bluetooth TOYOTA PRIUS PRIME 2020 Accessories, Audio & Navigation (in English)

1426-3. What to do if...
6-3.What to do if...
■When using the hands-free
system with a Bluetooth
®
device
The hands-free system or Blue-
tooth
® device does not work.
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
A Bluetooth
® connection can-
not be made.
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the table below.
Troubleshooting
Likely causeSolution
The connected
device may not
be a compatible
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
Entune/ in the
United States,
and http://www.
toyota.ca/entune
in Canada
The Bluetooth®
version of the
connected cellu-
lar phone may
be older than the
specified ver-
sion.Use a cellular
phone with Blue-
tooth
® version
2.0 or higher
(recommended:
Ver. 4 .1 + E D R o r
higher). ( P. 2 8 )
Likely causeSolution
An incorrect
passcode was
entered on the
cellular phone.Enter the correct
passcode on the
cellular phone.
The registration
operation has
not been com-
pleted on the cel-
lular phone side.
Complete the
registration oper-
ation on the cel-
lular phone
(approve regis-
tration on the
phone).
Old registration
information
remains on
either this sys-
tem or the cellu-
lar phone.
Delete the exist-
ing registration
information from
both this system
and the cellular
phone, then reg-
ister the cellular
phone you wish
to connect to this
system. ( P.32)
Likely causeSolution
Another Blue-
tooth
® device is
already con-
nected.
Manually con-
nect the cellular
phone you wish
to use to this
system. ( P.30)
Bluetooth® func-
tion is not
enabled on the
cellular phone.Enable the Blue-
tooth
® function
on the cellular
phone.

1436-3. What to do if...
6
Phone
■When making/receiving a
call
A call cannot be made/received.
■When using the phonebook
Phonebook data cannot be
transferred manually/automati-
cally. Phonebook data cannot be
edited.
Automatic Blue-
tooth
® connec-
tion on this
system is set to
off.
Set automatic
Bluetooth
® con-
nection on this
system to on
when the power
switch is in
ACCESSORY or
ON mode.
(  P. 3 4 )
Preferred device
settings function
on this system is
set to on.
Set preferred
device settings
function on this
system to off.
( P. 3 5 )
Set the desired
cellular phone to
the highest auto-
matic connec-
tion priority.
( P. 3 5 )
Likely causeSolution
Your vehicle is in
a area.
Move to where
no longer
appears on the
display.
Likely causeSolutionLikely causeSolution
The profile ver-
sion of the con-
nected cellular
phone may not
be compatible
with transferring
phonebook data.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
Entune/ in the
United States,
and http://www.
toyota.ca/entune
in Canada
Automatic con-
tact transfer
function on this
system is set to
off.Set automatic
contact transfer
function on this
system to on.
(  P.135)
Passcode has
not been entered
on the cellular
phone.
Enter the pass-
code on the cel-
lular phone if
requested
(default pass-
code: 1234).
Transfer opera-
tion on the cellu-
lar phone has
not completed.
Complete trans-
fer operation on
the cellular
phone (approve
transfer opera-
tion on the
phone).

1446-3. What to do if...
■When using the Bluetooth®
message function
Messages cannot be viewed.
New message notifications are
not displayed.
■In other situations
The Bluetooth
® connection sta- tus is displayed at the top of the
screen each time the power
switch is in ACCESSORY or ON
mode.
Even though all conceivable
measures have been taken, the
symptom status does not
change.
Likely causeSolution
Automatic con-
tact transfer
function on this
system is set to
on.Set automatic
contact transfer
function on this
system to off.
(
 P.135)
Likely causeSolution
Message trans-
fer is not enabled
on the cellular
phone.
Enable mes-
sage transfer on
the cellular
phone (approve
message trans-
fer on the
phone).
Automatic trans-
fer function on
this system is set
to off.Set automatic
transfer function
on this system to
on. ( P.135)
Likely causeSolution
Notification of
SMS/MMS/E-
mail reception on
this system is set
to off.Set notification
of SMS/MMS/E-
mail reception on
this system to
on. ( P.133)
Automatic mes-
sage transfer
function is not
enabled on the
cellular phone.Enable auto-
matic transfer
function on the
cellular phone.
Likely causeSolution
Connection con-
firmation display
on this system is
set to on.
To turn off the
display, set con-
nection confir-
mation display
on this system to
off. ( P. 3 5 )
Likely causeSolution
The cellular
phone is not
close enough to
this system.Bring the cellu-
lar phone closer
to this system.
Radio interfer-
ence has
occurred.
Turn off Wi-Fi®
devices or other
devices that may
emit radio
waves.

