tow TOYOTA MIRAI 2020 Warranties & Maintenance Guides (in English)

14Your Warranties in Detail
WARR ANT Y



Corrosion Perforation Warranty
This warranty covers repair or replacement
of any original body panel that develops
perforation from corrosion (rust-through),
subject to the exceptions indicated under
“What Is Not Covered” on pages 14–15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to sections
related to maintenance and care in the
Owner’s Manual.
To w i n g
When your vehicle is inoperable due to failure
of a warranted part, Toyota will tow the
vehicle to the closest Authorized Toyota Mirai
Fuel Cell dealer within 300 miles of the
vehicle’s location.
If the vehicle is located in excess of
300 miles from an Authorized Toyota Mirai
Fuel Cell Dealer, then the vehicle will be towed
to the nearest Toyota dealer and you will be
responsible for additional towing charges to
return the vehicle to an Authorized Toyota
Mirai Fuel Cell Dealer, if necessary.
Coverage is for 36 months, regardless
of mileage.


WHAT IS NOT COVERED
This warranty does not cover damage or
failures resulting directly or indirectly from
any of the following:
• Fire, accidents or theft
• Abuse or negligence
• Misuse — for example, racing
or overloading
• Improper repairs
• Alteration or tampering, including
installation of non-Genuine
Toyo t a A c c e s s o r ie s
• Lack of or improper maintenance,
including use of fluids and fuel
other than those specified in the
Owner’s Manual
• Installation of non-Genuine Toyota Parts
• Airborne chemicals, tree sap, road
debris (including stone chips), rail dust,
salt, hail, floods, wind storms, lightning
and other environmental conditions
• Water contamination
• Use of a hydrogen fueling station that does
not conform to the Society of Automotive
Engineers (SAE) fueling protocol
• Neglecting to follow correct fueling procedures
This warranty also does not cover the following
Tires
Tires are covered by a separate warranty
provided by the tire manufacturer. See
page 17.
NEW VEHICLE LIMITED WARRANTY

20Your Responsibilities
WARR ANT Y

BY GEOGRAPHIC REGION
In the United States, U.S.
Territories, Canada and Mexico
To obtain warranty service in the United
States, U.S. territories, Canada or Mexico,
take your vehicle to an authorized Mirai
Fuel Cell Toyota dealership. If your vehicle
cannot be driven, contact your nearest
authorized Mirai Fuel Cell Toyota
dealership for towing assistance.
When your vehicle is inoperable due to
failure of a warranted part, Toyota will
tow the vehicle to the closest Authorized
Toyota Mirai Fuel Cell dealer within
300 miles of the vehicle’s location.
If the vehicle is located in excess of
300 miles from an Authorized Toyota Mirai
Fuel Cell Dealer, then the vehicle will be
towed to the nearest Toyota dealer and
you will be responsible for additional
towing charges to return the vehicle to an
Authorized Toyota Mirai Fuel Cell Dealer,
if necessary.
The Toyota Mirai Fuel Cell is being offered
in limited quantities. While non-powertrain
and non-fuel cell component warranty
service can be performed by any Toyota
dealership, powertrain warranty service
and fuel cell component warranty service
must only be performed by an authorized
Mirai Fuel Cell Toyota dealership.

Outside the United States, U.S.
Territories, Canada and Mexico
If you are using your vehicle outside the
United States, U.S. territories, Canada and
Mexico and need warranty service, contact
a local Toyota dealership. Please note,
however, that your vehicle may not be
repaired free of charge because the local
Toyota distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may not
comply with local regulatory or
environmental requirements.
OBTAINING WARRANTY SERVICE

