battery TOYOTA RAV4 2020 Owners Manual (in English)

RAV4_OM_OM0R024U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone, Connected Services)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

5TABLE OF CONTENTS
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5-16.Connected Services over-view
Connected Services ...... 495
Type A: Function achieved by using a smartphone or DCM.................................... 496
Type B: Function achieved by using DCM and the system
.................................... 498
Type C: Function achieved by using DCM .................. 499
Type D: Function achieved by using DCM and a smart-
phone .......................... 502
5-17.Connected Services opera- tion
Toyota Apps .................. 504
5-18.Setup Toyota Apps settings ..... 508
6-1. Using the air conditioning
system and defogger
Manual air conditioning sys- tem .............................. 510
Automatic air conditioning system ......................... 515
Heated steering wheel/seat heaters/seat ventilators 522
6-2. Using the interior lights Interior lights list ............ 525
6-3. Using the storage features List of storage features . 528
Luggage compartment fea- tures ............................ 5326-4. Using the other interior fea-
tures
Other interior features ... 537
Garage door opener ...... 548
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 558
Cleaning and protecting the vehicle interior ............. 561
7-2. Maintenance Maintenance requirements.................................... 564
General maintenance .... 565
Emission inspection and maintenance (I/M) programs.................................... 568
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 569
Hood .............................. 571
Positioning a floor jack .. 572
Engine compartment ..... 574
Tires .............................. 581
Tire inflation pressure .... 595
Wheels .......................... 597
Air conditioning filter ...... 599
Wiper insert replacement .................................... 601
Wireless remote control/elec- tronic key battery ......... 604
Checking and replacing fuses .................................... 607
Light bulbs ..................... 609
6Interior features
7Maintenance and care

6TABLE OF CONTENTS
8-1. Essential informationEmergency flashers ...... 618
If your vehicle has to be stopped in an emergency.................................... 618
If the vehicle is trapped in ris- ing water...................... 619
8-2. Steps to take in an emer- gency
If your vehicle needs to be
towed........................... 621
If you think something is wrong .......................... 626
Fuel pump shut off system .................................... 627
If a warning light turns on or a warning buzzer sounds 628
If a warning message is dis- played.......................... 639
If you have a flat tire...... 642
If the engine will not start 651
If you lose your keys ..... 653
If the electronic key does not operate properly (vehicles
with smart key system) 653
If the vehicle battery is dis- charged ....................... 655
If your vehicle overheats 659
If the vehicle becomes stuck .................................... 6619-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 664
Fuel information............. 676
Tire information ............. 678
9-2. Customization Customizable features... 688
9-3. Initialization Items to initialize ............ 699
10-1.For owners Reporting safet y defects for
U.S. owners ................. 702
Seat belt instructions for Canadian owners (in
French) ........................ 703
SRS airbag instructions for Canadian owners (in
French) ........................ 704
What to do if... (Troubleshoot- ing) ............................. 714
Alphabetical Index ........ 717
8When trouble arises9Vehicle specifications
10For owners
Index

741-4. Theft deterrent system
(Stopping the alarm deactivates the
alarm system.)
●A person inside the vehicle opens
a door or hood, or unlocks the
vehicle using an inside lock but-
ton.
●The battery is recharged or
replaced when the vehicle is
locked. (P.655)
■Alarm-operated door lock
In the following cases, depending
on the situation, th e door may auto-
matically lock to p revent improper
entry into the vehicle:
●When a person remaining in the
vehicle unlocks the door and the
alarm is activated.
●While the alarm is activated, a
person remaining in the vehicle
unlocks the door.
●When recharging or replacing the
battery.
NOTICE
■To ensure the system oper-
ates correctly
Do not modify or remove the sys-
tem. If modified or removed, the
proper operation of the system
cannot be guaranteed.

