TOYOTA RAV4 HYBRID 2017 XA40 / 4.G Owners Manual

RAV4-HV_OM_OM42B03U_(U)
1313-2. Opening, closing and locking the doors
3
Operation of each component
WARNING
■Back door closer (vehicles with power back door)
● Use caution when using the back door closer as it still operates when the
power back door system is canceled.
●In the event that the back door is left
slightly open, the back door closer will
automatically close it to the fully closed
position. It takes several seconds
before the back door closer begins to
operate. Be careful not to catch fingers
or anything else in the back door, as this
may cause bone fractures or other seri-
ous injuries.

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3-2. Opening, closing and locking the doors
WARNING
■Power back door (if equipped)
Observe the following precautions when operating the power back door.
Failure to do so may cause death or serious injury.
● Check the safety of the surrounding area to make sure there are no obsta-
cles or anything that could cause any of your belongings to get caught.
● If anyone is in the vicinity, make sure they are safe and let them know that
the back door is about to open or close.
● If the power back door system is turned off while the back door is operat-
ing during automatic operation, the back door stops operating. Take extra
care when on an incline, as the back door may open or close suddenly.
● If the operating conditions of the power back door are no longer met, a
buzzer may sound and the back door may stop opening or closing. The
back door then has to be operated manually. Take extra care in this situa-
tion, as the back door may move abruptly.
● On an incline, the back door may suddenly shut after it opens automati-
cally. Make sure the back door is fully open and secure.
● In the following situations, the power back door may detect an abnormality
and automatic operation may be stopped. In this case, the back door has
to be operated manually. Take extra care in this situation, as the stopped
back door may suddenly open or close, causing an accident.
• When the back door contacts an obstacle
• When the 12-volt battery voltage suddenly drops, such as when the
power switch is turned to ON mode or the hybrid system is started
during automatic operation
● If a bicycle carrier or similar heavy object is attached to the back door, the
power back door may not operate, causing itself to malfunction, or the
back door may move slightly in the closing direction after being opened,
causing someone’s hands, head or neck to be caught and injured. When
installing an accessory part to the back door, ask your Toyota dealer for
details.

RAV4-HV_OM_OM42B03U_(U)
1333-2. Opening, closing and locking the doors
3
Operation of each component
WARNING
■Touchless sensor (vehicles with touchless power back door)
Observe the following precautions when operating the touchless power
back door.
Failure to do so may cause death or serious injury.
● Check the safety of the surrounding area to make sure there are no obsta-
cles or anything that could cause any of your belongings to get caught.
● When putting your foot near the lower center part of the rear bumper and
moving it from the rear bumper, be careful not to touch the exhaust pipes
until they have cooled down sufficiently, as touching hot exhaust pipes can
cause burns.
■ Jam protection function (vehicles with power back door)
Observe the following precautions.
Failure to do so may cause death or serious injury.
● Never use any part of your body to intentionally activate the jam protection
function.
● The jam protection function may not work if something gets caught just
before the back door fully closes. Be careful not to catch fingers or any-
thing else.
● The jam protection function may not work depending on the shape of the
object that is caught. Be careful not to catch fingers or anything else.\
NOTICE
■ Back door damper stays (vehicles without power back door)
The back door is equipped with damper stays that hold the back door in
place.
Observe the following precautions.
Failure to do so may cause damage to the back door damper stay, resulting
in malfunction.
● Do not place your hand on the damper stay or apply lateral forces to it.
●Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the damper stay rod.
● Do not touch the damper stay rod with
gloves or other fabric items.
● Do not attach any accessories other
than genuine Toyota parts to the back
door.
Damper stays

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3-2. Opening, closing and locking the doors
NOTICE
■Back door spindles (vehicles with power back door)
The back door is equipped with spindles that hold the back door in place.
Observe the following precautions.
Failure to do so may cause damage to the back door spindle, resulting in
malfunction.
● Do not place your hand on the spindle or apply lateral forces to it.
■ To prevent back door closer malfun ction (vehicles with power back
door)
Do not apply excessive force to the back door while the back door closer is
operating.
■ To prevent damage to the po wer back door (if equipped)
● Make sure that there is no ice between the back door and frame that
would prevent movement of the back door. Operating the power back door
when excessive load is present on the back door may cause a malfunc-
tion.
● Do not apply excessive force to the back door while the power back door
is operating.
● Take care not to damage the sensors (installed on the right and left edges
of the power back door) with a knife or other sharp object. If the sensor is
disconnected, the power back door will not close automatically.
●Do not attach any foreign objects, such
as stickers, plastic sheets, or adhesives
to the spindle rod.
● Do not touch the spindle rod with gloves
or other fabric items.
● Do not attach heavy accessories to the
back door. When attaching, ask your
Toyota dealer for details.
Spindles

