maintenance TOYOTA RAV4 2019 Owners Manual (in English)

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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
Entune audioOperating the Entune Audio
(Main topics: Audio/visual, phone, Toyota Entune)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
Type B: Function achieved by using DCM and the system
.................................... 492
Type C: Function achieved by using DCM .................. 493
Type D: Function achieved by using DCM and a smart-
phone .......................... 495
5-17.Toyota Entune operation Toyota Entune App Suite Connect ......... ..............497
5-18.Entune settings Toyota Entune App Suite Connect settings ......... 501
6-1. Using the air conditioning
system and defogger
Manual air conditioning sys- tem .............................. 504
Automatic air conditioning system ......................... 509
Heated steering wheel/seat heaters/seat ventilators 516
6-2. Using the interior lights Interior lights list ............ 519
6-3. Using the storage features List of storage features . 522
Luggage compartment fea- tures ............................ 526
6-4. Using the other interior fea- tures
Other interior features ... 530
Garage door opener...... 5417-1. Maintenance and care
Cleaning and protecting the vehicle exterior ............ 550
Cleaning and protecting the vehicle interior ............. 553
7-2. Maintenance Maintenance requirements.................................... 556
General maintenance .... 557
Emission inspection and maintenance (I/M) programs
.................................... 560
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 561
Hood .............................. 563
Positioning a floor jack .. 564
Engine compartment ..... 566
Tires .............................. 573
Tire inflation pressure .... 585
Wheels .......................... 587
Air conditioning filter ...... 589
Wiper insert replacement .................................... 591
Wireless remote control/elec- tronic key battery ......... 594
Checking and replacing fuses .................................... 597
Light bulbs ..................... 599
8-1. Essential information Emergency flashers....... 612
6Interior features
7Maintenance and care
8When trouble arises

6TABLE OF CONTENTS
If your vehicle has to be stopped in an emergency
.................................... 612
If the vehicle is trapped in ris- ing water...................... 613
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 615
If you think something is wrong .......................... 620
Fuel pump shut off system .................................... 621
If a warning light turns on or a warning buzzer sounds 622
If a warning message is dis- played.......................... 633
If you have a flat tire...... 636
If the engine will not start 645
If you lose your keys ..... 646
If the electronic key does not operate properly (vehicles
with smart key system) 647
If the vehicle battery is dis- charged ....................... 649
If your vehicle overheats 653
If the vehicle becomes stuck .................................... 655
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................... 658
Fuel information ............ 669
Tire information ............. 671
9-2. Customization Customizable features .. 6819-3. Initialization
Items to initialize ............ 693
10-1.For owners Reporting safet y defects for
U.S. owners ................. 696
Seat belt instructions for Canadian owners (in
French) ........................ 697
SRS airbag instructions for Canadian owners (in
French) ........................ 698
What to do if... (Troubleshoot- ing) ............................. 708
Alphabetical Index ........ 711
9Vehicle specifications
10For owners
Index

701-4. Theft deterrent system
1-4.Theft deterrent system
Vehicles without smart key
system
The indicator light flashes after
the key has been removed from
the engine switch to indicate
that the system is operating.
The indicator light stops flashing
after the registered key has
been inserted into the engine
switch to indicate that the sys-
tem has been canceled.
Vehicles with smart key sys-
tem
The indicator light flashes after
the engine switch has been
turned to OFF to indicate that
the system is operating.
The indicator light stops flashing
after the engine switch has been
turned to ACC or ON to indicate
that the system has been can-
celed.
■System maintenance
The vehicle has a maintenance-free
type engine immo bilizer system.
■Conditions that may cause the
system to malfunction
●If the grip portion of the key is in
contact with a metallic object
●If the key is in close proximity to or
touching a key to the security sys-
tem (key with a built-in transpon-
der chip) of another vehicle
Engine immobilizer
system
The vehicle’s keys have
built-in transponder chips
that prevent the engine from
starting if a key has not
been previously registered
in the vehicle’s on-board
computer.
Never leave the keys inside
the vehicle when you leave
the vehicle.
This system is designed to
help prevent vehicle theft but
does not guarantee absolute
security against all vehicle
thefts.
Operating the system