982-1. Instrument cluster
Select to display warning mes-
sages and measures to be
taken if a malfunction is
detected. (P.639)
Displays suggestions to the
driver in the following situations.
To select a response to a dis-
played suggestion, use the
meter control switches.
■Suggestion to turn on the
headlights
If the headlight switch is in other
than or , and the vehicle
speed is 3 mph (5 km/h) or
higher for a certain amount of
time when the surroundings are dark, a suggestion message will
be displayed.
■Suggestion to turn off the
headlights
If the headlights are left on for a
certain amount of time after the
engine switch has been turned
off, a suggestion message will
be displayed.
When the headlight switch is in
the AUTO position: The mes-
sage asking if you wish to turn
the headlights off is displayed.
To turn the headlights off, select
“Yes”.
If the driver’s door is opened after
the engine switch is turned off, this
suggestion message will not be dis-
played.
■Customization
The suggestion fu nction can be
turned on/off. (Customizable fea-
tures: P.689)
WA R N I N G
■Cautions during setting up
the display
As the engine needs to be run-
ning during setting up the display,
ensure that the vehicle is parked
in a place with adequate ventila-
tion. In a closed area such as a
garage, exhaust gases including
harmful carbon monoxide (CO)
may collect and enter the vehicle.
This may lead to d eath or a seri-
ous health hazard.
NOTICE
■During setting up the display
To prevent battery discharge,
ensure that the engine is running
while setting up the display fea-
tures.
Warning message display
Suggestion function

1023-1. Key information
3-1.Key information
The following keys are provided
with the vehicle.
Vehicles without smart key
systemMaster keys
Operating the wireless remote con-
trol function ( P.104)
Key number plate
Vehicles with smart key sys-
tem
Electronic keys
• Operating the smart key system ( P.128)
• Operating the wireless remote control function ( P.104)
Mechanical keys Key number plate
■When riding in an aircraft
When bringing a ke y with wireless
remote control func tion onto an air-
craft, make sure you do not press
any buttons on the key while inside
the aircraft cabin. If you are carrying
the key in your bag etc., ensure that
the buttons are not likely to be
pressed accidentally. Pressing a
button may cause the key to emit
radio waves that could interfere with
the operation of the aircraft.
■Key battery depletion
Vehicles without smart key system
●The standard battery life is 1 to 2
years.
●The battery will be come depleted
even if the wireless key is not
used. The following symptoms
indicate that the wireless key bat-
tery may be depleted. Replace the
battery when necessary. ( P.604)
• The wireless remote control does
not operate.
• The detection area becomes smaller.
Vehicles with smart key system
●The standard battery life is 1 to 2
years.
●If the battery bec omes low, an
alarm will sound in the cabin and a
message will be disp layed on the
multi-information display when the
engine stops.
●To reduce key battery depletion
when the electronic key is to not
be used for long periods of time,
set the electronic key to the bat-
tery-saving mode. ( P.129)
●As the electronic key always
receives radio waves, the battery
will become depleted even if the
electronic key is not used. The fol-
lowing symptoms indicate that the
electronic key battery may be
depleted. Replace the battery
when necessary.
Keys
Key types
A
B
A
B
C

1033-1. Key information
3
Before driving
• The smart key system or the wire-less remote control does not oper-
ate.
• The detection area becomes
smaller.
• The LED indicator on the key sur-
face does not turn on.
You can replace the battery by your-
self ( P.604). However, as there is
a danger that the electronic key may
be damaged, it is recommended
that replacement is carried out by
your Toyota dealer.
●To avoid serious deterioration, do
not leave the electronic key within
3 ft. (1 m) of the following electri-
cal appliances t hat produce a
magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Table lamps
• Induction cookers
■If a message regarding the state
of the electronic key or engine
switch mode, etc. is shown
(vehicles with smart key sys-
tem)
To prevent trapping the electronic
key inside the vehicle, leaving the
vehicle carrying the electronic key
on your person without turning the
engine switch to OFF or other pas-
sengers from unintentionally taking
the key out of the vehicle, etc., a
message that prompts the user to
confirm the state of the electronic
key or engine switch mode may be
shown on the multi -information dis-
play. In those cases, follow the
instructions on the display immedi-
ately.
■If “Key Battery Low Replace
Key Battery” is displayed on
the multi-information display
(vehicles with smart key sys-
tem)
The electronic key has a low battery.
Replace the electronic key battery. (
 P.604)
■Replacing the battery
 P.604
■Confirmation of the registered
key number
The number of keys already regis-
tered to the vehi cle can be con-
firmed. Ask your Toyota dealer for
details.
■If “A New Key has been Regis-
tered Contact Your Dealer for
Details” is dis played on the
multi-information display (vehi-
cles with smart key system)
This message will be displayed
each time the driver’s door is
opened when the doors are
unlocked from the outside for
approximately 10 days after a new
electronic key has been registered.
If this message is displayed but you
have not had a new electronic key
registered, ask your Toyota dealer to
check if an unknown electronic key
(other than those in your posses-
sion) has been registered.
NOTICE
■To prevent key damage
●Do not drop the keys, subject
them to strong shocks or bend
them.
●Do not expose the keys to high
temperatures for long periods of
time.
●Do not get the keys wet or wash
them in an ultrasonic washer,
etc.
●Do not attach m etallic or mag-
netic materials to the keys or
place the keys close to such
materials.
●Do not disassemble the keys.

