bluetooth TOYOTA RAV4 2020 (in English) Service Manual

4775-13. Phone operation (Hands-free system for cellular phones)
5
Audio
screen.
 Account names are the
names of the accounts that
exist on the currently con-
nected phone.
 The following functions can
be used on message function:
• Receiving a message ( P.477)
• Checking messages ( P.477)
• Replying to a message (dicta- tion reply) ( P.478)
• Replying to a message (quick reply) ( P.479)
• Calling the message sender ( P.479)
• Message settings ( P.489)
When an e-mail/SMS/MMS is
received, the incoming message
screen pops up with sound and
is ready to be operated on the
screen.
Select to check the message.
Select to not open the mes-
sage.
Select to call the message
sender.●Depending on the type of Blue-
tooth® phone used for receiving
messages, or its registration sta-
tus with the syste m, some infor-
mation may not be displayed.
●The pop-up screen is separately
available for incoming e-mail and
SMS/MMS messages under the
following conditions:
E-mail:
• “Incoming E-mail Display” is set to “Full Screen”. ( P.482)
• “E-mail Notification Pop-up” is set to on. ( P.482)
SMS/MMS:
• “Incoming SMS/MMS Display” is set to “Full Screen”. ( P.482)
• “SMS/MMS Notification Pop-up” is
set to on. ( P.482)
●Depending on the type of Blue-
tooth® phone being connected, E-
Mail function cannot be used via
Bluetooth
®.
1 Display the message screen.
( P.476)
2 Select a desired account
name.
3 Select the desired message
from the list.
4 Check that the message is
displayed.
Receiving a message
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4785-13. Phone operation (Hands-free system for cellular phones)
Select to call the message
sender.
Select to have messages
read out.
To cancel this function, select
“Stop”.
When “Automatic Message
Readout” is set to on, mes-
sages will be automatically
read out. (P.489)
Select to display the previous
or next message.
This function can be chosen
the method to reply mes-
sage with “Dictation” or
“Quick Message”.
●Reading a text m essage is not
available while driving.
●Depending on the type of Blue-
tooth® phone being connected,
this function cannot be used.
●Depending on the type of Blue-
tooth® phone being connected, it
may be necessary to perform
additional steps on the phone.
●Messages are displayed in the
appropriate connected Blue-
tooth
® phone’s registered mail
address folder. Se lect the desired
folder to be displayed.
●Only received messages on the
connected Bluetooth® phone can
be displayed.
●The text of the message is not dis-
played while driving.
●Turn the “POWER VOLUME”
knob, or use the volume control
switch on the steering wheel to
adjust the message read out vol-
ume.
●“Subject:” field is not shown on SMS case.
●E-mail only: Select “Mark Unread”
or “Mark Read” to mark mail
unread or read on the message
screen.
This function is available when
“Update Message Read Status on
Phone” is set to on. (
P.489)
*: If equipped
1 Display the message screen.
( P.476)
2 Select the desired message
from the list.
3 Select “Reply”.
4 Select “Dictation”.
5 When the “Say Your Mes-
sage” screen is displayed,
speak message that you
want to send.
6 Select “Send” to send mes-
sage.
“Cancel”: Select to cancel sending
the message.
“Retry”: Select to retry speaking
message that you want to send.
While the message is being
sent, a sending message
screen is displayed.
7 Check that a confirmation
screen is displayed when the
operation is complete.
 If an error message is dis-
played, follow the guidance
on the screen to try again.
A
B
C
D
Replying to a message
(dictation reply)*

