emergency towing TOYOTA PRIUS PRIME 2023 Owners Manual

681-3. Emergency assistance
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.

ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
■Free/Open Source Soft-
ware Information
This product contains
Free/Open Source Software
(FOSS). The license information
and/or the source code of such
FOSS can be found at the fol-
lowing URL.
Safety information for
Safety Connect

237
5
5
Driving
Driving
5-1. Before drivingDriving the vehicle....... 239
Cargo and luggage ..... 246
Vehicle load limits ....... 249
Trailer towing .............. 250
Dinghy towing ............. 250
5-2. Driving procedures Power (ignition) switch 251
Transmission............... 256
Turn signal lever ......... 262
Parking brake .............. 263
Brake Hold .................. 266
5-3. Operating the lights and wipers
Headlight switch .......... 269
AHB (Automatic High Beam)........................ 272
Windshield wipers and washer....................... 275
5-4. Refueling Opening the fuel tank cap.................................. 279
5-5. Using the driving support systems
Toyota Safety Sense 3.0/Traffic Jam Assist soft-
ware update .............. 282
Toyota Safety Sense 3.0 .................................. 284
Driver monitor ............. 292PCS (Pre-Collision System)
.................................. 293
LTA (Lane Tracing Assist) .................................. 305
LCA (Lane Change Assist) .................................. 310
LDA (Lane Departure Alert) .................................. 313
PDA (Proactive driving assist) ........................ 320
FCTA (Front Cross Traffic Alert) .......................... 326
RSA (Road Sign Assist) .................................. 329
Dynamic radar cruise con- trol ............................. 331
Cruise control .............. 342
Emergency Driving Stop System ...................... 345
Traffic Jam Assist ........ 348
BSM (Blind Spot Monitor) .................................. 354
Safe Exit Assist ........... 359
Intuitive parking assist . 363
RCTA (Rear Cross Traffic Alert) function ............ 373
RCD (Rear Camera Detec- tion) function .............. 378
PKSB (Parking Support Brake) ........................ 382

3045-5. Using the driving support systems
vehicle
• When turning left/right and the direction of the vehicle differs
greatly from the direction traffic
flows in the oncoming lane
• When turning left/right, a pedes- trian or bicycle behind the vehicle
comes in front of it as if it over-
takes the vehicle
• When at an intersection, the approaching crossing vehicle is
long in overall le ngth, such as a
large truck, towing trailer, etc.
●In addition to the preceding, in
certain situations, such as the fol-
lowing, the emergency steering
assist may not operate properly:
• When a detectable object is too
close to the vehicle
• When there is insufficient space to perform evasive steering maneu-
vers or an obstruction exists in the
evasion direction
• When there is an oncoming vehi-
cle
●In addition to the preceding, in
certain situations, such as the fol-
lowing, walls may not be detected
as a target object and the Acceler-
ation Suppression at Low Speed
function may not operate properly:
• When scenery behind the wall is visible, such as a glass door, grid
fence, etc. • When the wall is slanted or low
• When the wall is narrow, such as
a pole, etc.
• When the wall is made of plants, such as a hedge, etc.
• When the road, etc. is reflected on
the wall
• When the vehicle is approaching the wall at an angle
 The pre-collision system can
be enabled/disabled through
a customize setting.
( P.626)
The system is enabled each time
the power switch is turned to ON.
When the system is disabled,
the PCS warning light will illu-
minate and a message will be
displayed on the multi-infor-
mation display.
 The pre-collision setting can
be changed on the customize
settings. ( P.626)
 Vehicles without active steer-
ing function: When the pre-
collision warning timing is
changed, the emergency
steering assist timing will also
be changed.
When later is selected, the
emergency steering assist will
not operate in most cases.
 Vehicles with active steering
function: When the pre-colli-
sion warning timing is
changed, the emergency
steering assist (excluding the
Changing the pre-colli-
sion setting

