steering TOYOTA RAV4 2020 Owners Manual (in English)

2TABLE OF CONTENTS
For your information...................8
Reading this manual ................ 12
How to search .......................... 13
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 33
Front passenger occupant classification system ...... 43
Exhaust gas precautions.. 48
1-2. Child safety Riding with children .......... 49
Child restraint systems..... 50
1-3. Emergency assistance Safety Connect ................ 65
1-4. Theft deterrent system Engine immobilizer system....................................... 70
Alarm................................ 73
2-1. Instrument cluster Warning lights and indicators....................................... 76
Gauges and meters (with 4.2- inch display) ................... 82
Gauges and meters (with 7- inch display) ................... 85
Multi-information display .. 89Fuel consumption information
....................................... 99
3-1. Key information Keys .............................. 102
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 108
Back door ...................... 114
Smart key system .......... 128
3-3. Adjusting the seats Front seats .................... 134
Rear seats ..................... 135
Driving position memory 137
Head restraints .............. 140
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 142
Inside rear view mirror ... 143
Digital Rear-view Mirror . 145
Outside rear view mirrors .................................... 154
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 156
Moon roof ...................... 159
Panoramic moon roof .... 162
4-1. Before driving Driving the vehicle ......... 169
Cargo and luggage ........ 175
Vehicle load limits .......... 178
1For safety and security
2
Vehicle status
information and
indicators
3Before driving
4Driving

4TABLE OF CONTENTS
5-2. Basic information before operation
Initial screen .................. 381
Touch screen................. 382
Home screen................. 384
Entering letters and num- bers/list screen operation
.................................... 385
Screen adjustment ........ 388
Linking multi-information dis- play and the system .... 389
5-3. Connectivity settings Registering/Connecting a Bluetooth
® device ....... 390
Setting Bluetooth
® details
.................................... 394
Wi-Fi
® Hotspot .............. 402
5-4. Apple CarPlay/Android Auto
Apple CarPlay
®/Android Auto
.................................... 407
5-5. Other settings General settings ............ 414
Voice settings ................ 418
Vehicle settings ............. 419
5-6. Using the audio/visual sys- tem
Quick reference............. 420
Some basics ................. 421
5-7. Radio operation AM/FM/SiriusXM (SXM) radio.................................... 425
5-8. Media operation USB memory................. 432
iPod/iPhone (Apple CarPlay) ........... 434Android Auto ..................
437
Bluetooth
® audio ........... 438
5-9. Audio/visual remote con- trols
Steering switches .......... 442
5-10.Audio settings Setup ............................. 444
5-11.Tips for operating the audio/visual system
Operating information .... 446
5-12.Voice command system operation
Voice command system 458
Command list ................ 461
5-13.Phone operation (Hands- free system for cellular
phones)
Quick reference ............. 465
Some basics .................. 466
Placing a call using the Blue- tooth
® hands-free system
.................................... 470
Receiving a call using the Bluetooth
® hands-free sys-
tem .............................. 473
Talking on the Bluetooth
®
hands-free system ....... 474
Bluetooth
® phone message
function ........................ 476
5-14.Phone settings Setup ............................. 481
5-15.What to do if... (Blue- tooth
®)
Troubleshooting............. 491

5TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
5-16.Connected Services over-view
Connected Services ...... 495
Type A: Function achieved by using a smartphone or DCM.................................... 496
Type B: Function achieved by using DCM and the system
.................................... 498
Type C: Function achieved by using DCM .................. 499
Type D: Function achieved by using DCM and a smart-
phone .......................... 502
5-17.Connected Services opera- tion
Toyota Apps .................. 504
5-18.Setup Toyota Apps settings ..... 508
6-1. Using the air conditioning
system and defogger
Manual air conditioning sys- tem .............................. 510
Automatic air conditioning system ......................... 515
Heated steering wheel/seat heaters/seat ventilators 522
6-2. Using the interior lights Interior lights list ............ 525
6-3. Using the storage features List of storage features . 528
Luggage compartment fea- tures ............................ 5326-4. Using the other interior fea-
tures
Other interior features ... 537
Garage door opener ...... 548
7-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 558
Cleaning and protecting the vehicle interior ............. 561
7-2. Maintenance Maintenance requirements.................................... 564
General maintenance .... 565
Emission inspection and maintenance (I/M) programs.................................... 568
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ............................. 569
Hood .............................. 571
Positioning a floor jack .. 572
Engine compartment ..... 574
Tires .............................. 581
Tire inflation pressure .... 595
Wheels .......................... 597
Air conditioning filter ...... 599
Wiper insert replacement .................................... 601
Wireless remote control/elec- tronic key battery ......... 604
Checking and replacing fuses .................................... 607
Light bulbs ..................... 609
6Interior features
7Maintenance and care