RAV4-HV_OM_OM42B03U_(U)
1353-2. Opening, closing and locking the doors
3
Operation of each component
NOTICE
■Touchless sensor precautions (vehicles with touchless power back
door)
The touchless sensor is located behind lower center part of the rear
bumper. Observe the following to ensure that the touchless power back
door function operates properly:
● Keep the lower center part of the rear bumper clean at all times.
If the lower center part of the rear bumper is dirty or covered with snow,
the touchless sensor may not operate. In this situation, clean off the dirt or
snow, move the vehicle from the current position and then check if the
touchless sensor operates.
If it does not operate, have the vehicle inspected by your Toyota dealer.
● Do not apply coatings that have a rain clearing (hydrophilic) effect, or other
coatings, to the lower center part of the rear bumper.
● Do not park the vehicle near objects that may move and contact the lower
center part of the rear bumper, such as grass or trees.
If the vehicle has been parked for a while near objects that may move and
contact the lower center part of the rear bumper, such as grass or trees,
the touchless sensor may not operate. In this situation, move the vehicle
from the current position and then check if the touchless sensor operates.
If it does not operate, have the vehicle inspected by your Toyota dealer.
● Do not subject the touchless sensor or its surrounding area to a strong
impact.
If the touchless sensor or its surrounding area has been subjected to a
strong impact, the touchless sensor may not operate properly. If the
touchless sensor does not operate in the following situations, have the
vehicle inspected by your Toyota dealer.
• The touchless sensor or its surrounding area has been subjected to a
strong impact.
• The lower center part of the rear bumper is scratched or damaged.
● Do not disassemble the rear bumper.
● Do not attach stickers to the rear bumper.
● Do not paint the rear bumper.
● If a bicycle carrier or similar heavy object is attached to the power back
door, disable the touchless sensor. ( →P. 634)

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3-2. Opening, closing and locking the doors
Smart key system
●Locks and unlocks the side doors ( →P. 113)
● Locks and unlocks the back door ( →P. 119)
● Starts the hybrid system ( →P. 198)
■Antenna location
■ Effective range (areas within whic h the electronic key is detected)
When starting the hybrid system or changing power switch modes
The system can be operated when the electronic key is inside the vehi-
cle.
The following operations can be performed simply by carrying
the electronic key on your person, for example in your pocket.
The driver should always carry the electronic key.
Antennas outside the cabin
Antennas inside the cabin
Antenna outside the luggage com-
partment
When locking or unlocking the doors
The system can be operated when
the electronic key is within about 2.3
ft. (0.7 m) of either of the outside
front door handles and back door
opener switch. (Only the doors
detecting the key can be operated.)1
2
3

RAV4-HV_OM_OM42B03U_(U)
1373-2. Opening, closing and locking the doors
3
Operation of each component
■Alarms and warning indicators
A combination of exterior and interior alarms as well as warning messages
shown on the multi-information display are used to prevent theft of the vehicle
and accidents resulting from erroneous operation. Take appropriate mea-
sures in response to any warning message on the multi-information display.
(→P. 556)
The following table describes circumstances and correction procedures when
only alarms are sounded.
■ Battery-saving function
The battery-saving function will be activated in order to prevent the electronic
key battery and the 12-volt battery from being discharged while the vehicle is
not in operation for a long time.
●In the following situations, the smart key system may take some time to
unlock the doors.
• The electronic key has been left in an area of approximately 6 ft. (2 m) of
the outside of the vehicle for 10 minutes or longer.
• The smart key system has not been used for 5 days or longer.
● If the smart key system has not been used for 14 days or longer, the doors
cannot be unlocked at any doors except the driver’s door. In this case, take
hold of the driver’s door handle, or use the wireless remote control or the
mechanical key, to unlock the doors.
AlarmSituationCorrection procedure
Exterior alarm sounds
once for 5 secondsAn attempt was made
to lock the vehicle while
a door was open.Close all of the doors
and lock the doors
again.
Interior alarm sounds
continuously
The power switch was
turned to ACCESSORY
mode while the driver’s
door was open (or the
driver’s door was
opened while the
power switch was in
ACCESSORY mode).
Turn the power switch
off and close the
driver’s door.

