TOYOTA RAV4 2021 Owners Manual (in English)

6618-2. Steps to take in an emergency
8
When trouble arises
WARNING
●Avoid sudden acceleration,
abrupt steering, sudden brak-
ing and shifting operations that
cause sudden engine braking.
■When the compact spare tire
is attached
The vehicle speed may not be
correctly detecte d, and the follow-
ing systems may not operate cor-
rectly:
• ABS & Brake assist
• VSC/Trailer Sway Control
•TRAC
• Dynamic radar cruise control
with full-speed range
• PCS (Pre-Collision System)
•EPS
• LTA (Lane Tracing Assist)
• Tire pressure warning system (if equipped)
• AHB (Automatic High Beam)
• BSM (Blind Spot Monitor) (if equipped)
• Downhill assist control system (if equipped)
• Rear view monitor system (if equipped)
• Panoramic view monitor (if equipped)
• Toyota parking assist monitor (if equipped)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
Also, not only c an the following
systems not be ut ilized fully, but
they may actually negatively
affect the drive-train components:
• Dynamic Torque Control AWD
system (if equipped)
• Dynamic Torque Vectoring AWD system (if equipped)
■Speed limit when using the
compact spare tire
Do not drive at speeds in excess
of 50 mph (80 km /h) when a com-
pact spare tire is installed on the
vehicle.
The compact spare tire is not
designed for driving at high
speeds. Failure to observe this
precaution may lead to an acci-
dent causing death or serious
injury.
■After using the tools and jack
Before driving, ma ke sure all the
tools and jack are securely in
place in their storage location to
reduce the possibility of personal
injury during a collision or sudden
braking.
NOTICE
■Be careful when driving over
bumps with the compact
spare tire installed on the
vehicle
The vehicle height may become
lower when drivi ng with the com-
pact spare tire compared to when
driving with standard tires. Be
careful when driving over uneven
road surfaces.

6628-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle.
 The engine may be flooded.
Try to restart the engine again
following correct starting pro-
cedures. ( P.195, 196)
 There may be a malfunction
in the engine immobilizer sys-
tem. ( P.70)
One of the following may be the
cause of the problem:
 The battery may be dis-
charged. ( P.666)
NOTICE
■Driving with tire chains and
the compact spare tire
Do not fit tire chains to the com-
pact spare tire.
Tire chains may damage the vehi-
cle body and adversely affect driv-
ing performance.
■When replacing the tires
(vehicles with tire pressure
warning system)
When removing or fitting the
wheels, tires or the tire pressure
warning valve and transmitter,
contact your Toyota dealer as the
tire pressure warning valve and
transmitter may be damaged if not
handled correctly.
If the engine will not
start
If the engine will not start
even though correct start-
ing procedures are being
followed ( P.195, 196), con-
sider each of the following
points:
The engine will not start
even though the starter
motor operates normally
The starter motor turns
over slowly, the interior
lights and headlights are
dim, or the horn does not
sound or sounds at a low
volume

6638-2. Steps to take in an emergency
8
When trouble arises
The battery terminal connec-
tions may be loose or cor-
roded.
The engine starting system may
be malfunctioning due to an
electrical problem such as elec-
tronic key battery depletion or a
blown fuse. However, an interim
measure is available to start the
engine. ( P.663)
One of the following may be the
cause of the problem:
 The battery may be dis-
charged. ( P.666)
 One or both of the battery ter-
minals may be disconnected.
 There may be a malfunction
in the steering lock system
(vehicles with smart key sys-
tem).
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown. When the engine does not start,
the following steps can be used
as an interim measure to start
the engine if the engine switch is
functioning normally:
1
Pull the parking brake switch
to check that the parking
brake is set. ( P.205)
Parking brake indicator will come
on.
2 Shift the shift lever to P.
3 Turn the engine switch to
ACC.
4 Press and hold the engine
switch for about 15 seconds
while depressing the brake
pedal firmly.
Even if the engine can be
started using the above steps,
the system may be malfunction-
ing. Have the vehicle inspected
by your Toyota dealer.
The starter motor does
not turn over (vehicles
with smart key system)
The starter motor does
not turn over, the interior
lights and headlights do
not turn on, or the horn
does not sound
Emergency start function
(vehicles with smart key
system)

6648-2. Steps to take in an emergency
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.703)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.130)
Use the mechanical key
( P.107) in order to perform the
If you lose your keys
New genuine keys can be
made by your Toyota dealer
using the other key and the
key number stamped on
your key number plate.
Keep the plate in a safe
place such as your wallet,
not in the vehicle.
NOTICE
■When an electronic key is lost
(if equipped)
If the electronic key remains lost,
the risk of vehicle theft increases
significantly. Visit your Toyota
dealer immediately with all
remaining electronic keys that
were provided wit h your vehicle.
If the electronic key
does not operate prop-
erly (vehicles with
smart key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.130)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the engine
can be started by following
the procedure below.
NOTICE
■In case of a smart key system
malfunction, o r other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors

6658-2. Steps to take in an emergency
8
When trouble arises
following operations.
1Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
2 Opens the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: These settings must be custom- ized at your Toyota dealer.
1 Ensure that the shift lever is
in P and depress the brake
pedal.
2 Touch the Toyota emblem
side of the electronic key to
the engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to ON.
When the smart key system is
deactivated in customization set-
ting, the engine s witch will turn to
ACC.
WARNING
■When using the mechanical
key and operating the power
windows or the moon roof (if
equipped) or panoramic
moon roof (if equipped)
Operate the power window or the
moon roof or panoramic moon
roof after checking to make sure
that there is no p ossibility of any
passenger having any of their
body parts caught in the window
or the moon roof or panoramic
moon roof. Also, d o not allow chil-
dren to operate t he mechanical
key. It is possible for children and
other passengers to get caught in
the power window or the moon
roof or panoramic moon roof.
Starting the engine

6668-2. Steps to take in an emergency
3Firmly depress the brake
pedal and check that
is displayed on the multi-
information display.
4 Press the engine switch
shortly and firmly.
In the event that the engine still
cannot be started, contact your
Toyota dealer.
■Stopping the engine
Shift the shift lever to P, set the
parking brake and press the engine
switch as you no rmally do when
stopping the engine.
■Replacing the key battery
As the above proc edure is a tempo-
rary measure, it is recommended
that the electronic key battery be
replaced immediate ly when the bat-
tery is depleted. ( P.613)
■Alarm (Canada only)
If a door is unlocked using the
mechanical key when the alarm sys-
tem is set, the alarm may be trig-
gered.
*
*
: These settings must be custom- ized at your To yota dealer.
■Changing engine switch modes
Release the brake pedal and press
the engine switch in step 3 above.
The engine does not start and
modes will be cha nged each time
the switch is pressed. ( P.199)
If you have a set of jumper (or
booster) cables and a second
vehicle with a 12-volt battery,
you can jump start your vehicle
by following the steps below.
1Vehicles with alarm: Confirm
that the electronic key is
being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and the doors locked. ( P.74)
2 Open the hood. ( P.579)
If the vehicle battery
is discharged
The following procedures
may be used to start the
engine if the vehicle’s bat-
tery is discharged.
You can also call your
Toyota dealer or a qualified
repair shop.
Restarting the engine

6678-2. Steps to take in an emergency
8
When trouble arises
3Connect a positive jumper cable clamp to on your vehicle and
connect the clamp on the other end of the positive cable to on
the second vehicle. Then, connect a negative cable clamp to
on the second vehicle and connect the clamp at the other end of
the negative cable to .
Positive (+) battery terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery term inal (second vehicle)
Solid, stationary, unpainted metallic point away from the batte ry
and any moving parts as shown in the illustration
4 Start the engine of the sec-
ond vehicle. Increase the
engine speed slightly and
maintain at that level for
approximately 5 minutes to
recharge the battery of your
vehicle.
5 Vehicles with smart key sys-
tem only: Open and close
any of the doors of your vehi-
cle with the engine switch
OFF.
6 Vehicles without smart key
system: Maintain the engine speed of the second vehicle
and start the engine of your
vehicle.
Vehicles with smart key sys-
tem: Maintain the engine
speed of the second vehicle
and start the engine of your
vehicle by turning the engine
switch to ON.
7 Once the vehicle’s engine
has started, remove the
jumper cables in the exact
reverse order from which
they were connected.A
B
C
D
A
B
C
D