18Pictorial index
When the warning messages are displayed ........................P. 6 3 9
Turn signal lever.............................................. ................... P.202
Headlight switch ............................................... ................. P.209
Headlights/parking lights/tail lights/
license plate lights/daytime running lights .................... ........ P.209
Fog lights
*1............................................................... ............ P.437
Windshield wiper and washer switch............................... P.215
Rear window wiper and washer switch ........................... P.218
Usage.......................................................... ................. P.215, 218
Adding washer fluid .............................................................. P.580
Warning messages ............................................... ............... P.639
Emergency flasher switch ....................................... .......... P.618
Hood lock release lever ........................................ ............. P.571
Tilt and telescopic steering lock release lever ................P. 1 4 2
Adjustment ..................................................... ...................... P.142
Air conditioning system ............................. ............... P.510, 515
Usage.......................................................... ................. P.510, 515
Rear window defogger ........................................... ...... P.511, 517
Audio
*1............................................................... ................. P.375
Audio Plus
*1, 2
Premium Audio*1, 2
Fuel filler door opener lever .................................. ............ P.221
*1: If equipped
*2: Refer to “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MAN-
UAL”.
E
F
G
H
I
J
K
L

19Pictorial index
■Switches
Driving position memory switches*................................. P.137
Window lock switch ............................................. .............. P.158
Power window switches ....... ............................................. P.156
Door lock switches ............................................................ P.112
Outside rear view mirror swi tches ................................... P.154
“ODO TRIP” switch .............................................. .......... P.84, 88
Instrument panel light cont rol dial ............................... P.84, 88
Automatic High Beam switch ..................................... ...... P.212
Windshield wiper de-icer switch
*..................................... P.520
Camera switch
*............................................................... .... P.315
Heated steering wheel switch
*.......................................... P.522
Power back door switch
*................................................... P.118
*: If equipped
A
B
C
D
E
F
G
H
I
J
K
L

271-1. For safe use
1
For safety and security
Adjust the angle of the seat-
back so that you are sitting
straight up and so that you do
not have to lean forward to
steer. (P.134)
Adjust the seat so that you
can depress the pedals fully
and so that your arms bend
slightly at the elbow when
gripping the steering wheel.
( P.134)
Lock the head restraint in
place with the center of the
head restraint closest to the
top of your ears. ( P.140)
Wear the seat belt correctly.
( P.30)
WA R N I N G
■Before driving
●Check that the floor mat is
securely fixed in the correct
place with all the provided
retaining hooks (clips). Be espe-
cially careful to perform this
check after cleaning the floor.
●With the engine stopped and
the shift lever in P, fully depress
each pedal to the floor to make
sure it does not interfere with
the floor mat.
For safe driving
For safe driving, adjust the
seat and mirror to an appro-
priate position before driv-
ing.
Correct driving posture
A
B
C
D

381-1. For safe use
vehicle was involved in an acci-
dent that was not severe enough
to cause the SRS side and curtain
shield airbags to inflate.
●The pad section of the steering
wheel, dashboard near the front
passenger airbag or lower portion
of the instrument panel is
scratched, cracked, or otherwise
damaged.
●The front passenger’s seat cush-
ion surface is scratched, cracked,
or otherwise damaged.
●The surface of the seats with the
SRS side airbag is scratched,
cracked, or otherwise damaged.
●The portion of the front pillars, rear
pillars or roof sid e rail garnishes
(padding) containing the SRS cur-
tain shield airbags inside is
scratched, cracked, or otherwise
damaged.
WA R N I N G
■SRS airbag precautions
Observe the following precautions
regarding the SRS airbags.
Failure to do so may cause death
or serious injury.
●The driver and all passengers in
the vehicle must wear their seat
belts properly.
The SRS airbags are supple-
mental devices to be used with
the seat belts.
●The SRS driver airbag deploys
with considerable force, and
can cause death or serious
injury especially if the driver is
very close to the airbag. The
National Highway Traffic Safety
Administration (NHTSA)
advises:
Since the risk zone for the driver’s
airbag is the first 2 - 3 in. (50 - 75
mm) of inflation, placing yourself
10 in. (250 mm) from your driver
airbag provides you with a clear
margin of safety. This distance is
measured from the center of the
steering wheel to your breast-
bone. If you sit l ess than 10 in.
(250 mm) away now, you can
change your driving position in
several ways:

