ESP TOYOTA HIGHLANDER HYBRID 2020 Warranties & Maintenance Guides (in English)

BRIDGESTONE / FIRESTONE
64
Arbitration
You and Bridgestone Americas Tire Operations, LLC agree that all
claims, disputes, and controversies between you and it, including
any of its agents, employees, successors, or assigns, arising out of
or in connection with this Limited Warranty, or any other warranties,
express or implied, including a failure of warranty and the validity
of this arbitration clause, but excluding claims for personal injury or
property damage, shall be resolved by binding arbitration between
you and it, according to the formal dispute resolution procedures of
the National Arbitration Forum, under the Code of Procedure then in
effect. This arbitration will be conducted as a document hearing. If
you request any procedures beyond a document hearing, you will be
responsible for all fees, including filing and administrative fees, above
and beyond the fees required for document hearings. The arbitration
between you and Bridgestone Americas Tire Operations, LLC shall
not include any other customers, be combined or consolidated in any
fashion with arbitrations involving other customers, or proceed in any
form of class action in which the claims of numerous customers are
considered together. Any award of the arbitrator(s) may be entered as
a judgment in any court of competent jurisdiction. The arbitrators will
have no authority to award punitive or other damages not measured
by the prevailing party’s actual damages, except as may be required
by statute. Information may be obtained and claims may be filed at
any office of the National Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.

CONTINENTAL TIRE
69
TO REPRESENT THROUGH THIS LIMITED WARRANTY AND
ADJUSTMENT POLICY THAT TIRE FAILURES CAN OR
CANNOT HAPPEN.
CTA’S Obligations
Replacement of eligible tires will be made by the dealer where you
purchased your vehicle or by an alternate Authorized Dealer. CTA will
replace the tire pursuant to the terms of this Warranty. Tires that are
replaced under this Waranty become the property of CTA.
Owner’s Obligations
To make an eligible claim under this Warranty, the owner must
present a claim, with the tire to an Authorized Dealer. For the nearest
Authorized Dealer, consult the Continental brand internet address(es),
or the 800 telephone number(s) shown on the back of this Warranty.
Owner must present new vehicle registration form or new vehicle
sales invoice indicating the date of purchase. Owner will be required
to sign the CTA Limited Warranty Claim Form or dealer replacement
sales receipt.
Owner is responsible for paying all applicable taxes charged by the
servicing dealer and is also responsible for paying shipping, local tire-
disposal fees and parts or service regardless of mileage or months of
service. This includes payment for tire rotation, alignment, towing, road
service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air pressure and for
proper maintenance of the tire.
Safety Warning
Ignoring any of the safety and information contained in this Warranty
may result in tire failure, causing serious injury or death.•
Tire failure due to under inflation /overloading . Follow vehicle
owner’s manual or tire placard in vehicle for proper inflation
and loading.

FALKEN
81
free of charge with the same or comparable Falken tire (mounting
and balancing labor covered).
b.
Prorated Replacement
After the first 1.6mm (2/32 of an inch) of wear, a prorated
adjustment credit will be given based on the percentage of
remaining usable tread depth, down to the remaining 1.6mm (2/32
of an inch) tread wear bar indicator (mounting and balancing labor
covered). No credit is given if the tire is worn beyond the flush
appearance of the tread wear bar indicator (less than 1.6mm
(2/32 of an inch) tread depth remaining).
c.
Out-of-Round / Out-of-Balance Replacement
Tires that are deemed to be out-of-round or out-of-balance will be
accepted for adjustment during the first 0.8mm (1/32 of an inch)
of the original tread depth and will be replaced free of charge with
the same or similar Falken tires (mounting and balancing labor
covered). A set of four (4) tires from the same vehicle will not be
accepted for out-of-round or out-of-balance claims.
What Is Not Covered by the Warranty 1.

a. Tires that become unserviceable due to road hazard
damages (cuts, snags, punctures, bruises, impact breaks,
etc.) improper repair technique or materials, improper
inflation, overload, irregular wear, wheel imbalance, defective
mechanical vehicle components (brakes, suspension,
wheels, etc.) improper suspension alignment, accident, fire,
chemical damage, damage from chain use, racing, off-road
use, run flat, improper installation, vandalism, or abuse.
b.
Tires branded “NA” or a tire in which the DOT numbering has
been removed.
c.
Tires that were transferred to another vehicle from the
vehicle in which the tires were originally installed.
d.
Tires having a failure or failures caused by a previous
damages or repairs.
e.
The cost of tire repair or retreading is not covered by this
warranty and will be the sole responsibility of the tire owner.

FALKEN
82
2. Possible NON Covered Reasons/Conditions due to:
Owner’s Obligations
At least monthly, the vehicle owner(s) should check the tires’ air
pressure with a gauge and inflate to the recommended cold air
pressure level listed on the driver’s door placard. Do not rely on car
servicers to perform the checks. The tires should be rotated at least
every 8,000km (5,000 miles) or earlier if uneven wear is occurring, and
proof of maintenance records should be kept. The owner(s) should
have the tires rebalanced if vibration is experienced, and the vehicle’s
alignment should be checked if uneven or rapid wear is occurring, or
when suggested by the vehicle’s manufacturer.