26Maintenance Log
MAINTENANCE LOG
MAINTENANCE
5,000 miles or 6 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect fuel cell air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve)
for leaks and damage
Inspect hydrogen tank band for damage
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
3
Tighten nuts and bolts on chassis
and body
Operating on rough or muddy roads, or
roads with melted snow:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve) for
leaks and damage
Inspect hydrogen tank band for damage
10,000 miles or 12 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Inspect the following:
Fuel cell air filter
Fuel cell cooling system for leaks
Hydrogen sensor
Hydrogen supply system for leaks
and damage
Hydrogen tank (with valve) for leaks
and damage
Hydrogen tank band for looseness
and damage
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
3
Tighten nuts and bolts on chassis
and body

DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

27Maintenance Log
MAINTENANCE LOG
MAINTENANCE
15,000 miles or 18 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires Visually inspect brake linings/drums and brake pads/discs
Inspect the following:
_
Ball joints and dust covers
_
Brake lines and hoses
_
Cabin air filter
_
Drive shaft boots





Additional Maintenance Items for Special Operating Conditions2
Driving on dirt roads or dusty roads:Replace fuel cell air filter
Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Inspect hydrogen supply system for leaks and damage
Inspect hydrogen tank (with valve) for leaks and damage
Inspect hydrogen tank band for damage
Driving while towing, using a car-top carrier, or heavy vehicle loading:3
Tighten nuts and bolts on chassis and body
Operating on rough or muddy roads, or roads with melted snow:Inspect hydrogen supply system for leaks and damage
Inspect hydrogen tank (with valve) for leaks and damage
Inspect hydrogen tank band for damage
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced air flow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Perform these service items only if you drive primarily under the conditions indicated.3
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
_ Fuel cell coolant level
_ Inverter coolant level
_ Steering gear
_ Steering linkage and boots
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

28Maintenance Log
MAINTENANCE LOG
MAINTENANCE
20,000 miles or 24 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Inspect the following:Fuel cell air filter
Fuel cell cooling system for leaks
Hydrogen sensor
Hydrogen supply system for leaks
and damage
Hydrogen tank (with valve) for leaks
and damage
Hydrogen tank band for looseness
and damage

Additional MainteAdditional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
3
Tighten nuts and bolts on chassis
and body




25,000 miles or 30 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect fuel cell air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve)
for leaks and damage
Inspect hydrogen tank band for damage
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
3
Tighten nuts and bolts on chassis
and body
Operating on rough or muddy roads, or
roads with melted snow:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve) for
leaks and damage
Inspect hydrogen tank band for damage
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

29Maintenance Log
MAINTENANCE LOG
MAINTENANCE
30,000 miles or 36 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace fuel cell air filter
Rotate tires
Inspect the following:
_
Ball joints and dust covers
_
Brake lines and hoses
_
Brake linings/drums and
brake pads/discs
4
_
Drive shaft boots
_
Fuel cell coolant level
_
Fuel cell cooling system for leaks
_
Hybrid transaxle for signs of leakage
_
Hydrogen sensor
Additional Maintenance Items for Special Operating Conditions2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:3
Tighten nuts and bolts on chassis and body
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Perform these service items only if you drive primarily under the conditions indicated.3
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.4 Inspect thickness measurement and disc runout.
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
_
Hydrogen supply system for leaks
and damag
e
_
Hydrogen tank (with valve) for leaks
and damage
_
Hydrogen tank band for looseness
and damage
_
Inverter coolant level
_
Steering gear
_
Steering linkage and boots

30Maintenance Log
MAINTENANCE LOG
MAINTENANCE
35,000 miles or 42 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace ion exchanger element
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect fuel cell air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve)
for leaks and damage
Inspect hydrogen tank band for damage
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
3
Tighten nuts and bolts on chassis
and body
Operating on rough or muddy roads, or
roads with melted snow:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve) for
leaks and damage
Inspect hydrogen tank band for damage
40,000 miles or 48 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Inspect the following:
Fuel cell air filter
Fuel cell cooling system for leaks
Hydrogen sensor
Hydrogen supply system for leaks
and damage
Hydrogen tank (with valve) for leaks
and damage
Hydrogen tank band for looseness
and damage
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
3
Tighten nuts and bolts on chassis
and body
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

31Maintenance Log
_ Fuel cell coolant level
_ Inverter coolant level
_ Steering gear
_ Steering linkage and boots
MAINTENANCE LOG
MAINTENANCE
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Perform these service items only if you drive primarily under the conditions indicated.3
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
45,000 miles or 54 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums and brake pads/discs
Inspect the following:
_ Ball joints and dust covers
_ Brake lines and hoses
_ Cabin air filter
_ Drive shaft boots






Additional Maintenance Items for Special Operating Conditions2
Driving on dirt roads or dusty roads:Replace fuel cell air filter
Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as police, taxi or
door-to-door delivery use:
Inspect hydrogen supply system for leaks and damage
Inspect hydrogen tank (with valve) for leaks and damage
Inspect hydrogen tank band for damage
Driving while towing, using a car-top carrier, or heavy vehicle loading:3
Tighten nuts and bolts on chassis and body
Operating on rough or muddy roads, or roads with melted snow:Inspect hydrogen supply system for leaks and damage
Inspect hydrogen tank (with valve) for leaks and damage
Inspect hydrogen tank band for damage
NOTE: Driving in heavy traffic, on dirt roads or in urban, dusty or desert areas may shorten
the life of the cabin air filter. Replacement may be needed if you notice reduced air flow
from the air conditioner and heater or if the windows fog easily when you use the “Fresh”
mode. Consult your dealer if any of these conditions occur.

32Maintenance Log
MAINTENANCE LOG
MAINTENANCE
50,000 miles or 60 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Inspect the following:Fuel cell air filter
Fuel cell cooling system for leaks
Hydrogen sensor
Hydrogen supply system for leaks
and damage
Hydrogen tank (with valve) for leaks
and damage
Hydrogen tank band for looseness
and damage

Additional MainteAdditional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
3
Tighten nuts and bolts on chassis
and body
55,000 miles or 66 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Rotate tires
Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions2
Driving on dirt roads or dusty roads:Inspect ball joints and dust covers
Inspect drive shaft boots
Inspect fuel cell air filter
Inspect steering linkage and boots
Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve)
for leaks and damage
Inspect hydrogen tank band for damage
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
3
Tighten nuts and bolts on chassis
and body
Operating on rough or muddy roads, or
roads with melted snow:
Inspect hydrogen supply system for
leaks and damage
Inspect hydrogen tank (with valve) for
leaks and damage
Inspect hydrogen tank band for damage



DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:D
EALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:

33Maintenance Log
MAINTENANCE LOG
MAINTENANCE
DEALER SERVICE VERIFICATION:
D
ATE:
MILEAGE:
60,000 miles or 72 months
Check installation of driver’s floor mat
Inspect and adjust all fluid levels1
Inspect wiper blades
Replace cabin air filter
Replace fuel cell air filter
Rotate tires
Inspect the following:
_
Ball joints and dust covers
_
Brake lines and hoses
_
Brake linings/drums and
brake pads/discs
4
_
Drive shaft boots
_
Fuel cell coolant level
_
Fuel cell cooling system for leaks
_
Hybrid transaxle for signs of leakage
_
Hydrogen sensor
Additional Maintenance Items for Special Operating Conditions2
Driving on dirt roads or dusty roads:Tighten nuts and bolts on chassis and body
Driving while towing, using a car-top carrier, or heavy vehicle loading:3
Replace hybrid transaxle fluid
Tighten nuts and bolts on chassis and body
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed
component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2
Perform these service items only if you drive primarily under the conditions indicated.3
Not all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.4 Inspect thickness measurement and disc runout.
_
Hydrogen supply system for leaks
and damag
e
_
Hydrogen tank (with valve) for leaks
and damage
_
Hydrogen tank band for looseness
and damage
_
Inverter coolant level
_
Steering gear
_
Steering linkage and boots