3665-5. Using the driving support systems
■Objects which the system may
not properly detect
The shape of the object may pre-
vent the sensor from detecting it.
Pay particular attention to the fol-
lowing objects:
●Wires, fences, ropes, etc.
●Cotton, snow and other materials
that absorb sound waves
●Sharply-angled objects
●Low objects
●Tall objects with upper sections
projecting outwards in the direc-
tion of your vehicle
People may not be detected if they
are wearing certain types of cloth-
ing.
■Situations in which the system
may not operate properly
Certain vehicle conditions and the
surrounding environment may affect
the ability of a sensor to correctly
detect objects. Particular instances
where this may occur are listed
below.
●There is dirt, snow, water drops or
ice on a sensor. (Cleaning the
sensors will resolve this problem.)
●A sensor is frozen. (Thawing the
area will resolve this problem.)
In especially cold weather, if a
sensor is frozen the sensor dis-
play may be displayed abnor-
mally, or objects, such as a wall,
may not be detected.
●When a sensor or the area around
a sensor is extremely hot or cold.
●On an extremely bumpy road, on
an incline, on gravel, or on grass.
●When vehicle horns, vehicle
detectors, motorcycle engines, air
brakes of large vehicles, the clear-
ance sonar of other vehicles or
other devices which produce ultra-
sonic waves are near the vehicle.
●A sensor is coated with a sheet of
spray or heavy rain.
●If objects draw too close to the
sensor.
●When a pedestrian is wearing
clothing that does not reflect ultra-
sonic waves (ex. skirts with gath-
ers or frills).
●When objects that are not perpen-
dicular to the ground, not perpen-
dicular to the vehicle traveling
direction, uneven, or waving are in
the detection range.
●When strong winds are blowing.
●When driving in inclement weather
such as fog, snow or a sandstorm.
●When an object that cannot be
detected is between the vehicle
and a detected object.
●If an object such as a vehicle,
motorcycle, bicycle or pedestrian
cuts in front of the vehicle or runs
out from the side of the vehicle.
●If the orientation of a sensor has
been changed due to a collision or
other impact.
●When equipment such as a towing
eyelet, transport hook, bumper
protector, bumper trim, bicycle
carrier or snow-removal device
(snow plow) is installed near the
sensor.
●If the front of the vehicle is raised
or lowered due to the carried load.
●If the vehicle cannot be driven in a
stable manner, such as when the
vehicle has been in an accident or
is malfunctioning.
●When tire chains, a compact
spare tire or an emergency tire
puncture repair kit are used.

3815-5. Using the driving support systems
5
Driving
ward or squatting
• Pedestrians who are lying down
• Pedestrians who are running
• Pedestrians who suddenly appear from the shadow of the vehicle or
a building
• Pedestrians who are riding mov- ing objects such as a bicycle or
skateboard
• Pedestrians wearing oversized clothing such as a rain coat, long
skirt, etc., making their silhouette
obscure
• Pedestrians whose body is par- tially hidden by an object, such as
a cart or umbrella
• Pedestrians which are obscured by darkness, such as at night
●In some situations, such as the
following, pedestrians may not be
detected by the rear camera
detection function, preventing the
function from operating properly:
• When backing up in inclement weather (rain, snow, fog, etc.)
• When the rear camera is
obscured (dirt, snow, ice, etc. are
attached) or scratched
• When a very bright light, such as
the sun, or the headlights of
another vehicle, shines directly
into the rear camera
• When backing up in a place where the surrounding brightness
changes suddenly, such as at the
entrance or exit of a garage or
underground parking lot
• When backing up in a dim envi-
ronment such as during dusk or in
an underground parking lot
• When the camera position and
direction are deviated
• When a towing hook is attached
• When towing with the vehicle
• When water droplets are flowing on the camera lens
• When the vehicle height is extremely changed (nose up,
nose down, etc.)
• When tire chains or an emergency tire puncture repair kit are used
• When the suspension has been lowered or tires that have a differ-
ent size than the genuine tires are installed
• When an aftermarket electronic part (backlit license plate, fog
light, etc.) is insta lled near the rear
camera
• If a bumper protector, such as an
additional trim strip, is installed to
the rear bumper
■Situations in which the system
may operate unexpectedly
●Even though there are no pedes-
trians in the detection area, some
objects, such as the following,
may be detected, possibly caus-
ing the rear camera detection
function to operate.
• Three dimensional objects, such as a pole, traffic cone, fence, or
parked vehicle
• Moving objects, such as a car or motorcycle
• Objects moving toward your vehi- cle when backing up, such as
flags or puddles (or airborne mat-
ter, such as smoke, steam, rain, or
snow)
• Cobblestone or gravel roads, tram
rails, road repair s, white lines,
pedestrian crossings or fallen
leaves on the road
• Metal covers (gratings), such as those used for drainage ditches
• Objects reflected in a puddle or on
a wet road surface
• Shadows on the road
●In some situations, such as the
following, the rear camera detec-
tion function may operate even
though there are no pedestrians in
the detection area.
• When backing up toward the road-
side or a bump on the road
• When backing up toward an incline/decline
• When the vehicle height is extremely changed (nose up,
nose down, etc.)
• If a bumper protector, such as an
additional trim strip, is installed to
the rear bumper
• When an aftermarket electronic
part (backlit license plate, fog
light, etc.) is insta lled near the rear

