bluetooth TOYOTA PRIUS PRIME 2020 Accessories, Audio & Navigation (in English)

943-6. Tips for operating the audio/visual system
■Bluetooth® audio
●If the malfunction is not rectified:
Take your vehicle to your Toyota
dealer.
“Please check
the iPod firm-
ware version.”
This indicates
that the firm-
ware version is
not compatible.
Perform the iPod
firmware
updates and try
again.
“Unable to
authorize the
iPod.”
This indicates
that it failed to
authorize the
iPod.
Please check
your iPod.
MessageExplanation
“Music tracks not
supported.
Please check
your portable
player.”This indicates a
problem in the
Bluetooth
®
device.
MessageExplanation

1034-2. Mobile Assistant operation
4
Voice command system
4-2.Mobile Assistant operation
Mobile Assist supports the Siri
Eyes Free Mode and Google
App. The available features and
functions may vary based on the
iOS/Android version installed on
the connected device.
Type A
1 Press and hold the talk
switch on the steering wheel
until Mobile Assistant screen
is displayed.
Type B
1 Press and hold the switch
on the steering wheel until
Mobile Assistant screen is
displayed.
Mobile Assistant
The Mobile Assistant func-
tion is a voice input assist
function. Mobile Assist sup-
ports the Siri Eyes Free
Mode and Google App.
(Google App can be used
only with the corresponding
device.) Instructions can be
spoken into the vehicle
microphone as if speaking a
command to the phone. The
content of the request is
then interpreted by the
phone and the result is out-
put from the vehicle speak-
ers. To operate the Mobile
Assistant, a compatible
device must be registered
and connected to this sys-
tem via Bluetooth
®. ( P.25)
When an Apple CarPlay
connection is established,
this function will be unavail-
able.
Connectable devices and
available functions
Mobile Assistant opera-
tion

1044-2. Mobile Assistant operation
2The Mobile Assistant can be
used only when the following
screen is displayed.
 Type A: To cancel the Mobile
Assistant, select “Cancel” or
press and hold the talk switch
on the steering wheel.
Type B: To cancel the Mobile
Assistant, select “Cancel” or
press and hold the switch
on the steering wheel.
 Type A: To restart the Mobile
Assistant for additional com-
mands, press the talk switch
on the steering wheel.
Type B: To restart the Mobile
Assistant for additional com-
mands, press the switch
on the steering wheel.
• Mobile Assistant can only be
restarted after the system
responds to a voice command.
• After some phone and music commands, the Mobile Assistant
feature will automatically end to
complete the re quested action.
The volume of the Mobile
Assistant can be adjusted
using the “POWER VOLUME”
knob or steering wheel vol-
ume control switches. The Mobile Assistant and phone
call volumes are synchro-
nized.
●While a phone call is active, the
Mobile Assistant cannot be used.
●If using the navigation feature of
the cellular phone, ensure the
active audio source is Bluetooth
®
audio or iPod in order to hear turn
by turn direction prompts.
●Wait for the listening beeps before
using the Mobile Assistant.
●The Mobile Assistant may not rec-
ognize commands in the following
situations:
• Spoken too quickly.
• Spoken at a low or high volume.
• The roof or windows are open.
• Passengers are talking while the Mobile Assistant is being used.
• The fan speed of the air condition-
ing system is set at high.
• The air conditioning vents are turned toward the microphone.

115
6
6
Phone
Phone
6-1. Phone operation (Hands-free system for cellular
phones)
Quick reference........... 116
Some basics ............... 117
Placing a call using the Bluetooth
® hands-free sys-
tem ............................ 121
Receiving a ca ll using the
Bluetooth
®hands-free sys-
tem ............................ 124
Talking on the Bluetooth
®
hands-free system..... 125
Bluetooth
® phone message
function...................... 127
6-2. Setup Phone settings ............ 132
6-3. What to do if... Troubleshooting .......... 142

