tow TOYOTA RAV4 2021 Owners Manual (in English)

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
Trailer towing ................181
Dinghy towing ............... 193
4-2. Driving procedures Engine (ignition) switch (vehi-cles without smart key sys-
tem) ............................. 195
Engine (ignition) switch (vehi- cles with smart key system).................................... 196
Automatic transmission . 201
Turn signal lever ........... 204
Parking brake ................ 205
Brake Hold .................... 208
4-3. Operating the lights and wipers
Headlight switch ............ 211
AHB (Automatic High Beam) .................................... 214
Fog light switch ............. 217
Windshield wipers and washer......................... 218
Rear window wiper and washer......................... 221
4-4. Refueling Opening the fuel tank cap.................................... 223
4-5. Using the driving support
systems
Toyota Safety Sense 2.0 226
PCS (Pre-Collision System) .................................... 232
LTA (Lane Tracing Assist) .................................... 240
RSA (Road Sign Assist) 250
Dynamic radar cruise control with full-speed range ... 253BSM (Blind Spot Monitor)
.................................... 264
Intuitive parking assist ... 273
PKSB (Parking Support Brake) .......................... 281
Parking Support Brake func- tion (static objects) ...... 286
Parking Support Brake func- tion (rear-crossing vehicles).................................... 292
Rear view monitor system .................................... 296
Toyota parking assist monitor .................................... 304
Panoramic view monitor 317
Stop & Start system....... 349
Driving mode s elect switch
.................................... 355
Multi-terrain Select (AWD vehicles) ...................... 357
Snow mode switch (AWD vehicles) ...................... 361
Downhill assist control sys- tem .............................. 362
Driving assist systems ... 364
4-6. Driving tips Winter driving tips .......... 371
Utility vehicle precautions ....

................................ 374
5-1. Basic function Buttons overview ........... 379
Menu screen.................. 381
Status icon..................... 382
“Setup” screen ............... 384
5Audio

6TABLE OF CONTENTS
8-1. Essential informationEmergency flashers ...... 628
If your vehicle has to be stopped in an emergency.................................... 628
If the vehicle is trapped in ris- ing water...................... 629
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed........................... 631
If you think something is wrong .......................... 636
Fuel pump shut off system .................................... 637
If a warning light turns on or a warning buzzer sounds 638
If a warning message is dis- played.......................... 649
If you have a flat tire...... 653
If the engine will not start 662
If you lose your keys ..... 664
If the electronic key does not operate properly (vehicles
with smart key system) 664
If the vehicle battery is dis- charged ....................... 666
If your vehicle overheats 670
If the vehicle becomes stuck .................................... 6729-1. Specifications
Maintenance data (fuel, oil level, etc.) .................... 676
Fuel information............. 688
Tire information ............. 690
9-2. Customization Customizable features... 700
9-3. Initialization Items to initialize ............ 712
10-1.For owners Reporting safet y defects for
U.S. owners ................. 714
Seat belt instructions for Canadian owners (in
French) ........................ 715
SRS airbag instructions for Canadian owners (in
French) ........................ 716
What to do if... (Trouble- shooting) ..................... 726
Alphabetical Index ........ 729
8When trouble arises9Vehicle specifications
10For owners
Index

17Pictorial index
■Instrument panel
Engine switch .............................................................P.195, 196
Starting the engine/changing the modes .............P.195, 196, 199
Emergency stop of the engin e .............................................P.628
When the engine will not start ................................. .............P.662
Warning messages
*1............................................................P.6 49
Shift lever.................................................... ........................P.201
Changing the shift position.................................... ...............P.202
Precautions against towing ..................................................P.631
When the shift lever does not move............................. ........P.202
Meters ......................................................... ....................P.82, 85
Reading the meters/adjusting the instrument panel light ............................................................... ..............P.82, 84, 85, 88
Warning lights/indicator lights ................................ ................P.76
When the warning lights come on ................................ ........P.638
Multi-information display . ...................................................P.89
Display ........................................................ ...........................P.89
A
B
C
D

