stop start TOYOTA PROACE EV 2021 Service Manual

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Practical information
7
Accessing the AdBlue® tank

► To access the AdBlue® tank, open the front left-hand door.
► From below, pull the black cover.
► Turn the blue cap a 6th of a turn anti-clockwise.► Release the cap upwards.► With a container of AdBlue®: after checking the expiry date, read the instructions on the label carefully before pouring the contents of the container into the vehicle's AdBlue tank.► With an AdBlue® pump: insert the nozzle and fill the tank until the nozzle automatically cuts out.► After filling, perform the same sequence of operations in reverse order.

► Refit the black cover, starting at the top.
WARNI NG
In order not to overfill the AdBlue® tank:– Add between 10 and 13 litres using AdBlue® containers.– Stop after the nozzle’s first automatic cut-out, if you are refilling at a service station.The system only registers AdBlue® top-ups of 5 litres or more.
WARNI NG
If the AdBlue® tank is completely empty – which is confirmed by the message "Top up AdBlue: Starting impossible" – it is essential to add at least 5 litres.
Free-wheeling
In certain situations, you must allow the vehicle to free-wheel (while being towed, on a rolling road, in an automatic car wash, or being transported by rail or sea freight, etc.).The procedure varies according to the type of gearbox and parking brake.
With manual or automatic
gearbox and manual parking
brake /
To release them
► With the vehicle stationary and engine running, depress the brake pedal.► With a manual gearbox, place the gear lever into neutral.► With an automatic gearbox, place the gear selector to mode N.
► Release the parking brake.► Release the brake pedal, then switch off the ignition.

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In the event of a breakdown
8
WARNI NG
The speed limit sticker must be secured to the interior of the vehicle in the driver's field of vision, to remind you that a wheel is in temporary use.
► Start the vehicle and leave the engine running.
NOTIC E
Do not start the compressor before connecting the white pipe to the tyre valve: the sealant product would be expelled through the pipe.
► Switch on the compressor by moving switch B to position I until the tyre pressure reaches 2.0 bars. The sealant product is injected under pressure into the tyre; do not disconnect the pipe from the valve during this operation (risk of blowback).
NOTIC E
If after approximately seven minutes this pressure is not reached, this indicates that the tyre is not repairable; contact any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer for assistance.
► Remove the kit and screw the cap back on the white pipe. Take care to avoid contaminating
the vehicle with traces of fluid. Keep the kit to hand.
WARNI NG
Take care, the sealant product is harmful if swallowed and causes irritation to the eyes.Keep this product out of the reach of children.The use-by date of the fluid is marked on the bottle.
After use, do not discard the bottle in standard waste, take it to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer waste disposal site.Do not forget to obtain a new bottle of sealant, available from any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.


► Drive immediately for approximately three miles (five kilometres), at reduced speed
(between 12 and 37 mph (20 and 60 km/h)), to plug the puncture.
► Stop to check the repair and measure the tyre pressure using the kit.
Inflating, adjusting and
checking tyre pressures

► Turn selector A to the "Inflation" position.► Uncoil the white pipe G fully.► Connect the white pipe to the valve on the repaired tyre.► Reconnect the compressor's electric plug to
the vehicle's 12 V socket.► Start the vehicle and leave the engine running.

249
In the event of a breakdown
8
► Switch off all electricity-consuming devices (audio system, wipers, lamps, etc.).► Switch off the ignition and wait for 4 minutes.After accessing the battery, it is only necessary to disconnect the (+) terminal.
Quick-release terminal clamp
Disconnecting the (+) terminal

► Depending on equipment, lift the plastic cover on the (+) terminal.► Raise lever A fully to release clamp B.
► Remove clamp B by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.► Refit open clamp B on the (+) terminal.► Push clamp B fully down.► Lower lever A to lock clamp B.► Depending on equipment, lower the plastic cover on the (+) terminal.
WARNI NG
Do not force the lever, as it will not lock in place if the clamp is not positioned correctly; start the procedure again.
Following reconnection
After reconnecting the battery, turn on the ignition and wait 1 minute before starting the engine, to enable the electronic systems to initialise.If minor problems nevertheless persist following this operation, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.Referring to the relevant section, reinitialise certain equipment:– Remote control key or electronic key (depending on version).– Electric windows.– Electric doors,– Date and time.– Preset radio stations.
NOTIC E
The Stop & Start system may not be operational during the trip following the first engine start.
In this case, the system will only be available again after a continuous period of immobilisation of the vehicle, a period which depends on the exterior temperature and the state of charge of the battery (up to about 8 hours).

