ESP TOYOTA HIGHLANDER HYBRID 2020 Warranties & Maintenance Guides (in English)

TOYO TIRE
210
Temporary Spare Tire1.
If less than 50% Worn: Toyo Tires will replace, free of charge,
any Eligible Tire when the original usable tread is worn by 50% or
less, and within 5 years from the date you purchased the vehicle
new. If you cannot provide a copy of the new vehicle registration
or vehicle purchase receipt, the manufacture date of the tire, as
indicated by the tire DOT code, will be used instead to determine
if the tire is within the warranty period. Tire mounting and
balancing costs are covered by Toyo Tires. You are responsible
for taxes and all other costs, fees and expenses.
2.
If more than 50% Worn: Toyo Tires will replace any Eligible Tire
when the original usable tread is worn by more than 50%, and
within 5 years from the date you purchased the vehicle new. If you
cannot provide a copy of the new vehicle registration or vehicle
purchase receipt, the manufacture date of the tire, as indicated
by the tire DOT code, will be used instead to determine if the
tire is within the warranty period. You are responsible for the
pro-rated cost of a replacement tire, mounting and balancing
costs, taxes and all other costs, fees and expenses.
The original usable tread is determined by measuring the depth on
the tread of an identical model of a new Toyo brand tire to the top of
the treadwear indicator bars (note: the original usable tread depth will
vary by tire model).
The prorated cost of a replacement tire is determined as follows:
[(Original usable tread worn) ÷ (Original usable tread)]x (Actual current dealer selling price).
A comparable Toyo brand tire is the same tire, or a tire of the same
basic construction and quality, as the original tire, as determined by
Toyo Tires.
HOW TO MAKE A CLAIM
To make a claim under this Limited Warranty, you must: 1.
Present your vehicle with the subject tire(s), to an authorized Toyo
Tires dealer.

TOYO TIRE
233
To avoid reducing the speed capability of the vehicle, replace a speed-
rated tire only with another tire having at least the same or higher
speed rating. Remember, the “top speed” of the “lowest rated” tire on
the car cannot be exceeded without risk of tire failure.
The letter symbols and corresponding design speeds are:
* Any tire with a speed capability above 149 mph (240 km/h) can, at the tire manufacturer’s option, include a “Z” in the size designation (e.g., 245/40ZR18). If
the load index and the speed symbol are not included, the tire manufactu\
rer must
be consulted for the maximum speed capability (P245/40ZR18 speed capability
is greater than 149 mph [240 km/h]). If a service description is included with the
size description, the speed capability is limited by the speed symbol in\
the service
description (i.e., 235/45ZR17 97W = maximum speed 168 mph [270 km/h]).
** Although no upper limit speed is specified, the indicated tires nonetheless have limited rated speed capability. Call Toyo Tires Technical Services (800) 442-8696
(Pacific Time) or (888) 444-8696 (Eastern Time) for a referral for more technical
information.

TOYO TIRE
243
UNIFORM TIRE QUALITY GRADING (UTQG)
The Uniform Tire Quality Grading (“UTQG”) standards are intended to
assist you in making an informed choice in your purchase of passenger
car tires by providing information indicating relative performance in th\
e
areas of treadwear, wet stopping traction, and temperature resistance.
All passenger car tires must conform to federal safety requirements in
addition to these grades.•
Treadwear - The treadwear grade is a comparative rating based
on the wear rate of the tire tested under controlled conditions on
a specified government test track. For example, a tire graded
200 would wear twice as long on the government course as a
tire graded 100. It is wrong to link treadwear grades with your
projected tire mileage. The relative performance of the tires
depends upon the actual conditions of their use and may vary
due to driving habits, service practices, differences in road
characteristics, and climate.
•
Traction - The traction grades from highest to lowest are AA, A, B,
and C, and they represent the tire’s ability to stop on wet pavement
as measured under controlled conditions on specified government
test surfaces of asphalt and concrete.
• Temperature - The temperature grades are A (the highest), B, and
C, representing the tire’s resistance to the generation of heat and
its ability to dissipate heat when tested under controlled conditions
on a specified indoor laboratory test wheel. Sustained high
temperatures can cause the materials of the tire to degenerate and
reduce tire life, and excessive temperature can lead to sudden tire
failure. The grade C corresponds to a level of performance that all
passenger car tires must meet under the Federal Motor Vehicle
Safety Standard No. 139. Grades B and A represent higher levels
of performance on the laboratory test wheel than the minimum
required by law.

YOKOHAMA
249
YOKOHAMA’S Obligations
Replacements qualifying under the warranty will be made by an
authorized YOKOHAMA retail tire dealer and will be handled quickly
Participating dealers in the US may be found at www.yokohamatire.
com/dealer-locator or by calling 1-800-722-9888 and choosing
menu option 1. Participating dealers in Canada can be found at
www.yokohamatire.ca.
Customer’s Obligations
The customer must present the claim tire, together with the vehicle on
which it was used, to an authorized YOKOHAMA retail tire dealer. Tires
replaced on a warranty basis become the property of YOKOHAMA
TIRE CORPORATION.
The customer is required to pay the adjusted price of the new tire
(dealer’s current retail selling price at the time of adjustment less credit
allowance) and taxes. The customer is responsible for any payments
arising out of dealer service such as mounting, balancing, tire rotation\
,
and alignment UNLESS SPECIALLY INCLUDED IN THE APPLICABLE
WARRANTY.
To obtain a free-replacement warranty, the customer must present
proof of vehicle purchase date either by the new vehicle invoice or
license registration.
Legal Rights
This warranty gives you specific legal rights. You may also have other
rights which may vary from state to state.
YOKOHAMA Temporary Spare Tire
High Pressure Spare Operating Instructions
Any tire, no matter how well constructed, may fail due to improper
maintenance or service factors. Tire failure may create a risk of
property damage and serious or fatal injury. For your safety, please
follow the instructions below.
1.
The YOKOHAMA high pressure spare tire is designed for