401-1. For safe use
WARNING
●Do not sit on the edge of the
seat or lean against the dash-
board.
●Do not allow a child to stand in
f r o n t o f t h e S R S f r o n t p a s s e n g e r
airbag unit or sit on the knees of
a front passenger.
●Do not allow the front seat occu-
pants to hold items on their
knees.
●Do not lean against the door,
the roof side rail or the front,
side and rear pillars.
●Do not allow anyone to kneel on
the passenger seat toward the
door or put their head or hands
outside the vehicle.
●Do not attach a nything to or
lean anything against areas
such as the dashboard, steering
wheel pad and lower portion of
the instrument panel.
These items can become pro-
jectiles when th e SRS driver,
front passenger and knee air-
bags deploy.
●Do not attach anything to areas
such as a door, windshield, side
windows, front or r ear pillar, roof
side rail and assist grip.

581-2. Child safety
buckle. Make sure that the
belt is not twisted.
Check that the shoulder belt is cor-
rectly positioned over the child’s
shoulder and that the lap belt is as
low as possible. (P.29)
■Removing a child restraint
system installed with a seat
belt
Press the buckle release button
and fully retract the seat belt.
When releasing the buckle, the
child restraint system may spring
up due to the rebound of the seat
cushion. Release the buckle while
holding down the child restraint
system.
Since the seat belt automatically
reels itself, slowly return it to the
stowing position.
WARNING
■When installing a child
restraint system
Observe the following precau-
tions.
Failure to do so may result in
death or serious injury.
●Do not allow children to play
with the seat belt. If the seat belt
becomes twisted around a
child’s neck, it may lead to
choking or other serious injuries
that could result in death.
If this occurs and the buckle
cannot be unfastened, scissors
should be used to cut the belt.
●Ensure that the belt and plate
are securely locked and the
seat belt is not twisted.
●Shake the child restraint system
left and right, and forward and
backward to ensure that it has
been securely installed.
●After securing a child restraint
system, never adjust the seat.
●When a booster seat is
installed, always ensure that the
shoulder belt is positioned
across the center of the child’s
shoulder. The belt should be
kept away from the child’s neck,
but not so that it could fall off the
child’s shoulder.
●Follow all installation instruc-
tions provided by the child
restraint system manufacturer.

691-3. Emergency assistance
1
For safety and security
agent will determine your vehi-
cle’s location, assess the emer-
gency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low- power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for
mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.

ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
Safety information for
Safety Connect

1053-1. Key information
3
Before driving
Opens and closes the power
back door
*2 ( P.119)
Sounds the alarm ( P.105)
*1: These settings must be custom-
ized at your Toyota dealer.
*2: If equipped
■Theft deterrent panic mode
Vehicles without smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the key.
Vehicles with smart key system
When is pressed for longer
than about 1 seco nd, an alarm will
sound intermittentl y and the vehicle
lights will flash to deter any person
from trying to break into or damage
your vehicle.
To stop the alarm, press any button
on the electronic key.
■Conditions affecting operation
Vehicles without smart key system
The wireless remote control function
may not operate normally in the fol-
lowing situations.
●When the wireles s key battery is
depleted
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airpo rt or other facil-
ity that generates strong radio
waves or electrical noise
●When carrying a portable radio,
cellular phone or other wireless
communication device
●When the wireless key is in con-
tact with, or is c overed by a metal-
lic object
●When other wireless key (that
emits radio waves) is being used
nearby
●If window tint wit h a metallic con-
tent or metallic objects are
attached to the rear window
Vehicles with smart key system
 P.130
D
E

1073-1. Key information
3
Before driving
1Releasing
To release the key, press the but-
ton.
2Folding
To stow the key back in its case,
push the key back to the stowed
position while pressing the button.
To take out the mechanical key,
slide the release lever and
take the key out.
The mechanical key can only be
inserted in one direction, as the key
only has grooves on one side. If the
key cannot be inserted in a lock cyl-
inder, turn it over a nd re-attempt to
insert it.
Using the master key
(vehicles without smart
key system)
Using the mechanical key
(vehicles with smart key
system)
A

