TOYOTA PRIUS PLUS 2019 Owners Manual

4316-3. Do-it-yourself maintenance
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Maintenance and care
WARNING
■Replacing light bulbs
● Be sure to stop the hybrid system and turn off the lights. Do not attempt to
replace the bulb immediately after turning off the lights.
The bulbs become very hot and may cause burns.
● Do not touch the glass portion of the light bulb with bare hands. When it is
unavoidable to hold the glass portion, use and hold with a clean dry cloth
to avoid getting moisture and oils on the bulb.
Also, if the bulb is scratched or dropped, it may blow out or crack.
● Fully install light bulbs and any parts used to secure them. Failure to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.
● Do not attempt to repair or disassemble light bulbs, connectors, electric
circuits or component parts.
Doing so may result in death or serious injury due to electric shock.
■ To prevent damage or fire
● Make sure bulbs are fully seated and locked.
● Check the wattage of the bulb before installing to prevent heat damage.

4326-3. Do-it-yourself maintenance
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433
7When trouble arises
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7-1. Essential information
Emergency flashers ........... 434
If your vehicle has to
be stopped in an
emergency ....................... 435
If the vehicle is trapped in
rising water ...................... 436
7-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 437
If you think something is
wrong ............................... 443
If a warning light turns on
or a warning buzzer
sounds ............................. 444
If a warning message is
displayed ......................... 458
If you have a flat tire
(vehicles with spare
tire) .................................. 478
If you have a flat tire
(vehicles without spare
tire) .................................. 492
If the hybrid system will
not start............................ 509
If the electronic key does
not operate properly ........ 511
If the 12-volt battery is
discharged ....................... 513
If your vehicle
overheats ......................... 518
If the vehicle becomes
stuck ................................ 523

4347-1. Essential information
PRIUS +_OM_OM47D30E_(EE)
Emergency flashers
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■ Emergency flashers
If the emergency flashers are used for a long time while the hybrid system is
not operating (while the “READY” indicato r is not illuminated), the 12-volt bat-
tery may discharge.
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.

4357-1. Essential information
PRIUS +_OM_OM47D30E_(EE)
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When trouble arises
If your vehicle has to be stopped in an
emergency
Steadily step on the brake pedal with both feet and firmly depress it.
Do not pump the brake pedal repeatedly as this will increase the effort
required to slow the vehicle.
Shift the shift position to N.
If the shift position is shifted to N
After slowing down, stop the vehicle in a safe place by the road.
Stop the hybrid system.
If the shift position cannot be shifted to N
Keep depressing the brake pedal with both feet to reduce vehicle
speed as much as possible.
To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly
3 times or more in succession.
Stop the vehicle in a safe place by the road.
Only in an emergency, such as if it becomes impossible to stop
the vehicle in the normal way, stop the vehicle using the follow-
ing procedure:
1
2
3
4
3
Press and hold for 2 seconds or
more, or press briefly for 3 times
or more
4
WARNING
■ If the hybrid system has to be turned off while driving
Power assist for the steering wheel will be lost, making the steering wheel
heavier to turn. Decelerate as much as possible before turning off the hybrid
system.
5

4367-1. Essential information
PRIUS +_OM_OM47D30E_(EE)
If the vehicle is trapped in rising water
●Remove the seat belt first.
● If the door can be opened, open the door and exit the vehicle.
● If the door can not be opened, open the window using the power
window switch and exit the vehicle through the window.
● If the window can not be opened using the power window switch,
remain calm, wait until the water level inside the vehicle rises to the
point that the water pressure inside of the vehicle equals the water
pressure outside of the vehicle, and then open the door and exit the
vehicle.
In the event the vehicle is submerged in water, remain calm and
perform the following.
WARNING
■ Using an emergency hammer* for emergency escape
The front side windows and rear side wi ndows, as well as the rear window
can be shattered with an emergency hammer* used for emergency escape.
However, an emergency hammer can not shatter the windshield as it is lam-
inated glass.
*: Contact any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer, or aftermarket accessory manufacturer for further
information about an emergency hammer.
■ Escaping the vehicle from the window
There are cases where escaping the vehicle from the window is not possi-
ble due to seating position, passenger body type, etc.
When using an emergency hammer, consider your seat location and the
size of the window opening to ensure that the opening is accessible and
large enough to escape.

4377-2. Steps to take in an emergency
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When trouble arises
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked due
to the parking lock. Contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer or commercial towing ser-
vice.
● There is a malfunction in the shift control system. (P. 447, 460)
● There is a malfunction in the immobilizer system. (P. 9 1 )
● There is a malfunction in the smart entry & start system. (P. 5 1 1 )
● The 12-volt battery is discharged. (P. 513)
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer or commercial towing service before towing.
● The hybrid system warning light turns on or the hybrid system
warning message is displayed on the multi-information display and
the vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer or commercial towing service,
using a wheel-lift type truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is not possible to be towed by another vehicle
Situations when it is necessary to contact dealers before towing

4387-2. Steps to take in an emergency
PRIUS +_OM_OM47D30E_(EE)
Do not tow with a sling-type truck
to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.

4397-2. Steps to take in an emergency
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When trouble arises
If your vehicle is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use cables or chains to tie
down your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for a short distance at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Using a flat bed truck
Emergency towing

4407-2. Steps to take in an emergency
PRIUS +_OM_OM47D30E_(EE)
Take out the towing eyelet. (P. 479, 494)
Remove the eyelet cover using
a flathead screwdriver.
To prevent damage, cover the tip of
the screwdriver with a rag.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift position to N and release the parking brake.
Emergency towing procedure
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2
3
4
5
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