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NOTIC E
Voice recognition requires the use of a compatible smartphone first connected to the vehicle by Bluetooth.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions concerning your audio system.With the engine off, the audio system switches off after a few minutes of use.When the engine is switched off, the audio system operating time depends on the state of charge of the battery.The switch-off is normal: the audio system switches to economy mode and switches off to avoid discharging the vehicle's battery.► Start the vehicle’s engine to increase the
charge of the battery.The message "the audio system is overheated" is displayed onscreen.To protect the installation if the ambient temperature is too high, the audio system switches to an automatic thermal protection mode, in which the volume may be decreased or the CD player stopped.► Switch the audio system off for a few minutes to allow the system to cool.
Radio
There is a difference in sound quality between the different audio sources (radio, CD, etc.).For optimal listening quality, the audio settings (Volume, Bass, Treble, Ambience and Loudness) can be adjusted to different audio sources, resulting in audible differences when switching between sources (radio, CD, etc.).► Check that the audio settings (Volume, Bass, Treble, Ambience and Loudness) are appropriate to the sources being listened to. We recommend setting the audio functions (Bass, Treble, Fr-Re balance and Le-Ri balance) to the middle position, setting the musical ambience to "None", setting loudness correction to "Active" in CD mode and "Inactive" in Radio mode.The preset stations do not function (no sound, 87.5 MHz is displayed, etc.).The wrong waveband is selected.► Press the BAND button to return to the waveband (FM, FM2, DAB, AM) on which the
stations are preset.Traffic announcement (TA) is shown but I receive no traffic information.The radio station is not part of the regional traffic information network.► Tune to a radio station that broadcasts traffic information.The reception quality of the tuned radio station gradually deteriorates or the station
presets are inoperative (no sound, 87.5 MHz is displayed, etc.).The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.► Activate the RDS function to allow the system to check for a more powerful transmitter in the area.The environment (hills, buildings, tunnels, basement car parks, etc.) may block reception, including in RDS mode.This is a perfectly normal phenomenon, and is not indicative of an audio system malfunction.The aerial is absent or has been damaged (for example when going through an automatic car wash or in an underground car park).► Have the aerial checked by a dealer.The sound intermittently cuts out for 1 or 2 seconds in radio mode.During this brief sound cut-out, the RDS searches for another frequency giving better reception of the station.► Switch off the RDS function if the
phenomenon occurs too frequently and always on the same route.
Media
The Bluetooth connection is cut.The battery in the peripheral device may not be sufficiently charged.► Charge the battery in the peripheral device.The message "USB device error" is displayed
in the screen.

291
TOYOTA Pro Touch with navigation system
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TOYOTA Pro Touch with
navigation system

GPS navigation -
Applications - Multimedia
audio system - Bluetooth®
telephone
NOTIC E
The functions and settings described vary according to the vehicle version and configuration, as well as the country of sale.
WARNI NG
For safety reasons and because they require sustained attention by the driver, the following operations must be carried out with the vehicle stationary and the ignition on:– Pairing the smartphone with the system via Bluetooth.– Using the smartphone.– Connecting to the CarPlay® or Android Auto applications (certain applications stop displaying when the vehicle is moving).– Watching a video (the video stops when the vehicle starts to move again).– Changing the system settings and configuration.
NOTIC E
The system is protected so that it only operates in the vehicle.The message Energy economy mode is displayed when the system is about to go into standby.
NOTIC E
System and map updates can be downloaded
from the Brand's website.The update procedure is also available there.
First steps
With the engine running, a press mutes the sound.With the ignition off, a press turns the system on.Increase or decrease the volume using the wheel or the "plus" or "minus" buttons (depending on the equipment).Use the menu buttons on either side of or below the touch screen for access to the menus, then press the virtual buttons in the touch screen.Depending on the model, use the "Source" or "Menu" buttons to access the rolling menus, then press the virtual buttons in the touch screen.Display the rolling menus at any time by pressing the screen briefly with three fingers.All of the touch areas of the screen are white.Press the back arrow to go back a level.Press "OK" to confirm.
WARNI NG
The touch screen is of the "capacitive" type.To clean the screen, use a soft, non-abrasive cloth (e.g. spectacles cloth) with no additional product.Do not use sharp objects on the screen.Do not touch the screen with wet hands.
Certain information is displayed permanently in the side bars or in the upper bar of the touch screen (depending on equipment):

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TOYOTA Pro Touch with navigation system
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A number of commands are available when a menu is selected.

Press the Push To Talk button and tell me what you'd like after the tone. Remember you can interrupt me at any time by pressing this button. If you press it again while I'm waiting for you to speak, it'll end the conversation. If you need to start over, say "cancel". If you want to undo something, say "undo". And to get information and tips at any time, just say "help". If you ask to me do something and there's some information missing that I need, I'll give you
some examples or take you through it step by step. There's more information available in "novice" mode. You can set the dialogue mode to "expert" when you feel comfortable.
Global voice commands
Voice commands
Set dialogue mode as novice - expertSelect user 1 / Select profile JohnIncrease temperatureDecrease temperatureHelp messages
There are lots of topics I can help you with. You can say: "help with phone", "help with navigation", "help with media" or "help with radio". For an overview on how to use voice controls, you can say "help with voice controls".Say "yes" if I got that right. Otherwise, say "no" and we'll start that again.
"Navigation" voice
commands
Voice commands
Navigate homeNavigate to workNavigate to preferred address, Tennis clubNavigate to contact, John MillerNavigate to address 11 regent street, London
Help messages
To plan a route, say "navigate to" followed by the address, the contact name or an intersection. For example, "navigate to address 11 Regent Street, London", "navigate to contact, John Miller", or "navigate to intersection of Regent Street, London". You can specify if it's a preferred address, or a Point of Interest. For example, say "navigate to preferred address, Tennis club", or "navigate to POI Heathrow Airport in London". Or, you can just say, "navigate home". To see Points of Interest on a map, you can say things like "show POI hotels in Banbury". For more information say "help with points of interest" or "help with route guidance".To choose a destination, say something like "navigate to line three" or "select line two". If you can't find the destination but the street's right, say for example "select the street in line three". To move around a displayed list, you can say "next page" or "previous page". You can undo your last action and start over by saying "undo",
or say "cancel" to cancel the current action.Voice commands
Tell me the remaining distanceTell me the remaining timeTell me the arrival timeStop route guidanceHelp messages

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You can say "stop" or "resume route guidance". To get information about your current route, you can say "tell me the remaining time", "remaining distance" or "arrival time". To learn more commands, try saying "help with navigation". Voice commands
Show POI ''hotel'' at the destinationShow nearby POI petrol stationNavigate to POI Heathrow Airport in LondonNavigate to POI petrol station along the routeHelp messages
To see points of interest on a map, you can say things like "show hotels in Banbury", "show nearby parking", "show hotel at the destination" or "show petrol station along the route". If you prefer to navigate directly to a point of interest, you can say "navigate to nearby petrol station". If you feel you are not being well understood, try to say the word "POI" in front of the point of interest. For example say "navigate to POI restaurant at the destination".
To choose a POI, say something like "select line 2". If you've searched for a Point of Interest and don't see the one you're after, you can filter further by saying something like "select POI in line 2", or "select the city in line 3". You can also scroll through the list by saying "next page" or "previous page".
NOTIC E
Depending on the country, give destination (address) instructions in the language configured for the system.
"Radio Media" voice
commands
Voice commands
Turn on source radio - Streaming Bluetooth - …Help messages
You can select an audio source by saying "turn on source" followed by the device name. For example, "turn on source, Streaming Bluetooth", or "turn on source, radio". Use the command "play" to specify the type of music you'd like to hear. You can choose between "song", "artist", or "album". Just say something like "play artist,
Madonna", "play song, Hey Jude", or "play album, Thriller". Voice commands
Tune to channel BBC Radio 2Tune to 98.5 FMTune to preset number fiveHelp messages
You can pick a radio station by saying "tune to" and the station name or frequency. For example "tune to channel Talksport" or "tune to 98.5 FM". To listen to a preset radio station, say for example "tune to preset number five". Voice commands
What's playing?Help messages
To choose what you'd like to play, start by saying "play" and then the item. For example, say "play song Hey Jude", "play line 3" or "select line 2". You can undo your last action and start over by saying "undo", or say "cancel" to cancel the current action.Voice commands
Play song Hey JudePlay artist MadonnaPlay album ThrillerHelp messages
I'm not sure what you'd like to play. Please say "play" and then a song title, an album title, or an artist name. For example, say "play song Hey Jude", "play artist Madonna" or "play album Thriller". To select a line number from the display, say "select line two". To move around a displayed list, you can say "next page" or "previous page". You can undo your last action and start over by saying "undo", or say "cancel"
to cancel the current action.

