fuel TOYOTA HIGHLANDER HYBRID 2023 Service Manual

3094-5. Using the driving support systems
4
Driving
many curves.
When Sport mode is selected,
Sport mode indicator comes on.
3Eco drive mode
Helps the driver a ccelerate in an
eco-friendly manner and improve
fuel economy through moderate
throttle characteri stics and by con-
trolling the operation of the air con-
ditioning system (heating/cooling).
When Eco drive mode is selected,
Eco drive mode indicator comes
on.
■Air conditioning system opera-
tion in Eco drive mode
In Eco drive mode, heating/cooling
operations and the fan speed is con-
trolled to improve fuel efficiency.
Perform the following procedures to
increase the air conditioning perfor-
mance.
●Vehicle with 12.3-inch audio sys-
tem screen: Turn eco air condi-
tioning mode off ( P.333)
●Adjust the fan speed ( P.329)
●Cancel Eco drive mode
■Canceling a driving mode
●Sport mode is automatically can-
celed and the driving mode
returns to normal mode when the
power switch is off.
●Normal mode and Eco drive mode
are not canceled until another
driving mode is sel ected. (Even if
the power switch is off, normal
mode and Eco drive mode will not
be automatically canceled.)
Press the Trail Mode switch
When the switch is pressed, Trail
Mode turns on and the Trail Mode
indicator illuminates on the
multi-information display.
When the switch is pressed again,
the Trail Mode indicator turns off.
Trail Mode (AWD mod-
els)
Trail Mode is a system that
performs integrated control
for the AWD, brake and
drive force control systems
to assist the drive power on
bumpy roads, etc.
WARNING
■Before using Trail Mode
Make sure to observe the follow-
ing precautions. Failure to
observe these precautions may
result in an unexp ected accident.
●Check that the Trail Mode indi-
cator is illuminated before driv-
ing. Trail Mode will not operate
when the indicator is off.
●Trail Mode is not intended to
expand the limits of the vehicle.
Thoroughly check the road con-
ditions and drive with caution.
●Thoroughly check the road con-
ditions before driving. As Trail
Mode is suitable for driving on
bumpy roads, there is a chance
that Trail Mode may not be the
most appropriate in terms of
other road conditions.
Turning Trail Mode on

3104-5. Using the driving support systems
■Trail Mode
●Trail Mode is intended for use
when driving on bumpy roads. Do
not turn the switch on in other situ-
ations.
●Trail Mode controls the vehicle so
that it can use the maximum
amount of drive force when driving
on bumpy roads. As a result, fuel
efficiency may diminish when
compared to driving with Trail
Mode off.
●If Trail Mode is continuously used
for a long period of time, the load
on related parts increases and the
system may be un able to operate
effectively.
■When Trail Mode is canceled
In the following situations, Trail
Mode is automatically canceled
even if it is turned on.
●When the driving mode is
changed (P.308)
●When the power switch is turned
off
■During Trail Mode operation
The following types of situations
may occur, but they are not malfunc-
tions.
●Vibrations may be felt throughout
the vehicle or steering wheel
●Operating noise may be heard
from the engine compartment
■When an inspection at your
Toyota dealer is necessary
In the following si tuations, the sys- tem may be malf
unctioning. Have
the vehicle inspected by your Toyota
dealer immediately.
●When the slip indicator illuminates
while Trail Mode is on
●When the Trail Mode indicator
does not illuminat e even though
the Trail Mode switch is pressed

3184-6. Driving tips
4-6.Driving tips
When using Eco drive mode, the
torque corresponding to the
accelerator pedal depression
amount can be generated more
smoothly than it is in normal
conditions. In addition, the oper-
ation of the air conditioning sys-
tem (heating/cooling) will be
minimized, improving the fuel
economy. (P.308)
Eco-friendly driving is possible
by keeping the Hybrid System
Indicator within the Eco area.
( P. 8 8 )
Shift the shift lever to D when
stopped at a traffic light, or driv-
ing in heavy traffic, etc. Shift the
shift lever to P when parking.
When using N, there is no posi-
tive effect on fuel consumption.
In N, the gasoline engine oper-
ates but electricity cannot be
generated. Also, when using the
air conditioning system, etc., the hybrid battery (traction battery)
power is consumed.

