service TOYOTA PROACE VERSO EV 2020 Owners Manual

8
Eco-driving
Eco-driving refers to a range of everyday practices that allow the motorist to optimise the vehicle's energy consumption (fuel and/or electricity) and CO2 emissions.
Optimise your use of the gearbox
With a manual gearbox, move off gently and change up promptly. While accelerating, change up early.With an automatic gearbox, favour automatic mode. Do not depress the accelerator pedal heavily or suddenly.The gear shift indicator prompts you to engage the most suitable gear. Whenever this indication is displayed on the instrument panel, follow it straight away.With an automatic gearbox, this indicator appears only in manual mode.
Drive smoothly
Maintain a safe distance between vehicles, use engine braking rather than the brake pedal and
press the accelerator gradually. These practices help to save on energy consumption, reduce CO2 emissions and decrease general traffic noise.When the traffic is flowing smoothly, select the cruise control.
Control the use of electrical equipment
Before moving off, if the passenger compartment is too warm, ventilate it by opening the windows and air vents before using the air conditioning.At speeds above 31 mph (50 km/h), close the windows and leave the air vents open.Consider using equipment that can help keep the temperature in the passenger compartment down (e.g. sunroof blind, window blinds).Unless automatically regulated, switch off the air conditioning as soon as the desired temperature has been reached.Switch off the demisting and defrosting functions, if they are not managed automatically.Switch off the heated seat as soon as possible.Adapt the use of headlamps and/or foglamps depending on visibility conditions.Avoid running the engine before moving off, particularly in winter (other than in severe wintry conditions: temperature below -23°C). The vehicle will warm up much faster while driving.As a passenger, avoid connecting your multimedia devices (e.g. film, music, video
game) to help reduce the consumption of energy.Disconnect all portable devices before leaving the vehicle.
Limit the causes of excess consumption
Spread loads throughout the vehicle. Place the heaviest items in the boot as close as possible to the rear seats.Limit the loads carried in the vehicle and minimise wind resistance (e.g. roof bars, roof
rack, bicycle carrier, trailer). Preferably, use a roof box.Remove roof bars and roof racks after use.At the end of winter, remove snow tyres and refit summer tyres.
Comply with the servicing instructions
Check tyre pressures regularly, with the tyres cold, referring to the label in the door aperture on the driver's side.Carry out this check in particular:– before a long journey.– at each change of season.– after a long period out of use.Do not forget the spare wheel and, where applicable, the tyres on your trailer or caravan.Have your vehicle serviced regularly (e.g. engine oil, oil filter, air filter, passenger compartment filter, etc.). Observe the schedule of operations in the manufacturer's service schedule.With a Diesel engine, if the SCR system is faulty, your vehicle will emit pollution. Check with any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer as soon as possible to restore your vehicle's nitrogen oxide emissions to legal levels.When filling the fuel tank, do not continue after the third cut-out of the nozzle, to avoid overflow.You will only see the fuel consumption of your new vehicle settle down to a consistent average after the first 1,900 miles (3,000 kilometres).

11
Instruments
1
1.Cruise control or speed limiter settingsDisplay of speed limit signs
2.Gear shift indicator (Diesel)Gear with an automatic gearbox (Diesel) or Drive selector position (Electric)
3.Digital speedometer (mph or km/h) with LCD and LCD text instrument panel (Diesel)Display area with matrix instrument panel: alert or function status message, trip computer, digital speedometer (mph or km/h), power flow/vehicle charge state (Electric), etc.
4.Service indicator, then total distance recorder (miles or km)Trip distance recorder (miles or km) (Diesel)Remaining range/Driving mode selected (Electric)Display area with LCD text instrument panel: alert or function status message, trip computer, etc.
5.Engine coolant temperature indicator
6.Engine oil level indicator
7.Fuel gauge
Control buttons

With LCD display

With LCD text display

With matrix display

With matrix display (Electric)

A.Resetting the service indicator.Temporary reminder of servicing information.Reminder of driving range with the AdBlue® system.Depending on version: go back up a level or cancel the current operation.
B.General lighting dimmer.Depending on version: browse a menu or list, or change a value.
C.Resetting the trip distance recorder.Depending on version: enter the configuration menu (long press), confirm a choice (short press).
D.Reminder of servicing information or driving range with the SCR system and the AdBlue®.Resetting the selected function (service indicator or trip distance recorder).Depending on version: enter the configuration menu (long press), confirm a choice (short press).
With the touch screen, it is also possible to adjust the lighting dimmer.
Rev counter

Rev counter (x 1000 rpm).
Power indicator (Electric)

Power indicator CHARGE, ECO, POWER or NEUTRAL.

13
Instruments
1
Battery chargeFixed.The battery charging circuit has a fault (dirty or loose terminals, slack or cut alternator belt, etc.).Clean and retighten the terminals. If the warning lamp does not go off when the engine is started, carry out (2).
Seat belts not fastened / unfastenedFixed or flashing, accompanied by an increasing audible signal.A seat belt has not been fastened or has been unfastened (depending on version).
Door openFixed, associated with a message identifying the access.An audible signal supplements the alert if the speed is higher than 10 km/h (6 mph).A door, the boot, the tailgate or the tailgate screen is still open (depending on version).Close the access.If your vehicle is equipped with a right-hand
hinged door, its opening will not be indicated by this warning lamp.
Electric parking brakeFixed.The electric parking brake is applied.Flashing.Application/release is faulty.Carry out (1): park on flat ground (on a level surface). With a manual gearbox, engage a gear.
With an automatic gearbox or drive selector, select mode P.Switch off the ignition and carry out (2).
Manual parking brakeFixed.The parking brake is applied or not properly released.
BrakingFixed.The brake fluid level has dropped significantly.Carry out (1), then top up with brake fluid that complies with the manufacturer's recommendations. If the problem persists, carry out (2).Fixed.The electronic brake force distribution (EBFD) system is faulty.Carry out (1) and then (2).
Orange warning/indicator lamps
ServiceTemporarily on, accompanied by the
display of a message.One or more minor faults have been detected for which there is no specific warning lamp.Identify the cause of the fault using the message displayed in the instrument panel.You may be able to deal with some faults yourself, such as changing the battery in the remote control.
For any other problems, such as a fault with the tyre under-inflation detection system, carry out (3).Fixed, accompanied by the display of a message.One or more major faults for which there is no specific warning lamp have been detected.Identify the cause of the anomaly using the message displayed in the instrument panel, then carry out (3).Fixed, accompanied by the message ‘Parking brake fault’.Automatic release of the electric parking brake is unavailable.Carry out (2).Service warning lamp fixed and service spanner flashing then fixed.The servicing interval has been exceeded.The vehicle must be serviced as soon as possible.Only with Diesel engines.
Anti-lock braking system (ABS)
Fixed.The anti-lock braking system has a fault.The vehicle retains conventional braking.Drive carefully at moderate speed, then carry out (3).

14
AdBlue® (with Euro 6.3)On for around 30 seconds when starting the vehicle, accompanied by a message indicating the driving range.The driving range is between 2,400 and 800 km (1,500 and 500 miles).Top up the AdBlue®.Fixed, on switching on the ignition, accompanied by an audible signal and a message indicating the driving range.The driving range is between 800 and 100 km (500 and 62 miles).Promptly top up the AdBlue®, or carry out (3).Flashing, accompanied by an audible signal and a message indicating the driving range.The driving range is less than 100 km (62 miles).You must top up the AdBlue® to avoid engine starting being prevented, or carry out (3).Flashing, accompanied by an audible signal and a message indicating that starting is prevented.The AdBlue® tank is empty: the legally required
engine immobiliser system prevents the engine from starting.To restart the engine, top up the AdBlue® or carry out (2).It is essential to add at least 5 litres of AdBlue® to the tank.
SCR emissions control system (Diesel)Fixed when the ignition is switched on, accompanied by an audible signal and a message.A malfunction involving the SCR emissions control system has been detected.This alert disappears once the exhaust emissions return to normal levels.Flashing AdBlue® warning lamp on switching on the ignition, with the Service and Engine self-diagnostics warning lamps on fixed, accompanied by an audible signal and a message indicating the driving range.Depending on the message displayed, it may be possible to drive for up to 1,100 km (685 miles) before the engine immobiliser is triggered.Carry out (3) without delay, to avoid starting being prevented.Flashing AdBlue® warning lamp on switching on the ignition, with the Service and Engine self-diagnostics warning lamps on fixed,
accompanied by an audible signal and a message indicating that starting is prevented.The engine immobiliser prevents the engine from restarting (over the authorised driving limit after confirmation of an emissions control system malfunction).To start the engine, carry out (2).
Engine self-diagnosis systemFlashing.The engine management system has a fault.There is a risk that the catalytic converter will be destroyed.Carry out (2) without fail.Fixed.The emission control system has a fault.The warning lamp should go off when the engine is started.Carry out (3) quickly.Fixed.A minor engine fault has been detected.Carry out (3).Fixed.A major engine fault has been detected.Carry out (1) and then (2).
Deactivation of the automatic functions (with electric parking brake)Fixed.
The "automatic application" (on switching off the engine) and "automatic release" (on acceleration) functions are deactivated.If automatic application/release is no longer possible:► Start the engine.► Use the control lever to apply the parking brake.► Take your foot fully off the brake pedal.

16
Under-inflation warning lamp flashing then fixed and Service warning lamp fixed.The tyre pressure monitoring system is faulty.Under-inflation detection is no longer monitored.Check the tyre pressures as soon as possible and carry out (3).
Engine pre-heating (Diesel)Temporarily on(up to approximately 30 seconds in severe weather conditions).When switching on the ignition, if the weather conditions and the engine temperature make it necessary.Wait until the warning lamp goes off before starting.When the warning lamp goes off, starting will occur immediately if you press and hold:– the clutch pedal with a manual gearbox.– the brake pedal with an automatic gearbox.If the engine does not start, make the engine starting request again, while keeping your foot on the pedal.
Front passenger airbag (ON)Fixed.The front passenger airbag is activated.The control is in the "ON" position.In this case, do NOT install a "rearward facing" child seat on the front passenger seat - Risk of serious injury!
Front passenger airbag (OFF)Fixed.The front passenger airbag is deactivated.The control is in the "OFF" position.You can install a "rearward facing" child seat, unless there is a fault with the airbags (airbag warning lamp on).
AirbagsFixed.One of the airbags or seat belt pyrotechnic pretensioners is faulty.Carry out (3).
Low fuel levelor Fixed (warning lamp or LED) and needle in the red zone (depending on version), accompanied by an audible signal and a message.The audible signal and the message are repeated with increasing frequency as the fuel level drops towards zero.When it first comes on, there remains less than 8 litres of fuel in the tank.
Refuel without delay to avoid running out of fuel.Never drive until completely empty, this could damage the emission control and injection systems.
Low traction battery level (Electric)
0 %
100
Fixed LED and needle in the red zone, accompanied by an audible signal and a message.The state of charge of the traction battery is low.View the remaining range.
Put the vehicle on charge as soon as possible.
Tortoise mode with limited driving range (Electric)Fixed.The state of charge of the traction battery is critical.The engine power gradually decreases.You must put the vehicle on charge.If the warning lamp remains lit, carry out (2).
Pedestrian horn (Electric)Fixed.Horn fault detected.Carry out (3).
Presence of water in diesel filterFixed (with LCD instrument panel).The diesel filter contains water.Risk of damage to the injection system : carry out (2) without delay.
Particle filter (Diesel)Fixed, accompanied by an audible signal and a message about the risk of particle filter blockage.
The particle filter is beginning to saturate.As soon as traffic conditions allow, regenerate the filter by driving at a speed of at least 60 km/h (40 mph) until the warning lamp goes off.Fixed, accompanied by an audible signal and a message signalling that the additive level in the particle filter is too low.The minimum level of the additive reservoir has been reached.
Top up as soon as possible: carry out (3).

18
Indicators
Service indicator
The service indicator is displayed on the instrument panel. Depending on the vehicle version:– the distance recorder display line indicates the distance remaining before the next service is due, or the distance travelled since it was due preceded by the sign “-”.– an alert message indicates the distance remaining, as well as the period before the next service is due or how long it is overdue.
Service spannerLights up temporarily when the ignition is switched on.Between 3,000 km (1,800 miles) and 1,000 km (600 miles) remain before the next service is due.Fixed, when the ignition is switched on.The service is due in less than 1,000 km (600 miles).
Have your vehicle serviced very soon.
Service spanner flashingFlashing then fixed, when the ignition is switched on.(With Diesel engines, combined with the Service warning lamp.)The servicing interval has been exceeded.Have your vehicle serviced as soon as possible.
Resetting the service indicator
The service indicator must be reset after each service.► Switch off the ignition.


► Press and hold this button.► Switch on the ignition; the distance recorder display begins a countdown.► Release the button when =0 is displayed; the spanner disappears.
NOTIC E
If you have to disconnect the battery following this operation, lock the vehicle and wait at least 5 minutes for the reset to be registered.
Service reminder
You can access service information at any time.► Press this button.The service information is displayed for a few
seconds, then disappears.
NOTIC E
The distance indicated (in miles or kilometres) is calculated according to the distance covered and the time elapsed since the last service.The alert may be triggered close to a due date.
Coolant temperature
indicator (Diesel)

With the engine running:– In zone A, the temperature is correct.– In zone B, the temperature is too high. The associated warning lamp and the STOP warning lamp light up in red on the instrument panel, accompanied by the display of a message and an audible signal.You must stop the vehicle as soon as it is safe to do so.

26
Touch screen
This system gives access to the following elements:– Permanent display of the time and outside temperature (a blue warning lamp appears if there is a risk of ice).– Vehicle functions and equipment setting menus.– Audio system and telephone controls and display of related information.– Display of visual manoeuvring aid functions– Internet services and display of related information.– Navigation system controls and display of related information (depending on version).
WARNI NG
For safety reasons, always stop the vehicle before performing operations that require sustained attention.Some functions are not accessible while driving.
Recommendations
This screen is of the capacitive type.– Do not use pointed objects on the touch screen.– Do not touch the touch screen with wet hands.– Use a soft, clean cloth to clean the touch screen.
Principles
► Use the buttons on each side of the touch screen to access the menus, then press the buttons that appear on the touch screen.Some menus may display across two pages: press the "OPTIONS" button to access the second page.
NOTIC E
After a few moments with no action on the second page, the first page is displayed automatically.
To deactivate/activate a function, select "OFF" or "ON".Configuring a function
Access to additional information on the functionConfirm
Return to the previous page or confirm
Menus

NOTIC E
Press the touch screen with three fingers to show all of the menu buttons.
NOTIC E
For more information about the menus, refer to the sections describing the audio and
telematics systems.
Radio/Media
Navigation (Depending on equipment)
Driving or Vehicle (Depending on equipment)Activation, deactivation and settings for certain functions.The functions are organised in 2 tabs: "Driving functions" and "Vehicle settings".Telephone
ApplicationsDisplay of available connected services.EnergyAccess the specific Electric functions (energy flow, consumption statistics, deferred charge) organised in the corresponding 3 tabs.orSettings

32
WARNI NG
Locking the vehicleDriving with the doors locked could make it more difficult for the emergency services to enter the passenger compartment in an emergency.As a safety precaution, remove the key from the ignition or take the electronic key with you when leaving the vehicle, even for a short time.
NOTIC E
Purchasing a second-hand vehicleHave the key codes memorised by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer, to ensure that the keys in your possession are the only ones able to start the vehicle.
WARNI NG
To preserve the battery charge in the electronic key and the vehicle's battery, the "hands-free" functions are set to hibernation mode after 21 days without use. To restore these functions, press one of the remote control buttons or start the engine with the electronic key in the reader.For more information on starting with the Smart Entry & Start system, refer to the corresponding section.
NOTIC E
Electrical interferenceThe electronic key may not operate if close to certain electronic devices such as telephones (switched on or on standby) or laptop computers, strong magnetic fields, etc.
WARNI NG
Accumulations (water, dust, grime, salt, etc.) on the inner surface of the door handle may affect detection.If cleaning the inner surface of the door handle using a cloth does not restore detection, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.A sudden splash of water (stream of water, high pressure jet washer, etc.) may be identified by the system as the desire to open the vehicle.
Unlocking/Complete or
selective unlocking
What is the purpose of total
or selective unlocking?


Complete unlocking unlocks all the vehicle’s doors (front, side and rear).

Selective unlocking unlocks either the cabin doors, or the doors of the loading area (side and rear).

36
NOTIC E
If the vehicle is not fitted with an alarm, locking is signalled by fixed lighting of the direction indicators for approximately two seconds. Depending on version, the door mirrors fold at the same time.
WARNI NG
Driving with the doors locked could make it more difficult for the emergency services to enter the passenger compartment in an emergency.As a safety measure, never leave the vehicle without taking the remote control with you, even for a short time.
Deadlocking
WARNI NG
Deadlocking deactivates the exterior and interior door controls, as well as the central locking button on the dashboard.The horn remains operational.You must therefore never leave anyone inside
the vehicle when it is deadlocked.
With the key
► To deadlock the vehicle, turn the key in the front left-hand door lock towards the rear of the vehicle.► Then, within five seconds, turn the key towards the rear again.
With the remote control
► To deadlock the vehicle, press this button.► Then press this button again within five seconds after locking.
NOTIC E
At the same time, depending on version, the electric door mirrors fold in.
NOTIC E
If the vehicle is not fitted with an alarm, deadlocking is confirmed by fixed illumination of the direction indicators for about two seconds.
With Smart Entry & Start on your
person
To lock the vehicle, the remote control must be in
recognition zone A.

► To lock the vehicle fully, press the markings on one of the door handles (front door(s), manual sliding side door(s) or left-hand side-hinged door).► To deadlock the vehicle, press the markings again within five seconds.
With electric sliding side door(s)
► With the Smart Entry & Start on your person, to lock the vehicle fully, press the markings on one of the front door handles.► To deadlock the vehicle, press the markings again within five seconds.
With tailgate


► With the Smart Entry & Start on your person, press the tailgate locking control to lock the entire vehicle.► To deadlock the vehicle, press the control again within five seconds.

40
NOTIC E
When locking/deadlocking from the outsideWhen the vehicle is locked or deadlocked from the outside, the indicator lamp flashes and the button is deactivated.► After normal locking, pull one of the interior door controls to unlock the vehicle.► After deadlocking, you must use the remote control, the "Smart Entry & Start" system or the built-in key to unlock the vehicle.
WARNI NG
Driving with the doors locked makes access for the emergency services more difficult in an emergency.


NOTIC E
When transporting an oversized load (tailgate or side-hinged doors open), press the button to lock only the cab doors.


NOTIC E
When transporting an oversized load (tailgate or side-hinged doors open), press the button to lock only the front and rear doors (sliding side door).
NOTIC E
When locking from inside, the door mirrors do not fold.Central locking from the inside does not operate if one of the doors is open (indicated by a mechanical noise coming from the locks).When the tailgate or side-hinged doors are open, only the other doors are locked (the button does not light up).
Automatic (anti-intrusion
security)
The doors and the tailgate or the side-hinged doors can lock automatically while driving (speed above 6 mph (10 km/h)).
To deactivate/reactivate this function (activated by default):
► Press the button until an audible signal is heard and/or a message appears on the screen.
Locking/unlocking the
loading area



NOTIC E
This button is unavailable if the vehicle has been locked or deadlocked from outside (using the key, remote control or Smart Entry & Start, depending on equipment) or if any of the doors are still open.
Automatic
The loading area is always locked when driving.