401-1. For safe use
WA R N I N G
●Do not sit on the edge of the
seat or lean against the dash-
board.
●Do not allow a child to stand in
f r o n t o f t h e S R S f r o n t p a s s e n g e r
airbag unit or sit on the knees of
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their
knees.
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seat toward the
door or put their head or hands
outside the vehicle.
●Do not attach a nything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when th e SRS driver,
front passenger and knee air-
bags deploy.
●Do not attach anything to areas
such as a door, windshield, side
windows, front or rear pillar, roof
side rail and assist grip.

411-1. For safe use
1
For safety and security
WA R N I N G
●Vehicles without smart key sys-
tem: Do not attach any heavy,
sharp or hard objects such as
keys and accessories to the
key. The objects may restrict the
SRS knee airbag inflation or be
thrust into the driver’s seat area
by the force of the deploying air-
bag, thus causing a danger.
●Do not hang coat hangers or
other hard objects on the coat
hooks. All of these items could
become projectiles and may
cause death or serious injury,
should the SRS curtain shield
airbags deploy.
●I f a vin yl co ver is p u t on t he ar ea
where the SRS knee airbag will
deploy, be sure to remove it.
●Do not use seat accessories
which cover the parts where the
SRS side airbags and SRS seat
cushion airbag inflate as they
may interfere with inflation of
the SRS airbags. Such acces-
sories may prevent the side air-
bags and seat cushion airbag
from activating correctly, disable
the system or cause the side
airbags and seat cushion airbag
to inflate accidentally, resulting
in death or serious injury.
●Do not strike or apply significant
levels of force to the area of the
SRS airbag components or the
front doors.
Doing so can cause the SRS
airbags to malfunction.
●Do not touch any of the compo-
nent parts immediately after the
SRS airbags have deployed
(inflated) as they may be hot.
●If breathing becomes difficult
after the SRS airbags have
deployed, open a door or side
window to allow fresh air in, or
leave the vehicle if it is safe to
do so. Wash off any residue as
soon as possible to prevent skin
irritation.
●If the areas where the SRS air-
bags are stored, such as the
steering wheel pad and front
and rear pillar garnishes, are
damaged or cracked, have
them replaced by your Toyota
dealer.
●Do not place anything, such as
a cushion, on the front passen-
ger’s seat. Doing so will
disperse the passenger’s
weight, which prevents the sen-
sor from detecting the passen-
ger’s weight properly. As a
result, the SRS front airbags for
the front passenger may not
deploy in the event of a colli-
sion.
■Modification and disposal of
SRS airbag system compo-
nents
Do not dispose of your vehicle or
perform any of the following modi-
fications without consulting your
Toyota dealer. The SRS airbags
may malfunction or deploy
(inflate) accidentally, causing
death or serious injury.
●Installation, re moval, disassem-
bly and repair of the SRS air-
bags

421-1. For safe use
WA R N I N G
●Repairs, modifications, removal
or replacement of the steering
wheel, instrument panel, dash-
board, seats or seat upholstery,
front, side and rear pillars, roof
side rails, front door panels,
front door trims or front door
speakers
●Modifications to the front door
panel (such as making a hole in
it)
●Repairs or modifications of the
front fender, front bumper, or
side of the occ upant compart-
ment
●Installation of a grille guard (bull
bars, kangaroo bar, etc.), snow
plows, winches or roof luggage
carrier
●Modifications to the vehicle’s
suspension system
●Installation of electronic devices
such as mobile two-way radios
and CD players
●Modifications to your vehicle for
a person with a physical disabil-
ity