731-4. Theft deterrent system
1
For safety and security
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The side windows and moon
roof (if equipped) or pan- oramic moon roof (if
equipped) are closed before
the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors and hood, and
lock all the doors. The system
will be set automatically after 30
seconds.
The security indicator changes from
being on to flashing when the sys-
tem is set.
■Canceling or stopping
Do one of the following to deac-
tivate or stop the alarm:
 Unlock the doors.
 Turn the engine switch to
ACC or ON, or start the
engine. (The alarm will be
deactivated or stopped after a
few seconds.)
■System maintenance
The vehicle has a maintenance-free
type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 Vehicles without smart key
system: A locked door is
unlocked or opened in any
way other than using the
wireless remote control or
key. (The doors will lock
again automatically.)
 Vehicles with smart key sys-
tem: A locked door is
unlocked or opened in any
way other than using the
entry function, wireless
remote control or mechani-
cal key. (The doors will lock
again automatically.)
 The hood is opened.
Setting/canceling/stop-
ping the alarm system

962-1. Instrument cluster
Select to change each notification
method used to warn the driver
when the system recognizes
excess speed, no overtaking and
no-entry sign.
 “Notification Level”
Select to change e ach notification
level used to warn the driver when
the system recognizes a speed limit
sign.
■ Vehicle Settings
PBD (Power Back Door)
(if equipped) ( P.119)
*1
Select to set up the following items.
• System settings
Select to enable/disable the power
back door system.
• “Kick Sensor”
*2
Select to enable/disable the kick
sensor.
• “Opening Adjustment”
Select the open position when
power back door is fully open.
•“Volume”
Select to set the volume of the
buzzer which sounds when the
power back door system operates.
*1: Vehicles with power back door
*2: Vehicles with hands free power
back door
 (Stop & Start) (if
equipped) ( P.347)
Select to set the length of time the
Stop & Start system will operate
when the “A/C” switch of the air
conditioning system is on.
 “TPWS” (Tire Pressure Warn- ing System) (if equipped)
(
P.576)
• “Set Pressure”
Select to initialize the tire pressure
warning system.
• “Change Wheel” (except for mod-
els made in Japan
* without tire
inflation pressure display func-
tion)
Select to register the ID codes of
the tire pressure se nsors to the tire
pressure warning system.
• “Change Wheel” (for models
made in Japan
* without tire infla-
tion pressure display function)
Select to change the tire pressure
warning system sen sor ID code set.
To enable this function, a second
set of tire pressure warning system
sensor ID codes must be registered
by a Toyota dealer. For information
regarding changing the registered
ID code set, contact your Toyota
dealer.
*: The country of production is writ- ten on the Certification Regula-
tion label. ( P.659)
 “Scheduled Maintenance”
( P.557)
Select to reset the scheduled main-
tenance information (message indi-
cating maintenance is required and
distance until the next mainte-
nance) after all ma intenance is per-
formed.
■ Settings
 “Language”
Select to change the language on
the multi-information display.

1924-1. Before driving
tioning (if in use), pull your
vehicle off the road and stop
in a safe spot. (P.653)
 Always place wheel blocks
under both the vehicle’s and
the trailer’s wheels when
parking. Apply the parking
brake firmly, and put the
transmission in P. Avoid park-
ing on a slope, but if unavoid-
able, do so only after
performing the following:
1 Apply the brakes and keep
them applied.
2 Have someone place wheel
blocks under both the vehi-
cle’s and trailer’s wheels.
3 When the wheel blocks are in
place, release the brakes
slowly until the blocks absorb
the load.
4 Apply the parking brake
firmly.
5 Shift into P and turn off the
engine.
 When restarting after parking
on a slope:
1 With the transmission in P,
start the engine. Be sure to
keep the brake pedal
depressed.
2 Shift into a forward gear. If
reversing, shift into R.
3 If the parking brake is in man-
ual mode, release the park-
ing brake. ( P.204) 4
Release the brake pedal, and
slowly pull or back away from
the wheel blocks. Stop and
apply the brakes.
5 Have someone retrieve the
blocks.
■Break-in schedule
If your vehicle is new or equipped
with any new power train compo-
nents (such as an engine, transmis-
sion, differential or wheel bearing),
Toyota recommends that you do not
tow a trailer until the vehicle has
been driven for over 500 miles (800
km).
After the vehicle has been driven for
over 500 miles (800 km), you can
start towing. However, for the next
500 miles (800 km), drive the vehi-
cle at a speed of less than 45 mph
(72 km/h) when towing a trailer, and
avoid full throttle acceleration.
■Maintenance
●If you tow a trailer, your vehicle
will require more fr equent mainte-
nance due to the additional load.
(See “Scheduled Maintenance
Guide” or “Owner ’s Manual Sup-
plement”.)
●Retighten the fixing bolts of the
towing ball and bracket after
approximately 600 miles (1000
km) of tra iler towing.
■If trailer sway occurs
One or more factors (crosswinds,
passing vehicles, rough roads, etc.)
can adversely affect handling of
your vehicle and trailer, causing
instability.
●If trailer swaying occurs:
• Firmly grip the steering wheel. Steer straight ahead.
Do not try to contr ol trailer sway-
ing by turning the steering wheel.
• Begin releasing the accelerator
pedal immediately but very gradu-
ally to reduce speed.