1166-1. Phone operation (Hands-free system for cellular phones)
6-1.Phone operation (Hands-free system for cellular phones)
The phone screen can be
reached by the following meth-
ods:
From the “PHONE” button
1 Press the “PHONE” button.
From the “MENU” button
1 Press the “MENU” button,
then select “Phone”.
The following functions can be
used on phone operation:
 Registering/connecting a
Bluetooth
® device ( P.25)
 Placing a call using the Blue-
tooth
® hands-free system
( P.121)
 Receiving a call using the
Bluetooth
® hands-free system
( P.124)
 Talking on the Bluetooth
®
hands-free system ( P.125)The following function can be
used on message function:

Using the Bluetooth
® phone
message function ( P.127)
The following functions can be
made in the system:
 Phone settings ( P.132)
 Bluetooth
® settings ( P. 2 9 )
Quick reference
Phone screen operation
Bluetooth® hands-free
system operation
Message function
Setting up a phone

1176-1. Phone operation (Hands-free system for cellular phones)
6
Phone
●This system is not guaranteed to
operate with all Bluetooth®
devices.
●If your cellular phone does not
support Bluetooth®, this system
cannot function.
●In the following conditions, the
system may not function:
• The cellular phone is turned off.
• The current position is outside the
communication area.
• The cellular phone is not con-
nected.
• The cellular phone has a low bat- tery.
●Depending on the type of Blue-
tooth® phone, some function is
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and
Wi-Fi® Hotspot functions at the
same time, the following problems
may occur:
• The Bluetooth
® connection may
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth®
connection are being used simul-
taneously, each connection may
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while
another device is connected as a
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® Hotspot function,
the communication speed may
decrease or malfunctions may
occur, such as image distortion or
audio skipping. If a Bluetooth
®
device is connected to the system,
the interference it may cause will
be reduced. When carrying a
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it
or disable its Bluetooth
® function.
●When a device is connected via
Bluetooth®, the Bluetooth® icon
on the status bar will be displayed
in blue. ( P. 1 1 )
Some basics
The hands-free system
enables calls to be made
and received without having
to take your hands off the
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that
enables cellular phones to
be used without being con-
nected by a cable or placed
in a cradle.
The operating procedure of
the phone is explained here.
When an Apple CarPlay
connection is established,
phone functions will be per-
formed by Apple CarPlay
instead of the hands-free
system.
WARNING
●While driving, do not operate a
cellular phone.

1186-1. Phone operation (Hands-free system for cellular phones)
To use the hands-free system
for cellular phones, it is neces-
sary to register a cellular phone
with the system. (P.25)
■Connecting a Bluetooth®
device
Registering an additional
device
1 Display the phone top
screen. ( P.116)
2 Select “Select Device”.
3 Select “Add Device”.
 When another Bluetooth
®
device is connected, a confir-
mation screen will be dis-
played. To disconnect the
Bluetooth
® device, select
“Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for
the first time” from step 5.
( P.25)
Selecting a registered device
1 Display the phone top
screen. ( P.116)
2 Select “Select Device”.
3 Select the desired device to
be connected.
4 Check that a confirmation
screen is displayed when the
connection is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
■Bluetooth® phone condition
display
The condition of the Bluetooth
®
phone appears on the upper
right side of the screen. ( P. 1 1 )
WARNING
●Your audio unit is fitted with
Bluetooth® antennas. People
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or
implantable cardioverter defibril-
lators should maintain a reason-
able distance between
themselves and the Bluetooth
®
antennas. The radio waves may
affect the operation of such
devices.
●Before using Bluetooth®
devices, users of any electrical
medical device other than
implantable cardiac pacemak-
ers, cardiac resynchronization
therapy-pacemakers or implant-
able cardioverter defibrillators
should consult the manufacturer
of the device for information
about its operation under the
influence of radio waves. Radio
waves could have unexpected
effects on the operation of such
medical devices.
NOTICE
●Do not leave your cellular phone
in the vehicle. The temperature
inside may rise to a level that
could damage the phone.
Registering/Connecting a
Bluetooth® phone

1216-1. Phone operation (Hands-free system for cellular phones)
6
Phone1Display the phone top
screen. ( P.116)
2 Select the desired method to
call from.
■Calling methods from
phone screen
 By call history ( P.121)
 By favorites ( P.122)
 By contacts ( P.122)
 By keypad ( P.123)
 By message ( P.130)
■Also the following lists are
available from each func-
tion’s screen
 By voice command system
( P. 9 7 )
 By home screen ( P.123)
Up to 30 of the latest call history items (missed, incoming and
outgoing) can be selected.
1
Display the phone top
screen. ( P.116)
2 Select “History” and select
the desired contact.
 If the contact which is not reg-
istered on the contact list is
selected, the name is dis-
played as “Unknown Con-
tact”. In this case, select the
number to make a call prop-
erly.
3 Check that the dialing screen
is displayed.
●The icons of call type are dis-
played.
: Missed call
: Incoming call
: Outgoing call
●When making a call to the same
number continuously, only the
most recent call is listed in call his-
tory.
●When a phone number registered
in the contact list is received, the
name is displayed.
●Number-withheld calls are also
memorized in the system.
●International phone calls may not
be made depending on the type of
Bluetooth
® phone you have.
●The list should group together
consecutive entries with the same
phone number and same call
type. For example, two calls from
John’s mobile would be displayed
as follows: John (2)
Placing a call using
the Bluetooth® hands-
free system
After a Bluetooth® phone
has been registered, a call
can be made using the
hands-free system. There
are several methods by
which a call can be made, as
described below.
Calling methods on the
Bluetooth® phone
By call history

1236-1. Phone operation (Hands-free system for cellular phones)
6
Phone
lar phone only once.
Select to cancel transferring.
2 Check that a confirmation
screen is displayed when the
operation is complete.
■For PBAP incompatible but
OPP compatible Blue-
tooth
® phones
1 Select the desired item.
Select to transfer the con-
tacts from the connected cel-
lular phone.
Transfer the contact data to
the system using a Blue-
tooth
® phone.
Select to add a new contact
manually.
Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 2.
( P.137)
Select to cancel transferring.
●If your cellular phone is neither
PBAP nor OPP compatible, the
contacts cannot be transferred
using Bluetooth
®. But the contacts
can be transferred from USB
device. ( P.136)
●Depending on the type of Blue-
tooth® phone: • It may be necessary to perform
additional steps on the phone
when transferring contact data.
• The registered image in the con- tact list may not transfer depend-
ing on the type of Bluetooth
®
phone connected.
1 Display the phone top
screen. ( P.116)
2 Select “Keypad” and enter
the phone number.
3 Select or press the
switch on the steering wheel.
4 Check that the dialing screen
is displayed.
●Depending on the type of Blue-
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
1 Display the home screen.
( P.19)
2 Select the desired contact.
3 Check that the dialing screen
is displayed.
■Registering a new contact
1 Select and hold the screen
button to add a contact.
2 Select the desired contact.
3 Select the desired number.
●If there is no contact in the con-
tacts list, the cont acts cannot be
registered at the home screen.
●The contact cannot be registered
C
A
B
C
By keypad
By home screen

1246-1. Phone operation (Hands-free system for cellular phones)
at the home screen while driving.
1Select “Answer” or press the
switch on the steering
wheel to talk on the phone.
To refuse to receive the call: Select
“Decline” or press the switch on
the steering wheel.
To adjust the volume of a received
call: Turn the “POWER VOLUME”
knob, or use the volume control
switch on the steering wheel.
●The contact image picture can be
displayed only when the vehicle is
not moving.
●During international phone calls,
the other party’s name or number
may not be displayed correctly
depending on the type of Blue-
tooth
® phone you have.
●The incoming call display mode
can be set. ( P.133)
●The ringtone that has been set in
the sound settings screen can be
Receiving a call using
the Bluetooth®hands-
free system
When a call is received, the
following screen is dis-
played with a sound.
Incoming calls