r*2 (  P.262)
BSM outside rear view
mirror indicators
*5, 6
(  P.281, 294)
BSM OFF indicator
*2, 3
(  P.281)
Intuitive parking assist
OFF indicator
*3, 4, 9(if
equipped) (P.287)
RCTA OFF indicator
*2, 3
(  P.294)
PKSB OFF indicator
*3, 4,
9
(if equipped) ( P.300)
(flashes)
Slip indicator*4 ( P.320)
VSC OFF indicator
*3, 4
(  P.321)
Smart key system indica-
tor
*2 (  P.213)
“READY” indicator
(  P.213)
EV drive mode indicator*1
(  P.218)
(U.S.A.)
Parking brake indicator*4
(  P.224)
(Canada)
Parking brake indicator*4
(  P.224)
Brake hold standby indica-
tor
*4 (  P.227)
Brake hold operated indi-
cator
*4 (  P.227)
EV indicator
*1 (  P. 7 2 )
Low outside temperature
indicator
*2, 7 (  P. 8 9 )
Security indicator
*8
(  P.79, 81)
“PASS AIR BAG ON/OFF”
indicator
*4, 8 (  P. 4 3 )
Eco drive mode indicator
*2
(  P.316)
Sport mode indicator
*2
(  P.316)
Trail Mode indicator
*2 (if
equipped) ( P.317)

1082-1. Instrument cluster
HIGHLANDER HV_Uing sensitivity.

PCS (Pre-Collision Sys-
tem) ( P.249)
Press to enable/disable the
pre-collision system.
• PCS (Pre-Collision System)
on/off
Select to enable/disable the
pre-collision system.
Press and hold to change the
settings of the following item:
• “Sensitivity”
Select to change t he pre-collision
warning timing.
 BSM (Blind Spot Monitor)
( P.280)
Press to enable/disable the
Blind Spot Monitor function.
• BSM (Blind Spot Monitor) on/off
Select to enable/disable the Blind
Spot Monitor function.
Press and hold to change the
settings of the following items:
• “Brightness”
Select to switch the brightness of
the outside rear view mirror indica-
tors. ( P.281)
• “Sensitivity”
Select to change the alert timing for
an approaching vehicle.
 Intuitive parking assist (if
equipped) ( P.286)
Press to enable/disable the
Intuitive parking assist.
• Intuitive parking assist on/off Select to enable/d
isable the Intui-
tive parking assist.
Press and hold to change the
settings of the following item:
•“Volume”
Select to set the volume of the
buzzer which sounds when the
Intuitive parking assist is operated.
 RCTA (Rear Cross Traffic
Alert) ( P.294)
Press to enable/disable the
Rear Cross Traffic Alert function.
• RCTA (Rear Cross Traffic Alert)
on/off
Select to enable/d isable the Rear
Cross Traffic Alert function.
Press and hold to change the
settings of the following item:
•“Volume”
Select to change the volume of the
RCTA buzzer.
 PKSB (Parking Support
Brake) (if equipped) ( P.299)
Press to enable/disable the
Parking Support Brake function.
 HUD (Head-up display) (if
equipped) ( P. 1 1 2 )
Press to enable/disable the
head-up display.
• HUD (Head-up display) on/off
Select to enable/disable the
head-up display.
Press and hold to change the
settings of the following items:
• “HUD Brightness/Position”

1162-1. Instrument cluster
HIGHLANDER HV_U
■Street name display (vehicles
with a navigation system)
Depending on the situation, such as
when no information is available in
map data, etc., the street names of
an intersection may not be dis-
played.
Displays the operational status
of the following systems:
 LTA (Lane Tracing Assist)
( P.257)
 Dynamic radar cruise control
with full-speed range
( P.270)
 PCS (Pre-Collision System)
( P.249)
 Parking Support Brake func-
tion (for static objects) (if
equipped) ( P.306)
 Intuitive parking assist (if
equipped) ( P.286)
 Drive-Start Control ( P.191)
 Brake Override System
( P.191)
Displayed content is the same as
that displayed on the multi-informa-
tion display. For details, refer to the
explanations of each system.
Displays the following
multi-information display linked
icons and a message: : Master warning icon
Displayed when a warning mes-
sage is displayed on
the multi-infor-
mation display. ( P.470)
: Information icon
Displayed when a sugges-
tion/advice pop-up display is dis-
played on the multi-information
display. ( P.101, 111)
Depending on the situation, the
following will be displayed:
■Warning/Message
Depending on the situation, a
warning message or other mes-
sage will be displayed.
 Warning messages
Certain warning messages can be
displayed.
Pop-up displays
When the driving assist system
operates, some of the information
displayed on the multi-information
display will be displayed on the
head-up display as a pop-up dis-
play.
■Hands-free system status
Displayed when the hands-free
system is operated.
(Refer to “NAVIGATION AND
MULTIMEDIA SYSTEM
OWNER’S MANUAL”.)
■Audio system operation
status
Displayed when the audio sys-
Driving assist system sta-
tus display area
/ icons
Message display area

1393-2. Opening, closing and locking the doors
HIGHLANDER HV_U
3
Before driving
detection area ( P.146)
2 Perform a kick operation by
moving your foot to within
approximately 3.9 in. (10 cm)
of the rear bumper and then
pulling it back.
• Perform the entire kick opera- tion within 1 second.
• The back door will not start operating while a foot is
detected under the rear
bumper.
• Operate the Hands Free Power Back Door without
contacting the rear bumper
with your foot.
• If another electronic key is in the cabin or luggage compart-
ment, it may take slightly lon-
ger than normal for the
operation to occur.
Kick sensor
Hands Free Power Back
Door operation detection
area
3 When the sensor detects that
your foot is pulled back, a
buzzer will sound and the
back door will automatically
fully open/close.If kick operation is performed while
the back door is opening/closing,
the back door will stop the opera-
tion. Perform a kick operation again
will operate the back door in the
opposite direction.
■Back door closer
In the event that the back door is left
slightly open, the back door closer
will automatically clo se it to the fully
closed position.
●The back door closer can function
when the power switch is in any
mode.
●The back door can be opened
using the back door opener switch
even if the back door closer is
operating.
■Power back door operating con-
ditions
If the following conditions are met,
the power back door can be opened
and closed automatically.
●When the power back door sys-
tem is enabled. ( P.526)
●When the power switch is in ON,
one of the following conditions
must be met in a ddition to the
above conditions:
• The parking brake is engaged.
• The brake pedal is depressed.
• The shift lever is in P.
■Operation of the power back
door
●When the power back door begins
to operate, the emergency flash-
ers will flash twice and a buzzer
will sound.
●When the power back door is dis-
abled, the powe r back door will
not operate but can be opened
and closed manually.
●When the power back door is
opening/closing, if the power back
door becomes obstructed, opera-
tion will stop.

1553-3. Adjusting the seats
HIGHLANDER HV_U
3
Before driving
■Second seats
8-seat models Seatback angle adjustment
lever
Seat position adjustment
lever
WA R N I N G
■When folding the rear seat-
backs down
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not fold the seatbacks down
while driving.
●Stop the vehicle on level
ground, set the parking brake
and shift the shift lever to P.
●Do not allow anyo ne to sit on a
folded seatback or in the lug-
gage compartment while driv-
ing.
●Do not allow child ren to enter
the luggage compartment.
●Do not fold down a rear seat-
back when there are passen-
gers sitting in the rear seats or
when there is luggage placed
on the rear seats.
●Be careful not to catch your
hand when folding the rear seat-
backs.
Adjustment procedure