4815-14. Phone settings
5
Audio
5-14.Phone settings
1Press the “MENU” button.
2 Select “Setup”.
3 Select “Phone”.
4 Select the desired item to be
set.
Connecting a Bluetooth
®
device and editing the Blue-
tooth
® device information
( P.395, 398)
Sound settings
* (  P.481)
Notifications/display set-
tings
* (  P.482)
Contact/call history settings
* (
P.483)
Message settings
* (  P.489)
*: This operation cannot be per-
formed while driving.
The call and ringtone volume
can be adjusted. A ringtone can
be selected.
1 Display the phone settings
screen. ( P.481)
2 Select “Sounds”.
3 Select the desired item to be
set.
Select to set the desired ring-
tone.
Select “-” or “+” to adjust the
ringtone volume.
Select “-” or “+” to adjust the
default volume of the other
party’s voice.
Setup
Displaying the phone set-
tings screen
Phone settings screen
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4835-14. Phone settings
5
Audio
screen.
Select to set the e-mail notifi-
cation pop-up on/off.
Select to change the incom-
ing e-mail display.
“Full Screen”: When an e-
mail is received, the incoming
e-mail display screen is dis-
played and can be operated
on the screen.
“Drop-down”: When an e-
mail is received, a message
is displayed at the top of the
screen.
Select to set display of the
contact/history transfer com-
pletion message on/off.
The phone top screen can be
set to be displayed on the
multi-information display or
system screen.
*
*: If equipped
Select to reset all setup
items.
●Depending on the type of Blue-
tooth® phone, these functions
may not be available.
Contacts can be transferred
from a Bluetooth
® phone to this
system. Contacts and favorites
can be added, edited and
deleted. Also, the call history
can be deleted. 1
Display the phone settings
screen. ( P.481)
2 Select “Contacts/Call His-
tory”.
3 Select the desired item to be
set.
For PBAP compatible Blue-
tooth
® phones: Select to
change the contact/history
transfer settings. ( P.484)
Select to update contacts
from the connected device.
( P.485)
Select to sort contacts by the
first name or last name field.
Select to add contacts to the
favorites list. ( P.487)
Select to delete contacts
from the favorites list.
( P.488)
Select to clear the call his-
Contacts/Call history set-
tings screen
D
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B
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4845-14. Phone settings
tory.*
Select to add new contacts to
the contact list.
* ( P.486)
Select to edit contacts in the
contact list.
* (  P.487)
Select to delete contacts
from the contact list.
*
( P.487)
Select to set the voice tags.
( P.488)
Select to reset all setup
items.
*: For PBAP compatible Bluetooth®
phones, this function is available
when “Automatic Transfer” is set
to off. ( P.484)
●Depending on the type of Blue-
tooth® phone, certain functions
may not be available.
●Contact data is managed inde-
pendently for every registered
phone. When one phone is con-
nected, another phone’s regis-
tered data cannot be read.
The automatic contact/history
function is available for PBAP
compatible Bluetooth
® phones
only.
1 Select “Automatic Transfer”. 2
Select the desired item to be
set.
Select to set automatic con-
tact/history transfer on/off.
When set to on, the phone’s
contact data and history are
automatically transferred.
Select to update contacts
from the connected phone.
( P.484)
Select to set the transferred
contact image display on/off.
Only when the vehicle is not
moving, the contact image
can be displayed.
Select to reset all setup
items.
■Updating contacts from
phone
1 Select “Update Now”.
 Contacts are transferred auto-
matically.
2 Check that a confirmation
screen is displayed when the
operation is complete.
 This operation may be unnec-
essary depending on the type
of Bluetooth
® phone.
 If another Bluetooth
® device
Setting automatic con-
tact/history transfer
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4855-14. Phone settings
5
Audio
is connected when transfer-
ring contact data, depending
on the phone, the connected
Bluetooth
® device may need
to be disconnected.
 Depending on the type of
Bluetooth
® phone being con-
nected, it may be necessary
to perform additional steps on
the phone.
■Updating the contacts in a
different way (from the call
history screen)
*
1 Display the phone top
screen. ( P.465)
2 Select “History” and select a
contact not yet registered in
the contact list.
3 Select “Update Contact”.
4 Select the desired contact.
5 Select a phone type for the
phone number.
*: For PBAP compatible Bluetooth®
phones, this function is available
when “Automatic Transfer” is set
to off. ( P.484)
When an Android Auto connection
is established, thi s function will be
unavailable.
*
*
: This function is not made avail- able in some countries or areas.
When the contact is not regis-
tered
1 Select “Transfer Contacts
from Device”.
2 Select “From Phone (Blue-
tooth)”.
3 Transfer the contact data to
the system using a Blue-
tooth
® phone.
 This operation may be unnec-
essary depending on the type
of Bluetooth
® phone.
 To cancel this function, select
“Cancel”.
4 Check that a confirmation
screen is displayed when the
operation is complete.
When the contact is regis-
tered
1 Select “Transfer Contacts
from Device”.
2 Select “From Phone (Blue-
tooth)”.
3 Select “Replace Contacts” or
“Add Contact”.
“Replace Contacts”: Select to trans-
fer the contact fr om the connected
cellular phone and replace the cur-
rent one.
“Add Contact”: Select to transfer
the desired contact data from the
connected cellular phone to add to
the current one.
Transfer contacts from
device
From phone (OPP compati-
ble Bluetooth
® phones only)

4865-14. Phone settings
4Transfer the contact data to
the system using a Blue-
tooth
® phone.
 This operation may be unnec-
essary depending on the type
of Bluetooth
® phone.
 To cancel this function, select
“Cancel”.
5 Check that a confirmation
screen is displayed when the
operation is complete.
Backed-up contact data
(“vCard” formatted) can be
transferred from USB device or
Bluetooth
® phone to this sys-
tem.
1 Connect a USB device.
( P.422)
2 Select “Transfer Contacts
from Device”.
3 Select “From USB”.
4 Select “USB 1” or “USB 2”
when the multiple USB
devices are connected. If a
USB device is connected,
skip this procedure.
5 Select “Replace Contacts” or
“Add Contact”. If the contact
is already registered, skip
this procedure.
“Replace Contacts”: Select to trans-
fer the contact fro m the connected
USB device or Bluetooth
® phone
and replace the current one.
“Add Contact”: Select to transfer the desired contact data from the
connected USB de
vice or Blue-
tooth
® phone to add to the current
one.
6 Select a desired file from
vCard file list.
7 Check that a confirmation
screen is displayed when the
operation is complete.
●Depending on the type of Blue-
tooth® phone used and number of
files, it may take time to display
vCard file lists and download con-
tacts.
●Downloading may not complete
correctly in the following cases:
• If the engine switch is turned off during downloading.
• If the USB device or Bluetooth
®
phone is removed before down-
loading is complete.
New contact data can be regis-
tered.
Up to 4 numbers per person can
be registered. For PBAP com-
patible Bluetooth
® phones, this
function is available when “Auto-
matic Transfer” is set to off.
( P.483)
1 Select “New Contact”.
2 Enter the name and select
“OK”.
3 Enter the phone number and
select “OK”.
4 Select the phone type for the
phone number.
From USB device
Registering a new contact
to the contacts list

4875-14. Phone settings
5
Audio
5To add another number to
this contact, select “Yes”.
■Registering a new contact
in a different way (from the
call history screen)
1 Display the phone top
screen. ( P.465)
2 Select “History” and select a
contact not yet registered in
the contact list.
3 Select “Add to Contacts”.
4 Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step 2.
( P.486)
For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.483)
1 Select “Edit Contact”.
2 Select the desired contact.
3 Select next to the name
or desired number.
4 Enter the name or the phone
number and select “OK”.
For PBAP compatible Blue-
tooth
® phones, this function is
available when “Automatic
Transfer” is set to off. ( P.483)
1 Select “Delete Contacts”. 2
Select the desired contact
and select “Delete”.
3 Select “Yes” when the confir-
mation screen appears.
●Multiple data can be selected and
deleted at the same time.
●When a Bluetooth® phone is
deleted, the contact data will be
deleted at the same time.
Up to 15 contacts (maximum of
4 numbers per contact) can be
registered in the favorites list.
■Registering the contacts in
the favorites list
1 Select “Add Favorite”.
2 Select the desired contact to
add to the favorites list.
 Dimmed contacts are already
stored as a favorite.
3 Check that a confirmation
screen is displayed when the
operation is complete.
When 15 contacts have
already been registered to the
favorites list
1 When 15 contacts have
already been registered to
the favorites list, a registered
contact needs to be replaced.
Select “Yes” when the confir-
mation screen appears to
replace a contact.
2 Select the contact to be
replaced.
Editing the contact data
Deleting the contact data
Favorites list setting

4915-15. What to do if... (Bluetooth®)
5
Audio
5-15.What to do if... (Bluetooth®)
■When using the hands-free
system with a Bluetooth®
device
The hands-free system or Blue-
tooth
® device does not work.
■When registering/connect-
ing a cellular phone
A cellular phone cannot be reg-
istered.
Troubleshooting
If there is a problem with the
hands-free system or a
Bluetooth
® device, first
check the table below.
Troubleshooting
Likely causeSolution
The connected
device may not
be a compatible
Bluetooth
® cellu-
lar phone.
For a list of spe-
cific devices
which operation
has been con-
firmed on this
system, check
with your Toyota
dealer or the fol-
lowing website:
http://www.
toyota.com/
audio-multimedia
in the United
States,
http://www.
toyota.ca/
connected
in Canada, and
http://www.
toyotapr.com/
audio-multimedia
in Puerto Rico
The Bluetooth®
version of the
connected cellu-
lar phone may
be older than the
specified ver-
sion.Use a cellular
phone with Blue-
tooth
® version
2.0 or higher
(recommended:
Ver. 4.2 or
higher).
(  P.393)

4925-15. What to do if... (Bluetooth®)
A Bluetooth® connection can-
not be made.
■When making/receiving a
call
A call cannot be made/received.
■When using the phonebook
Phonebook data cannot be
transferred manually/automati-
cally.
Likely causeSolution
An incorrect
passcode was
entered on the
cellular phone.Enter the correct
passcode on the
cellular phone.
The registration
operation has
not been com-
pleted on the cel-
lular phone side.
Complete the
registration oper-
ation on the cel-
lular phone
(approve regis-
tration on the
phone).
Old registration
information
remains on
either this sys-
tem or the cellu-
lar phone.
Delete the exist-
ing registration
information from
both this system
and the cellular
phone, then reg-
ister the cellular
phone you wish
to connect to this
system.
(  P.397)
Likely causeSolution
Another Blue-
tooth
® device is
already con-
nected.
Manually con-
nect the cellular
phone you wish
to use to this
system.
(  P.395)
Bluetooth® func-
tion is not
enabled on the
cellular phone.Enable the Blue-
tooth
® function
on the cellular
phone.
Automatic Blue-
tooth
® connec-
tion on this
system is set to
off.
Set automatic
Bluetooth
® con-
nection on this
system to on
when the engine
switch is in ACC
or ON. ( P.400)
Preferred device
settings function
on this system is
set to on.
Set preferred
device settings
function on this
system to off.
( P.400)
Set the desired
cellular phone to
the highest auto-
matic connec-
tion priority.
( P.400)
Likely causeSolution
Your vehicle is in
a area.
Move to where
no longer
appears on the
display.
Likely causeSolution