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■Electronic Key Battery-Saving Function
When battery-saving mode is set, battery depletion is minimized by stopping
the electronic key from receiving radio waves.
■ Conditions affecting operation
The smart key system uses weak radio waves. In the following situations, the
communication between the electronic key and the vehicle may be affected,
preventing the smart key system, wireless remote control and immobilizer
system from operating properly. (Ways of coping: →P. 590)
● When the electronic key battery is depleted
● Near a TV tower, electric power plant, gas station, radio station, large dis-
play, airport or other facility that generates strong radio waves or electrical
noise
● When carrying a portable radio, cellular phone, cordless phone or other
wireless communication device
● When the electronic key is in contact with, or is covered by the following
metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
● When other wireless keys (that emit radio waves) are being used nearby
● When carrying the electronic key together with the following devices that
emit radio waves
• Another vehicle’s electronic key or a wireless key that emits radio waves
• Personal computers or personal digital assistants (PDAs)
• Digital audio players
• Portable game systems
● If window tint with a metallic content or metallic objects are attached to the
rear window
● When the electronic key is placed near a battery charger or electronic
devices
Press twice while pressing and
holding . Confirm that the electronic
key indicator flashes 4 times.
While the battery-saving mode is set, the
smart key system cannot be used. To
cancel the function, press any of the elec-
tronic key buttons.

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1393-2. Opening, closing and locking the doors
3
Operation of each component
■Note for the entry function
●Even when the electronic key is within the effective range (detection areas),
the system may not operate properly in the following cases:
• The electronic key is too close to the window or outside door handle, near
the ground, or in a high place when the doors are locked or unlocked.
• The electronic key is near the ground or in a high place, or too close to
the rear bumper center when the back door is opened.
• The electronic key is on the instrument panel, luggage cover or floor, or in the door pockets or glove box when the hybrid system is started or power
switch modes are changed.
● Do not leave the electronic key on top of the instrument panel or near t\
he
door pockets when exiting the vehicle. Depending on the radio wave recep-
tion conditions, it may be detected by the antenna outside the cabin and the
door will become lockable from the out side, possibly trapping the electronic
key inside the vehicle.
● As long as the electronic key is within the effective range, the doors may be
locked or unlocked by anyone. However, only the doors detecting the elec-
tronic key can be used to unlock the vehicle.
● Even if the electronic key is not inside the vehicle, it may be possible to start
the hybrid system if the electronic key is near the window.
● The doors may unlock or lock if a large amount of water splashes on the
door handle, such as in the rain or in a car wash when the electronic key is
within the effective range. (The doors will automatically be locked after
approximately 60 seconds if the doors are not opened and closed.)
● If the wireless remote control is used to lock the doors when the electronic
key is near the vehicle, there is a possibility that the door may not be
unlocked by the entry function. (Use the wireless remote control to unlock
the doors.)
● Touching the door lock sensor while wearing gloves may delay or prevent
lock operation. Remove the gloves and touch the lock sensor again.
● When the lock operation is performed using the lock sensor, recognition sig-
nals will be shown up to two consecutive times. After this, no recognition
signals will be given.
● If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. In that case, follow the
following correction procedures to wash the vehicle:
• Place the electronic key in a location 6 ft. (2 m) or more away from the
vehicle. (Take care to ensure that the key is not stolen.)
• Set the electronic key to battery-saving mode to disable the smart key
system. ( →P. 138)

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●If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis-
play and a buzzer will sound outside the vehicle. To turn off the alarm, lock
all the doors.
● The lock sensor may not work properly if it comes into contact with ice,
snow, mud, etc. Clean the lock sensor and attempt to operate it again, or
use the lock sensor on the lower part of the door handle.
● A sudden handle operation or a handle operation immediately after entering
the effective range may prevent the doors from being unlocked. In this case,
return the door handle to the original position and check that the doors
unlock before pulling the door handle again.
● Gripping the door handle when wearing a glove may not unlock the door.
● If there is another electronic key in the detection area, it may take slightly
longer to unlock the doors after the door handle is gripped.
■ When the vehicle is not driven for extended periods
●To prevent theft of the vehicle, do not leave the electronic key within 6 ft. (2
m) of the vehicle.
● The smart key system can be deactivated in advance. Ask your Toyota
dealer for details.
■ To operate the system properly
Make sure to carry the electronic key when operating the system. Do not get
the electronic key too close to the vehicle when operating the system from the
outside of the vehicle.
Depending on the position and holding condition of the electronic key, the key
may not be detected correctly and the system may not operate properly. (The
alarm may go off accidentally, or the door lock prevention function may not
operate.)
■ If the smart key system do es not operate properly
● Locking and unlocking the doors: Use the mechanical key. ( →P. 590)
● Starting the hybrid system: →P. 591