fuel TOYOTA HIGHLANDER HYBRID 2023 Owner's Guide

1854-1. Before driving
4
Driving
When the shift lever is shifted
from P or R to forward drive
shift position such as D
*.
When the system operates, a
message appears on the
multi-information display. Read
the message and follow the
instruction.
*: Depending on the situation, the shift position may not be
changed.
■When starting off on a uphill
The hill-start assis t control will acti-
vate. ( P.311)
■For fuel-efficient driving
Keep in mind that hybrid vehicles
are similar to conventional vehicles,
and it is necessary to refrain from
activities such as sudden accelera-
tion. ( P.318)
■Driving in the rain
●Drive carefully whe n it is raining,
because visibility will be reduced,
the windows may become
fogged-up, and the road will be
slippery.
●Drive carefully whe n it starts to
rain, because the road surface will
be especially slippery.
●Refrain from high speeds when
driving on an expressway in the
rain, because there may be a
layer of water between the tires
and the road surface, preventing
the steering and brakes from
operating properly.
■ECO Accelerator Guidance
(  P.99, 110)
It is easier to drive in an Eco-friendly
manner by driving while referring to
the ECO Accelerator Guidance dis-
play. Also, by using the ECO Accel-
erator Guidance it is easier to
increase the “Eco Score” evaluation.
●When starting off: While staying
within the ECO Accelerator Guid-
ance range, gradually depress the
accelerator pedal and accelerate
to the desired speed. If excessive
acceleration is avoided, the “Start”
score will increase.
●When driving: After accelerating to
the desired speed, release the
accelerator pedal and drive at a
stable speed within the ECO
Accelerator Guidance range. By
keeping the vehicle within the
ECO Accelerator Guidance range,
the “Cruise” sco re will increase.
●When stopping: When stopping
the vehicle, early releasing the
accelerator pedal will cause the
“Stop” score to increase.
■Restraining the hybrid system
output (Brake Override System)
●When the accelera tor and brake
pedals are depressed at the same
time, the hybrid system output
may be restrained.
●A warning message is displayed
on the multi-information display
while the system is operating.
■Drive-Start Control (DSC)
When the TRAC is turned off
(  P.312), sudden start restraint
control also does not operate. If
your vehicle have trouble escaping
from the mud or fr esh snow due to
sudden start restraint control opera-
tion, deactivate TRAC ( P.312) so
that the vehicle may become able to
escape from the mud or fresh snow.
Also, sudden start restraint control
will not operate in the following con-
ditions:
●When Trail Mode is turned on
(AWD models)
■Breaking in your new Toyota
To extend the life of the vehicle,
observing the following precautions
is recommended:
●For the first 200 miles (300 km):

1864-1. Before driving
Avoid sudden stops.
●For the first 500 miles (800 km):
Do not tow a trailer.
●For the first 600 miles (1000 km):
• Do not drive at extremely high
speeds.
• Avoid sudden acceleration.
• Do not drive continuously in low gears.
• Do not drive at a constant speed for extended periods.
■Operating your vehicle in a for-
eign country
Comply with the relevant vehicle
registration laws and confirm the
availability of the correct fuel.
(  P.491)
■Eco-friendly driving
 P.88, 94
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■When starting the vehicle
Always keep your foot on the
brake pedal while stopped with
the “READY” indicator is illumi-
nated. This prevents the vehicle
from creeping.
■When driving the vehicle
●Do not drive if y ou are unfamil-
iar with the location of the brake
and accelerator pedals to avoid
depressing the wrong pedal.
• Accidentally depressing the accelerator pedal instead of the
brake pedal will result in sudden
acceleration that may lead to an
accident.
• When backing up, you may twist your body around, leading to a
difficulty in operating the pedals.
Make sure to operate the pedals
properly.
• Make sure to keep a correct driving posture even when mov-
ing the vehicle only slightly. This
allows you to depress the brake
and accelerator pedals properly.
• Depress the brake pedal using your right foot. Depressing the
brake pedal using your left foot
may delay response in an emer-
gency, resulting in an accident.
●The driver should pay extra
attention to pedestrians when
the vehicle is powered only by
the electric motor (traction
motor). As there is no engine
noise, the pedestrians may mis-
judge the vehicle’s movement.
Even though the vehicle is
equipped with the acoustic vehi-
cle alerting system, drive with
care as pedestrians in the vicin-
ity may still not n otice the vehi-
cle if the surrounding area is
noisy.
●Do not drive the vehicle over or
stop the vehicle near flammable
materials.
The exhaust system and
exhaust gases can be
extremely hot. These hot parts
may cause a fire i f there is any
flammable material nearby.