All warranty claims must be presented to an authorized Falken
dealer or participating car dealership. The owner(s) must present any
supporting maintenance records and documentation necessary to help
determine if the tire(s) in question are deemed covered by the limited
warranty or not.
Legal Rights
All implied warranties, including warranties of merchantability and
fitness for a particular purpose shall be limited in duration to the
above period. To the extent permitted by law, Falken Tires shall not
be responsible for incidental or consequential damages, such as loss
of use of the tire or the vehicle on which it is used, inconvenience, or\

FALKEN
86
Uniform Tire Quality Grading System (UTQG)
The Uniform Tire Quality Grading Standards (UTQG) were created to
help you make an informed decision when purchasing passenger car
tires by providing relative information about a tire’s tread wear, traction,
and temperature characteristics. Here is a breakdown of the different
categories that the UTQG grades:
Tread Wear
The tread wear grade is a comparative rating based on the wear rate
of the tire when tested under controlled conditions on a specified
government test course. For example, a tire graded 150 would wear
one and a half (1½) times as well on the government course as a tire
graded 100. The relative performance of tires depends upon the actual
conditions of their use, however, and may depart significantly from
the norm due to variations in driving habits, service practices, and
differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are AA, A, B and C.
Those grades represent the tire’s ability to stop on wet pavement as
measured under controlled conditions on specific government test
surfaces of asphalt and concrete. A tire marked C may have poor
traction performance. WARNING: The traction grades assigned to
this tire is based on straight ahead braking traction tests, and does
not include acceleration, cornering, hydroplaning, or peak traction
characteristics.
Temperature
The temperature grades are A (the highest), B, and C, representing
the tire’s resistance to the generation of heat and its ability to dissipate
heat when tested under controlled conditions or on a specified indoor
laboratory test wheel. Sustained high temperature can cause the
material of the tire to degenerate and reduce in tire life, and excessiv\
e
temperature can lead to sudden tire failure. The grade C corresponds
to a level of performance which all passenger car tires must meet
under the Federal Motor Vehicle Safety Standard No.109. Grades B
and A represent higher levels of performance on the laboratory test
wheel than minimum required by law. WARNING: The temperature

GOODYEAR / DUNLOP
88
Limited Warranty
United States & Canada
Unisteel
® Radial Light Truck Tires Unisteel Radial
Medium Truck Tires
Who Is Eligible for Warranty Coverage?
You are eligible for the benefits of this limited warranty if you meet all
the following criteria:
•
You are the owner or authorized agent of the owner of new
Goodyear® Unisteel radial light truck or medium radial truck tires,
including mud and snow and on-/ off-road tires.
•
Your tires bear Department of Transportation (DOT) prescribed tire
identification numbers and are not branded “NA” (Not Adjustable).
•
Your Goodyear truck tires have been used only on the vehicle
on which they were originally installed according to the vehicle
manufacturer’s or Goodyear’s recommendations.
•
Your tires were purchased on or after June 1, 2018.
What Is Covered and for How Long?
1. Free Tire Replacement – Goodyear truck tires covered by this
warranty that become unserviceable due to a covered warranty
condition during the first 2/32” (inch) treadwear or 12 months from
date of purchase, whichever comes first, will be replaced with a
comparable new Goodyear tire without charge. You pay only for
the mounting and balancing. (Without proof of purchase, date of
manufacture will be used to determine eligibility.)
2.
Prorated Tire Replacement – Tires worn beyond the first 2/32”
(inch) treadwear that become unserviceable due to a covered
warranty condition will be replaced on a prorated basis. You are
responsible for mounting, balancing and any additional services
you order at the time of adjustment, as well as any taxes and
government-mandated charges.
3.
Tires With Duraseal Technology® — Sealant Credit During
Original Tread* – Failure of the DuraSeal Technology to seal a

KENDA
103
CONSUMER RIGHTS
This Warranty gives you specific legal rights, and you may also have
other rights that vary from state to state.
OWNER’S OBLIGATl0N
When making a claim, you must return the tire to be replaced to your
Kenda Tires dealer.
Proper vehicle and tire care is necessary to obtain the expected wear
from a tire. It is your obligation to properly maintain your tires and
the vehicle upon which they are mounted, including: (A) operating
your tires at the inflation pressures recommended by the vehicle
manufacturer, (B) keeping your tire/wheel assemblies in balance. (C)
proper wheel alignment, and (D) rotation. You must check your tire’s air
pressure at least monthly and before long trips.
We recommend that you have your Kenda Tires dealer inspect your
tires any time you notice irregular or uneven tread wear and rotate
them, if necessary. Also, they should be inspected by your dealer any
time your vehicle is brought in for service.
TREADWEAR LIMITED WARRANTY
For those qualifying brand tires listed in the product chart (see below),
Kenda Tires will provide prorated credit towards the purchase of a
comparable brand tire.
You will be responsible for the prorated cost of a replacement
tire, and also mounting and balancing costs, taxes and any
other charges.
The prorated cost of a replacement tire is determined as follows:
(Actual miles driven) ÷ (Amount of warranted miles) X (Actual current
dealer selling price)