1497-1. Toyota Entune overview
7
Toyota Entune
Content provider
Provides contents to the application server.
Type A: Function achieved by using a smar tphone
or DCM
Of the functions included with Toyota Entune, the Toyota
Entune App Suite Connect relies on the use of a smartphone
or DCM.
Using a smartphone
• Toyota Entune App Suite Connect enables applicable apps installed on a smartphone to be displayed on and operated from
the screen via Bluetooth
®.
 Via DCM
• Toyota Entune App Suite Connect enables applicable apps installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota Entune App
Suite Connect can be used. ( P.151)
By using a smartphone or DCM
A

1517-1. Toyota Entune overview
7
Toyota Entune
nect and the applications, refer to
http://www.toyota.com/Entune/
in the United States, and
http://www.toyota.ca/entune
in Canada.
●These functions are not made
available in some countries or
areas. Availability of functions of
the Toyota Entune App Suite Con-
nect service is dependent on net-
work reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.47)
 The following personal data
can be deleted and returned
to their default settings:
• Downloaded contents
• Radio stations that were listened
to
●Once initialized, the data and set-
tings will be erased. Pay much
attention when initializing the data.
■Settings required to use
Toyota Entune App Suite
Connect
Perform the settings in the fol-
lowing order.
1 Download the Toyota Entune
3.0 App Suite Connect appli-
cation to your smartphone or
the system.
2 Register the smartphone with
the system.
In order to use To yota Entune 3.0 App Suite Connect, the following
must first be performed:

Register a Bluetooth® phone
with the hands-free system.
( P.25)
●Applications can only be used
when the Toyota Entune 3.0 App
Suite Connect application has
been downloaded to your smart-
phone or the system, and the
application is running.
●Toyota Entune 3.0 App Suite Con-
nect operational procedures can
also be confirmed by visiting
http://www.toyota.com/Entune/
in the United States, and
http://www.toyota.ca/entune
in Canada.
●If a Toyota Entune 3.0 App Suite
Connect applicatio n is used while
iPod audio/video is being played
back, system operation may
become unstable.
Preparation before using
Toyota Entune App Suite
Connect

1567-2. Toyota Entune operation
1Select “Update” on the appli-
cation screen. ( P.155)
2 Check that downloading
starts.
“Download in Background”: Select
to operate other functions while
downloading.
“Cancel”: Select to cancel updating.
3Check that downloading is
complete.
“Later”: Select to install later. When
this screen button is selected, the
screen will re turn to the last dis-
played screen. To install the update
data: ( P.156)
“See Detail”: Select to display
detailed information on the update
data.
“Install”: Select to install the update
data. Follow the steps “Installing
the update data” from step 2.
(  P.156)
■Installing the update data
After the downloading is com-
plete, “Update” will be changed
to “Install”.
1 Select “Install” on the appli-
cation screen. ( P.155)
2 Select “Continue”.
“Later”: Select to postpone the
installation of the update data and
go back to the previous screen.
3Check that installing is
started.
“Install in Background”: Select to
operate other functions while
installing.
4Select “OK” after the install-
ing is complete.
●The Toyota Entune App Suite
Connect function cannot be oper- ated while installing.
Order of the applications can be
changed.
1
Display the application
screen. ( P.155)
2 Select “App Catalog”.
3 Select the desired application
to be moved.
4 Select “<<” or “>>” to move
the application, and then
select the done button.
When problems occur with start-
ing the application player, a
message will appear on the
screen. Referring to the follow-
ing items, identify the problem
and take the suggested correc-
tive action.
 “When it is safe and legal to
do so, please ensure your
Entune App Suite application
is running and logged in on
your phone.”
The Toyota Entune App Suite Con-
nect application cannot be con-
nected to Bluetooth
® SPP.
Refer to
http://www.toyota.com/Entune/
in the United States, and
http://www.toyota.ca/entune
in Canada, to confirm if the phone
Reordering the applica-
tions
If a message appears on
the screen

