TOYOTA HIGHLANDER HYBRID 2021 Owners Manual (in English)

2414-4. Refueling
4
Driving
HIGHLANDER HV_U
1Press the switch to open the
fuel filler door.
The fuel filler door will open within
about 10 seconds of the switch
being pressed. Before refueling is
possible, a message will be shown
on the multi-information display to
indicate the progress of the fuel filler door opener.
2
Turn the fuel tank cap slowly
to remove it and hang it on
the back of the fuel filler door.
■If the fuel filler door cannot be
opened
 P.495
WARNING
●Do not top off the fuel tank.
NOTICE
■Refueling
●Finish refueling within 30 min-
utes. If more than 30 minutes
passes, the internal valve
closes. In this condition, fuel
may spill out if you continue to
refuel the vehicle. About 5 min-
utes after the valve is closed, a
message “Close Fuel Lid” will
appear on the multi-information
display. To refuel the vehicle
again, tighten the fuel tank cap
and close the fuel filler door,
and then press the opener
switch again.
●Do not spill fuel during refueling.
Doing so may damage the vehi-
cle, such as causing the emis-
sion control system to operate
abnormally or damaging fuel
system components or the vehi-
cle’s painted surface.
Opening the fuel tank cap

2424-4. Refueling
HIGHLANDER HV_U
After refueling, turn the fuel tank
cap until you hear a click. Once
the cap is released, it will turn
slightly in the opposite direction.
NOTICE
■When refueling
When refueling your vehicle,
make sure that the fuel filler door
lock is not pushed by the fuel noz-
zle boot, etc., as this may cause a
valve to close, possibly resulting
in a fuel spill.
If the fuel filler door lock has been
pushed, operate the fuel filler door
opener switch in the vehicle
before continuing to refuel.
Closing the fuel tank cap
WARNING
■When replacing the fuel tank
cap
Do not use anything but a genu-
ine Toyota fuel tank cap designed
for your vehicle. Doing so may
cause a fire or other incident
which may result in death or seri-
ous injury.

2434-5. Using the driving support systems
4
Driving
HIGHLANDER HV_U
4-5.Using the driving support systems
■PCS (Pre-Collision System)
 P.249
■LTA (Lane Tracing Assist)
 P.260
■AHB (Automatic High
Beam)
 P.232
■RSA (Road Sign Assist)*
P.283
*: If equipped
■Dynamic radar cruise con-
trol with full-speed range
 P.271 Two types of sensors, located
behind the front grille and wind-
shield, detect information neces-
sary to operate the drive assist
systems.
Radar sensor
Front camera
Toyota Safety Sense
2.5 +
The Toyota Safety Sense 2.5
+ consists of the following
drive assist systems and
contributes to a safe and
comfortable driving experi-
ence:
Driving assist system
WARNING
■Toyota Safety Sense 2.5 +
The Toyota Safety Sense 2.5 + is
designed to operate under the
assumption that the driver will
drive safely, and is designed to
help reduce the impact to the
occupants and the vehicle in the
case of a collision or assist the
driver in normal driving condi-
tions.
As there is a limit to the degree of
recognition accuracy and control
performance that this system can
provide, do not overly rely on this
system. The driver is always
responsible for paying attention to
the vehicle’s surroundings and
driving safely.
Sensors