1954-1. Before driving
4
Driving
■Matching trailer ball height to
trailer coupler height
No matter wh ich class of tow hitch
applies, for a m ore safe trailer
hookup, the trailer ball setup must
be the proper height for the coupler
on the trailer.
Coupler
Trailer ball
■Before towing
Check that the fo llowing conditions
are met:
●Ensure that your vehicle’s tires
are properly inflated. ( P.495)
●Trailer tires are inflated according
to the trailer manufacturer’s rec-
ommendation.
Trailer towing
Your vehicle is designed pri-
marily as a passen-
ger-and-load-carrying
vehicle. Towing a trailer can
have an adverse impact on
handling, performance,
braking, durability, and fuel
consumption. For your
safety and the safety of oth-
ers, you must not overload
your vehicle or trailer. You
must also ensure that you
are using appropriate tow-
ing equipment, that the tow-
ing equipment has been
installed correctly and used
properly, and that you
employ the requisite driv-
ing habits.
Vehicle-trailer stability and
braking performance are
affected by trailer stability,
brake performance and set-
ting, trailer brakes, the hitch
and hitch systems (if
equipped).
To tow a trailer safely, use
extreme care and drive the
vehicle in accordance with
your trailer’s characteris-
tics and operating condi-
tions.
Toyota warranties do not
apply to damage or mal-
function caused by towing a
trailer for commercial pur-
poses.
Contact your Toyota dealer
for further information
about additional require-
ments such as a towing kit,
etc.

2124-2. Driving procedures
■Situations in which EV drive
mode cannot be turned on
It may not be po ssible to turn EV
drive mode on in t he following situa-
tions. If it cannot be turned on, a
buzzer will sound and a message
will be shown on the multi-informa-
tion display.
●The temperature of the hybrid sys-
tem is high.
The vehicle has been left in the
sun, driven on a hill, driven at high
speeds, etc.
●The temperature of the hybrid sys-
tem is low.
The vehicle has been left in tem-
peratures lower than about 68°F
(20°C) for a long period of time,
etc.
●The gasoline engine is warming
up.
●The hybrid battery (traction bat-
tery) is low.
The remaining batt ery level indi-
cated in the energy monitor dis-
play is low. ( P. 1 1 9 )
●Vehicle speed is high.
●The accelerator pedal is
depressed firmly or the vehicle is
on a hill, etc.
●The windshield defogger is in use.
■Switching to EV drive mode
when the gasoline engine is
cold
If the hybrid system is started while
the gasoline engine is cold, the gas-
oline engine will star t automatically
after a short peri od of time in order
to warm up. In this case, you will
become unable to switch to EV drive
mode.
After the hybrid system has started
and the “READY” indicator has illu-
minated, press the EV drive mode
switch before the gasoline engine
starts to switch to EV drive mode.
■Automatic cancelation of EV
drive mode
When driving in EV drive mode, the
gasoline engine may automatically
restart in the follo wing situations.
When EV drive mode is canceled, a
buzzer will sound, the EV drive
mode indicator will go off after flash-
ing, and a message is displayed on
the multi-information display.
●The hybrid battery (traction bat-
tery) becomes low.
The remaining batt ery level indi-
cated in the energy monitor dis-
play is low. ( P. 1 1 9 )
●Vehicle speed is high.
●The accelerator pedal is
depressed firmly or the vehicle is
on a hill, etc.
■Possible driving distance when
driving in EV drive mode
EV drive mode’s possible driving
distance ranges from a few hundred
meters to approximately 0.6 mile (1
km). However, depending on vehicle
conditions, there are situations
when EV drive mode cannot be
used.
(The distance tha t is possible
depends on the hybrid battery [trac-
tion battery] level a nd driving condi-
tions.)
■Fuel economy
The hybrid system is designed to
achieve the best possible fuel econ-
omy during normal driving (using
the gasoline engine and electric
motor [traction motor]). Driving in
EV drive mode more than neces-
sary may lower fuel economy.
■If “EV Mode Unavailable” is
shown on the multi-information
display
The EV drive mode is not available.
The reason the EV drive mode is
not available (the vehicle is idling,
battery charge is low, vehicle speed
is higher than the EV drive mode
operating speed r ange or accelera-
tor pedal is depressed too much)

2134-2. Driving procedures
4
Driving
may be displayed. Use the EV drive
mode when it becomes available.
■If “EV Mode Deactivated” is
shown on the multi-information
display
The EV drive mode has been auto-
matically canceled. The reason the
EV drive mode is not available (the
battery charge is low, vehicle speed
is higher than the EV drive mode
operating speed range or accelera-
tor pedal is depressed too much)
may be displayed. Drive the vehicle
for a while before attempting to turn
on the EV drive mode again.
*1: To improve fuel efficiency and reduce noise, shift the shift lever
to D for normal driving.
*2: By selecting shift ranges using S mode, you can control accelerat-
ing force and engine braking
force.
■When driving with dynamic
radar cruise control with
full-speed range activated
Even when switching the driving
mode to sport mode with the intent
of enabling engine braking, engine
braking will not activate because
dynamic radar cruise control with
full-speed range will not be can-
celed.
■Drive-Start Control (DSC)
 P.185
WARNING
■Caution while driving
When driving in EV drive mode,
pay special attention to the area
around the vehicle. Because
there is no engine noise, pedestri-
ans, people riding bicycles or
other people and vehicles in the
area may not be aware of the
vehicle starting off or approaching
them, so take extra care while
driving. Therefore, take extra care
while driving even if the acoustic
vehicle alerting system is active.
Hybrid transmission
Select the shift position
depending on your purpose
and situation.
Shift position purpose
and functions
Shift posi-
tionObjective or function
P
Parking the vehi-
cle/starting the hybrid system
RReversing
NNeutral
DNormal driving*1
SS mode driving*2
(  P.215)

2234-3. Operating the lights and wipers
4
Driving
4-3.Operating the lights and wipers
Operating the switch
turns on the lights as follows:
U.S.A.
Canada
1 The headlights, daytime
running lights ( P.223) and
all the lights listed below turn
on and off automatically.
(When the power switch is in
ON.)
2 The side marker, park-
ing, tail, license plate, instru-
ment panel lights, and
daytime running lights
( P.223) turn on.
3 The headlights and all lights listed above (except
daytime running lights) turn
on.
4 (U.S.A.) Off
■Daytime running light system
●Vehicles without projector head-
lights: The daytime running lights
illuminate using the same lights as
the low beam headlights and illu-
minate dimmer than the low beam
headlights.
●Vehicles with projector head-
lights: The daytime running lights
illuminate using the same lights as
the parking light s and illuminate
brighter than the parking lights.
●To make your vehicle more visible
to other drivers during daytime
driving, the daytime running lights
turn on automatically when all of
the following conditions are met.
(The daytime running lights are
not designed for use at night.)
• The hybrid system is started
• The parking brake is released
• The headlight switch is in the
or
* position
*: When the surroundings are bright
The daytime running lights remain
on after they illumi nate, even if the
parking brake is set again.
●For the U.S.A.: Daytime running
lights can be turned off by operat-
ing the switch.
●Compared to turning on the head-
lights, the daytime running light
system offers greater durability
and consumes less electricity, so
it can help improve fuel economy.
Headlight switch
The headlights can be oper-
ated manually or automati-
cally.
Operating instructions

2344-4. Refueling
4-4.Refueling
Close all the doors and win-
dows, and turn the power
switch off.
 Confirm the type of fuel.
■Fuel types
 P. 4 9 8
■Fuel tank opening for unleaded
gasoline
To help prevent incorrect fueling,
your vehicle has a fuel tank opening
that only accommodates the spe-
cial nozzle on unle aded fuel pumps.
Opening the fuel tank
cap
The fuel tank of your vehicle
has a special structure,
which requires a reduction
in fuel tank pressure before
refueling. After the opener
switch has been pressed, it
will take several seconds
until the vehicle is ready for
refueling.
Before refueling the vehi-
cle
WARNING
■When refueling the vehicle
Observe the following precautions
while refueling the vehicle. Failure
to do so may result in death or
serious injury.
●After exiting the vehicle and
before opening the fuel door,
touch an unpainted metal sur-
face to discharge any static
electricity. It is important to dis-
charge static electricity before
refueling because sparks result-
ing from static electricity can
cause fuel vapors to ignite while
refueling.
●Always hold the grips on the
fuel tank cap and turn it slowly
to remove it.
A whooshing sound may be
heard when the f uel tank cap is
loosened. Wait until the sound
cannot be heard before fully
removing the cap. In hot
weather, pressurized fuel may
spray out of the filler neck and
cause injury.
●Do not allow anyone that has
not discharged static electricity
from their body to come close to
an open fuel tank.
●Do not inhale vaporized fuel.
Fuel contains substances that
are harmful if inhaled.
●Do not smoke while refueling
the vehicle.
Doing so may cause the fuel to
ignite and cause a fire.
●Do not return to the vehicle or
touch any person or object that
is statically charged.
This may cause static electricity
to build up, resulting in a possi-
ble ignition hazard.
■When refueling
Observe the following precautions
to prevent fuel overflowing from
the fuel tank:
●Securely insert the fuel nozzle
into the fuel filler neck.
●Stop filling the tank after the fuel
nozzle automatically clicks off.

2354-4. Refueling
4
Driving
1Press the switch to open the
fuel filler door.
The fuel filler door will open within
about 10 seconds of the switch
being pressed. Before refueling is
possible, a message will be shown
on the multi-information display to
indicate the progress of the fuel
filler door opener.
2Turn the fuel tank cap slowly
to remove it and hang it on
the back of the fuel filler door.
■If the fuel filler door cannot be
opened
 P.476
After refueling, turn the fuel tank
cap until you hear a click. Once
the cap is released, it will turn
slightly in the opposite direction.
WARNING
●Do not top off the fuel tank.
NOTICE
■Refueling
●Finish refueling within 30 min-
utes. If more than 30 minutes
passes, the internal valve
closes. In this condition, fuel
may spill out if y ou continue to
refuel the vehicle. About 5 min-
utes after the valve is closed, a
message “Close Fuel Lid” will
appear on the multi-information
display. To refuel the vehicle
again, tighten th e fuel tank cap
and close the fuel filler door,
and then press the opener
switch again.
●Make sure that the fuel filler
door lock is not pushed by the
fuel nozzle boot, etc. If the lock
is held, the internal valve closes
and fuel may overflow. To pre-
vent it, press the fuel filler door
opener switch again.
●Do not spill fuel during refueling.
Doing so may damage the vehi-
cle, such as causing the emis-
sion control system to operate
abnormally or damaging fuel
system components or the vehi-
cle’s painted surface.
Opening the fuel tank cap
Closing the fuel tank cap

2364-4. Refueling
WARNING
■When replacing the fuel tank
cap
Do not use anything but a genu-
ine Toyota fuel tank cap designed
for your vehicle. Doing so may
cause a fire or other incident
which may result in death or seri-
ous injury.

3084-5. Using the driving support systems
■The Parking Support Brake
function (rear-crossing vehi-
cles) will stop operating when
The function will st op operating if
any of the following conditions are
met:
●Hybrid system output restriction
control
• The Parking Support Brake is dis- abled.
• The collision becomes avoidable with normal brake operation.
• A vehicle is no longer approaching
from the right or left at the rear of
the vehicle.
●Brake control
• The Parking Support Brake is dis- abled.
• Approximately 2 seconds have elapsed since the vehicle was
stopped by brake control.
• The brake pedal is depressed after the vehicle is stopped by
brake control.
• A vehicle is no longer approaching from the right or left at the rear of
the vehicle.
■Detection area of the Parking
Support Brake function
(rear-crossing vehicles)
The detection area of the Parking
Support Brake function (rear-cross-
ing vehicles) differs from the detec-
tion area of the RCTA function
(  P.293). Therefore, even if the
RCTA function detects a vehicle and
provides an alert, the Parking Sup-
port Brake function (rear-crossing
vehicles) may not start operating.
■Situations in which the system
may not operate properly
 P. 2 9 5
■Situations in which the system
may operate even if there is no
possibility of a collision
 P. 2 9 6
Multi-information display
Driving mode select switch
Operate the driv ing mode select
switch forward or backward to
select the desired driving mode on
the multi-information display.
1 Normal mode
Provides an optimal balance of fuel
economy, quietness, and dynamic
performance. Suitable for normal
driving.
2Sport mode
Controls the hybrid system to pro-
vide quick, powerful acceleration.
This mode also changes the steer-
ing feel, making it suitable for when
agile driving response is desired,
such as when driving on roads with
Driving mode select
switch
The driving modes can be
selected to suit the driving
and usage conditions.
Selecting a driving mode