6688-2. Steps to take in an emergency
Once the engine starts, have the
vehicle inspected at your Toyota
dealer as soon as possible.
■Starting the engine when the
battery is discharged
The engine cannot be started by
push-starting.
■To prevent battery discharge
●Turn off the headlights and the
audio system while the engine is
stopped.
(Vehicles with Stop & Start system:
Except when the engine is stopped
due to the Stop & Start system)
●Turn off any unnec essary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the battery is removed or
discharged
●Information stor ed in the ECU is
cleared. When the battery is
depleted, have the vehicle
inspected at your Toyota dealer.
●Some systems may require initial-
ization. ( P.712)
■When removing the battery ter-
minals
When the battery terminals are
removed, the information stored in
the ECU is cleared . Before remov-
ing the battery terminals, contact
your Toyota dealer.
■Charging the battery
The electricity stor ed in the battery
will discharge gradu ally even when
the vehicle is not i n use, due to nat-
ural discharge and the draining
effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the battery may discharge,
and the engine ma y be unable to
start. (The battery recharges auto-
matically during driving.)
■When recharging or replacing
the battery (vehicles without
smart key start system)
The engine may not start on the first
attempt after th e battery has
recharged but will start normally
after the second attempt. This is not
a malfunction.
■When recharging or replacing
the battery (vehicles with smart
key system)
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the bat-
tery is discharged. Use the wire-
less remote control or the
mechanical key to lock or unlock
the doors.
●The engine may not start on the
first attempt after the battery has
recharged but will start normally
after the second attempt. This is
not a malfunction.
●The engine switch mode is memo-
rized by the vehicle. When the
battery is reconnected, the system
will return to the mode it was in
before the bat tery was dis-
charged. Before disconnecting the
battery, turn the engine switch to
OFF.
If you are unsure what mode the
engine switch wa s in before the
battery discharged, be especially
careful when reconnecting the
battery.
■When the battery is removed or
discharged (vehicles with Stop
& Start system)
The Stop & Start system may not
automatically stop the engine for up
to an hour.
■When replacing the battery
●Vehicles with Stop & Start system:
Use a genuine battery specifically
designed for use with the Stop &
Start system or a battery with equiv-
alent specifications to a genuine
battery. If an unsup ported battery is
used, Stop & Start system functions

6698-2. Steps to take in an emergency
8
When trouble arises
may be restricted to protect the bat-
tery. Also, battery performance may
decrease and the engine may not
be able to restart. Contact your
Toyota dealer for details.
●Use a battery tha t conforms to
European regulations.
●Type A:
Use a battery that the case size is
same as the previous one (LN3), 20
hours rate capacity (20HR) is equiv-
alent (65Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(603A) or greater.
Type B:
Use a battery that the case size is
same as the previous one (LN2), 20
hours rate capacity (20HR) is equiv-
alent (60Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(360A) or greater.
Type C:
Use a battery that the case size is
same as the previous one (LN2), 20
hours rate capacity (20HR) is equiv-
alent (60Ah) or greater, and perfor-
mance rating (CCA) is equivalent
(563A) or greater.
• If the sizes differ, the battery can- not be properly secured.
• If the 20 hour rate capacity is low,
even if the time period where the
vehicle is not used is a short time,
the battery may discharge and
engine may not be able to start.
WARNING
■When removing the battery
terminals
Always remove the negative (-)
terminal first. If the positive (+) ter-
minal contacts any metal in the
surrounding area when the posi-
tive (+) terminal is removed, a
spark may occur, l eading to a fire
in addition to electrical shocks
and death or serious injury.
■Avoiding battery fires or
explosions
Observe the following precautions
to prevent accidentally igniting the
flammable gas that may be emit-
ted from the battery:
●Make sure each jumper cable is
connected to the correct termi-
nal and that it is not unintention-
ally in contact with any other
than the intended terminal.
●Do not allow the other end of
the jumper cable connected to
the “+” terminal to come into
contact with any other parts or
metal surfaces in the area, such
as brackets or unpainted metal.
●Do not allow the + and - clamps
of the jumper cables to come
into contact with each other.
●Do not smoke, u se matches,
cigarette lighters or allow open
flame near the battery.
■Battery precautions
The battery contains poisonous
and corrosive acidic electrolyte,
while related parts contain lead
and lead compounds. Observe
the following precautions when
handling the battery:
●When working with the battery,
always wear safety glasses and
take care not to allow any bat-
tery fluids (acid) to come into
contact with skin, clothing or the
vehicle body.
●Do not lean over the battery.
●In the event that battery fluid
comes into contact with the skin
or eyes, immediately wash the
affected area with water and
seek medical attention.
Place a wet sponge or cloth
over the affected area until
medical attention can be
received.

6708-2. Steps to take in an emergency
1Stop the vehicle in a safe
place and turn off the air con-
ditioning system, and then
stop the engine.
2 If you see steam:
Carefully lift the hood after
the steam subsides.
If you do not see steam:
Carefully lift the hood.
WARNING
●Always wash your hands after
handling the battery support,
terminals, and other battery-
related parts.
●Do not allow child ren near the
battery.
■When replacing the battery
For information regarding battery
replacement, contact your Toyota
dealer.
NOTICE
■When handling jumper cables
When connecting the jumper
cables, ensure that they do not
become entangled in the cooling
fan or engine drive belt.
If your vehicle over-
heats
The following may indicate
that your vehicle is over-
heating.
 The needle of the engine
coolant temperature gauge
( P.82, 85) enters the red
zone or a loss of engine
power is experienced. (For
example, the vehicle speed
does not increase.)
 “Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” is shown
on the multi-information dis-
play.
 Steam comes out from
under the hood.
Correction procedures