air condition TOYOTA PROACE VERSO EV 2020 Service Manual

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Practical information
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POWERCHARGEFAULTSymbolDescription

(green)


(green)




Connected to the power supply and to the Electric Vehicle (EV).The EV is on charge or in a temperature pre-conditioning sequence.


(green)


(green)




Connected to the power supply and to the Electric Vehicle (EV).The EV is waiting for charging or the charging of the EV is completed.






(red)


Control unit malfunction. No charging allowed.If an error indicator reappears after a manual reset, the control unit must be checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer before the next charge.

(green)


(green)


(red)


The control unit is in diagnostic mode.
Manual reset procedureThe control unit can be reset by simultaneously disconnecting the chargi\
ng connector and the wall socket.Then, reconnect the wall socket first. For more information, refer to the handbook.

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Energy economy mode
System which manages the duration of use of certain functions to conserve a sufficient level of charge in the battery.After switching off the engine and for a maximum cumulative period of around 40 minutes, you can continue to use functions such as the audio and telematics system, the wipers, the dipped beam headlamps, the courtesy lamps, etc.
Switching to the mode
A message indicating that the vehicle has switched to economy mode is displayed on the instrument panel screen and the active functions are put on standby.
NOTIC E
If a telephone call is in progress at the time, it will be maintained for around 10 minutes using your audio system’s hands-free system.
Exiting the mode
These functions will be automatically reactivated the next time the vehicle is used.In order to restore the use of these functions immediately, start the engine and let it run:– for less than 10 minutes, to use the equipment for approximately 5 minutes,– for more than 10 minutes, to use the equipment for approximately 30 minutes.
Let the engine run for the duration specified to ensure that the battery charge is sufficient.Do not repeatedly and continuously restart the engine in order to charge the battery.
WARNI NG
A flat battery prevents the engine from starting.For more information on the 12 V battery,
refer to the corresponding section.
Load reduction mode
System that manages the use of certain functions according to the level of charge remaining in the battery.When the vehicle is being driven, the load reduction function temporarily deactivates certain functions, such as the air conditioning and the heated rear screen.The deactivated functions are reactivated automatically as soon as conditions permit.
Snow chains
In wintry conditions, snow chains improve traction as well as the behaviour of the vehicle when braking.
WARNI NG
The snow chains must be fitted only to the front wheels. They must never be fitted to "space-saver" type spare wheels.
NOTIC E
Take account of the legislation specific to each country on the use of snow chains and the maximum authorised speed.
Only use chains that have been designed for the type of wheel fitted to your vehicle.
Original tyre sizeType of chain
215/65 R1612 mm link
215/60 R17
225/55 R17
You can also use snow socks.For more information, contact a any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer..

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Topping up the engine oil level
For the location of the engine oil filler cap, please refer to the corresponding engine compartment illustration.► Add oil in small quantities, avoiding any spills on engine components (risk of fire).► Wait a few minutes before checking the level again using the dipstick.► Top up the level if necessary.► After checking the level, carefully screw the oil filler cap back on and replace the dipstick in its tube.
NOTIC E
The oil level indication displayed on the instrument panel when the ignition is switched on is not valid for 30 minutes following an addition of oil.
Brake fluid
The level of this fluid should be close to the "MAX" mark. If not, check the brake pad wear.To know how often the brake fluid should be replaced, refer to the manufacturer's servicing schedule.
WARNI NG
If topping up, clean the cap before replacing it. Use only DOT4 brake fluid from a sealed canister.
Power steering fluid
The level of this fluid should be close to the "MAX" mark. Check it, with the vehicle parked on level ground and with the engine cold, by reading the level on the filler neck.
Engine coolant
(Diesel)
It is normal to top up this fluid between two services.The check and top-up must only be done with the engine cold.A level of coolant that is too low risks causing major damage to the engine; the coolant level must be close to the "MAX" mark without ever
going above it.If the level is close to or below the "MIN" mark, it is essential to top it up.When the engine is hot, the temperature of the coolant is regulated by the fan.As the cooling system is pressurised, wait at least one hour after switching off the engine before carrying out any work.In order to avoid the risk of scalding if you need to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to allow the pressure to drop.Once the pressure has dropped, remove the cap and top up to the required level.
(Electric)
WARNI NG
Do not top up the coolant.
If the level is close to or below the "MIN" mark, it is essential to contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Screenwash fluid
Top up to the required level when necessary.
Fluid specification
The fluid must be topped up with a ready-to-use mixture.In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must be used which is appropriate for the prevailing conditions, in order to protect the elements of the system (pump, tank, ducts, jets, etc.).