3825-5. Using the driving support systems
camera
• If the orientation of the rear cam- era has been changed due to a
collision or other impact, or
removal and installation
• If a towing eyelet is installed to the
rear of the vehicle
• When towing with the vehicle
• When water is flowing over the rear camera lens
• When the rear camera is obscured (dirt, snow, ice, etc. are
attached) or scratched
• If there is a flashing light in the detection area, such as the emer-
gency flashers of another vehicle
• When tire chains or an emergency tire puncture repair kit are used.
●Situations in which the rear cam-
era detection function may be diffi-
cult to notice
• The buzzer may be difficult to hear if the surrounding area is noisy or
the audio system volume is high.
• If the temperature in the cabin is extremely high or low, the Multi-
media Display may not operate
correctly.
*: If equipped
PKSB (Parking Sup-
port Brake)*
The PKSB (Parking Support
Brake) is a system that
issues warnings and auto-
matically performs braking
to help reduce collision
damage with operation tar-
gets that were detected
when traveling at a low
speed such as when park-
ing.
This system consists of the
following functions: a Park-
ing Support Brake function
(static objects to the front
and rear) that detects static
objects such as walls, a
Parking Support Brake
function (rear-crossing
vehicles)
* that detects vehi-
cles approaching from the
rear while backing up, a
Parking Support Brake
function (rear pedestrians)
*
that detects pedestrians
behind the vehicle, and a
Parking Support Brake
function (static objects
around the vehicle) (vehi-
cles with Advanced Park)
that detects static objects
around the vehicle.
*: If equipped

3845-5. Using the driving support systems
All of the Parking Support Brake
functions (static objects to the
front and rear, rear-crossing
vehicles [if equipped], rear
pedestrians [if equipped], and
static objects around the vehicle
[vehicles with Advanced Park])
are enabled/disabled simultane-
ously.
The Parking Support Brake
function can be enabled/dis-
abled on of the multi-infor-
WARNING
●When inspecting the vehicle
using a chassis roller, chassis
dynamo or free roller
●When loading the vehicle onto a
boat, truck or other transport
vessel
●If the suspension has been
modified or tires of a size other
than specified are installed
●If the front of the vehicle is
raised or lowered due to the
carried load
●When equipment that may
obstruct a sensor is installed,
such as a towing eyelet, trans-
port hook, bumper protector (an
additional trim strip, etc.), bicy-
cle carrier, or snow plow
●When using automatic car
washing devices
●If the vehicle cannot be driven in
a stable manner, such as when
the vehicle has been in an acci-
dent or is malfunctioning
●When the vehicle is driven in a
sporty manner or off-road
●When the tires are not properly
inflated
●When the tires are very worn
●When tire chains, a compact
spare tire or an emergency tire
puncture repair kit are used.
●When towing with the vehicle
■Precautions for the suspen-
sion
Do not modify the suspension of
the vehicle. If the height or tilt of
the vehicle is changed, the sen-
sors may not be able to detect
detectable objects and the system
may not operate correctly, possi-
bly leading to an accident.
NOTICE
■If “System Stopped See
Owner’s Manual” is displayed
on the multi-information dis-
play and the driving assist
information indi cator is illu-
minated
If this message is displayed
immediately after the power
switch is changed to ON, operate
the vehicle carefully, paying atten-
tion to your surr oundings. It may
be necessary to drive the vehicle
for a certain amount of time
before the system returns to nor-
mal. (If the system is not return to
normal after driv ing for a while,
clean the sensor or rear camera
lens.)
Enabling/Disabling the
Parking Support Brake

5277-3. Do-it-yourself maintenance
7
Maintenance and care
Towing eyelet
Emergency tire puncture repair kit (bottle)
Tool bag
*1,2
Jack*2
Emergency tire puncture repair kit (compressor)
*1: The tool bag contains jack handle and wheel nut wrench.
*2: They can be purchased at your Toyota dealer.
Location of the tools
A
B
C
D
E
WARNING
■Using the tire jack
Observe the following precau-
tions.
Improper use of the tire jack may
cause the vehicle to suddenly fall
off the jack, leading to death or
serious injury.
●Do not use the tire jack for any
purpose other than replacing
tires or installing and removing
tire chains.
●Do not use other tire jacks for
replacing tires on this vehicle.
●Put the jack properly in its jack
point.
●Do not put any part of your body
under the vehicle while it is sup-
ported by the jack.
●Do not start the hybrid system
or drive the vehicle while the
vehicle is supported by the jack.
●Do not raise the vehicle while
someone is inside.

5508-2. Steps to take in an emergency
8-2.Steps to take in an emergency
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the front wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service.
There is a malfunction in the
shift control system.
( P.253)
 There is a malfunction in the
immobilizer system. ( P.70)
 There is a malfunction in the
smart key system. ( P.587)
 The 12-volt battery is dis-
charged. ( P.589) The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.

The hybrid system warning
message is shown on the
multi-information display and
the vehicle does not move.
 The vehicle makes an abnor-
mal sound.From the front
Release the parking brake.
Turn automatic mode off.
( P.264)
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck

5518-2. Steps to take in an emergency
8
When trouble arises
From the rear
Use a towing dolly under the
front wheels.
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle move-
ment during transp ortation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets.
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
Be sure to transport the vehicle
with the front wheels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wheels contacting
the ground, the drivetrain and
related parts may be damaged or
electricity generated by the opera-
tion of the motor may cause a fire
to occur depending on the nature
of the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing