tow TOYOTA RAV4 2023 Repair Manual

4437-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The engine is running but the
vehicle does not move.
 The vehicle makes an abnor-
mal sound.
From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.215)
From the front (AWD models)
Use a towing dolly under the
rear wheels.
From the rear
Use a towing dolly under the
front wheels.
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your
Toyota dealer or commer-
cial towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is nec-
essary to contact dealers
before towing (vehicles
with towing eyelet)
Towing with a wheel-lift
type truck

4447-2. Steps to take in an emergency
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the engine switch to off.
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle
with the front wh eels raised or
with all four wheels raised off the
ground. If the vehicle is towed
with the front wh eels contacting
the ground, the drivetrain and
related parts may be damaged.
AWD models
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck.
NOTICE
■To prevent damage to the
vehicle when t owing using a
wheel-lift type truck
●Vehicles without smart key sys-
tem: Do not tow the vehicle from
the rear when the engine switch
is in the “LOCK” position or the
key is removed. The steering
lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■Towing with a sling-type
truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck

4457-2. Steps to take in an emergency
7
When trouble arises
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for at most
50 miles (80 km) at under 18
mph (30 km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive
train, axles, steering and brakes
must be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1Take out the wheel nut
wrench and towing eyelet.
( P.464)
2 Using a flathead screw-
driver, remove eyelet cover
( ), and then remove eyelet
cover ( ).
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Type A
Type B
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
Type A
Emergency towing (vehi-
cles with towing eyelet)
Emergency towing proce-
dure (vehicles with towing
eyelet)
A
B

4467-2. Steps to take in an emergency
Type B
4 Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
Type A
Type B
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the engine.
Turn off the Parkin g Support Brake function (if equipped):
P.299
If the engine does not start, turn the
engine switch to ON.
Vehicles with Stop & Start system:
Before towing the ve hicle, turn the
engine switch to OFF once, and
then start the engine.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.215)
When the shift lever cannot be
shifted:  P.210
■While towing
If the engine is not running, the
power assist for the brakes and
steering will not function, making
steering and braking more difficult.
■Wheel nut wrench (if equipped)
Wheel nut wrench is installed in the
tool bag in luggage compartment.
(  P.464)
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelets, cables or
chains. The towing eyelets,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Vehicles without smart key sys-
tem: Do not turn the engine
switch to the “LOCK” position.
There is a possibility that the
steering wheel is locked and
cannot be operated.

4477-2. Steps to take in an emergency
7
When trouble arises
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
 Flat-looking tires or uneven
tire wear
 Engine coolant temperature
gauge needle continually
points higher than normal.
 Changes in exhaust sound
 Excessive tire squeal when
cornering
 Strange noises related to the
suspension system
 Pinging or other noises
related to the engine
 Engine missing, stumbling or
running roughly
 Appreciable loss of power
 Vehicle pulls heavily to one
WARNING
■Installing towi ng eyelets to
the vehicle
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
■When towing the vehicle
(vehicles with Stop & Start
system)
If it is necessary to tow the vehicle
with all four wheels on the ground,
perform the following procedure
before towing the vehicle, in order
to protect t he system.
Turn the engine switch to OFF
and then start the engine or turn
the engine switch to ON.
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4647-2. Steps to take in an emergency
Jack
Tool bag
Spare tire
Jack handle
*1
Wheel nut wrench*1
Jack handle*2
Wheel nut wrench*2
Towing eyelet*2 (if equipped)
*1: Except for models made in Japan*3
*2
: For models made in Japan*3
*3
: The country of production is wri tten on the Certification Regulation Label.
(  P.487)
Location of the spare t ire, jack and tools
A
B
C
D
E
F
G
H