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WARNI NG
Filling with pure water is prohibited under all circumstances (risk of freezing, limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
or On reaching the minimum level in the particle filter additive tank, this warning lamp comes on fixed, accompanied by an audible warning and a message warning that the additive level is too low.
Topping up
The topping up of this additive must be carried out quickly.Go to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
AdBlue (Diesel engines)
An alert is triggered when the reserve level is reached.For more information on the Indicators and in particular the AdBlue range indicators, refer to the corresponding section.To avoid the vehicle being immobilised in accordance with regulations, you must top up the AdBlue tank.
For more information on AdBlue, and in particular the supply of AdBlue, refer to the corresponding section.
Checks
Unless otherwise indicated, check these components in accordance with the manufacturer's service schedule and according to your engine.Otherwise, have them checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
WARNI NG
Only use products recommended by TOYOTA or products of equivalent quality and specification.In order to optimise the operation of components as important as those in the braking system, TOYOTA selects and offers very specific products.
12 V battery
The battery does not require any maintenance.However, check regularly that the terminals are correctly tightened (versions without quick release terminals) and that the connections are clean.
NOTIC E
For more information on the precautions to take before any work on the 12 V battery, refer to the corresponding section.
WARNI NG
Versions equipped with Stop & Start are fitted with a 12 V lead-acid battery of specific technology and specification.Its replacement should be carried out only by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Passenger compartment
filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
NOTIC E
A clogged passenger compartment filter can adversely affect air conditioning system performance and generate undesirable odours.

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Air filter
Depending on the environment and the use of the vehicle (e.g. dusty atmosphere, city driving), change it twice as often, if necessary.
Oil filter
Change the oil filter each time the engine oil is changed.
Particle filter (Diesel)
The start of clogging of the particle filter is indicated by the temporary lighting of this warning lamp, accompanied by an alert message.As soon as the traffic conditions permit, regenerate the filter by driving at a speed of at least 60 km/h (37 mph) until the warning lamp goes off.
NOTIC E
If the warning lamp stays on, this indicates a low Diesel additive level.For more information on Checking levels, refer to the corresponding section.
NOTIC E
Following prolonged operation of the vehicle at very low speed or at idle, you may, in exceptional circumstances, notice the emission of water vapour at the exhaust while accelerating. This has no impact on the vehicle’s behaviour or the environment.
NOTIC E
New vehicleDuring the first few particle filter regeneration operations, you may notice a "burning" smell. This is perfectly normal.
Manual gearbox
The gearbox does not require any maintenance (no oil change).
Automatic gearbox
The gearbox does not require any maintenance (no oil change).
Drive selector (Electric)
The drive selector does not require any maintenance.
Manual parking brake
If you notice excessive brake lever travel or decreased effectiveness, the parking
brake must be adjusted, even between two services.This system must be checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Electric parking brake
This system does not require any routine servicing. However, in the event of a problem, do not hesitate to have the system checked by a TOYOTA dealer or a qualified workshop.
NOTIC E
For more information on the Electric parking brake, refer to the corresponding section.
Brake pads
Brake wear depends on the style of driving, particularly in the case of vehicles used in town, over short distances. It may be necessary to have the condition of the brakes checked, even between vehicle services.Unless there is a leak in the circuit, a drop in the brake fluid level indicates that the brake pads are worn.

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NOTIC E
After washing the vehicle, moisture, or in wintry conditions, ice can form on the brake discs and pads: braking efficiency may be reduced. Gently dab the brakes to dry and defrost them.
Brake disc/drum wear
For any information on checking brake disc/drum wear, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be checked on "cold” tyres.The pressures indicated on the tyre pressure label are valid for "cold" tyres. If you have driven for more than 10 minutes or more than 10 km (6 miles) at over 50 km/h (31 mph), add 0.3 bar
(30 kPa) to the values indicated on the label.
WARNI NG
Under-inflation increases fuel consumption. Non-compliant tyre pressure causes premature wear on tyres and has an adverse effect on the vehicle's road holding - risk of an accident!
Driving with worn or damaged tyres reduces the braking and road holding performance of the vehicle. It is recommended to regularly check the condition of the tyres (tread and sidewalls) and wheel rims as well as the presence of the valves.When the wear indicators no longer appear set back from the tread, the depth of the grooves is less than 1.6 mm; it is imperative to replace the tyres.Using different size wheels and tyres from those specified can affect the lifetime of tyres, wheel rotation, ground clearance, the speedometer reading and have an adverse effect on road holding.Fitting different tyres on the front and rear axles can cause the VSC to mistime.Always mark the direction of rotation on the tyres that will be stored when fitting winter or summer tyres. Store them in a cool, dry place and away from direct exposure to the sun's rays.Winter or 4-seasons tyres can be identified by this symbol on their sidewalls.
Shock absorbers
It is not easy for drivers to detect when shock absorbers are worn. Nevertheless, the shock absorbers have a major impact on road holding and braking performance.For your safety and driving comfort, it is important to have them regularly checked by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Timing and accessory kits
The timing and accessory kits are used from the time the engine is started until it is switched off. It is normal for them to wear over time.A faulty timing or accessory kit can damage the engine, rendering it unusable. Observe the recommended replacement frequency, stated in distance travelled or time elapsed, whichever is reached first.

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AdBlue® (Diesel engines)
To respect the environment and ensure compliance with the Euro 6 standard, without adversely affecting the performance or fuel consumption of its Diesel engines, TOYOTA has taken the decision to equip its vehicles with a system that associates SCR (Selective Catalytic Reduction) with a Diesel particle filter (DPF) for the treatment of exhaust gases.
SCR system
Using a liquid called AdBlue® that contains urea, a catalytic converter turns up to 85% of the nitrogen oxides (NOx) into nitrogen and water, which are harmless to health and the environment.The AdBlue® is contained in a special tank holding about 20 litres.Its capacity allows a driving range of approximately 3,000 miles (5,000 km) (which may vary considerably depending on your driving style and the vehicle). An alert system
is automatically triggered when the remaining range reaches 1,500 miles (2,400 km), i.e. once the reserve level has been reached.Several alerts are triggered successively during the remaining 1,500 miles (2,400 km) until the tank is empty and the vehicle is immobilised.If the estimated distance travelled by the vehicle between two services is greater than 3,000 miles (5,000 km), it will be necessary to top up the AdBlue.
NOTIC E
For more information on the Warning and indicator lamps and the associated alerts, or the Indicators, please refer to the corresponding sections.
WARNI NG
Once the AdBlue® tank is empty, a device
required by law prevents the engine from being restarted.If the SCR system is faulty, the level of emissions from the vehicle will no longer meet the Euro 6 standard and the vehicle starts polluting the environment.In the event of a confirmed SCR system malfunction, it is essential to visit any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer. After 685 miles (1,100 km), a device is automatically activated to prevent the engine from starting.In both cases, a range indicator indicates the distance that can be travelled before the vehicle is stopped.
NOTIC E
Freezing of the AdBlue®
AdBlue® freezes at temperatures below around -11°C.The SCR system includes a heater for the AdBlue® tank, allowing you to continue driving in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped up as soon as the first alert is issued indicating that the reserve level has been reached.
WARNI NG
For the correct operation of the SCR system:– Use only AdBlue® fluid that meets the ISO 22241 standard.– Never transfer AdBlue® to another container as it would lose its purity.– Never dilute AdBlue® with water.
You can obtain AdBlue® from any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer, as well as service stations equipped with AdBlue® pumps specially designed for passenger vehicles.

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WARNI NG
Never top up from an AdBlue® dispenser reserved for heavy goods vehicles.
Storage recommendations
AdBlue® freezes at about -11°C and deteriorates above +25°C. Containers should be stored in a cool area and protected from direct sunlight.Under these conditions, the fluid can be kept for at least a year.If the fluid has frozen, it can be used once it has completely thawed out in the ambient air.
WARNI NG
Never store AdBlue® containers in your vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is non-flammable, colourless and odourless (when kept in a cool place).In the event of contact with the skin, wash the affected area with soap and running water. In the event of contact with the eyes, immediately rinse the eyes with large amounts of water or with an eye wash solution for at least 15 minutes. Seek medical attention if you feel a persistent burning sensation or irritation.
If swallowed, immediately wash out the mouth with clean water and then drink plenty of water.In certain conditions (high temperature, for example), the risk of release of ammonia cannot be excluded: do not inhale the fluid. Ammonia vapours have an irritant effect on mucous membranes (eyes, nose and throat).
WARNI NG
Store AdBlue® out of the reach of children, in
its original container.
Procedure
Before starting the top-up procedure, ensure that the vehicle is parked on a flat and level surface.In wintry conditions, ensure that the temperature of the vehicle is above -11 °C. Otherwise the AdBlue® may be frozen and so cannot be poured into its tank. Park the vehicle in a warmer area for a few hours to allow the top-up to be carried out.
WARNI NG
Never put the AdBlue® into the Diesel fuel tank.
WARNI NG
If any AdBlue® is splashed, or if there are any spillages on the bodywork, rinse immediately with cold water or wipe with a damp cloth.If the fluid has crystallised, clean it off using a sponge and hot water.
WARNI NG
Important: in the event of a top-up after a breakdown because of a lack of AdBlue, it is essential to wait around 5 minutes before switching on the ignition, without opening the driver’s door, unlocking the vehicle, inserting the key into the ignition switch, or bringing the key for the "Smart Entry & Start" system into the passenger compartment.Switch on the ignition, then wait for 10 seconds before starting the engine.
► Switch off the ignition and remove the key from the switch to switch off the engine.or► With Smart Entry & Start, press the "START/STOP" button to switch off the engine.

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Advice on care and
maintenance
General recommendations
Observe the following recommendations to avoid damaging the vehicle.
Exterior
WARNI NG
Never use a high-pressure jet wash in the engine compartment - risk of damaging the electrical components!Do not wash the vehicle in bright sunshine or extremely cold conditions.
NOTIC E
When washing the vehicle in an automatic roller-brush car wash, be sure to lock the doors and, depending on version, move the electronic key away and deactivate the “hands-free” function (Hands-Free Access).When using a pressure washer, hold the lance at least 30 cm from the vehicle (particularly when cleaning areas containing chipped paint, sensors or seals).Promptly clean up any stains containing chemicals liable to damage the vehicle's paint (including tree resin, bird droppings, insect secretions, pollen and tar).If justified by the environment, clean the vehicle frequently to remove salty deposits (in coastal areas), soot (in industrial areas) and mud (in wet or cold areas). These substances can be highly corrosive.Contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer for advice on removing stubborn
stains requiring special products (such as tar or insect removers).Preferably, have paint touch-ups performed by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
Interior
WARNI NG
When washing the vehicle, never use a water hose or high-pressure jet to clean the interior.Liquids carried in cups or other open containers can spill, presenting a risk of damage to the instruments and controls and the controls located on the centre console. Be
vigilant!
Bodywork
High-gloss paint
WARNI NG
Do not use abrasive products or solvents, petrol or oil to clean the bodywork.Never use an abrasive sponge to clean stubborn stains. Risk of scratching the paintwork!Do not apply polish in strong sunshine, or to plastic or rubber parts.

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In the event of a breakdown
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► If fitted to your vehicle, tighten the anti-theft bolt using the wheelbrace 1 fitted with the anti-theft socket 4.► Tighten the other bolts using the wheelbrace 1 only.► Stow the tools in the tool box.
NOTIC E
Fitting a steel or "space-saver" type spare wheel
If the vehicle is fitted with alloy wheels, the washers A do not make contact with the steel or "space-saver" type spare wheel. The wheel is held in place by the conical contact surface B of each bolt.
WARNI NG
After changing a wheelStow the punctured wheel in the carrier.Go promptly to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.Have the punctured tyre examined. After inspection, the technician will advise you on whether the tyre can be repaired or if it must be replaced.
NOTIC E
Some driving aid functions should be disabled, e.g. the Active Safety Brake.
NOTIC E
If your vehicle has tyre under-inflation detection, check the tyre pressures and reinitialise the system.For more information on Under-inflation detection, refer to the corresponding section.
NOTIC E
Tyre under-inflation detection
The steel spare wheel does not have a sensor.
NOTIC E
Wheel with wheel trimWhen refitting the wheel, refit the wheel trim, starting by aligning the cutout with the valve and then pushing the trim into place all round its edge with the palm of your hand.
Changing a bulb
NOTIC E
In some weather conditions (e.g. low temperature or humidity), misting on the internal surface of the glass of the headlamps and rear lamps is normal, and will disappear after the lamps have been on for a few minutes.