2444-5. Using the driving support systems
HIGHLANDER HV_U
WARNING
■To avoid malfunction of the
radar sensor
Observe the following precau-
tions.
Otherwise, the radar sensor may
not operate properly, possibly
leading to an accident resulting in
death or serious injury.
●Keep the radar sensor and the
radar sensor cover clean at all
times.
Radar sensor
Radar sensor cover
If the front of the radar sensor or
the front or back of the radar sen-
sor cover is dirty or covered with
water droplets, snow, etc., clean
it.
Clean the radar sensor and radar
sensor cover with a soft cloth to
avoid damaging them.
●Do not attach accessories,
stickers (including transparent
stickers) or other items to the
radar sensor, radar sensor
cover or surrounding area.
●Do not subject the radar sensor
or its surrounding area to a
strong impact.
If the radar sensor, front grille,
or front bumper has been sub-
jected to a strong impact, have
the vehicle inspected by your
Toyota dealer.
●Do not disassemble the radar
sensor.
●Do not modify or paint the radar
sensor or radar sensor cover.
●In the following cases, the radar
sensor must be recalibrated.
Contact your Toyota dealer for
details.
• When the radar sensor or front grille are removed and installed,
or replaced
• When the front bumper is replaced
■To avoid malfunction of the
front camera
Observe the following precau-
tions.
Otherwise, the front camera may
not operate properly, possibly
leading to an accident resulting in
death or serious injury.
●Keep the windshield clean at all
times.
• If the windshield is dirty or cov- ered with an o ily film, water
droplets, snow, etc., clean the
windshield.
• If a glass coating agent is applied to the windshield, it will
still be necessary to use the
windshield wipers to remove
water droplets, etc. from the
area of the windshield in front of
the front camera.
• If the inner side of the wind- shield where the front camera is
installed is dirty, contact your
Toyota dealer.

2454-5. Using the driving support systems
4
Driving
HIGHLANDER HV_U
WARNING
●Do not attach objects, such as
stickers, transparent stickers,
etc., to the outer side of the
windshield in front of the front
camera (shaded area in the
illustration).From the top of the windshield
to approximately 0.4 in. (1 cm)
below the bottom of the front
camera
Approximately 7.9 in. (20 cm)
(Approximately 4.0 in. [10 cm]
to the right and left from the
center of the front camera)
●If the part of the windshield in
front of the front camera is
fogged up or covered with con-
densation or ice, use the wind-
shield defogger to remove the
fog, condensation or ice.
(
P.344)
●If water droplets cannot be
properly removed from the area
of the windshield in front of the
front camera by the windshield
wipers, replace the wiper insert
or wiper blade.
●Do not attach window tint to the
windshield.
●Replace the windshield if it is
damaged or cracked.
After replacing the windshield,
the front camera must be recali-
brated. Contact your Toyota
dealer for details.
●Do not allow liquids to contact
the front camera.
●Do not allow bright lights to
shine into the front camera.
●Do not dirty or damage the front
camera.
When cleaning the inside of the
windshield, do not allow glass
cleaner to contact the lens of
the front camera. Also, do not
touch the lens.
If the lens is dirty or damaged,
contact your Toyota dealer.
●Do not subject the front camera
to a strong impact.
●Do not change the installation
position or direction of the front
camera or remove it.
●Do not disassemble the front
camera.
●Do not modify any components
of the vehicle around the front
camera (inside rear view mirror,
etc.) or ceiling.
●Do not attach any accessories
to the hood, front grille or front
bumper that may obstruct the
front camera. Co ntact your Toy-
ota dealer for details.
●If a surfboard or other long
object is to be mounted on the
roof, make sure that it will not
obstruct the front camera.
●Do not modify the headlights or
other lights.

2464-5. Using the driving support systems
HIGHLANDER HV_U
■Certification
Except for vehicles sold in Canada
For vehicles sold in Canada

2474-5. Using the driving support systems
4
Driving
HIGHLANDER HV_U
■If a warning message is displayed on the multi-information display
A system may be temporarily unavailable or there may be a malfunction in
the system.
●In the following situations, perform the actions specified in the table. When
the normal operating cond itions are detected, the message will disappear
and the system will be come operational.
If the message does not disappear, contact your Toyota dealer.
SituationActions
When the area around a camera is
covered with dirt, moisture (fogged
up, covered with condensation, ice,
etc.), or other foreign matterUsing the wiper and A/C function,
remove the dirt and other attached
matter ( P.344).