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TOYOTA Pro Touch with navigation system
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Watching a video
Depending on equipment/Depending on version/Depending on country.Insert a USB memory stick in the USB port.
NOTIC E
Video control commands are accessible only through the touch screen.
Press Radio Media to display the main page.Select "SOURCES".Select Video to start the video.
To remove the USB memory stick, press the pause button to stop the video, then remove the memory stick.The system can play video files in the MPEG-4 Part 2, MPEG-2, MPEG-1, H.264, H.263, VP8, WMV and RealVideo formats.
Streaming Bluetooth®
Streaming allows you to listen to the audio feed from your smartphone.The Bluetooth profile must be activated.First adjust the volume on the portable device (to a high level).Then adjust the volume of the audio system.If play does not start automatically, it may be necessary to start the audio playback from the smartphone.
Control is from the portable device or by using the system's touch buttons.
NOTIC E
Once connected in streaming mode, the smartphone is considered to be a media source.
Connecting Apple® players
Connect the Apple® player to the USB port using a suitable cable (not supplied).Play starts automatically.Control is via the audio system.
NOTIC E
The classifications available are those of the portable device connected (artists/albums/genres/playlists/audio books/podcasts).The default classification used is by artist. To modify the classification used, return to the first level of the menu then select the desired classification (playlists for example) and confirm to go down through the menu to the desired track.
The version of software in the audio system may not be compatible with the generation of the
Apple® player.
Information and advice
The system supports USB mass storage devices, BlackBerry® devices and Apple® players via the USB ports. The adapter cable is not supplied.Devices are managed using the audio system controls.Other devices, not recognised on connection, must be connected via Bluetooth streaming, if compatible.The audio system will only play audio files with ".wma", ".aac", ".flac", ".ogg" and ".mp3" file extensions, at bit rates between 32 Kbps and 320 Kbps.It also supports VBR (Variable Bit Rate) mode.No other file types (".mp4", etc.) can be read.All ".wma" files must be standard WMA 9 files.The supported sampling rates are 32, 44 and 48 KHz.To avoid reading and display problems, we recommend choosing file names less than 20 characters long that do not contain any special
characters (e.g. “ ? . ; ù).Use only USB memory sticks in FAT32 format (File Allocation Table).
NOTIC E
We recommend using the original USB cable for the portable device.