3734-6. Driving tips
4
Driving
WA R N I N G
●When driving off-road or in rug-
ged terrain, do not drive at
excessive speeds, jump, make
sharp turns, strike objects, etc.
This may cause loss of control
or vehicle rollover causing
death or serious injury. You are
also risking expensive damage
to your vehicle’s suspension
and chassis.
NOTICE
■To prevent the water damage
Take all necessary safety mea-
sures to ensure that water dam-
age to the engine or other
components does not occur.
●Water entering the engine air
intake will cause severe engine
damage.
●Water entering the automatic
transmission will cause deterio-
ration in shift quality, locking up
of your transmission accompa-
nied by vibration, and ultimately
damage.
●Water can wash the grease
from wheel bearings, causing
rusting and premature failure,
and may also enter the differen-
tials, transmission and transfer
case (AWD models), reducing
the gear oil’s lub ricating quali-
ties.
■When you drive through
water
If driving through water, such as
when crossing shallow streams,
first check the depth of the water
and the bottom of the riverbed for
firmness. Drive slowly and avoid
deep water.
■Inspection after off-road driv-
ing
●Sand and mud that has accu-
mulated around brake discs
may affect braking efficiency
and may damage brake system
components.
●Always perform a maintenance
inspection after each day of off-
road driving that has taken you
through rough terrain, sand,
mud, or water. For scheduled
maintenance information, refer
to the “Scheduled Maintenance
Guide” or “Owner’s Manual
Supplement”.

4965-16. Toyota Entune overview
above approximately -22 °F (-30
°C). This specification is related to
the Toyota Entune Remote Con-
nect operation, but is dependent
on the vehicle’s operating tem-
perature range which may be dif-
ferent.
●Content is subject to change with-
out notice.
●Additional information can be
found at
http://www.toyota.com/Entune/.
Toyota Entune Service Connect
uses DCM to collect and trans-
mit vehicle data that allows Toy-
ota to provide:
Vehicle Health Report (VHR)
(Safety Recalls, Service Cam-
paigns, Current Vehicle
Alerts, Required Mainte-
nance, and Vehicle Condition
Status)
 Maintenance Notifications
 Vehicle Alert Notifications
■Availability of function
 Toyota Entune Service Con-
nect is available in the contig-
uous United States,
Washington D.C., and Alaska.
 Toyota Entune Service Con-
nect is not available in Puerto
Rico, Canada, and the United
States Virgin Islands.
●Availability of fun ctions of the Toy-
ota Entune Service Connect is
dependent on network reception
level.
Toyota Entune Service
Connect

549
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7
Maintenance and care
Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 550
Cleaning and protecting the vehicle interior ........... 553
7-2. Maintenance Maintenance requirements.................................. 556
General maintenance.. 557
Emission inspection and maintenance (I/M) pro-
grams ........................ 560
7-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 561
Hood ........................... 563
Positioning a floor jack 564
Engine compartment ... 566
Tires ............................ 573
Tire inflation pressure.. 585
Wheels ......... ...............587
Air conditioning filter .... 589
Wiper insert replacement .................................. 591
Wireless remote con- trol/electronic key battery.................................. 594
Checking and replacing fuses.......................... 597
Light bulbs................... 599