KENDA
105
Check Tire Inflation Pressures (Including The Spare,
At Least’ Once a Month When Tires Are Cold and
Before Long Trips. All Tires Lose Air Over Time.
Failure to maintain correct inflation may result in improper vehicle
handling, and may cause rapid and irregular tire wear, sudden tire
destruction, loss of vehicle control and serious personal injury or death.
Therefore, inflation pressures should be checked at least once a month
and always prior to long distance trips. Any tire is susceptible to losing
air pressure if not properly maintained.
Pressures should be checked when tires are cold; in other words,
before they have been driven on. Driving, even for a short distance,
causes tires to heat up and air pressure to increase.
High Speed Driving Can Be Dangerous
Correct inflation pressure is especially important. However, at high
speeds, even with the correct inflation pressures, a road hazard, for
example, is more difficult to avoid and if contact is made, has a greater
chance of causing tire damage than at a lower speed. Moreover,
driving at high speed reduces the reaction time available to avoid
accidents and bring your vehicle to a safe stop. Never exceed the legal \
speed limit.
Inspect Your Tires
Do Not Drive on a Damaged Tire or Wheel
Any time you see any damage to your tires or wheels replace with
spare at once and immediately see your tire dealer. When inspecting
your tires, including the spare, check your air pressures. If your
pressure check indicates that one of your tires has lost pressure of two\

pounds or more, look for signs of penetrations, valve leakage, or wheel \
damage that may account for the air loss.
Always look for bulges, cracks, cuts, penetrations and abnormal tire
wear particularly on the edges of the tire tread which may be caused
by misalignment or underinflatlon. If any such damage is found, the tire

MAXXIS
111
MAXXIS
111
Limited Warranty
This Limited Warranty applies only to Maxxis brand radial tires installed
as original equipment on new passenger cars and light trucks, and to
Maxxis brand temporary spare tires included with new passenger cars
and light trucks.
The Maxxis brand tires to which this Limited Warranty applies are
referred to in this Limited Warranty as Tire or Tires. New passenger
cars and light trucks are referred to as a Vehicle. Maxxis-authorized
dealers that accept warranty claims are referred to as Maxxis Dealers.
Vehicle Manufacturer authorized dealers that accept warranty claims
are referred to as Vehicle Manufacturer Dealers.
Notice: Any implied warranty or condition, whether statutory
or otherwise, including that of merchantability or fitness for
a particular purpose, is limited to the duration of this written
Limited Warranty. Maxxis is not responsible for loss of time,
inconvenience, loss of use of vehicle, and/or costs of towing or
transportation, or any other consequential, incidental or indirect
damages. Some States (or Provinces) do not allow limitations on
how long an implied warranty or condition lasts, so the above
limitation may not apply to you. Some States (or Provinces) do
not allow the exclusion or limitation of incidental or consequential
damages, so these limitations or exclusions may not apply to you.
Eligibility for Limited Warranty
In order for the Tire or Tires to be covered by this Limited
Warranty, all of the following conditions must be met:•
The Tire was installed or supplied as original equipment on a
new Vehicle.
•
The Tire bears the prescribed tire identification number,
as applicable.
•
The Tire has been used only on the Vehicle on which it
was originally installed or supplied, and the installation was
in accordance with Vehicle manufacturer’s and/or Maxxis’
recommendations.

MAXXIS
11 3
or malfunctioning brakes and/or suspension), damaged wheels,
tire truing, snow/ice chain usage, flat spots caused by braking, or
Tires involved in accidents.
•
Tire alterations such as, but not limited to, bead or sidewall
decorative material and/or adding a white inlay (whitewall) to
the tire.
•
Failure, defect, malfunction or damage to Tires used on vehicles
engaged in racing or special applications, such as police pursuit.
•
Claims made by persons other than the original consumer
purchaser.
Limitation of Warranty
• Any implied warranty or condition, whether statutory or
otherwise, including that of merchantability or fitness for a
particular purpose, is limited to the duration of this written
Limited Warranty.
•
Maxxis is not responsible for loss of time, inconvenience, loss
of use of vehicle, and/or costs of towing or transportation, or
any other consequential, incidental or indirect damages.
•
Some States (or Provinces) do not allow limitations on how long
an implied warranty or condition lasts, so the above limitation may
not apply to you. Some States (or Provinces) do not allow the
exclusion or limitation of incidental or consequential damages, so
these limitations or exclusions may not apply to you.
•
This Limited Warranty is only applicable in the United States
and Canada.
•
This Limited Warranty is not intended as a representation that a
tire failure cannot occur.
•
This Limited Warranty is the entire warranty given by Maxxis, and
Maxxis’ complete obligation with respect to the Tires is stated in
this Limited Warranty. No one has the authority to imply, suggest,
agree, represent, warrant, or promise contrary to the terms of this
Limited Warranty.
•
This Limited Warranty gives you specific legal rights and you may
also have other rights which vary from State to State or Province
to Province.