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TOYOTA Pro Touch with navigation system
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Colour schemes
Depending on equipment/Depending on version.
WARNI NG
As a safety measure, the procedure for changing the colour scheme is only possible when the vehicle is stationary.
Press Settings to display the main page.
Select "Color schemes".
Select a colour scheme in the list then press "OK" to confirm.
NOTIC E
Whenever the colour scheme is changed, the system restarts, temporarily displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions concerning the system.
Navigation
I cannot enter the navigation address.The address is not recognised.► Use the "intuitive method" by pressing the "Search…" button at the bottom of the "Navigation” page.The route calculation is not successful.The route settings may conflict with the current location (for example, if toll roads are excluded but the vehicle is on a toll road).► Check the route settings in the "Navigation" menu.I do not receive "Danger zone” alerts.You have not subscribed to the online services option.► If you have subscribed to the option:
- a few days may elapse before the service is activated,- services may not be selected in the system menu,- online services are not active ("TOMTOM TRAFFIC" not shown on the map).The POIs do not appear.The POIs have not been selected.► Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
The "Danger zone" audible warning feature is not working.The audible warning is not active or the volume is too low.► Activate the audible warning in the "Navigation" menu and check the voice volume in the sound settings.The system does not suggest a detour around an incident on the route.The route settings do not take account of TMC messages.► Configure the "Traffic info " function in the route settings list (Without, Manual or Automatic).I receive a warning about a "Danger area" that is not on my route.As well as providing guided navigation, the system announces all "Danger areas" positioned in a cone located in front of the vehicle. It may provide an alert for "Danger areas" located on nearby or parallel roads.► Zoom the map to show the exact location of the "Danger area". You can select "On the
route" to stop receiving warnings or decrease the warning duration.Certain traffic jams along the route are not indicated in real time.On starting, a few minutes may elapse before the system begins to receive traffic information.► Wait until traffic information is being received correctly (traffic information icons shown on the map).

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Alphabetical index
Remote control 30–35, 37, 150Remote functions 209Remotely operable functions (Electric) 28, 96Removing a wheel 235–237Removing the mat 75Replacing bulbs 237–238, 241, 243Replacing fuses 243–245Replacing the air filter 219Replacing the oil filter 219Replacing the passenger compartment filter 218Reservoir, screenwash 217Resetting the trip recorder 23Reversing camera 171, 193–194, 196Reversing lamp 241, 243Roof bars 213Running out of fuel (Diesel) 227
S
Safety, children 121, 124–125, 127–128, 134–136, 142, 143, 143–144, 144
Saturation of the particle filter (Diesel) 219Screen, instrument panel 24Screen menu map 284Screen, multifunction (with audio system) 265Screenwash, front 106Screenwash, rear 107SCR (Selective Catalytic Reduction) 21, 221Seat and bench seat, rear, fixed 63, 66–67Seat and bench seat, rear, on rails 63, 68–70Seat angle 52
Seat belts 11 6–11 9, 127Seat belts, rear 11 8Seat, bench front, 2-seat 55, 11 8Seat, rear bench 63Seats, electric 53–54Seats, front 52–54Seats, heated 55–56Seat(s), individual, rear, on rails 70–72, 11 8Seats, rear 64–70, 125Selector, gear 160Sensors (warnings) 171Serial number, vehicle 262Service indicator 18Servicing 18, 218, 220Settings, equipment 26–27Settings, system 287, 314Sidelamps 99, 238, 240–241, 243Side repeater 240Silent vehicle warning sound (Electric) 111, 149Sliding side door, electric 35–36, 41–42, 44Sliding side door, hands-free 45–46Sliding side window 82
Smart Cargo 59–61Smart Entry & Start 30–31, 151, 153–154Smartphone 28Snow chains 168, 2 11–212, 234Snow chains, link 2 11, 234Socket, 12 V accessory 75, 77Socket, 220 V 78Speed limiter 173, 175–178Speed limit recognition 174–175, 177, 180, 183–185
Speedometer 171Sport mode 165Stability control (ESC) 11 2, 11 4–11 6Starting a Diesel engine 197Starting the engine 150, 153Starting the vehicle 151, 154, 159–163Starting using another battery 154, 247Station, radio 265, 280, 306–307Stay, bonnet 215–216Steering mounted controls, audio 264, 277–278, 292Steering wheel, adjustment 57Stickers, customising ~ Stickers, expressive 226Stopping the vehicle 153–154, 160–163Stop & Start 25, 88, 166–167, 197, 214, 218, 249Storage 55, 62, 73–74, 76Storage compartments 76Storage wells 73–74, 76Stowing rings 79Sunshine sensor 87Super-fast charging (Electric) 208, 210, 257Suspension 220
Switching off the engine 150, 152–153Synchronising the remote control 39
T
Table of weights 253Table position 53Table, retractable sliding 83–85Tables, aircraft 76