Drive your vehicle smoothly.
Avoid abrupt acceleration and
deceleration. Gradual accel-
eration and deceleration will
make more effective use of
the electric motor (traction
motor) without having to use
gasoline engine power.
 Avoid repeated acceleration.
Repeated acceleration con-
sumes hybrid battery (trac-
tion battery) power, resulting
in poor fuel consumption. Bat-
tery power can be restored by
driving with the accelerator
pedal slightly released.
Make sure to operate the brakes
gently and in a timely manner. A
greater amount of electrical
energy can be regenerated
when slowing down.
Repeated acceleration and
deceleration, as well as long
waits at traffic lights, will lead to
bad fuel economy. Check traffic
reports before leaving and avoid
delays as much as possible.
When driving in a traffic jam,
Hybrid Electric Vehi-
cle driving tips
For economical and ecolog-
ical driving, pay attention to
the following points:
Using Eco drive mode
Use of Hybrid System
Indicator
Shift lever operation
Accelerator pedal/brake
pedal operation
When braking
Delays

3194-6. Driving tips
4
Driving
gently release the brake pedal
to allow the vehicle to move for-
ward slightly while avoiding
overuse of the accelerator
pedal. Doing so can help control
excessive gasoline consump-
tion.
Control and maintain the vehicle
at a constant speed. Before
stopping at a toll booth or simi-
lar, allow plenty of time to
release the accelerator and gen-
tly apply the brakes. A greater
amount of electrical energy can
be regenerated when slowing
down.
Use the air conditioning only
when necessary. Doing so can
help reduce excessive gasoline
consumption.
In summer: When the ambient
temperature is high, use the
recirculated air mode. Doing so
will help to reduce the burden on
the air conditioning system and
reduce fuel consumption as
well.
In winter: Because the gasoline
engine will not automatically cut
out until it and the interior of the
vehicle are warm, it will con-
sume fuel. Also, fuel consump-
tion can be improved by
avoiding overuse of the heater.Make sure to check the tire infla-
tion pressure frequently.
Improper tire inflation pressure
can cause poor fuel economy.
Also, as snow tires can cause
large amounts of friction, their
use on dry roads can lead to
poor fuel economy. Use tires
that are appropriate for the sea-
son.
Carrying heavy luggage will lead
to poor fuel economy. Avoid car-
rying unnecessary luggage.
Installing a large roof rack will
also cause poor fuel economy.
Since the gasoline engine starts
up and cuts out automatically
when cold, warming up the
engine is unnecessary. More-
over, frequently driving short
distances will cause the engine
to repeatedly warm up, which
can lead to excess fuel con-
sumption.
Highway driving
Air conditioning
Checking tire inflation
pressure
Luggage
Warming up before driv-
ing

3305-1. Using the air conditioning system and defogger
■Set cooling and dehumidifi-
cation function
Press the “A/C” switch.
When the function i s on, the indica-
tor illuminates on th e “A/C” switch.
■Defogging the windshield
Defoggers are used to defog the
windshield and front side win-
dows.
Press the windshield defogger
switch.
Set the outside/recirculated air
mode switch to outside air mode if
t h e r e c i r c u l a t e d a i r m o d e i s u s e d . ( I t
may switch automatically.)
To defog the windshield and the
side windows quickly, turn the air
flow and temperature up.
To return to the previous mode,
press the windshield defogger
switch again when the windshield is
defogged.
When the windshield defogger
switch is on, the indicator illumi-
nates on the windshield defogger
switch.
■Defogging the rear window
and outside rear view mir-
rors
Defoggers are used to defog the
rear window and to remove rain-
drops, dew and frost from the
outside rear view mirrors.
Press the rear window defogger
and outside rear view mirror
defoggers switch.
When the rear window defogger
and outside rear view mirror defog- gers switch is on, the indicator illu-
minates on the rear window
defogger and outside rear view mir-
ror defoggers switch.
The defoggers will automatically
turn off afte
r a while.
■Windshield wiper de-icer
This feature is used to prevent
ice from building up on the wind-
shield and wiper blades.
Press the windshield wiper
de-icer switch.
When the windshield wiper de-icer
switch is on, the indicator illumi-
nates on the windshield wiper
de-icer switch.
The windshield wiper de-icer will
automatically turn off after a period
of time.
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
●In order to reduce the air condi-
tioning power consumption, the air
conditioning system may switch to
recirculated air mode automati-
cally. This may also reduce fuel
consumption.
●Recirculated air mode is selected
as a default mode when the power
switch is turned to ON.
●It is possible to switch to outside
air mode at any time by pressing
the outside air mode switch.
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A/C” on will dehu-
midify the air from the outlets and
defog the windshield effectively.
●If you turn “A/C” off, the windows
may fog up more easily.
●The windows may fog up if the

3315-1. Using the air conditioning system and defogger
5
Interior features
recirculated air mode is used.
■When driving on dusty roads
Close all windows. If dust thrown up
by the vehicle is still drawn into the
vehicle after closing the windows, it
is recommended that the air intake
mode be set to outside air mode and
the fan speed to any setting except
off.
■Outside/recirculated air mode
●Setting to the r ecirculated air
mode temporarily is recom-
mended in preventing dirty air
from entering the vehicle interior
and helping to c ool the vehicle
when the outside air temperature
is high.
●Outside/recirculated air mode may
automatically switch depending on
the temperature setting or the
inside temperature.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restr icted when auto-
matic mode is selected
●To improve air co nditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.308)
■When the outside temperature
is low
The dehumidification function may
not operate even when the “A/C”
switch is pressed.
■Ventilation and air conditioning
odors
●To let fresh air in, set the air condi-
tioning system to the outside air
mode.
●During use, various odors from
inside and outside the vehicle may enter into and accumulate in the
air conditioning system. This may
then cause odor
to be emitted
from the vents.
●To reduce potential odors from
occurring:
• It is recommended that the air conditioning system be set to out-
side air mode prior to turning the
vehicle off.
• The start timing of the blower may
be delayed for a short period of
time immediately after the air con-
ditioning system is started in auto-
matic mode.
●When parking, the system auto-
matically switches to outside air
mode to encourage better air cir-
culation throughout the vehicle,
helping to reduce odors that occur
when starting the vehicle.
■Air conditioning filter
 P.418
■Air conditioning system refrig-
erant
●A label regarding the refrigerant of
the air conditioning system is
attached to the loc ation shown in
the following illustration.
●The meaning of each symbol on
the label are as follows:
Caution
Air conditioning sys-
tem
Air conditioning sys-
tem lubricant type

3335-1. Using the air conditioning system and defogger
5
Interior features
“Sync” switch
If the indicator on the “Sync” switch
is off, the temperature for the driver,
passenger and rear seats can be
adjusted separately.
Select front seat concen-
trated airflow mode
(S-FLOW) (P.334)
Adjust the fan speed setting
■Option screen
1 Touch on the main menu.
2 Select "Climate".
3 Select "Options".
Set eco air conditioning
mode on/off. ( P.308)
The air conditioning is controlled
with low fuel consumption priori-
tized such as reducing fan speed,
etc.
Set windshield wiper de-icer
on/off. (P.330)
■When the outside temperature
exceeds 75°F (24°C) and the air
conditioning system is on
In order to reduce the air condition-
ing power consumption, the air con-
ditioning system may switch to
recirculated air mode automatically.
This may also reduce fuel consump-
tion.
■Fogging up of the windows
●The windows will easily fog up
when the humidity in the vehicle is
high. Turning “A/C” on will dehu-
midify the air from the outlets and
defog the windshield effectively.
●If you turn “A/C” off, the windows
may fog up more easily.
■Eco air conditioning mode
When Eco drive mode is selected
using the driving mode select
switch, eco air conditioning mode
turns on.
When a drive mode other than Eco
drive mode is sele cted, eco air con-
ditioning mode may turn off.
■Operation of the air condition-
ing system in Eco drive mode
●In Eco drive mode, the air condi-
tioning system is controlled as fol-
lows to prioritize fuel efficiency:
• Engine speed and compressor operation controlled to restrict
heating/cooling capacity
• Fan speed restri cted when auto-
matic mode is selected
●To improve air conditioning perfor-
mance, perform the following
operations:
• Adjust the fan speed
• Turn off Eco drive mode ( P.308)
• Turn off Eco air conditioning mode
●When the driving mode is set to
Eco driving mode, the air condi-
tioning eco mode will be turned on
automatically. Even in this case,
the air conditioning eco mode can
be turned off by pressing the Eco
air conditioning mode switch.
■When the outside temperature
is low
The dehumidification function may
not operate even when “A/C” is
pressed.

3345-1. Using the air conditioning system and defogger
1Press the automatic mode
switch.
The dehumidification function
begins to operate. Air outlets and
fan speed are automatically
adjusted according to the tempera-
ture setting and humidity.
2 Adjust the temperature set-
ting.
3 To stop the operation, press
the “OFF” switch.
If the fan speed setting or air
flow modes are operated, the
automatic mode indicator goes
off. However, automatic mode
for functions other than that
operated is maintained.
■Using automatic mode
Fan speed is adjusted automati-
cally according to the temperature
setting and the ambient conditions.
Therefore, the fan may stop for a
while until warm or cool air is ready
to flow immediately after the auto-
matic mode switch is pressed.
This function automatically con-
trols the air conditioning airflow
so that priority is given to the
front seats. Unnecessary air
conditioning is suppressed, con-
tributing to increased fuel effi-
ciency.
Front seat concentrated airflow
mode operates in the following situations.