1577-2. Toyota Entune operation
7
Toyota Entune
is Bluetooth® SPP compatible or
not, and then activate the Toyota
Entune App Suite Connect applica-
tion.
 “Installation failed, please try
again”
Installation can be attempted again
by changing to the application
screen and pressing the “Install”
switch.
“Application download error.
Please try again later.”
Downloading can be attempted
again by checking the communica-
tion status, chang ing to the applica-
tion screen and pressing the
“Download” switch again.
 “Download error, some
Entune App Suite functions
may not work as expected.
Please reinitiate the download
process.”
The Toyota Entune App Suite Con-
nect application cannot be con-
nected to Bluetooth
® SPP.
Refer to
http://www.toyota.com/Entune/
in the United States, and
http://www.toyota.ca/entune
in Canada, to confirm if the phone
is Bluetooth® SPP compatible or
not, and then activate the Toyota
Entune App Suite Connect applica-
tion.
Please ensure your Toyota Entune
App Suite Connect application is
running and logged in on your
phone while vehicle is not moving.
 “To use the services, Entune
APP Suite Connect applica- tion needs to be running on
your phone. For more infor-
mation, please visit
toyota.com or call 1-800-331-
4331 in the United States, and
1-888-869-6828 in Canada”
The Toyota Entune App Suite Con-
nect application cannot be con-
nected to Bluetooth
® SPP.
Refer to
http://www.toyota.com/Entune/
in the United States, and
http://www.toyota.ca/entune
in Canada, to confirm if the phone
is Bluetooth® SPP compatible or
not, and then activate the Toyota
Entune App Suite Connect applica-
tion.
 “Communication unsuccess-
ful. Please try again.”
Communication was disconnected.
After a few moments, retry the
operation.
A keyword can be entered to an
application by the software key-
board or voice recognition func-
tion. For details about the
functions and services provided
by each application, refer to
http://www.toyota.com/Entune/
in the United States, and
http://www.toyota.ca/entune
in Canada.
The keyboard layout can be
changed. ( P.45)
Entering keyword opera-
tion

162Alphabetical Index
Alphabetical Index
A
AM/FM/SiriusXM (SXM) radio .. 58
Available HD Radio™ technol- ogy ....................................... 62
Caching a radio program........ 59
Displaying the radio ID ........... 64
HOW TO SUBSCRIBE TO Siri- usXM Radio Services ........... 63
Overview ................................ 58
Presetting a station ................ 59
Radio broadcast data system. 60
Radio options ......................... 60
Refer to the table below to iden- tify the problem and take the
suggested corrective action . 64
Selecting a station from the list ............................................. 60
Smart favorites ....................... 64
Troubleshooting guide ............ 62
Using HD Radio™ technology 61
Apple CarPlay ........................... 41 Establishing an Apple CarPlay connection ............................ 41
Troubleshooting...................... 42
“Apple CarPlay” button (“Menu” screen) .............................. 10, 41
“Apps” button (“Menu” screen) ......................................... 10, 155
“APPS” button ........ ............8, 155
Audio/visual remote controls .. 79
“Audio” button (“Menu” screen) ........................................... 10, 52
“Audio” button (“Setup” screen) ........................................... 13, 81
“AUDIO” button .............. 8, 52, 53
Audio settings .......................... 81 Audio settings screen ............. 81
Displaying the audio settings screen .................................. 81
AUX ............................................ 77 Overview ................................ 77
B
Basic function .............................8
Basic information before opera-tion ...........................................16
Basic operation.........................52
Bluetooth
® audio ......................74
Overview ................................74
Registering/Connecting a Blue-
tooth
® device ........................76
Bluetooth
® phone message func-
tion .........................................127 Calling the message sender .130
Checking received messages ...........................................128
Displaying the message screen
...........................................127
Receiving a mess age ...........128
Replying to a message (dicta- tion reply)............................129
Replying to a message (quick reply) ..................................130
“Bluetooth” button (“Setup” screen) ...............................13, 29
Buttons overview........................8 Operations of each part ............8
C
CD ..............................................67Overview ................................67
Command list ............................99 Command list overview ..........99
Connectivity settings ...............25
D
“Display” button (“Menu”
screen) ...............................10, 23

164Alphabetical Index
Message settings screen ..... 140
Notifications settings screen 133
Phone settings screen.......... 132
Sounds settings screen ........ 132
Placing a call u sing the Blue-
tooth
® hands-free system ... 121
By call history ....................... 121
By contacts list ..................... 122
By favorites list ..................... 122
By home screen ................... 123
By keypad ............................ 123
Calling methods on the Blue-
tooth
® phone ...................... 121
“POWER VOLUME” knob............................... 8, 16, 53
“Projection” button (“Menu” screen) .................................... 10
Q
Quick reference ................ 52, 116 Functional overview ............... 52
Phone screen operation ....... 116
R
Radio operation ........................ 58
Rear view monitor system ..... 106Driving precautions .............. 106
Screen description ............... 107
Rear view monitor system pre- cautions ................................ 108Area displayed on screen..... 108
Differences between the screen and the actual road ............ 109
The camera .......................... 108
When approaching three-dimen- sional objects ..................... 111
Receiving a call using the Blue-
tooth
®hands-free system .... 124
Incoming calls ...................... 124
Registering/Connecting a Blue- tooth
® device ..........................25
Profiles ...................................28
Registering a Bluetooth
® audio
player for the first time ..........27
Registering a Bluetooth
® phone
for the first time.....................25
S
Screen adjustment ...................23 Displaying the screen adjust-ment screen..........................23
“SEEK TRACK” button ..............8 AM/FM/SiriusXM (SXM) radio 58
Bluetooth
® audio ....................75
CD ..........................................68
iPod/iPhone ............................72
USB memory ..........................70
Setting Bluetooth
® details .......29
“Detailed Settings” screen ......34
Bluetooth
® setup screen.........29
Connecting a Bluetooth
® device
.............................................30
Deleting a Bluetooth
® device..32
Displaying the Bluetooth
® setup
screen...................................29
Editing the Bluetooth
® device
information............................32
Registering a Bluetooth
® device
.............................................31
Setup..........................81, 132, 159
“Setup” button (“Menu” screen) ...........................................10, 13
“Setup” screen .........................13
Some basics...................... 53, 117 About the contacts in the contact list .......................................120
Audio screen adjustment ........56
Disc slot ..................................54
Registering/Connecting a Blue-

Alphabetical Index165
tooth® phone ...................... 118
Reordering the audio source .. 53
Selecting an audio source ...... 53
Sound settings ....................... 54
Turning the system on and off 53
USB/AUX port ........................ 54
Using the phone switch/micro- phone ................................. 119
Voice command system . 56, 120
When selling or disposing of the vehicle ................................ 120
Status icon ................................ 11 Status icon explanation .......... 11
Steering switch “MODE” switch ....................... 79
Off hook switch..................... 119
On hook switch..................... 119
Talk switch ...................... 96, 120
Volume control switch .... 79, 119
switch ......................... 79
Steering switches ..................... 79 Steering switch operation ....... 79
System time settings ......... 45, 46
T
Talking on the Bluetooth® hands-
free system ........................... 125 Call screen operation ........... 125
Incoming call waiting ............ 127
Sending tones ...................... 126
Switching calls while a call is in progress ............................. 126
Transmit volume setting ....... 126
Things you should know ....... 113 If you notice any symptoms.. 113
Tips for operating the audio/ visual system.......................... 83
Touch screen ............................ 17 Touch screen gestures ........... 17
Touch screen operation .......... 18
Toyota Entune App Suite Con- nect ........................................155
Entering keyword operation ..157
Using Toyota Entune App Suite Connect ..............................155
Toyota Entune App Suite Con- nect settings .........................159Displaying the Toyota Entune App Suite Connect settings
screen.................................159
Toyota Entune App Suite Con- nect settings screen ...........159
Toyota Entune operation .......155
Toyota Entune overview ........148
Troubleshooting ...... ...............142
“TUNE SCROLL” knob ...............8 AM/FM/SiriusXM (SXM) radio 58
Bluetooth
® audio ....................75
CD ..........................................68
iPod/iPhone ............................72
USB memory ..........................70
Type A: Function achieved by using a smartphone or DCM149Before using the f unction......150
By using a smartphone or DCM ...........................................149
Preparation before using Toyota Entune App Suite Connect .151
Type B: Function achieved by using DCM and the system..152Before using the f unction......152
Type C: Function achieved by using DCM .............................153
U
USB memory .............................69 Overview ................................69