TOYOTA HIGHLANDER HYBRID 2021 Accessories, Audio & Navigation (in English)

3317-3. Panoramic view monitor
7
Peripheral monitoring system
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
Product license

3327-3. Panoramic view monitor
HIGHLANDER_HIGHLANDER HV_NAVI_(U)

333
8
8
Phone
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
Phone
.8-1. Phone operation (Hands-free system for
cellular phones)
Quick reference........... 334
Some basics ............... 335
Placing a call using the Bluetooth
® hands-free sys-
tem ............................ 339
Receiving a ca ll using the
Bluetooth
® hands-free sys-
tem ............................ 342
Talking on the Bluetooth
®
hands-free system..... 343
Bluetooth
® phone message
function...................... 346
8-2. Setup Phone settings ............ 351
8-3. What to do if... Troubleshooting .......... 361

3348-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
8-1.Phone operation (Hands-free system for cellular phones)
The phone screen can be
reached by the following meth-
ods:
■From the “PHONE” button
(8-inch display model only)
1 Press the “PHONE” button.
■From the “MENU” button
1 Press the “MENU” button,
then select “Phone”.
8-inch display model
12.3-inch display model The following functions can be
used on phone operation:

Registering/connecting a
Bluetooth
® device ( P. 4 0 )
 Placing a call using the Blue-
tooth
® hands-free system
( P.339)
 Receiving a call using the
Bluetooth
® hands-free system
( P.342)
 Talking on the Bluetooth
®
hands-free system ( P.343)
The following function can be
used on message function:
 Using the Bluetooth
® phone
message function ( P.346)
The following functions can be
made in the system:
 Phone settings ( P.351)
 Bluetooth
® settings ( P. 4 5 )
Quick reference
Phone screen operation
Bluetooth® hands-free
system operation
Message function
Setting up a phone

3358-1. Phone operation (Hands-free system for cellular phones)
8
Phone
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
●This system is not guaranteed to
operate with all Bluetooth®
devices.
●If your cellular phone does not
support Bluetooth®, this system
cannot function.
●In the following conditions, the
system may not function:
• The cellular phone is turned off.
• The current position is outside the
communication area.
• The cellular phone is not con-
nected.
• The cellular phone has a low bat- tery.
●Depending on the type of Blue-
tooth® phone, some function is
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and
Wi-Fi® hotspot functions at the
same time, the following problems
may occur:
• The Bluetooth
® connection may
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth®
connection are being used simul-
taneously, each connection may
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while
another device is connected as a
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® hotspot function, the
communication speed may
decrease or malfunctions may
occur, such as image distortion or
audio skipping. If a Bluetooth
®
device is connected to the system,
the interference it may cause will
be reduced. When carrying a
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it
or disable its Bluetooth
® function.
●When a device is connected via
Bluetooth®, the Bluetooth® icon
on the status bar will be displayed
in blue. ( P. 1 7 )
Some basics
The hands-free system
enables calls to be made
and received without having
to take your hands off the
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that
enables cellular phones to
be used without being con-
nected by a cable or placed
in a cradle.
The operating procedure of
the phone is explained here.
When an Apple CarPlay
connection is established,
phone functions will be per-
formed by Apple CarPlay
instead of the hands-free
system.
*
*: This function is not available in some countries or areas.
WA R N I N G
●While driving, do not operate a
cellular phone.

3368-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
To use the hands-free system
for cellular phones, it is neces-
sary to register a cellular phone
with the system. (P.40)
■Connecting a Bluetooth®
device
Registering an additional
device
1 Display the phone top
screen. ( P.334)
2 Select “Select Device”.
3 Select “Add Device”.
 When another Bluetooth
®
device is connected, a confir-
mation screen will be dis-
played. To disconnect the
Bluetooth
® device, select
“Yes”.
 Up to 5 Bluetooth
® devices
can be registered to the sys-
tem. If the maximum number
of devices are registered, reg-
istration cannot be performed
from the phone top screen.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 5.
( P.40)
Selecting a registered device
1 Display the phone top
screen. ( P.334)
2 Select “Select Device”.
WA R N I N G
●Your audio unit is fitted with
Bluetooth® antennas. People
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or
implantable cardioverter defibril-
lators should maintain a reason-
able distance between
themselves and the Bluetooth
®
antennas. The radio waves may
affect the operation of such
devices.
●Before using Bluetooth®
devices, users of any electrical
medical device other than
implantable cardiac pacemak-
ers, cardiac resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should consult the manufacturer
of the device for information
about its operation under the
influence of radio waves. Radio
waves could have unexpected
effects on the operation of such
medical devices.
NOTICE
●Do not leave your cellular phone
in the vehicle. In particular, high
temperatures inside the vehicle
may damage the cellular phone.
Registering/Connecting a
Bluetooth® phone

