emergency towing TOYOTA MIRAI 2020 Owners Manual (in English)

16Pictorial index
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■Instrument panel
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 186
Starting the fuel cell system/changing the modes . . . . . . . . . . P. 186
Emergency stop of the fuel cell system . . . . . . . . . . . . . . . . . . P. 409
When the fuel cell system will not start . . . . . . . . . . . . . . . . . . P. 447
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 426
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 193
Changing the shift position . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 193
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 411
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 111
Reading the meters/adjusting the meter light . . . . . . . . . .P. 111, 113
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . P. 106
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 418
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 117
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 117
Energy monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 118
When a warning message or indicator is displayed . . . . . . . . . P. 426

761-2. Emergency assistance
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Enhanced Roadside Assistance
Enhanced Roadside As
sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.
Important! Read this informatio n before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-po wer
radio transmitter and receiver. I t receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure guidelines with safety levels for mobile wi re-
less phones. Those guidelines are consistent with the safety stan-
dards previously set by the following U.S. and international
standards bodies.
● ANSI (American National Stand ards Institute) C95.1 [1992]
● NCRP (National Council on Radi ation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (International Commission on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scienti fic literature. Over 120 scientists, engi-
neers, and physicians from unive rsities, and government health
agencies and industries reviewed the available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines i n
addition to those standards.
Safety information for Safety Connect

2295-5. Using the driving support systems
5
Driving
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WARNING
■When to disable the pre-collision system
In the following situations, disable the system, as it may not operate prop-
erly, possibly leading to an accident resulting in death or ser ious injury:
● When the vehicle is being towed
● When your vehicle is towing another vehicle
● When transporting the vehicle via truck, boat, train or similar means of
transportation
● When the vehicle is raised on a lift with the fuel cell system on and the tires
are allowed to rotate freely
● When inspecting the vehicle using a drum tester such as a chass is dyna-
mometer or speedometer tester, or when using an on vehicle whee l bal-
ancer
● When a strong impact is applied to the front bumper or front gr ille, due to
an accident or other reasons
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When tires of a size other than specified are installed
● When tire chains are installed
● When a compact spare tire or an emergency tire puncture repair kit is used
● If equipment (snow plow, etc.) that may obstruct the radar sens or or front
camera is temporarily installed to the vehicle

2395-5. Using the driving support systems
5
Driving
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WARNING
●When the tires have been excessively worn, or when the tire inf lation pres-
sure is low.
● When tires of a size other than specified are installed.
● Vehicle is driven in traffic lanes other than that highways and freeways.
● During emergency towing
■ Preventing LDA system malfunctio ns and operations performed by
mistake
● Do not modify the headlights or place stickers, etc. on the sur face of the
lights.
● Do not modify the suspension etc. If the suspension etc. needs to be
replaced, contact your Toyota dealer.
● Do not install or place anything on the hood or grille. Also, d o not install a
grille guard (bull bars, kangaroo bar, etc.).
● If your windshield needs repairs, contact your Toyota dealer.
■ Conditions in which functions may not operate properly
In the following situations, the functions may not operate prop erly and the
vehicle may depart from its lane. Drive safely by always paying careful
attention to your surroundings and operate the steering wheel t o correct the
path of the vehicle without relying solely on the functions.
● Vehicle is being driven around a sharp curve.
●Objects or patterns that could be mis-
taken for white (yellow) lines are pres-
ent on the side of the road (guardrails,
reflective poles, etc.).

2555-5. Using the driving support systems
5
Driving
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WARNING
●Assisting the driver to judge proper following distance
The dynamic radar cruise control determines whether the followi ng dis-
tance between the driver’s own vehicle and a designated vehicle traveling
ahead is within a set range. It is not capable of making any ot her type of
judgement.Therefore, it is absolutely necessary for the driver to remain
vigilant and to determine whether or not there is a possibility of danger in
any given situation.
● Assisting the driver to operate the vehicle
The dynamic radar cruise control does not include functions whi ch will
prevent or avoid collisions with vehicles ahead of your vehicle . Therefore,
if there is ever any possibility of danger, the driver must tak e immediate
and direct control of the vehicle and act appropriately in orde r to ensure
the safety of all involved.
■ Situations unsuitable for dynamic radar cruise control
Do not use dynamic radar cruise control in any of the following situations.
Doing so may result in inappropriate speed control and could ca use an acci-
dent resulting in death or serious injury.
● Roads where there are pedestrians, cyclists, etc.
● In heavy traffic
● On roads with sharp bends
● On winding roads
● On slippery roads, such as those covered with rain, ice or snow
● On steep downhills, or where there are sudden changes between s harp up
and down gradients
Vehicle speed may exceed the set speed when driving down a stee p hill.
● At entrances to freeways and highways
● When weather conditions are bad enough that they may prevent the sen-
sors from detecting correctly (fog, snow, sandstorm, heavy rain, etc.)
● When there is rain, snow, etc. on the front surface of the rada r or front
camera
● In traffic conditions that require frequent repeated acceleration and decel-
eration
● During emergency towing
● When an approach warning buzzer is heard often

4118-2. Steps to take in an emergency
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8
When trouble arises
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be lock ed due
to the parking lock. Contact your Toyota dealer or commercial towing
service.
● There is a malfunction in t he shift control system. (P. 428)
● There is a malfunction in the immobilizer system. ( P. 78)
● There is a malfunction in the smart key system. (P. 449)
● The 12-volt battery is discharged. ( P. 4 5 2 )
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is not possibl e to be towed by another vehicle

4128-2. Steps to take in an emergency
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The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The fuel cell system warning message shows on the multi-informa -
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Us e a towing dolly under the
front wheels.

4138-2. Steps to take in an emergency
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8
When trouble arises
If your vehicle is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle m ay be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for a short distance at u nder 18 mph (30 km/h).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drivetrain, axles, steering and brakes must b e in
good condition.
Using a flatbed truck
Front
Emergency towing

4148-2. Steps to take in an emergency
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Take out the towing eyelet. (P. 386,434)
Remove the eyelet cover usi ng a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver an d the
vehicle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables or c hains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the fuel cell system.
If the fuel cell system does not start, turn the power switch to ON mode.
Turn off the Parking Support Brake function (for static objects) (if
equipped).: →P. 276
Shift the shift position to N and release the parking brake.
Emergency towing procedure
1
2
FrontRear
3
4
5
6
7

4158-2. Steps to take in an emergency
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8
When trouble arises
■While towing
If the fuel cell system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
■ Wheel nut wrench
Wheel nut wrench is installed in trunk. (P. 386 434)
■ Before transporting or towing in frozen areas
Operate the water release function. Otherwise, the fuel cell sy stem may
freeze and the vehicle may not be able to be started. ( P. 190)
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the power switch off.
This may lead to an accident as the front wheels will be locked by the
parking lock.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.