2484-5. Using the driving support systems
HIGHLANDER HV_U
●In the following situations, if the situation has changed (or the vehicle has
been driven for some time) and the normal operating conditions are
detected, the message will disappear and the system will become opera-
tional.
If the message does not disappea r, contact your Toyota dealer.
• When the temperature around the radar sensor is outside of the opera- tional range, such as when the vehicle is in the sun or in an extremely cold
environment
• When the front camera cannot detect objects in front of the vehicle, such as when driving in the dark, snow, or fog, or when bright lights are shining
into the front camera
• Depending on the conditions in the vicinity of the vehicle, the radar may
judge the surrounding environment can not be properly recognized. In that
case, “Pre-Collision System Unava ilable See Owner's Manual” is dis-
played.
When the temperature around the
front camera is outside of the opera-
tional range, such as when the vehi-
cle is in the sun or in an extremely
cold environment
If the front camera is hot, such as
after the vehicle had been parked in
the sun, use the air conditioning sys-
tem to decrease the temperature
around the front camera.
If a sunshade was used when the
vehicle was parked, depending on its
type, the sunlight reflected from the
surface of the sunshade may cause
the temperature of the front camera
to become excessively high.
If the front camera is cold, such after
the vehicle is parked in an extremely
cold environment, use the air condi-
tioning system to increase the tem-
perature around the front camera.
The area in front of the front camera
is obstructed, such as when the
hood is open or a sticker is attached
to the part of the windshield in front
of the front camera.
Close the hood, remove the sticker,
etc. to clear the obstruction.
When “Pre-Collision System Radar
In Self Calibration Unavailable See
Owner's Manual” is displayed.Check whether there is attached
materials on the radar sensor and
radar sensor cover, and if there is,
remove it.
SituationActions

2494-5. Using the driving support systems
4
Driving
HIGHLANDER HV_U
The system can detect the fol-
lowing (The detectable objects
differs depending on the func-
tion.):
Vehicles
 Bicyclists 
Pedestrians
■Pre-collision warning
When the system determines
that the possibility of a frontal
collision is high, a buzzer will
sound and a warning message
will be displayed on the
multi-information display to urge
the driver to take evasive action.
■Pre-collision brake assist
When the system determines
that the possibility of a frontal
collision is high, the system
applies greater braking force in
relation to how strongly the
brake pedal is depressed.
■Pre-collision braking
If the system determines that
the possibility of a frontal colli-
sion is extremely high, the
brakes are automatically applied
to help avoid the collision or
reduce the impact of the colli-
sion.
■Emergency steering assist
If the system determines that
the possibility of a frontal colli-
PCS (Pre-Collision Sys-
tem)
The pre-collision system
uses a radar sensor and
front camera to detect
objects ( P.249) in front of
the vehicle. When the sys-
tem determines that the
possibility of a frontal colli-
sion with an object is high, a
warning operates to urge
the driver to take evasive
action and the potential
brake pressure is increased
to help the driver avoid the
collision. If the system
determines that the possi-
bility of a frontal collision
with an object is extremely
high, the brakes are auto-
matically applied to help
avoid the collision or help
reduce the impact of the col-
lision.
The pre-collision system can
be disabled/enabled and the
warning timing can be
changed. ( P.252)
Detectable objects
System functions

2504-5. Using the driving support systems
HIGHLANDER HV_U
sion is high and that there is suf-
ficient space for the vehicle to
be steered into within its lane,
and the driver has begun eva-
sive maneuver or steering,
emergency steering assist will
assist the steering movements
to help enhance the vehicle sta-
bility and for lane departure pre-
vention. During operation, the
indicator will illuminate in green.
■Intersection right/left turn
assistance
If the system determines that
there is a high possibility of a
collision in the following situa-
tions, it will assist with Pre-colli-
sion warning and, if necessary
Pre-collision braking.
Depending on the configuration
of the intersection, it may not be
possible to support.
 When you turn right/left at an
intersection and cross the
path of an oncoming vehicle 
When you turn right/left,
pedestrian is detected in the
forward direction and esti-
mated to enter your vehicle’s
path (bicyclists are not
detected.)
WARNING
■Limitations of the pre-colli-
sion system
●The driver is solely responsible
for safe driving. Always drive
safely, taking care to observe
your surroundings.
Do not use the pre-collision sys-
tem instead of normal braking
operations under any circum-
stances. This system will not
prevent collisions or lessen col-
lision damage or injury in every
situation. Do not overly rely on
this system. Failure to do so
may lead to an accident, result-
ing in death or serious injury.