3378-1. Phone operation (Hands-free system for cellular phones)
8
Phone
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
3Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
■Bluetooth® phone condition
display
The condition of the Bluetooth
®
phone appears on the upper
right side of the screen. ( P. 1 7 )
■Steering switch
By pressing the phone switch, a
call can be received or ended
without taking your hands off the
steering wheel.
Phone switch
• If the switch is pressed during a call, the call will end.
• If the switch is pressed when an incoming call is r eceived, the call
will be answered. • If the switch is pressed when a
call waiting call is received, the
waiting call will be answered.
• Depending on the system, if the
switch is pressed when an Apple
CarPlay connection is estab-
lished, the Apple CarPlay phone
application will be displayed on
the system screen.
*
Volume control switch
• Press the “+” side to increase the volume.
• Press the “-” side to decrease the volume.
*: This function is not available in some countries or areas.
■Microphone
The microphone is used when
talking on the phone.
●The other party’s voice will be
heard from the front speakers.
The audio/vis ual system will be
muted during phone calls or when
hands-free voice commands are
used.
●Talk alternately with the other
party on the phone. If both parties
speak at the same time, the other
party may not hear what has been
said. (This is not a malfunction.)
●Keep call volume down. Other-
wise, the other party’s voice may
be audible outside the vehicle and
voice echo may increase. When
Using the phone
switch/microphone
A
B

3388-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER HV_NAVI_(U)talking on the phone, speak
clearly towards the microphone.
●The other party may not hear you
clearly when:
• Driving on an unpaved road.
(Making excessive traffic noise.)
• Driving at high speeds.
• The roof or windows are open.
• The air conditioning vents are pointed towards the microphone.
• The sound of the air conditioning
fan is loud.
• There is a negative effect on sound quality due to the phone
and/or network being used.
Press the talk switch to operate
the voice command system.
The voice command system
and its list of commands can
be operated. ( P.246) 
The following data is stored
for every registered phone.
When another phone is con-
nected, the following regis-
tered data cannot be read:
• Contact data
• Call history data
• Favorites data
• Image data
• All phone settings
• Message settings
●When a phone’s registration is
deleted, the above-mentioned
data is also deleted.
A lot of personal data is regis-
tered when the hands-free sys-
tem is used. When selling or
disposing of the v ehicle, initial-
ize the data. ( P. 7 1 )
 The following data in the sys-
tem can be initialized:
• Contact data
• Call history data
• Favorites data
• Image data
• All phone settings
• Message settings
●Once initialized, the data and set-
tings will be eras ed. Pay much
attention when init ializing the data.
NOTICE
●Do not touch and put a sharp
object to the microphone. It may
cause failure.
Voice command system
About the contacts in the
contact list
When selling or disposing
of the vehicle

3398-1. Phone operation (Hands-free system for cellular phones)
8
Phone
HIGHLANDER_HIGHLANDER HV_NAVI_(U)
1Display the phone top
screen. ( P.334)
2 Select the desired method to
call from.
■Calling methods from
phone screen
 By call history ( P.339)
 By favorites ( P.340)
 By contacts ( P.340)
 By keypad ( P.342)
 By message ( P.349)
■Also the following lists are
available from each func-
tion’s screen
 By POI call
* ( P.89)
 By voice command system
( P.247)
 By home screen ( P.342)
*: Premium Audio/12.3-inch display
model
Up to 30 of the latest call history
items (missed, incoming and
outgoing) can be selected.
1 Display the phone top
screen. ( P.334)
2 Select “History” and select
the desired contact.
 If the contact which is not reg-
istered on the contact list is
selected, the name is dis-
played as “Unknown Con-
tact”. In this case, select the
number to make a call prop-
erly.
3 Check that the dialing screen
is displayed.
●The icons of call type are dis-
played.
: Missed call
: Incoming call
: Outgoing call
●When making a call to the same
number continuously, only the
most recent call is listed in call his-
tory.
●When a phone number registered
in the contact list is received, the
name is displayed.
●Number-withheld calls are also
memorized in the system.
●International phone calls may not
be made depending on the type of
Bluetooth
® phone you have.
●The list should group together
consecutive entries with the same
phone number and same call
type. For example, two calls from
John’s mobile would be displayed
Placing a call using
the Bluetooth®
hands-free system
After a Bluetooth® phone
has been registered, a call
can be made using the
hands-free system. There
are several methods by
which a call can be made, as
described below.
Calling methods on the
Bluetooth
® phone
By call history

3408-1. Phone operation (Hands-free system for cellular phones)
HIGHLANDER_HIGHLANDER HV_NAVI_(U)as follows: John (2)
Calls can be made using regis-
tered contacts which can be
selected from a contact list.
(
P.358)
1 Display the phone top
screen. ( P.334)
2 Select “Favorites” and select
the desired contact.
3 Select the desired number.
4 Check that the dialing screen
is displayed.
Calls can be made by using
contact data which is transferred
from a registered cellular phone.
( P.353)
Up to 5000 contacts (maximum
of 4 phone numbers, e-mail
addresses and addresses per
contact) can be registered in the
contact list.
1 Display the phone top
screen. ( P.334)
2 Select “Contacts” and select
the desired contact. 3
Select the desired number.
“Add Favorite”/“Remove Favorite”:
Select to register/remove the con-
tact in the favo rites list. (P.358)
“E-mail Addresses”: Select to dis-
play all registered e-mail addresses
for the contact.
“Addresses”: Select to display all
registered addresses for the con-
tact.
4 Check that the dialing screen
is displayed.
By favorites list
By contacts list