1053-1. Key information
3
Before driving
Opens and closes the power
back door
*2 ( P.118)
Sounds the alarm ( P.105)
*1: These settings must be custom-
ized at your Toyota dealer.
*2: If equipped
■Theft deterrent panic mode
Vehicles without smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the key.
Vehicles with smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the electronic key.
■Conditions affecting operation
Vehicles without smart key system
The wireless remote control function
may not operate normally in the fol-
lowing situations.
●When the wireles s key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone or other wireless
communication device
●When the wireless key is in con-
tact with, or is c overed by a metal-
lic object
●When other wireless key (that
emits radio waves) is being used
nearby
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
Vehicles with smart key system
 P.129
D
E

1073-1. Key information
3
Before driving
1Releasing
To release the key, press the but-
ton.
2Folding
To stow the key back in its case,
push the key back to the stowed
position while pre ssing the button.
To take out the mechanical key,
slide the release lever and
take the key out.
The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over and re-attempt to
insert it.
After using the mechanical key,
store it in the electronic key. Carry
the mechanical key together with
the electronic key. If the electronic
key battery is dep leted or the entry
function does not operate properly,
you will need the m echanical key. (
 P.653)
■If you lose your keys
 P.653
■If a wrong key is used
The key cylinder rotates freely to
isolate inside mechanism.
Using the master key
(vehicles without smart
key system)
Using the mechanical key
(vehicles with smart key
system)
A

1113-2. Opening, closing and locking the doors
3
Before driving
vehicle once more.
■Setting the alarm (if equipped)
Locking the doors will set the alarm
system. ( P.73)
■Conditions affect ing the opera-
tion of the smart key system or
wireless remo te control
Vehicles without smart key system
 P. 1 0 5
Vehicles with smart key system
 P. 1 2 9
■If the smart key system (if
equipped) or the wireless
remote control does not oper-
ate properly
●Vehicles with smart key system:
Use the mechanical key to lock
and unlock the doors. ( P.653)
●Replace the key battery with a
new one if it is depleted. ( P.604)
■If the battery is discharged
The doors cannot be locked and
unlocked using the smart key sys-
tem (if equipped) or wireless remote
control. Lock or unlock the doors
using the key (vehicles without
smart key system) or mechanical
key (vehicles with smart key sys-
tem). ( P.109, 653)
■Customization
Settings (e.g. unlocking function
using a key) c an be changed.
(Customizable features: P.690)
WA R N I N G
■To prevent an accident
Observe the following precautions
while driving t he vehicle.
Failure to do so m ay result in a
door opening and an occupant
could be thrown out of the vehicle,
resulting in death or serious injury.
●Ensure that all doors are prop-
erly closed and locked.
●Do not pull the inside handle of
the doors while driving.
Be especially careful for the
front doors, as the doors may
be opened even if the inside
lock buttons are in locked posi-
tion.
●Set the rear door child-protector
locks when children are seated
in the rear seats.
■When opening or closing a
door
Check the surroundings of the
vehicle such as wh ether the vehi-
cle is on an incline, whether there
is enough space for a door to
open and whether a strong wind
is blowing. When opening or clos-
ing the door, hold the door handle
tightly to prepare for any unpre-
dictable movement.
■When using the wireless
remote control, key or
mechanical key and operating
the power windows, moon
roof (if equipped) or pan-
oramic moon roof (if
equipped)
Operate the power window, moon
roof or panoramic moon roof after
checking to make sure that there
is no possibility of any passenger
having any of their body parts
caught in the side window, moon
roof or panoramic moon roof.
Also, do not allo w children to
operate the wireless remote con-
trol, key or mechanical key. It is
possible for children and other
passengers to get caught in the
side window, moon roof or pan-
oramic moon roof.