No passengers are detected
in the rear seats
 The windshield defogger is
not operating
While operating, the indicator illumi-
nates on the S-FLOW mode switch.
■Manually turning front seat
concentrated airflow mode
on/off
In front seat concentrated air-
flow mode, directing airflow to
the front seats only and to all
seats can be switched via switch
operation. When the mode has
been switched manually, auto-
matic airflow control stops oper-
ating.
Select on the main con-
trol screen or press the S-FLOW
mode switch on the air condi-
tioning operation panel and
switch the airflow.
 Indicator illuminated: Airflow
to the front seats only
 Indicator off: Airflow to all the
seats
■Operation of automatic airflow
control
●In order to maintain a comfortable
interior, airflow may be directed to
seats without passengers immedi-
ately after the hybrid system is
started and at other times depend-
ing on the outside temperature.
●After the hybrid system is started,
if passengers move around inside
or enter/exit the vehicle, the sys-
tem cannot accura tely detect the
Using automatic mode
Front seat concentrated
airflow mode (S-FLOW)

3866-2. Maintenance
6-2.Maintenance
■Repair and replacement
It is recommended that genuine
Toyota parts be used for repairs to
ensure performanc e of each sys-
tem. If non-Toyota parts are used in
replacement or if a repair shop other
than a Toyota dealer performs
repairs, confirm the warranty cover-
age.
■Allow inspection and repairs to
be performed by a Toyota
dealer
●Toyota technicians are
well-trained specialists and are
kept up to date with the latest ser-
vice information. They are well
informed about the operation of all
systems on your vehicle.
●Keep a copy of the repair order. It
proves that the maintenance that
has been performed is under war-
ranty coverage. If any problem
should arise while your vehicle is
under warranty, your Toyota
dealer will promptly take care of it.
General maintenance should be
performed on a daily basis. This
can be done by yourself or by a
Toyota dealer.
Scheduled maintenance should
be performed at specified inter-
vals according to the mainte-
nance schedule.
For details about maintenance
items and schedules, refer to the
“Scheduled Maintenance Guide” or
“Owner’s Manual Supplement”.
Maintenance require-
ments
To ensure safe and econom-
ical driving, day-to-day care
and regular maintenance
are essential. It is the
owner’s responsibility to
perform regular checks.
Toyota recommends the fol-
lowing maintenance:
WARNING
■If your vehicle is not properly
maintained
Improper maintenance could
result in serious damage to the
vehicle and possible death or seri-
ous injury.
■Handling of the 12-volt bat-
tery
●Engine exhaust, some of its
constituents, and a wide variety
of automobile components con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects and
other reproductive harm. Work
in a well ventilated area.
●Oils, fuels and fluids contained
in vehicles as well as waste pro-
duced by component wear con-
tain or emit chemicals known to
the State of California to cause
cancer and birth defects or
other reproductive harm. Avoid
exposure and wash any
affected area immediately.
●12-volt battery posts, terminals
and related accessories con-
tain lead and lead compounds
which are known to cause brain
damage. Wash your hands after
handling. ( P.402)
General maintenance
Scheduled maintenance

3906-2. Maintenance
The OBD system determines
that a problem exists some-
where in the emission control
system. Your vehicle may not
pass the I/M test and may need
to be repaired. Contact your
Toyota dealer to service the
vehicle.
When the 12-volt battery is
disconnected or discharged
Readiness codes that are set
during ordinary driving are erased.
Also, depending on your driving
habits, the readiness codes may
not be completely set.
When the fuel tank cap is
loose
Vehicle exterior
ItemsCheck points
Doors
• Do the doors
operate
smoothly?
Engine hood
• Does the engine hood lock system
work properly?
Fluid leaks
• There should not be any signs of
fluid leakage
after the vehicle
has been parked.
Tires
• Is the tire infla-tion pressure
correct?
• The tires should not be damaged
or excessively
worn.
• Have the tires been rotated
according to the
maintenance
schedule?
• The wheel nuts should not be
loose.
Windshield
wipers/rear
window wiper
• The wiper blades should not show
any signs of
cracking, split-
ting, wear, con-
tamination or
deformation.
• The wiper blades should clear the
windshield/rear
window without
streaking or skip-
ping.
Emission inspection
and maintenance (I/M)
programs
Some states have vehicle
emission inspection pro-
grams which include OBD
(On Board Diagnostics)
checks. The OBD system
monitors the operation of
the emission control sys-
tem.
If the malfunction indica-
tor lamp comes on
Your vehicle may not pass
the I/M test in the follow-
ing situations: