TOYOTA MIRAI 2021 Warranties & Maintenance Guides (in English)

19Your Responsibilities

REPLACEMENT PARTS
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts. However, Toyota
recommends using only Toyota Genuine
Parts when you need to replace a part
on your vehicle. Like all Toyota products,
Toyota Genuine Parts are built to the
highest standards of quality, durability
and performance. They are also designed
to fit your vehicle’s exact specifications.
Your Toyota dealership maintains an
extensive inventory of Toyota Genuine
Parts to meet your vehicle service needs.
And because it is linked electronically to
Toyota’s Parts Distribution Centers, the
dealership has quick access to any parts
it may not have in stock.


Toyota Genuine Parts are covered by their
own warranty (see your dealer for details)
or the remainder of any applicable New
Vehicle Limited Warranty, whichever is
longer. Parts that are not Toyota Genuine
Parts, or any damage or failures resulting
from their use, are not covered by any
Toyota warranty.

OPERATION AND MAINTENANCE

WARRANTY

20Your Responsibilities
BY GEOGRAPHIC REGION
In the United States, U.S.
Territories, Canada and Mexico
To obtain warranty service in the United
States, U.S. territories, Canada or Mexico,
take your vehicle to an authorized Mirai
Fuel Cell Toyota dealership. If your vehicle
cannot be driven, contact your nearest
authorized Mirai Fuel Cell Toyota
dealership for towing assistance.
When your vehicle is inoperable due to
failure of a warranted part, Toyota will
tow the vehicle to the closest authorized
Mirai Fuel Cell Toyota dealership within
300 miles of the vehicle’s location.
If the vehicle is located in excess of
300 miles from an authorized Toyota Mirai
Fuel Cell dealership, then the vehicle will
be towed to the nearest Toyota dealer and
you will be responsible for additional
towing charges to return the vehicle to
an authorized Mirai Fuel Cell Toyota
dealership, if necessary.
The Toyota Mirai Fuel Cell is being offered
in limited quantities. While non-powertrain
and non-fuel cell component warranty
service can be performed by any Toyota
dealership, powertrain warranty service
and fuel cell component warranty service
must only be performed by an authorized
Mirai Fuel Cell Toyota dealership.

Outside the United States, U.S.
Territories, Canada and Mexico
If you are using your vehicle outside the
United States, U.S. territories, Canada and
Mexico and need warranty service, contact
a local Toyota dealership. Please note,
however, that your vehicle may not be
repaired free of charge because the local
Toyota distributor may have no obligation
to provide warranty service for your
vehicle, and/or your vehicle may not
comply with local regulatory or
environmental requirements.
OBTAINING WARRANTY SERVICE
WARRANTY

21Your Responsibilities
EMERGENCY REPAIRS
If your vehicle is inoperable or unsafe to
drive and there is no Toyota dealership
reasonably available to make repairs, you
may perform the repairs yourself or have
them performed by another automotive
service provider. Toyota will reimburse you
for any of the repairs that are covered by
warranty. To receive reimbursement, present
to an authorized Mirai Fuel Cell Toyo t a
dealership your paid repair invoices and any
parts that were removed from the vehicle.
You will be reimbursed for warranted parts
at the manufacturer’s suggested retail price
and warranted labor at a geographically
appropriate hourly rate multiplied by
Toyota’s recommended time allowance
for the repair.



If your vehicle requires emergency repair,
Toyota assumes no liability for subsequent
failures caused by improper repairs or the

use of parts that are not Toyota Genuine
Parts unless you have the vehicle properly
repaired in a timely manner. To ensure that
warranty coverage remains intact, have
your vehicle inspected by an authorized
Mirai Fuel Cell Toyota dealership as soon
as possible after an emergency repair.
The Toyota Mirai Fuel Cell is being offered
in limited quantities. While non-powertrain
and non-fuel cell component warranty
service can be performed by any To
yota
dealership, powertrain warranty service
and fuel cell component warranty service
must only be performed by an authorized
Mirai Fuel Cell To
yota dealership.
OBTAINING WARRANTY SERVICE
WARRANTY

22
R
egular maintenance is essential
to obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. The following
pages are designed to help you make sure
your vehicle receives proper and timely
maintenance. Along with other important
information related to vehicle service,
you’ll find factory-recommended
maintenance guidelines and a log in
which to document your vehicle’s
maintenance history. In addition to scheduled maintenance,

your vehicle requires ongoing general
maintenance such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’s Manual . Be sure
to perform these procedures regularly to
ensure the most trouble-free operation of
your vehicle.
With proper maintenance and care, your
vehicle will last longer and deliver more
dependable, economical performance.
Follow this booklet’s recommendations
and you’ll enjoy maximum reliability and
peace of mind from your Toyota for many
years to come.
THE IMPORTANCE OF SCHEDULED MAINTENANCE
Maintenance Log
MAINTENANCE

23
IMPORTANT MAINTENANCE
INFORMATION
Maintenance Records
Maintaining your vehicle according to
the recommendations in this booklet is
required to ensure that your warranty
coverage remains intact. You should keep
detailed records of vehicle maintenance,
including date of service, mileage at time
of service and a description of service
and/or parts installation performed. The
scheduled maintenance log in this booklet
can help you document this information. If
you sell your vehicle, be sure to give your
maintenance records to the new owner.
Toyota will not deny a warranty claim
solely because you do not have records
to show that you maintained your vehicle.
However, damage or failure caused by lack
of proper maintenance is not covered
under warranty.


Maintenance Providers
Maintenance and repair services may be
performed by you or by any automotive
service provider you choose. Toyota will
not deny a warranty claim solely because
you used a service provider other than a
Toyota dealership for maintenance and
repairs. However, damage or failure
caused by improper maintenance or
repairs is not covered under warranty.
Dealer-Recommended
Maintenance
Your dealer may recommend more
frequent maintenance intervals or more
maintenance services than those listed in
the scheduled maintenance log. These
additional services are not required to
maintain your warranty coverage. Ask
your dealer to explain any recommended
maintenance not included in the scheduled
maintenance log.
For a complete description of Toyota
warranty coverages, see the Warranty
Information portion of this booklet.
MAINTAINING YOUR WARRANTY
Maintenance Log
MAINTENANCE

24
USING THE MAINTENANCE LOG CHARTS
R
egular maintenance is essential
to obtaining the highest level of
performance, safety and reliability
from your Toyota. It can also increase
your vehicle’s resale value. This
booklet presents Toyota’s maintenance
recommendations in convenient checklists,
so you can easily see what type of
maintenance your vehicle needs and
document that the work was performed.
To ensure that your vehicle receives
first-quality service and parts, Toyota
recommends having maintenance
performed by an authorized Toyota
dealership. Toyota dealership technicians
are experts on Toyota vehicles, and they
use Toyota Genuine Parts designed to
your vehicle’s exact specifications. When
you go to a Toyota dealership, you can be
confident that they will use Toyota Genuine
Parts and have Toyota-trained technicians.
Miles or Months?
Toyota recommends obtaining scheduled
maintenance for your vehicle every
5,000 miles or six months, whichever
comes first.
For example:
• If you drive 5,000 miles in less than six
months, you should obtain maintenance
at 5,000 miles — don’t wait until six months.
• If at six months you have driven less
than 5,000 miles, you should obtain
maintenance at six months — don’t
wait until 5,000 miles.
Be sure to keep an eye on your mileage
so that you obtain maintenance when
recommended. If you are a low-mileage
driver, mark your calendar to remind
yourself to obtain maintenance every
six months.
Documenting Your Investment
To help you verify that you’ve invested in
proper maintenance, each maintenance
checklist includes space for your Toyota
dealership to certify that you obtained
Genuine Toyota Service for your vehicle.
The dealership may mark the dealer
service verification area with the following
stamp (which may be customized with the
dealership’s name):
Maintenance Log
MAINTENANCE

25
USING THE MAINTENANCE LOG CHARTS
Special Operating Conditions
In addition to standard maintenance items,
the maintenance log indicates services that
should be performed on vehicles that are
driven under especially demanding
conditions. These “special operating
conditions” and their required maintenance
items are clearly indicated in each chart.
NOTE:
You should perform these additional
maintenance services only if the
majority of your driving is done under
the special operating conditions
indicated. If you only occasionally
drive under these circumstances, it
is not necessary to perform the
additional services.
Additional Maintenance
In addition to scheduled maintenance,
your Toyota requires ongoing general
maintenance, such as fluid checks and
visual inspections. These procedures are
explained in the “Maintenance and Care”
section of the Owner’ s Manual. Be sure
to perform these procedures regularly to
ensure the most trouble-free operation
of your vehicle.

SuperChrome and
Alloy Wheel Care
If you purchased Genuine Toyota Accessory
SuperChrome or Aluminum Alloy Wheels,
follow these cleaning guidelines to maintain
the appearance of your wheels:
• If wheels are hot, wait for them to cool
before washing.
• Use a soft sponge or cotton cloth to
apply the same mild car-wash soap as
used for the vehicle body. Quickly rinse
off with water. Use a soft cloth to apply
the same car wax as used for the
vehicle body.
D

O NOT USE: Any kind of chemical-
based cleaners, alcohol, solvents,
gasoline, steam cleaners, scouring
pads, wire brushes or coarse abrasives
to clean your wheels.
Maintenance Log
MAINTENANCE

26
5,000 miles or 6 months
■ Check installation of driver’s floor mat
■ Inspect and adjust all fluid levels1
■Inspect FC HV battery cooling intake filter2
■Inspect wiper blades
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect fuel cell air filter
■Inspect steering linkage and boots
■ Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■ Inspect hydrogen supply system for
leaks and damage
■ Inspect hydrogen tank (with valve)
for leaks and damage
■Inspect hydrogen tank band for damage
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
4
■ Tighten nuts and bolts on chassis
and body
Operating on rough or muddy roads, or
roads with melted snow:
■ Inspect hydrogen supply system for
leaks and damage
■ Inspect hydrogen tank (with valve) for
leaks and damage
■Inspect hydrogen tank band for damage
10,000 miles or 12 months
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect FC HV battery cooling intake filter2
■Inspect wiper blades
■Replace cabin air filter
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Inspect the following:
■Fuel cell air filter
■Fuel cell cooling system for leaks
■Hydrogen sensor
■ Hydrogen supply system for leaks
and damage
■ Hydrogen tank (with valve) for leaks
and damage
■ Hydrogen tank band for looseness
and damage
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect steering linkage and boots
■ Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
4
■ Tighten nuts and bolts on chassis
and body

Dealer Service verification:
D
ate: Mileage:
Dealer Service verification:
D
ate: Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

27
15,000 miles or 18 months
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect FC HV battery cooling intake filter2
■Inspect wiper blades
■ Rotate tires ■ Visually inspect brake linings/drums and brake pads/discs
Inspect the following:
_ B

all joints and dust covers
_ B

rake lines and hoses
_ Dr

ive shaft boots
_ Fuel cell coolant level

Additional Maintenance Items for Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Replace fuel cell air filter
■Tighten nuts and bolts on chassis and body
Extensive idling and/or low speed driving for a long distance such as po\
lice, taxi or
door-to-door delivery use:
■Inspect hydrogen supply system for leaks and damage
■Inspect hydrogen tank (with valve) for leaks and damage
■Inspect hydrogen tank band for damage
Driving while towing, using a car-top carrier, or heavy vehicle loading:4
■Tighten nuts and bolts on chassis and body
Operating on rough or muddy roads, or roads with melted snow: ■Inspect hydrogen supply system for leaks and damage
■Inspect hydrogen tank (with valve) for leaks and damage
■Inspect hydrogen tank band for damage
1 Inspect sealed transmissions, transfer cases and differentials for signs of leakage. If any leakage from a sealed component is suspected, it is recommended that you have the sealed component inspected by a Toyota dealer. Inspect
power steering fluid (if equipped) and brake fluid level/condition. Inspect engine and inverter (if equipped) coolant
level/condition/freezing point. Your dealer may recommend services (Dealer-Recommended Maintenance) based on
inspection results.
2 Visually check the FC HV battery cooling intake filter for dirt or dust every 5,000 miles and clean if necessary. Clean every
20,000 miles.
3 P erform these service items only if you drive primarily under the conditions indicated.4 N ot all vehicles are designed for towing. Refer to your Vehicle Owner’s Manual for details.
_ Inverter coolant level
_ Steering gear
_ Steering linkage and boots
Dealer Service verification:
D
ate: Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE

28
20,000 miles or 24 months
■Check installation of driver’s floor mat
■Clean FC HV battery cooling intake filter2
■Inspect and adjust all fluid levels1
■Inspect wiper blades
■Replace cabin air filter
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Inspect the following: ■Fuel cell air filter
■ Fuel cell cooling system for leaks
■Hydrogen sensor
■ Hydrogen supply system for leaks
and damage
■ Hydrogen tank (with valve) for leaks
and damage
■ Hydrogen tank band for looseness
and damage

■Additional MainteAdditional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect steering linkage and boots
■ Tighten nuts and bolts on chassis
and body
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
4
■ Tighten nuts and bolts on chassis
and body




25,000 miles or 30 months
■Check installation of driver’s floor mat
■Inspect and adjust all fluid levels1
■Inspect FC HV battery cooling intake filter2
■Inspect wiper blades
■Rotate tires
■ Visually inspect brake linings/drums
and brake pads/discs
Additional Maintenance Items for
Special Operating Conditions3
Driving on dirt roads or dusty roads: ■Inspect ball joints and dust covers
■Inspect drive shaft boots
■Inspect fuel cell air filter
■Inspect steering linkage and boots
■ Tighten nuts and bolts on chassis
and body
Extensive idling and/or low speed driving
for a long distance such as police, taxi
or door-to-door delivery use:
■ Inspect hydrogen supply system for
leaks and damage
■ Inspect hydrogen tank (with valve)
for leaks and damage
■Inspect hydrogen tank band for damage
Driving while towing, using a car-top
carrier, or heavy vehicle loading:
4
■ Tighten nuts and bolts on chassis
and body
Operating on rough or muddy roads, or
roads with melted snow:
■ Inspect hydrogen supply system for
leaks and damage
■ Inspect hydrogen tank (with valve) for
leaks and damage
■Inspect hydrogen tank band for damage
Dealer Service verification:
D
ate: Mileage:
Dealer Service verification:
D
ate: Mileage:
Maintenance Log
MAINTENANCE LOG
MAINTENANCE