1233-2. Opening, closing and locking the doors
3
Before driving
the jam protection function, etc.,
while the back doo r is automati-
cally closing after a door reserve
lock operation is performed, the
door reserve lock function is can-
celed and all the doors will unlock.
●Before leaving the vehicle, make
sure that all the doors are closed
and locked.
■Hands Free Powe r Back Door
operating conditions (vehicles
with Hands Free Power Back
Door)
The Hands Free Power Back Door
will open/close automatically when
the following cond itions are met:
●The Hands Free Power Back Door
operation is enabled ( P.94)
●The engine switch is in OFF.
●The electronic key is within the
operational range. ( P.129)
●A foot is put near the lower center
part of the rear bumper and
moved away from the rear
bumper.
The power back door may also be
operated by putting a hand, an
elbow, a knee, etc. near the lower
center part of the rear bumper and
moving it away from the rear
bumper. Make sure to put it close
enough to the center part of the
rear bumper.
■Situations in which the Hands
Free Power Back Door may not
operate properly (vehicles with
Hands Free Powe r Back Door)
In the following situations, the
Hands Free Power Back Door may
not operate properly:
●When a foot remains under the
rear bumper
●If the rear bumper is strongly hit
with a foot or is touched for a while
If the rear bumper has been touched
for a while, wait for a short time
before attempting to operate the
Hands Free Power Back Door again.
●When operated while a person is
too close to the rear bumper
●When an external radio wave
source interferes with the commu-
nication between the electronic
key and the vehicle (
P.130)
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot, gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric po wer plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When a large amount of water is
applied to the rea r bumper, such
as when the vehicle is being
washed or in heavy rain
●When mud, snow, ice, etc. is
attached to the rear bumper
●When the vehicle has been
parked for a while near objects
that may move and contact the
rear bumper, such as plants
●When an accessory i s installed to
the rear bumper
If an accessory has been installed,
turn the Hands F ree Power Back
Door operation setting off.
■Preventing unintentional opera-
tion of the Hands Free Power
Back Door (vehicles with Hands
Free Power Back Door)
When an electronic key is in the
operation range, the Hands Free
Power Back Door may operate unin-
tentionally, so be careful in the fol-
lowing situations.
●When a large amount of water is
applied to the rea r bumper, such
as when the vehicle is being
washed or in heavy rain
●When dirt is wip ed off the rear

1243-2. Opening, closing and locking the doors
bumper
●When a small animal or small
object, such as a ball, moves
under the rear bumper
●When an object is moved from
under the rear bumper
●If someone is swinging their legs
while sitting on the rear bumper
●If the legs or another part of some-
one’s body contacts the rear
bumper while passing by the vehi-
cle
●When the vehicle is parked near
an electrical noise source which
affects the sensitivity of the Hands
Free Power Back Door, such as a
pay parking spot , gas station,
electrically heated road, or fluo-
rescent light
●When the vehicle is near a TV
tower, electric power plant, radio
station, large display, airport or
other facility that generates strong
radio waves or electrical noise
●When the vehicle is parked in a
place where objects such as
plants are near the rear bumper
●If luggage, etc. is s et near the rear
bumper
●If accessories or a vehicle cover is
installed/removed near the rear
bumper
●When the vehicle is being towed
To prevent unintentional operation,
turn the Hands Free Power Back
Door operation setting off. ( P.94)
■When reconnecting the battery
To enable the power back door to
operate properly, close the back
door manually.
■If the back door opener is inop-
erative
The back door can be unlocked
from the inside.
1 Remove the cover.
To prevent damage, cover the tip of
the screwdriver with a rag. 2
Loosen the screw.
3 Turn the cover.
4 Move the lever.
5 When installing, reverse the
steps listed.
■Customization
Settings (e.g. power back door
opening angle) can be changed.
(Customizable features: P.704)