4707-2. Steps to take in an emergency
installed on the compact spare
tire.
6Stow the flat tire, tire jack and
all tools.
■The compact spare tire
●The compact spare tire is identi-
fied by the label “TEMPORARY
USE ONLY” on the tire sidewall.
Use the compact s pare tire tem-
porarily, and only in an emer-
gency.
●Make sure to check the tire infla-
tion pressure of the compact
spare tire. ( P.492)
■When using the compact spare
tire
As the compact sp are tire is not
equipped with a tire pressure warn-
ing valve and transmitter (if
equipped), low inflation pressure of
the spare tire will not be indicated by
the tire pressure warning system.
Also, if you replace the compact
spare tire after th e tire pressure
warning light comes on, the light
remains on.
■When the compact spare tire is
attached
The vehicle height may become
lower when driving with the compact
spare tire compared to when driving
with standard tires.
■If you have a flat front tire on a
road covered with snow or ice
Install the compact spare tire on one
of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
1 Replace a rear tire with the com-
pact spare tire.
2 Replace the flat front tire with the
tire removed from the rear of the
vehicle.
3 Fit tire chains to the front tires.
■When stowing the jack
Before storing the jack, adjust the height of the ja
ck to match the
shape of the jack holder.
The storage direction of the jack dif-
fers depending on the type, so make
sure to store the ja ck in the correct
direction.
Except for models made in Japan
*:
For models made in Japan
*:
*: The country of production is writ- ten on the Certification Regulation
Label. ( P.487)
WARNING
■When using the compact
spare tire
●Remember that the compact
spare tire provided is specifi-
cally designed for use with your
vehicle. Do not use your com-
pact spare tire on another vehi-
cle.
●Do not use more than one com-
pact spare tire simultaneously.
●Replace the comp act spare tire
with a standard tire as soon as
possible.

4837-2. Steps to take in an emergency
7
When trouble arises
WARNING
■When attempting to free a
stuck vehicle
If you choose to push the vehicle
back and forth to free it, make
sure the surrounding area is clear
to avoid striking other vehicles,
objects or people. The vehicle
may also lunge forward or lunge
back suddenly as it becomes free.
Use extreme caution.
■When shifting the shift lever
Be careful not to shift the shift
lever with the ac celerator pedal
depressed.
This may lead to unexpected
rapid acceleration of the vehicle
that may cause an accident
resulting in dea th or serious
injury.
NOTICE
■To avoid damaging the trans-
mission and other compo-
nents
●Avoid spinning the wheels and
depressing the accelerator
pedal more than necessary.
●If the vehicle remains stuck
even after these procedures are
performed, the vehicle may
require towing to be freed.

4868-1. Specifications
8-1.Specifications
*1: Unladen vehicle
*2: Vehicles without 235/55R19 tires
*3: Vehicles with 235/55R19 tires
*4: Vehicles without towing package
*5: Vehicles with towing package
Maintenance data (fuel, oil level, etc.)
Dimensions and weights
Overall length*1
Except ADVEN-
TURE grade (for
the U.S.A.)
180.9 in. (4595 mm)
ADVENTURE
grade (for the
U.S.A.)
181.5 in. (4611 mm)
Overall width*1
Except ADVEN-
TURE grade (for
the U.S.A.)
73.0 in. (1855 mm)
ADVENTURE
grade (for the
U.S.A.)
73.4 in. (1865 mm)
Overall height*1
Without bridge
type roof rail67.0 in. (1701 mm)*2
67.2 in. (1706 mm)*3
With bridge type
roof rail68.6 in. (1742 mm)
Wheelbase*1105.9 in. (2690 mm)
Tread*1
Front63.0 in. (1600 mm)*2
62.6 in. (1590 mm)*3
Rear63.7 in. (1619 mm)*2
63.3 in. (1609 mm)*3
Vehicle capacity weight (Occupants +
luggage)900 lb. (410 kg)
Trailer Weight Rating (Trailer weight
+ cargo weight)1500 lb. (680 kg)*4
3500 lb. (1590 kg)*5

5168-2. Customization
■Power back door*1 ( P.129)
*1: If equipped
*2: The operation buzzer that sounds when the back door begins to operate
cannot be turned off.
*3: The open position is set by the power back door switch. ( P.138)
*4: When the towing hitch is installe d, Hands Free Power Back Door does
not work.
FunctionDefault settingCustomized setting
Power back door operationsOnOff–O–
Operations of the power
back door switch on the
instrument panel
Press and holdOne short press––O
switch of the wireless
remote control operationPress and hold
One short press
––OPush twice
Off
Operation buzzer volume31–O–2
Operation buzzer while the
back door is operating*2OffOn––O
Opening angle51 to 4–O–User setting*3
Power back door open oper-
ation when the back door
opener switch is pressed
OnOff––O
Back door closing assistOnOff––O
Hands Free Power Back
Door*1, 4OnOff–O–
ABC